Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11514349March 29, 2023
ENGINE, ELECTRICAL SYSTEM, STEERING
Check Charging system warning pops on and the car slowly loses power. Steering and braking are effected. So many people with this issue. It's scary. No highway driving for me!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514371March 29, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Sonata. The contact stated that the oil warning light was flashing on and off. Additionally, the vehicle was consuming an excessive amount of oil. The vehicle was taken to the dealer where it was diagnosed that the oil pressure switch failed, and oil had entered the ECU. The vehicle was consuming an excessive amount of oil and the spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514453March 29, 2023
ENGINE
Hello! I bought a car at an auction, it had the crankshaft bearings turned and it was knocking. I decided to repair it myself in my workshop . When I disassembled it, all the bearings and crankshaft necks were erased there (I kept all the details) the connecting rod on the 3rd cylinder was black and the bearings were erased into dust. I repaired it myself, but it still doesn't sound right (but errors don't burn) . A friend told me about the problems associated with this model and I found out on the website that there is a review on the engine. Therefore, I immediately went to the Hyundai dealership, where I was refused a recall saying that I had a good engine because the engine error lamps do not burn. To which I objected by saying that the recall policy warns of bringing the engine to jamming and a possible accident (despite the fact that the engine was already on the verge of this). In fact, the motor has already died. What should I do next. I understand if there is a review of a poor - quality engine , it needs to be replaced ( I didn 't come up with it ) . Thanks for understanding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514121March 28, 2023
ENGINE
I have 81345 miles on my car and I was driving on a long trip on a turnpike after 3 hours and approximately 150 miles of driving, the blinking check engine light came in my car and the engine lost power, I was unable to go past 50MPH in the posted speed limit of 70MPH. I had other 4 passengers in my car including 2 minors. had to tow it to Stoltz Hyundai of PA and the dealership told me it was low on oil and my car had 2 quarts of oil left which was unbelievable to me because I just had an oil change at 79123 Miles. I also had them replace my spark plugs at 79K miles. I was told by the dealership to perform an oil consumption test at a cost of approx. $400 and I was not covered under any kind of warranty as I am the second owner of the car. I have read online that there is a problem with the 2.4L Hyundai GDI engine of excessive oil consumption and nothing is done. the dealership is not helping either Hyundai. it's a clear problem with the Engine and I have proof of receipts for every recommended service performed on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514227March 28, 2023
ENGINE
Was driving home from work on highway started decreasing speed a like it was shutting off a got off exit all my lights on dash came on broke down in the road intersection of parking lot . There was no lights or warnings on my car till it started shutting down . Cylinder 2 misfire what the code came back as problem an all engine cylinders damaged . Was inspected by Hyundai when they looked car over they diagnosed the problem . My safety was put at risk along with others on highway I didn’t know what was happening an my car was slowing in speed trying to get off to the highway .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514279March 28, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the ignition coil pack and the spark plugs; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514284March 28, 2023
UNKNOWN OR OTHER
Antana cover jest came off car on highway and almost hit a car behind me the car sward so it didn't get hit could have broke a windshield or cause the to hit a car in next lane
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514331March 28, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The check engine light started flashing Check hybrid system turn off engine massage appeared The gas pedal doesnt work and the car jumps The problem happened 4 times so far with me The same problem happened about 5 times with my uncle that drives 2016 sonata hybrid
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513892March 27, 2023
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
Car was leaking oil I reported to Hyundai and service repair shop had to take it back 3 times due to them neglecting to listen to me oil got into other parts and I had to get 7 things fix also after having back for 1 day the brakes and electric is not working properly engine also fails to accelerate correctly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513983March 27, 2023
STEERING
The contact owns a 2011 Hyundai Sonata. The contact stated while starting the vehicle, the Electronic Power Steering (EPS) warning light was illuminated and the steering wheel became difficult maneuver. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number 161V190000 (Steering). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 255,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514008March 27, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 60 MPH, the vehicle made an abnormal sound. The contact veered to the side of the road before the vehicle ceased. The check engine warning light was illuminated. The contact was able to restart the vehicle and continued driving to his residence at low speed. The vehicle was taken to the local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514027March 27, 2023
ENGINE
I ALREADY REPLACED MY ENGINE BECAUSE THE CAR ALWAYS BURNED ALOT OF OIL. I NEVER HAD A OIL LEAK BUT I HAD TO CONSTANTLY ADD OIL TO THE CAR A COUPLE OF TIMES A MONTH. AFTER REPLACING THE ENGINE I DROVE THE CAR FOR ABOUT 4 MONTHS. THE CAR STARTED STALLING ON ME (NO WARNING LIGHTS) THEN WOULD START BACK UP AFTER A FEW TRIES. THIS LAST TIME I DROVE THE CAR I WAS DRIVING MY CAR ON A MAIN BUSY ROAD. I STOPPED AT A RED LIGHT WAITING FOR IT TO TURN GREEN. THE LIGHT TURNED GREEN, I WENT TO PROCEED AND THE CAR JUST STALLED ON ME AGAIN. NO WARNING LIGHTS OR ANYTHING TO GIVE ME AN INDICATION THAT THE CAR WAS HAVING ISSUES. I TRIED TO RE-START THE CAR AND IT WOULDNT START. I HAD TO GET MY VEHICLE TOWED TO A MECHANIC SHOP. IT HAS CURRENTLY BEEN IN THE SHOP FOR ABOUT A MONTH NOW AND THE MECHANIC IS HAVING A HARD TIME TRYING TO FIGURE OUT WHAT'S WRONG WITH THE CAR. I WAS TOLD PREVIOUSLY THAT THERE WERE RECALLS ON THE ENGINE BUT EVERYTIME I CALL THE HYUNDAI DEALERSHIPS THEY TELL ME THERE ARE NO RECALLS FOR MY VEHICLE. I HAVE ALREADY PAID ATLEAST $3,500 IN REPAIRS AND STILL HAVING ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514033March 27, 2023
