Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11533111July 18, 2023
ENGINE
I have about 119,000 miles on my Sonata. One day while driving in normal conditions my check engine light illuminated and my RPMs were limited. I was Able to limp it home and park it. I hooked Up my OBD11 reader and it gives me p1326 code for knock sensor. After some investigation I read Hyundai has a recall for excessive rod bearing wear that leads to engine failure. I’ve checked my VIN with this recall and my 2015 sonata does not qualify even though it has the same engine and make as the recall covers. Knock sensor has been replaced and of course it wasn’t the problem as you can clearly hear the knocking in the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533112July 18, 2023
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
car began to pull like out of align but upon inspection by tire repair shop it was discovered that the tread was separating on all 4 tires. had 2 replaced at the time. After a few hundred miles the other 2 tires failed in the rear causing the car to shake violently. My kids were on thier way home to Columbus,Ga from Beaufort,S.C. had to leave car there Statesboro, Ga.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532801July 17, 2023
ENGINE
Engine light came on then battery discharge light and battery light. Engine died while on highway and we had to get the car safely to the side. Nothing gave us a warning this would happen. No noises, light or anything. Took it to mechanic and he said engine seized up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532831July 17, 2023
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2014 Hyundai Sonata Hybrid. The contact stated while driving 60 MPH, the coolant temperature warning light illuminated, and the vehicle began to stall. The contact veered to the side of the road and noticed smoke coming from under the hood. The contact opened the hood and noticed a significant amount of smoke. The vehicle was towed to the Subaru dealer it was purchased from. The Subaru dealer diagnosed that the engine was blown and needed to be replaced. The vehicle was towed to the local Hyundai dealer and the diagnosis was confirmed. The vehicle was not repaired. The contact stated that she had received a class-action lawsuit settlement notice related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532836July 17, 2023
ENGINE, POWER TRAIN
Engine leaks oil. I went to the dealer and they blamed the other Hyundai dealer saying they stripped out the drain bolt. After all the back and forth they told me they will replace the drain pan. I scheduled to have the car dropped off and wasn’t given a loaner. When I went to pick up the car they told me the ac bolt and bracket are broken and to come on Monday but the drain pan has been replaced. I went home and the car continued to leak oil and when I went back to the dealer and called them out they came up with every excuse in the books. Bolt is stripped, impact to pan, and so on. Long story short I went to fix the oil pan and they damaged the ac bolt so instead of telling me to come back to do everything they said they did the drain pan but the bolt would have to be done another day. I am waiting on a loaner car as I waisted a whole day without a car and the issue wasn’t fixed. I have a receipt showing the work was done but it never was. The dealer is dishonest and unprofessional. Not sure how they get away with this. They need to be held accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532527July 16, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While driving the vehicle the lights on the dash start to flash, stating that there is a Charging system warning. It says to pull over and not to drive. It becomes very difficult to brake, or steer, almost like the vehicle has lost power. It blew warm air and the check engine light also came on. This can be extremely dangerous if one was on the highway or at an intersection or any place where they needed to pull over to safety. My 12v battery was checked and found to be fine. I called multiple mechanics to come take a look at the vehicle and the codes that were read were P1B77, P1B96, P1B70, P0A0D. The 150 Amp fuse was said to be blown, and was replaced. Sometimes the car will start back up, and sometimes it won't. Currently, it's sitting in my yard. The engine and interior look pristine, but there is something going on with these vehicles that isn't being addressed. This car is dangerous and there are many, many, MANY people that I'm finding on Reddit, YouTube, and the Hyundai forums who are having the exact same issues. I unfortunately cannot afford to continue to keep hiring mechanics, nor to have it towed to the dealership, only for them to do what they are doing with countless other people. They do not seem to understand the issue either and are grasping at straws to replace expensive parts, only to have the issue reoccur. Something needs to be done about this before someone is killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532564July 16, 2023
ENGINE
Engine is froze ! Car is disabled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532593July 16, 2023
ENGINE
On June 28th 2023, while driving on Route80-West near Parsippany, NJ my 2011 Hyundai Sonata GLS seized on the highway. I was forced to veer to the shoulder as the oil light flashed on, followed by multiple lights flashing on with immediate engine failure. I waited almost 3 hours for a tow to arrive late night, where many vehicles continued to speed past dangeriously close to my seized car. Even with my hazard lights on, this is not a safe situation a driver should be in. Having an engine stall is especially dangerous when traveling highway speeds. I assumed my engine stalled due to the widely known recall issue that Hyundai Theta-2 are susceptible to. After having my Sonata towed to Towne Hyundai at Denville, NJ- they informed me that it was not a valid engine recall but that my oil completely drained, destroying my engine in the process. They said quote "the oil pan cap was not properly torqued, resulting in it falling off mid-drive. Your last mechanic probably did not tighten it, and after months of vehicle vibrations, it fell off". After speaking to my regular mechanic and gathering opinions of many others, nobody has seen an oil drain plug fall off on its own. My last oil change had been almost 2 months prior to the incident, only 1,400 miles driven since then. I also had my same mechanic fix a check engine light issue 2 weeks before the incident, where they again saw no oil leakage or notifiable issues. I did not hit any potholes or damage the underside, my dash cam footage can confirm this. Towne Hyundai quoted me nearly $13,000 for a new rebuilt engine, and refused to front any cost. They denied it to be apart of their engine recall program. They returned back saying they can install a junkyard find engine and fix the car for around $6,400 that I have to pay out of pocket. After escalating my issue with Hyundai Corporate and building a case, they said they would speak to Towne Hyundai-Denville to confirm the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532594July 16, 2023
SERVICE BRAKES, ENGINE, STEERING
While driving normally on the highway I received the "Hybrid Safety Warning: Do Not Drive!" error. The engine began sputtering uncontrollably, the brakes weren't fully responsive and I lost power steering. Thankfully I was able to coast down the road and pull over. If this had happened in traffic I can't imagine an accident would not have happened. Not being able to brake safely or steering properly while your engine is sputtering out of control is terrifying and a MAJOR mistake in design and implementation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532485July 15, 2023
ENGINE
I’ve been with my car for 2 years due to engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532503July 15, 2023
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
We have a 2015 hyundai sonata with a panoramic sunroof. About 2 weeks ago we opened the sunroof and noticed the wind deflector popped up higher than normal. When we tried to close the sunroof it would not close. The deflector was sticking up and we had to push it down quickly to avoid punching our hands in the sunroof. It still did not want to close after we tried, but the sunroof was down almost all the way. We called hyundai the same day to get it looked at. We thought maybe it broke something in the process of closing because it didn't look closed 100%. They could not get us in until mid August. We were not too concerned because the sunroof was mostly closed down so rain could not get in. Today driving about 50 mph the sunroof just FLEW off the car and shattered into a million pieces in full traffic. Someone could have been seriously injured!! There was absolutely no indication that the sunroof was not secure on our vehicle otherwise we would not have drove it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532190July 14, 2023
STRUCTURE:BODY
Paint code WW8. Paint peeling from trunk and other areas of car. Have also seen numerous Hyundai and Kias around Jacksonville, FL with the same and often severe paint peel. Needs recall and HYUNDAI to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532215July 14, 2023
STEERING
Power steering suddenly stopped working . Tried turning off engine and restarting with no success. No warning lights to indicate anything wrong. Took vehicle to repair garage to investigate. Still waiting for report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532254July 14, 2023
STEERING
EPS sensor indicator light comes on intermittently causes vehicle to lose power steering capabilities. independant repair shop can clear the code to restore, but remains a problem. we took vehicle to Hyndai dealership and was advised this vin number is not covered by recall 143. i believe this is a seroius safety issue. Dealership now wants $3108 to replace column and housing assembly and torque angle sensor harness not covered. vehicle was purchased 5/30/18 from another dealership and was told all recalls were addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532256July 14, 2023
STEERING
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at various speeds, the power steering assist intermittently failed to operate as needed with the EPS (Electronic Power Steering) warning light illuminated. The vehicle was initially taken to an independent mechanic and the contact was informed that the vehicle was included in NHTSA Campaign Number: 16V190000 (Steering). The contact was referred to the dealer and was informed that the VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532376July 14, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact pushed the vehicle to the shoulder of the roadway and attempted to jumpstart the vehicle however, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The contact related the failure to Service Campaign Number: 953 (Engine) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531990July 13, 2023
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the contact lifted her foot off the accelerator pedal; however, the vehicle remained accelerating while the RPMs fluctuated. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine consumed one quart of engine oil every week. The vehicle was taken to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532028July 13, 2023
AIR BAGS
Cracked Dash Board The Dash Board has two cracks that run from Windshield to Passenger area. Located right where the SRS label is and the airbag is located and second crack is about 5 to 6" to the left. Dealer states that the Airbag will not deploy correctly if needed. I have read a lot on line about this issue, . In cases that Hyundai would correct the issue but in my case they will not. I have spoken with someone that had same issue and the Dashboard was replaced by Hyundai because of my very concerns. I am looking to see how this can get replaced without me having to pay $4000 to get it repaired. This car has been maintained and kept in very good condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532093July 13, 2023
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle shut off without warning. The contact had the battery replaced, but the vehicle would not start. The vehicle was towed to the dealer to be diagnosed. The contact was informed that ECM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532106July 13, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 70 MPH with the accelerator pedal depressed, the vehicle started to lose power with the Hybrid and check engine warning lights illuminated. The contact veered to the side of the roadway. The contact shut off and restarted the vehicle however, the vehicle stalled and was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced under TSB: 209. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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