Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11532140July 13, 2023
ENGINE
2013 Hyundai sonata engine recalls were there. In 2021 November my check engine light is on and reported to Hyundai as well as they asked me to take it to dealer and took it to feldman new Hudson n Michigan and they told me that they did not detect and charged me and they told me that if I replace the lights or some things they I can avoid the charges and again in april2023 light on reported to Hyundai and took to the dealer and they told me that they do not find any error code now again in June 2023 check engine light on reported to Hyundai and took to the delaer LaFontaine Hyundai mi and they dianoized and charged as well as they told me that because of loose oil cap and charged for that s well. Now in July 2023 again engine light is on and informed Hyundai on daily basis for the same and they are saying will call u back but almost 7 days as of 071/13/2023 and no one reached out to me back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531800July 12, 2023
ENGINE
Engine completely stopped working while driving down the road. Brought to mechanic and told seized engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531842July 12, 2023
UNKNOWN OR OTHER
My 2011 Hyundai Sonata was stolen on June 13th in Minneapolis in broad daylight on a busy street. When I got it back at the Mpls Police impound lot they said it was stolen (most likely by kids) because of the security defect the Hyundais and Kias are known to have: the lack of an interceptor that other cars have. That security defect has been well publicized and apparently widely featured on TikTok. The week before the theft I received the Hyundai recall notice for a software solution to be installed to solve the security defect, but when I contacted area dealerships they either didn't have it yet or were booked out several months. I've seen it reported that Hyundai (and Kia) companies have known about the defect for years, so it's especially frustrating!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531907July 12, 2023
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that after being parked at a rest station for an undisclosed period, his wife attempted to start the vehicle, but the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the residence and later towed to the dealer, who determined that the engine had seized. The dealer related the failure to Manufacturer Service Campaign: 953 (Engine) however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531746July 12, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I’ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531271July 10, 2023
ENGINE
I first reported issues with my vehicle to a local Hyundai dealer January 16, 2023. I was advised I couldn’t get an appointment until March 8, 2023. Since March 8, 2023 I have taken my car to the dealer my numerous times for a series of testing over the course of 3 months. I was advised my car was burning too much oil of oil per 1000 miles. I was also advised that the transvalve and engine needed to be inspected by an adjuster to determine a faulty engine in order to get approval from the manufacturer. My car was at the dealer for almost a week. On June 15, 2023 the Hyundai dealership advised the engine was faulty. I was also advised warranty approved for a new engine due to faulty engine/oil consumption. I was advised to pick up my vehicle from the dealership. On June 16, 2023 I picked up my vehicle. I was told by the dealership to keep driving my vehicle until the new engine came in due. I was denied a loaner/rental at the time even though they knew the car had a faulty engine. Immediately after leaving the dealership dealership my car started smoking. I pulled over immediately got out. The car caught on fire and burst into flames. This was a very dangerous safety risk. It caused panic attacks, anxiety, headaches, and lots of sleepless nights. If I hadn’t gotten out sooner I could’ve been severely injured or dead. The car is with the insurance company. A field investigation has been done by the insurance. They determined faulty engine and total loss if the vehicle. It is still available for inspection if needed. There were no warning lamps or messages before the car started smoking or caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11531283July 10, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated. There was no warning light illuminated. The vehicle was taken to an Auto Zone where it was placed on a diagnostic machine and produced an undisclosed code indicating that the HECU was faulty. The vehicle was then taken to the dealer where it was then determined that the Hydraulic Electronic Control Unit (HECU) failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531318July 10, 2023
SERVICE BRAKES
When driving with foot on gas car starts to decrease in speed and pedal goes to floor but I lift foot off gas then put back on gas speed increases back to normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531444July 10, 2023
ENGINE, POWER TRAIN
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and attempting to accelerate up a hill, the vehicle inadvertently lost motive power. Several attempts to restart and jumpstart the vehicle failed. The hybrid system warning light was illuminated on the instrument panel. The vehicle was towed to the residence and later towed to an independent mechanic, who determined that the engine had failed due to metal shavings in the engine oil. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531493July 10, 2023
STEERING
I have been having issues with my electric power steering rack and pinion when turning left it binds occasionally. I was backing into my driveway 7/10/2023 and my steering rack bound up and locked, triggering steering control warning light, and abs light. Other models of Sonata and previous years have recalls on this problem and I this should be included with those active recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531155July 9, 2023
ENGINE
My vehicle consumes oil in a very large amount. This has been happening since I bought the vehicle. Have had it checked numerous times. No oil leaks, no bad parts. I have to add 1 quart of oil every week to my car and I only drive locally. Mechanic states it is a common issue with this make and model of car. Nothing can be done except check oil levels daily. This is costly over time and worries me that if I dont keep a watch then my oil level will be too low and my engine will blow up. Blogs have also verified other owners have the same issue. Need something done about this issue. Why isn't there a recall to fix issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531219July 9, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531032July 8, 2023
ENGINE
I received a code through my ECM reading P1326 or a knock sensor code. They “diagnosed” my vehicle and gave it back to me after just replacing the knock sensor. After driving it for a week, the code came back and said it just needed an update. Then, the same thing happened, so they rediagnosed the vehicle and turns out there’s a hole in my engine but didn’t mark it under the recall warranty because the hole in my piston wasn’t due to a rod bearing issue. My problem is the Hyundai dealership giving me back a vehicle that is very unsafe to drive not once, but three separate times. For all I know, my engine could have seized any moment and the dealership wouldn’t have taken accountability for anything in regards to having to transport back and forth to their offices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531101July 8, 2023