ENGINE, STEERING, UNKNOWN OR OTHER
Hello, I would like to file a complaint my name is [XXX] I am having a translator help me to write this. I was taken advantage of by a bad car dealership who sold me a dangerous car that smokes leaked oil does not stop and locks up they said the car was safe they also did not explain the contract to me. They want me to drive unsafe vehicle 1000 miles. They won’t give me a loaner car. They won’t give me my money back or a replace my car I feel unsafe and I don’t want to do business with them ever again. I want my money back. They took advantage of me because I didn’t know any better. Translators notes : regarding purchase of vehicle: He purchased a used car, 2017 Hyundai Sonata/ at McGrath City Hyunda. He does not know English The dealership took advantage of him he doesn’t speak English and is a first time car buyer, they made him sign a contract selling him an unsafe vehicle, without explaining what arbitration is the car is unsafe. . He had immediate problems with the oil and smoke coming out of the car within the first week and went back to have an oil change they charged him money. The following week the same issue occurred with smoking and stalling of the car. He brought the car in for service and they tried to charge him almost $500 for a new gasket. I told them this is not right and I would report them to consumer affairs they said they would repair it 10 days later the same issue occurred and he brought it in again they put oil in the car and he had problems again. When he brought it back they said they need to keep the car to have it serviced and they would not provide him a loaner car. He is renting a car and spending a lot of money and he is making payment on the loan for the car. The dealership is forcing him to drive an unsafe car 1000 miles in order to have an engine replaced not care about his safety. They told him he has to drive the car for 1000 miles in order to have a warranty take effect he is scared to drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514041March 27, 2023
ENGINE, FUEL/PROPULSION SYSTEM
This fuel pump recall 227 was issued on May 2022 and I've yet to be able to make an appointment to get it fixed. The Hyundai of San Bruno I was finally able to reach said they'll call me back when the parts come in. That was almost a year ago and when you call their service department, you can't even leave a voicemail. On some occasions you can leave a voicemail, but it's never returned. This is a fuel pump hose, not a complicated part. They should have this part. This is unacceptable as this recall addresses a potential fire risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514044March 27, 2023
FUEL/PROPULSION SYSTEM
Fuel pump started going out. My brothers vehicle also started going out too in the same vehicle as this. It's clearly a wide issue. Car stalls when gas is at half tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514053March 27, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I have been contacting Hyundai since before November 2022 on an issue with the engine. At this point, the engine was spuddering, hard to acclerate, lags, shuts off yet no warning lights were on. I was told about the engine recall which is why I went there. Set an appt and when I got in, he said it does not SOUND like a rod knock and sent me home even though there is an active recall on the car that is IMPORTANT to fix, the fuel line. He did not care to fix that. I wrote Hyundai and they sent me another dealer and that was that. No cares in the world at how we were treated. Its been now 3 months and the car has been sitting because Hyundai refuses to help. The car only has 105,000 miles on a 2013. I have a case manager assigned that is avoiding my calls and finance company yelling at me for maintenance receipts of the car. Maintenance receipts are not listed anywhere. I have barely had the car a year! The fact that they sent my family home in an unsafe car is not cool! Then on my travels, the car starts knocking loudly and the check engine AND oil light both come on but the check engine light was flashing. NOONE IS HELPING US. My fiance lost his job because we had to rely on uber or lyft for him to get to work and he was late a few times due to those services not being reliable. There is a recall on the engine with the same specifications that I am having AND an OPEN recall for the very very hazardous fuel line on the car to be replaced. I am tired of the run around. I need help! I have seen the numerous complaints on this car so why is it so hard to get help? When I start my car it sounds like a helicopter but with metal, not air so LOUD and is a rod knock. Another call to the case manager made today and again ignored. I cannot post a video
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513832March 26, 2023
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
Valve cover gasket leaks and oil leaks on to the alternator which can cause the alternator to fail and the battery to not maintain a charge and the car can stall and then not start. This is the same exact problem problem that is in your recall on 2007-2012 Veracruz Recall number 20V705000 & 14V415000 And 2007-2009 Santa Fe vehicles have the same issue and Service Campaign 936 SB-10058931-4495 (TSB# 15-01-031).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513711March 25, 2023
ENGINE
Excessive oil consumption and Engine locked while driving on the highway. I couldn’t drive my car and it was towed to a mechanic. The cost for a new engine and labor is $7970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513624March 24, 2023
ENGINE, POWER TRAIN
I was driving my car at approximately 45 MPH when my car began smoking and overheating and making a knocking sound from the engine. I pulled over and checked but had coolant in the vehicle as I had just got my car serviced 3 weeks prior. I was about to get onto the highway when my car decelerated and the oil lamp and engine light started flickering as my car lost power and started smoking profusely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513434March 23, 2023
ENGINE
The contact owned a 2016 Hyundai Sonata. The contact stated while driving 2 mph, the vehicle seized and multiple warning lights were illuminated. The contact saw fire exiting from under the hood and under the vehicle. The contact was able to exit the vehicle safely before it was engulfed in fire. The fire department extinguished the fire but no fire report was filed. A police report was filed. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The police officer deemed the vehicle a total loss. The vehicle was towed to the police department lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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