Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11520514May 4, 2023
STEERING
As I was driving down a highway going 65 my steering wheel pretty much locked up. I got a red steering wheel light and traction control light came on to and I could barely turn. I looked this up and a lot of people are saying it's the wiring with the power steering. How is this not a recall? Me and my kids could of died or I couldn't of hit someone else also. Now it's not doing it. But then today as I was driving the kids to school it happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520535May 4, 2023
FUEL/PROPULSION SYSTEM
I want to say through this message exactly a month ago that I bought my Hyundai sonata sel 2023 and today driving the car it completely lost power when accelerating so I had to stop immediately I put my turn signals after that I turned off the car! I opened the hood and I didn't see any smoke coming out until that part, everything was fine. Then when I tried to start the car, it made a strange noise and a strong smell of gasoline began to come out! try several times and the same result that the car does not start the engine makes strange noise and the smell of gasoline is very strong that I had to get out of the car and leave it off, at the time I write this message I am still waiting for assistance!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520336May 3, 2023
SERVICE BRAKES
While driving it suddenly showing error as “hybrid system warning, stop and do not drive” and “check brakes” then brakes are not working. I turn off the ignition and start car again, then no error.Went to a local mechanic to check codes he can not find anything. This is a serious issue to taken care off as if brakes fail on highway, we may cause an accident. Then I search in google and lot of discussions going around the same incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520355May 3, 2023
ENGINE
I noticed the problem when my change oil light started coming on several thousands miles before my oil change was due. I checked the oil and it was very very low. Much lower that it should have been at that point during the maintenance period. We added oil thinking maybe something had happened with the previous oil change. Made it to the next round of maintenance and a few thousand miles into that one, same thing. Oil light came on again. Extremely low oil levels. I called the dealership where I had purchased the car - I am the original owner - and they requested me to bring it in for an oil consumption test. It was an immediate request. No other questions were asked. After the dealership kept my car for 2 1/2 weeks we get a call that the "valve" was full of "oil sludge" and were accused of "maintenance neglect", although we can produce records, and due to that Hyundai Corporate said our warranty would not cover it and repairs will not be covered. We would be held financially responsible for a brand new engine. I declined the repair as we cannot afford the repairs at this time and told the dealership we will continue to monitor oil levels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520229May 3, 2023
AIR BAGS
The contact owns a 2006 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520270May 3, 2023
EXTERIOR LIGHTING
The contact owns a 2011 Hyundai Sonata. The contact stated that the headlights ceased to operate as designed. The vehicle was taken to an independent mechanic, where the headlight bulbs were replaced three times within a month; however, the failure persisted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520027May 2, 2023
ENGINE
Engine consumes way to much oil got oil changed and a week later it was almost empty when i checked. This has been an ongoing issue for many years already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520073May 2, 2023
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
2017 Hyundai hybrid Sonata Check hybrid system turn off engine, It’s been at a dealership for three months last time. after year later same issue again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520158May 2, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I have been encountering issues with my 2007 Hyundai Sonata SE in the following manners: 1- At times the brake lights will be on and the car will have anyone inside. 2- My ESC OFF light comes on will not go off. 3- When using my headlights the cruise control will not work. (Specifically when the automatic lights would come on the cruise goes off) 4-At random times the key will not turn. All the above mentioned issues concern the electrical system!, Speed Control!, and lighting systems. All are available for inspection upon request. My safety and the safety of others has been put at risk because of system failures causing the car to operate improperly and dangerously. I have not had the extra money to take it to the dealership. No other reports have been made. The only warning light is the ESC OFF light comes on occasionally. This light began coming on 6 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519727May 1, 2023
ENGINE
The engine seized on my car while I was driving and the car stopped in the middle of the road. The safety of my daughter and I were put at risk. We could have been hit by oncoming cars. The vehicle is available for inspection upon request. The Bob Bell Hyundai of Glen Burnie, MD, confirmed the engine seized. The vehicle has not been inspected by anyone other than Bob Bell. There were no warning lamps, messages or other symptoms of the failure prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519770May 1, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Panoramic sunroof wind deflector bonding failed. The detached wind deflector can come off while driving and interferes with the sunroof closing. It’s possible that the wind deflector and the glass sunroof could detach entirely while driving and cause an accident. I have used the sunroof feature less than 5 times since purchasing the vehicle in May 2019. There is a recall on this part for the Sonata Hybrids for the dates of 12/8/14 to 8/18/15. On 4/7/23 Long Hyundai of Chattanooga confirmed the problem and charged me $185.73 to look at the problem. They will order a new part and install it which will cost me $398.94. I declined because I think that this is a manufactured flaw that should be repaired by Hyundai at no cost to me. I have spoken at length with Hyundai customer service representatives and was informed that they would not repair it because it is not included in the recall. They recommended that I contact Better Business Bureau. BBB Auto Line informed me that NHTSA handles recall issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519771May 1, 2023
SEAT BELTS, VISIBILITY/WIPER
Seatbelt stopped locking on drivers side, not able to use and wipers now only work on high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519858May 1, 2023
ENGINE
Less than 80,000 miles on vehicle. Burning 3.5-4 quarts of oil during only half of recommended oil interval changes. Have had to two add nearly 4 additional quarts of oil during the middle of oil change intervals. Vehicle is consuming oil far greater than I have ever seen on a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519889May 1, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 60 MPH, the accelerator pedal was depressed; however, the vehicle decorated instead of accelerating as intended. The vehicle was restarted, and an abnormal amount of black smoke was coming from the exhaust pipe. The check engine warning light illuminated. The vehicle was taken to a dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 217,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519915May 1, 2023
ENGINE
Burns excessive oil; Had oil changed less than 500 miles ago and have since had to add a quart of oil;
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519630April 30, 2023
STEERING
Since Aug 2021 I started to feel the steering is very tight. Even with a small move car steers very quickly. I have to hold the steering with both hands. Before that it was very easy to drive, even with one hand. Since then, every time when I went to Hyundai dealerships for regular maintenance I brought up about this. I was taking to Hyundai dealership in Kirkland, WA and Renton, WA. They checked and said that they don't feel it. I called Hyundai US and they assigned a case number and assigned a person to work with me. She suggested that I go back to the dearlership to ask them to inspect once again. When I went to the dearlership on March 27th, 2023, they said that the warranty has expired. When I called Hyundai US, she talked to the dearlership and now they are asking me to complete the 60K service mileage, including brake change before they can look at this issue. I am concerned about the safety. In many forums on the internet, I read that car steering jams right in the middle of the highways, leading to accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519633April 30, 2023
UNKNOWN OR OTHER
At the beginning of March 2023, I observed that the white paint on the roof top is peeling off. Since Hyundai sent a extended warranty at the end of last year I took it to the dealership when I went for fixing a recall (Anti-theft software upgrade). They said that they don’t do paint job and asked me to call Hyundai US. Hyundai US said that the dealership is supposed to coordinate with a body shop to get this completed and file a reimbursement to Hyundai US. My contact person in Hyundai US called Hyundai dealership in Kirkland, WA and responded saying, this is only a cosmetic fix, and I should focus on completing the 60K service mileage, including brake change. I see that the paint is starting to peel off in more places and I am concerned that in few months it’ll spread all over the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519663April 30, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While entering the Highway as I began to accelerate. The car symbol Engine over heating was flashing on the dash board. It was close to the H on the dash board. I pulled off the road. The Car cooled immediately. After I turned the car off to get gas, the Check Engine light came on. The light is still on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519578April 29, 2023
FUEL/PROPULSION SYSTEM, ENGINE
While driving on a highway, I heard a rattling sound, which could best be described as tying cans to the car and dragging them along the road. I had never heard this noise before. No safety indicator lights turned on to alert me of any issue. With minutes of first hearing the sound, a very loud pop noise could be heard, followed by immediate engine power failure. I was able to navigate off of the highway, into a more residential area. Upon the vehicle coming to a stop on its own (I was not able to apply the brakes at all), a dark cloud of smoke starting coming from underneath the hood. Seconds later, it burst into flames. I was able to safely exit the vehicle with my dog, but if traffic were any heavier, there would have been no safe way for me to get off the road and to a safe location
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11519365April 28, 2023
ENGINE
Car stopped on interstate.. jerking and loss power.. cylinder 3 went out with no warning… car just burning a lot of oil no oil on ground no check engine until car stopped on interstate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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