Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11494128November 18, 2022
STRUCTURE:BODY, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
B pillar separated from the frame during collision causing catastrophic intrusion into the cabin upon impact leading to death of the driver. No other occupants in the vehicle. Multiple investigators noted the B pillar failure upon inspection. Independent, certified crash reconstruction expert also noticed immediately that the B pillar had failed which caused cabin intrusion to an extraordinary degree considering the 2 vehicles involved were going less than 40mph. Vehicle is available for inspection. In addition, edr data reveals that although throttle was engaged, rpm's remained at idle up to the time of impact. Driver pushing on the gas and vehicle not responding.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11493906November 17, 2022
AIR BAGS
2007 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493908November 17, 2022
ELECTRICAL SYSTEM
There is a recall of our 2012 Hyundai Sonata but Hyundai never informed us of the recall. https://autoservice.hyundaiusa.com/Campaign132/sitecontents/English/CustomerLetters/site_97_page_1530_customerLetter1.pdf#pdfjs.action=download Our car qualifies for the recall but Hyundai does not want to do anything about it. Our car experienced engine knocking and we took it to an independent repair shop. The repair shop informed us about the recall but Hyundai never did. The recall is because there is a defect in the engine in which friction caused by metal bits burned up the oil. The low level of oil causes the knocking. The repair shop filled our car engine with oil. We took the car to a Hyundai dealership but they refuse to do the repairs unless the engine is knocking even though the recall letter admits there is a potential safety issue if the engine is not replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493938November 17, 2022
EXTERIOR LIGHTING, POWER TRAIN, FUEL/PROPULSION SYSTEM
when driving randomly the cars engine will rev really high while pressing the gas pedal but the car doesn't move. After a little while the car eventually makes a loud clunking noise which shakes the car and typically causes the tires to spin. It seems to happen when the car is trying to decide whether to switch the gas engine or back to EV mode. This has been happening for a long time an even after the engine was replace under the recall. This is a safety issue that causes major concerns for myself an passengers. Also it happen when turning onto highways or exits which at high speeds there is a high likelihood of causing an accident. I have reported this to Hyundai several times but they cannot figure out the cause but rather keep trying different things an charging me. the car also seems to burn oil fast which doesn't make any sense being that its a newly installed engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493941November 17, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493943November 17, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY:TRUNK LID
My car was serviced at Hyundai dealer for other problems while my car was being serviced the service department said they fixed a recalled latch on trunk I never had problems with trunk before the so called recall was fixed Now my trunk is stuck close and pops open and is very hard to close once open you have to slam it shut once shut it will not open I had a tail light out I press the button to open the trunk and after riding around for Three Days it popped open and I fixed the tail light within 3 weeks the tail light is out again and my trunk is still stuck shut I called the dealership and it’s seems as though it’s not important and been giving appointments so far away
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493963November 17, 2022
ENGINE
My car has 113,000 miles and the engine went out going down the highway with my young daughter in the car. This could have been a disaster if someone would have been behind us. After researching about my issues I found almost all their motors are going out or catching fire. Someone needs to hold them accountable. My car has been in the shop for weeks now with no approval from Hyundai. My daughter almost died last year in a car wreck. What if someone’s engine goes out with someone behind them. Someone could lose a life. This is serious.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494029November 17, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 45 MPH, there was a knocking sound coming from the vehicle with the check engine warning light illuminated before the vehicle lost motive power and stalled. The contact pulled over and waited until the vehicle cool down and was able to restart the vehicle, but the failure reoccurred. The vehicle was towed to the dealer and the contact was informed that the spark plugs needed to be replaced. The spark plugs were replaced; however, the failure reoccurred. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired and offered no further assistance. The failure mileage was 183,096. The contact noted that they are the second owner of the vehicle. Also, the vehicle had never been serviced prior to taking it to a dealer to fix the knocking sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494043November 17, 2022
EXTERIOR LIGHTING, SEAT BELTS
The first is the drivers side headlight not properly projecting light. The light projected a shadow across the center of the light preventing proper illumination in front of my vehicle. This is causing a safety issue. Brought car to dealer who confirmed that the left headlight was deformed preventing proper projection of the light. This deformity was not covered nor are there any recalls even though numerous people reported the same issue. Am working on privately replacing them both. The second was the return tensioner not properly retracting the seatbelt back in. This was not covered by the dealer but it’sa safety issue where the system may fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494053November 17, 2022
SUSPENSION
The shocks and suspension in my car are almost nonexistent causing multiple almost car accidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493787November 16, 2022
ELECTRICAL SYSTEM:IGNITION:COIL, ENGINE AND ENGINE COOLING
2015 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO EXCESSIVELY BURNING OIL. THE CONSUMER STATED THE VEHICLE IS BURNING 1QUART OF OIL MUCH MORE FREQUENTLY THAN EACH 1,000 MILES AND HAS TO CONSISTENTLY CHECK THE OIL LEVEL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493842November 16, 2022
ENGINE, ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS
The contact owns a 2017 Hyundai Sonata. The contact stated while her son was driving at an undisclosed speed, the check engine warning light, the battery warning light, and the oil pressure warning light illuminated, and the vehicle stalled. The contact's son veered to the side of the road. The contact stated that her son was able to restart the vehicle; however, the vehicle was jerking while driving. The contact's son pulled into a gas station where he added oil in the vehicle. However, upon starting the vehicle and depressing the accelerator pedal, the vehicle failed to respond and would not move. The vehicle was towed the residence of the contact's mother. The vehicle was then towed to a local Pep Boys where it was diagnosed that oil had leaked onto the spark plugs and cylinders. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493762November 16, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Hyundai Sonata. The contact stated that while her husband was driving at an undisclosed speed, the vehicle hesitated to accelerate while the accelerator pedal was depressed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 3,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493578November 15, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
At 1st, my tail light went out on my passenger side of the car. I tired to fix the problem with replacing the bulb. This went on for several times. It got to the point that the bulb wouldn’t fix the problem. I then replaced the wiring harness. That worked for a day or two then the light was back out. I even went back to the dealership and had then replace the wiring harness, I was thinking perhaps I had a defected one, still to no avail. I then paid the $170 diagnostic fee so the dealership could find the problem. Well, I was told the problem was beyond the tail light and it was more than likely needed to be traced throughout my car. The job was gonna be too time consuming and costly for that particular dealership and ultimately my money was returned. Throughout this crazy process I had contacted the Hyundai corporate office to report the problem and was dismissed. So, here’s the bigger picture. Once I started researching this problem more and more people were having the same problems as I. The light bulbs in the tail lights was burning so hot that it would burn out the bulb, the wires and the housing causing many people to replace bulbs and in some cases the whole unit. This what happened to the driver side of my car. The entire housing and wiring was not good and the whole thing had to be replaced. Hyundai has some serious electrical defects with the year and model of my car. They don’t want even acknowledge that there is a problem. Honestly, one of the employees explained to me how this was a known problem and how the company tried to fix it by making the socket thicker with the hopes of the bulb not burning out. This employee knew the the wiring harness was changed before to the new one the original one because of the color of it. So, clearly, it did not solve the problem. Now that my electrical issues existent beyond the tail light means my car could be at risk of fire at anytime. Last thing, my high beams don’t work now also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493638November 15, 2022
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The bug guard/wind deflector has become detached (AGAIN) on my panoramic sunroof while driving on the freeway. It puts myself & passengers as well as other people driving on the freeway in danger as there is a known issue that the detached bug guard/wind deflector is what causes detaching window panels or shattered sunroof panels. I took my vehicle to the Dealership in Salt Lake City, UT for a repair on the bug guard and was told since it had been repaired before through the original recall, they would not repair it again. (the fix is loctite super glue). I asked about my warranty on the panoramic sunroof and they told me that it only covers the glass and I would need to pay $160.00 for the diagnosis of the detached bug guard. - which can be seen by opening the sunroof. I spoke with the service manager of the dealership as the simple fix of super glue is much less expensive than fixing my glass and he told me it since the repair had already been made on the original recall that they would do nothing if the glass wasn't broken. There was no warning lamp or other symptoms, it just suddenly became detached while driving on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493653November 15, 2022