ENGINE
Hello, I am writing in reference to my 2016 Hyundai Sonata that was taken to McDonough, Ga Hyundai on March 29-31st for recalls. We purchased the used vehicle in November 2022 with a 3 month warranty. We took the perfectly running car to the dealership to get 2 recalls done and was expecting to receive our car back in the condition that was given to them with the upgrades the following day. However, the next morning we received a call stating that when they took the car out to test it out knocking sounds were heard. The service man stated that the noise was probably the engine getting ready to blow. This was a completely surprise because first, when we took the car in there was no evidence of a blown engine. Next, what do you mean about to blow? These were the direct questions I asked. He informed us that there was a class action suit in reference to these engines and ours would fall into that. He stated to leave our car there because it happened there. We later received a call stating that they needed to file a claim with the Main office and get back with us. We were were provided 2 loaners after 3 weeks of waiting. However, we get a call today stating our car is ready for pick up. Once we get there we were informed that they have been waiting to hear back something and no response from cooperate. We were told the car is drivable and the knocking sound is faint. We were also advised to drive it and let the engine blow and then bring it back. Within 30 minutes the car shuts down without warning and we were stuck on the side if the street. There is several problems with this! One being our safety and safety of others. The next being the dealership knew something was wrong and told us to just leave. Lastly, whatever happened, happened on their watch because they called and told us. Now they are saying the claim was denied because the recall wasn’t done prior. They also put in the system that the recall was done June 30, not March 30
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531102July 8, 2023
SERVICE BRAKES
Tail light on but brake lights not illuminating due to bulb melting on the bulb socket. Happened to a lot of vehicle owners online and now happening to me. But no recalls are posted. Was pulled over by police. I checked once I got home and saw that socket is burnt and melted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530786July 7, 2023
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I have financed my Hyundai Sonata Sport 2017 in December of 2019. I have not had any issues until this current year of 2023. I have noticed that with every oil change that I receive that I would have to go back to the dealership or certified mechanic a month or two earlier. I personal checked for leaks but seen no signs of why I had to get constant oil changes. Recently, when driving on the highway speed limit at 70 mph and my car went to 60 mph. The engine light came on but no other warning. I stopped the car, check the oil level which was pretty low and topped it off. I let the car sit for a short while as I was only 5 mins away from home. Soon as I made it back, I check the oil level again which was in the line. Check for visible leaks. I figured my car shook as it did and idle at the speed do to a misfire with the spark plugs/coils which I had already replaced 2 months prior to the incident. I was able to use a car scanner from AutoZone to check for codes but there wasn't an engine light at all on the dashboard. There was only one code that did show which was P1326 but no engine light or flashing engine light. I then schedule an appointment for an oil change and to confirm that the engine light code was with Firestone Auto Care to analyze the issue. They did an overall check over on the car, checked for codes, and changed the oil in which they found no issues. With driving my car to test if there were any issues it completely shut down and did not want to start. They called me to tell me that the engine was locked. They tried turning the engine over multiple times, but nothing would start up. Due to not knowing what was going on with my vehicle I felt unsafe with driving it as it completely slowed down on the highway. As other cars where speeding by. It gave no indications prior to the incident that anything was wrong. I am waiting to see a Hyundai dealership to inspect my vehicle which they are booked until next month. My car is currently disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530788July 7, 2023
ENGINE
Driving on a busy interstate with my children, My 2013 Hyundai Sonata started giving hesitation and began to stall out while driving at interstate speeds of 75 MPH and completely dropped to 35 MPH at its own will. I had to limp vehicle off the highway and on to the shoulder to prevent a accident I had to safely drive the shoulder a half a mile to the nearest exit to prevent a sideswipe and couldn’t get vehicle to accelerate anything over 35 mph to the safe destination that I was trying to get my vehicle too. Engine light did not have any indication that there was a problem until after vehicle shut down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530801July 7, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact stated that the valve cover was leaking and needed to be replaced. The vehicle was repaired; however, the vehicle was not safe to drive due to the brake booster needing to be replaced. The vehicle was repaired but continued to leak oil. The contact took the vehicle back to the dealer for regular maintenance and was informed that the vehicle was not safe to drive. The contact was informed that the camshaft and electrical continuously variable valve timing actuator seal plug needed to be replaced. The vehicle was not repaired. The contact took the vehicle to an independent mechanic and the contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530884July 7, 2023
ENGINE
The contact owns a 2019 Hyundai Sonata. The contact stated that while driving at approximately 70 MPH, the vehicle inadvertently revved and decelerated to 40 MPH while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that timing chain had failed and the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The contact then stated that occasionally she needed to add engine oil between oil changes. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530952July 7, 2023
POWER TRAIN
The contact owns a 2011 Hyundai Sonata. The contact stated while his wife was driving 10-15 MPH, the vehicle jolted, and the transmission slipped into 1st and 2nd gear. There was no warning light illuminated. The contact stated that his wife veered to the side of the road, shifted into neutral(N), and then shifted back into drive(D), and the vehicle responded as needed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location because the vehicle was unsafe to drive. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata