Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11522690May 18, 2023
STRUCTURE:BODY
Exterior paint is peeling and stripping. Hood, doors, front and rear bumper, side skirts, and front lip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522483May 17, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
My vehicle is experiencing several recall issues. The seat belt in driver seat randomly pops unlocked which is very dangerous while driving, the headlights and brakes lights go out once a month due to some electrical issues with the vehicle, the tire bearing clocks when the vehicle is turning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522516May 17, 2023
SERVICE BRAKES
I was driving and the brake light came on and I lost the brackes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522529May 17, 2023
ENGINE, AIR BAGS
Something with the motor
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11522241May 16, 2023
ENGINE
Engine hesitation ( after throttle applied Engine acceleration ( w/no throttle applied Engine stalled ( with no code ) Dealer said because its intermittent & can not recreate & no codes found, there was nothing they could do. Icarus has stalled in the middle of intersection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521976May 15, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power and stalled in traffic. The vehicle was misfiring, and the RPM was abnormally elevated. While driving 40 MPH, the vehicle stalled again. There were no warning lights illuminated. Additionally, the vehicle was consuming an excessive amount of engine oil. The contact was adding approximately two quarts of engine oil every two weeks. The vehicle was taken to the local dealer but was not diagnosed. The vehicle was taken to another local dealer, Twin City Hyundai (3024 Alcoa Hwy, Alcoa, TN 37701, (866) 229-3953) but was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522021May 15, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Last year March 2022, took my car in because of the recall made an appointment for them to tell me on my appointment day they do not have the solution/part so I would get a call back when they have it and it’s been over a year. Now my car is experiencing sensor and electrical issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522049May 15, 2023
AIR BAGS, SEAT BELTS
The contact owns a 2013 Hyundai Sonata. The contact stated that she had initially received notification of NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that one year after the recall repair was performed, the air bag warning light illuminated. The contact linked the failure to the recall. The dealer and the manufacturer were notified of the failure and informed the contact that the failure was not related to recall and that the at vehicle was out of warranty. The vehicle was not repaired. The failure mileage was 92,714.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522165May 15, 2023
STEERING
Steering column randomly locks up and the car can’t be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522177May 15, 2023
UNKNOWN OR OTHER
Check Hybrid system. Turn off engine. Driving one hour in 90 degree temperature and this warning appeared on dash with VERY loud warning. Warning continued until I found a safe spot to pull off the road out of traffic note loud warning continued until I was able to shut off the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521804May 13, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Car is burning an excessive amount of oil. After getting the oil changed I needed to add additional oil. Car is driving sluggish and won't pick up speed. In 2023 the car bucked, check engine light came on and the car failed to drive over 60mph. I took to Firestone to be repaired and they fixed the knock sensor. After a few weeks, the car bucked, check engine light came on and car would not drive over 60, they also informed me the car used too much oil since I drove it last, there was a service bulletin for the oil consumption and to take to Hyundai. Took to dealer for repair, they said engine consumption is fine. After a few days cars started becoming sluggish not picking up speed. I checked the oil - it was empty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521827May 13, 2023
ENGINE
Excessive oil consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521686May 12, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, he received an alert indicating that the engine was overheating and to pull over. No warning lights were illuminated. The contact then veered to the side of the road and waited approximately 15 minutes before restarting the vehicle. The vehicle was then taken to the dealer where the vehicle remained. The vehicle was diagnosed, and it was determined that the engine coolant bypass valve needed to be replaced. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521458May 11, 2023
UNKNOWN OR OTHER
While driving on the 91 freeway in the Fasttrack lanes, this warning displayed on the dashboard: "Hybrid System Warning! Safely Stop and Do Not Drive." The Fasttrack lanes are on 91 freeway are cordoned off, so there is no way to get out for 10 miles. We had to continue driving, but the car started losing power after 2-3 miles and began stalling. It was an extremely dangerous situation. We were very fortunate to find a construction zone that allowed us to pull the car into a safe spot. Once the car was stopped, it would not start and had to be towed to the dealer (Cardinal Way Hyundai in Corona, CA) on May 8. The dealer ran diagnostics and sent the codes to Hyundai tech center. The tech center advised the dealer to update the system software. After updating the software the dealer returned the car to me on May 9. Previously, on Aug 17, 2020, I had the same warning light “Hybrid System Warning!...” while driving on the highway. I was able to take an exit and park the car safely. I had to get it towed to the same dealer. The dealer reported that the diagnostic “measured resistance at safety plug. Found open circuit. Replaced safety plug.” The car was fixed and returned to me on the same day. It is completely unacceptable to have a car shut down without any warning in the middle of the freeway. If we had stopped in the middle of the freeway, it would have resulted in a very bad accident and could have resulted in loss of life. The tow truck driver told us that he has towed many Hyundai or Kia hybrid cars with similar issues. This problem seems to be a systematic and Hyundai should be subject to recall these cars to fix this dangerous problem. Hyundai needs to make sure that the car owner is provided sufficient warning of any impending problems with the hybrid system. Furthermore, the onboard communication system in the Sonata hybrid is outdated and does not work, so no diagnostic reports are generated. Hyundai needs to provide free replacement of the comm system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521461May 11, 2023
ENGINE
I have owned my sonata since I bought it in 2016, brand new. Started having issues with having to get more frequent oil changes in 2021, of course after my warranty out. It ‘s supposed to make 5,000 m between changes for synthetic/hm oil, but when it first started the car would be not wanting to run right, jumping, engine seemed to be running rougher, which would happen right around or close to the 3,000mark. From there it got worse and worse. Oil changes started becoming needed at 2,000 or less miles between, so many mechanics say that Hyundai are the worst for burning excessive oil. Fast forward to 2022, even with the oil changes in every 2,000 miles or so, we started having to literally ADD extra oil to the engine between changes, to the point where we would worry and check it about halfway through the 2,000 miles and sure enough very low or barely any oil even in the car??? So we would add about 2-3 quarts, get it back to the right amount. Then at times right before oil change adding 1-2 more quarts. The car would start not running as well every time it deemed it necessary for an oil change, which was way too early AND after adding up to 5 quarts , just did what we had to do bc we kept being told, Hyundai’s are just bad for Burning excessive oil!! Throughout all this, not once did a check engine light, problem indicator light come on to say anything was wrong mind you. Here comes August 2023, oil had been changed yet again and it wasn’t time for even an early change at like 2,000 miles, 1-2 quarts of oil had already been added mind you.. We were driving two of our children home and the car just started bucking, jerking, shaking violently, smoke coming out everywhere, car completely quit operating, had to be towed, has not been driven since. Engine failure needing prob replace, oil level right after incident—surprise barely any oil! 135,000 on it/destroyed bc of excessive oil burn/engine issues, not paid off, missed work, forced to buy new car asap, unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521463May 11, 2023
ENGINE
The engine locked up right as I pulled into my driveway. No warning lights or anything indicating there was a problem. I’m lucky to have made it home when it happened. I know other Hyundais are being recalled for the same thing. Not sure why my year isn’t being looked into
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521494May 11, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
THE ALTERNATOR AND BATTERY OF THIS VEHICLE HAS BEEN SWITCHED AT LEAST 3 TIMES. PURCHASED NEW AND ALL, YET THE CAR KEEPS GETTING DRAINED AND LEFT POWERLESS. SOMETHING IS DRAINING THE ENERGY OF THE VEHICLE AND THE ROOT TO THE PROBLEM IS NOT KNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521519May 11, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving on a busy street when all of a sudden. My car reduce speed hesitated There was a pull over Safely and don't drive this vehicle warning Message Every light on the dash came on and shut off in the middle of a busy street. THANK GOD I DIDNT GET HIT Didn't get the chance to pull over the car just shut off. The whole car died I had to have it towed way I tried changing 12 V battery to a brand new one still didn't work. I've had it towed to hyundai dealer. What is wrong with this car? Still don't kno this happened in september of 2022 took it 2 different Hyundai dealerships. As I've been researching this is happening to a lot of people. With the same make a model car. I talk to corporate. They can't help me with anything because it's over a 150000 miles. You would think that they would help with some of the cause being the fact that is happening to all of the hybrid cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521336May 10, 2023
ENGINE, STEERING, FUEL/PROPULSION SYSTEM
My car has been at the dealer since 5/3 which i had an appointment for the TXXI engine failure and fuel pump 227 recalls. I was driving my lights all came on and the car decelerated and wouldn't speed up anymore the steering wheel also got tight.i just got oil change at the end of March and haven't been any long distances. I was told 2 days later that my car was being diagnosed it is now 5/10 and I'm still being told my car is being diagnosed with absolutely no update, they also refuse to give me a rental car or provide a out of house rental... They are making me pay out of pocket for rentals then can only post for reimbursement which isn't guaranteed after the work is done but cannot give me any type of word on even when the diagnostic will be done. I asked if they have any order to diagnosing like is it in order he said no i said so someone can bring their car in after mine and get completed before for same thing just depending on which the technician decides to do the advisor said yes candidly. I've been calling for updates and have not received anything other than the diagnosis is still not done after 7 days. I'm paying for a car that i don't have access to and it's not being expedited in order. When i dropped the car off they said it would take 4 days tops with are they starting my car then not finishing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521344May 10, 2023
ENGINE
Engine burning too much oil, about 1/2 quart per month. Dealership said that there was a recall for the engine to be replaced but I must wait until my engine dies. I understand that we may be stranded if we take a long trip. Being the 2nd owner of this car, we never received the letter/notice of the recall. My husband is trying to talk to the Hyundai customer service rep in California to try to get permission to have the engine replaced sooner so that we can stop the over-burning of oil and not be stranded on the road. So far the rep is 5 days past due in calling us back. Can you help us? The car is available for inspection upon request. There were no warning lights indicating a problem only the soot accumlating in the tail pipe. Mu husband also observed blue smoke coming from the tail pipe when I was driving the car and he was following me in his car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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