ENGINE
At approximately 115K-120K miles, I noticed that the engine was burning oil at a significantly faster rate. The oil/ engine light did not come on (only flickered) even though there was seemingly no oil in the car when checked. I took the car for maintenance and was advised to do consumption testing. I went to Hyundai for consumption testing multiple times and was advised that the car is burning about 2.5 quarts of oil at approximately every 1K miles. Hyundai is still investigating the issue but has not yet provided a remedy or reason for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493693November 15, 2022
SEAT BELTS, AIR BAGS
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated while starting the vehicle, the front driver's side air bag warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags) was serviced by the previous owner in 2020. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493723November 15, 2022
ENGINE, STEERING
I was driving home from work & out of NOWHERE the engine seized & power steering was very hard due to it being electric. Hyundai then denied my engine for "Lack of maintenance" AFTER they KNOWINGLY put my life & others t risk for even letting these cars be driving without proper caution or engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493732November 15, 2022
ENGINE, VEHICLE SPEED CONTROL
told the Hyundai dealer 2 years(March 2021) ago that I was concerned about my oil light flashing periodically between scheduled oil changes. No action other than oil changes and one time they added a couple of quarts "no charge" as it again was low. Continued to change oil more often than necessary and the frequency increased. Multiple other car repairs have been happening and the oil now has to be added weekly to maintain proper amounts. Had to change spark plugs 2 times with in 5 months and now another engine light came on today 11/15, and when I check the code at a parts store I was told is was a P03001 and P03002 which was something to do again with the cylinders misfiring. Everyone I have spoke to says this is an engine issue and it is under recall. I did place a claim with Hyundai Care USA after being told by the dealer that it would be better if I did this instead of them. The assistant manager also confirmed that the engine is covered 100%. I did this in September after the second repairs. The Regional Manager finally called me back and indicated he agreed about the problem needing to be resolved and would call me after he spoke to the dealer in a day or two. It has been over a week and no one has called. I keep leaving messages. I now have the same error codes, it is November 15 and the spark plugs were all changed less than 2 months ago for the exact same reason. I have been stranded and at times when I accelerate onto traffic the car will not respond. I do not use the interstate anymore as I cannot predict when the car will slow down and not get enough speed and cause an accident. I only drive to work and back right now. I was given this website by the employee at the parts store along with some information concerning P1326 codes and they are engine related. I will upload the most recent repair receipt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493323November 13, 2022
ENGINE
*On 10/9/22 I was traveling approximately 60 miles an hour on Hwy 25 in Hollister when I experienced Engine Failure in my 2016 Hyundai Sonata Sport 2.4 liter. Engine available for inspection. *This was the 2nd time the engine light has turned on and resulted in vehicle stalling while driving on the highway. Fortunately, there was no accident. *Hyundai Dealer, Hyundai Corporate, or independent service center have not reproduced or confirmed the problem. There is an extended warranty covering the rod bearing and associated parts, that was neither inspected nor granted by Hyundai. I also reported excessive oil consumption to Hyundai and was put through an "Oil Consumption test" at 120677 miles and was denied repair/replacement, even though the engine was burning more than a quart every 1000miles. This increased to me adding a quart every 500 miles and eventually the engine failed at 161147 miles. The vehicle is an independent mechanic awaiting an engine replacement. *The engine has not been inspected by manufacturer, police, insurance representative or any other entity for the mechanism of engine failure. It is confirmed loss of compression and blown pistons/piston rings. Hyundai dealer did not conduct rod bearing test. *Engine light turned on and engine stalled. It was then towed to Hyundai Dealer. There is an extended lifetime warranty on the rod bearings in the engine, which was not inspected by Hyundai prior denial of engine repair/replacement under extended warranty. Excessive oil consumption problem was also an ongoing problem which Hyundai refused to resolve. In my opinion the engine failure is due to either excessive oil consumption, or the rod bearing failure. Hyundai is not taking responsibility and resolving these ongoing problems with the GDI Theta engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata