Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11572715February 19, 2024
POWER TRAIN, ENGINE
My 2017 Hyundai sonata burns oil rapidly, almost 400 miles it burns 5 quarts of oil. The engine stalls randomly and beings to mis fire. The car has stalled on me in the middle of the road with no check engine light or indicator that a problem is present. I have had to change spark plugs and coils far to offen and every time I have to pay the mechanical shop. There is a recall on the hybrids sonatas but not the gas ones. The dealer acknowledges that the car burns oil allot. Which I’ve been told it can lead to engine failure I have done everything possible. And I’ve spoke to other owners and I’m not alone. The vehicle hasn’t been inspected by others such as police. No warning lights appear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572766February 19, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
While driving the car completely cut off i could not use my brakes my horn or steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572278February 16, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Red McCombs Hyundai Northwest, (13663 I-10, San Antonio, TX 78249) who informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572254February 15, 2024
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES
I see that the recall notice was issued in September of 2023 but I have to say that for no recall remedy to be available yet is disheartening. I drive my car every day and it is the only car I have, because of that I risk my life everyday. My car loses power because of this recall daily and it ranges from 3-6 times a day. I lose power on the highway, the main roads and back roads, it does not matter the speed or time of day. I would like them to push out a fix now. Eventually I will end up in an accident because sadly I cannot afford to get into a new car or a used car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571886February 14, 2024
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at speeds of 50 - 60 MPH, the vehicle stalled. The check engine warning light was illuminated, and the vehicle shut off. The driver made several attempts to restart the vehicle while attempting to accelerate. The vehicle was towed to the dealer three times. The first diagnostic report was that the knock sensors had failed and needed to be replaced. The knock sensors were replaced twice however, the failure remained persistent. The manufacturer was made aware of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571944February 14, 2024
AIR BAGS
The contact owns a 2019 Hyundai Sonata. The contact stated that he used a cushion or pillow while driving due to medical issues, and the air bag warning light failed to illuminate. While using the cushion or pillow in the passenger’s side seat, the air bag warning lights illuminated. The contact had concerns about the functionality of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571945February 14, 2024
STEERING
Power steering failed as I was pulling in parking lot, with my son , have not brought to dealer yet costly to fix been told by mechainic,no warning whatsoever ever on gauges, luckily it didn’t happen on highway that I had just gotten off of 65mph could have been worse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571756February 13, 2024
ENGINE
I am the only owner of a 2015 Hyundai Sonata: in December 2018 the car had a new engine put in when the mileage was 106,894 due to the engine burning oil much too fast. On 9/20/2023 while getting an oil change Jiffy Lube told me the oil was almost empty, as the engine was burning oil way too fast again. This was at mileage 162,148. I checked the oil periodically to make sure the engine had oil. I added a quart around 163k and on Feb 3, 2024 I checked the oil at 165,000# miles on it barely had any oil in. I filled with about four quarts and then I started the car. Upon starting there was an explosion in the engine and all the oil drained out. My complaint is Hyundai replaced a know defective engine with the same defective engine, which unknowingly to me but me at risk driving the car. I am lucky the engine did not blow while driving on the highway. In researching after the engine blew the second time I found there was class action suits for this same problem in the past and there was some settlement. I do not know if the NHTSA was involved
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571605February 13, 2024
ENGINE
Initially had loss of cabin heat. Later, vehicle randomly overheated. Repair shop replaced EGR due to finding confidant buildup of water/coolant mix. Within one week, problem returned. Dealer notified me that while replacing another part they found a TSB for coolant leakage into exhaust that was consistent with my issue. After research, it is clear that this is a widespread failure and should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571570February 13, 2024
FUEL/PROPULSION SYSTEM
Had been traveling for approximately 2.5 hours in a winter storm, pushed on brake to slow down and park and the car started to chug. Turned car off and then back on again. Car would not start and had to be towed to nearest Hyundai dealership. There were no warning signs at all, car just suddenly quit. We were later informed that it was the fuel injectors. We were very fortunate that this did not occur in a place with no cell service on a very frigid, stormy night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571439February 12, 2024
ENGINE, ELECTRICAL SYSTEM
Engine leaks/burns oil too frequently. Every other week I’m continuously having to put oil to refill levels. Also electrical system for turn signals is always going in and out. Sometimes it works and sometimes it doesn’t. Safety hazard because other vehicles can’t tell that I’m turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571339February 11, 2024
SERVICE BRAKES
The fix for campaign 251 recall is taking too long.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571357February 11, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle 1 operating normally in traffic on [XXX] in Westfield MA. Operator 1 notices alert on dashboard. As Operator 1 looks down briefly and returns eyes immediately to the road, she sees Vehicle 2 braking to slow or stop. Operator 1 depresses brakes, but vehicle does not slow as it usually does, nor does Automatic Emergency Braking engage as it always has in the past. Front of Vehicle 1 makes contact with rear of Vehicle 2. Dashcam footage appears like brakes did not activate at all, either manually or automatically. Vehicle 1 airbags deploy. Westfield Police respond, as well as Westfield Fire, who cut the battery cable. Vehicle towed to Interstate Towing, Inc. Yard 5, 20 Clifton St, Westfield, Ma 01085. (413) 593-1900 interstatetowing.com. Owner 1 viewed vehicle at tow yard, and noted that the battery was completely melted, with only portions of the plastic casing along with internal plates visible. Much of the plastic and rubber components immediately adjacent to battery location were melted and deformed. As a layperson, it almost appears as though the battery was in the process of shorting out just prior to the collision, possibly rendering many of the safety systems inoperable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11570933February 9, 2024
ENGINE
I purchased this vehicle with 79k miles less than a year ago and it has barely 90k. My engine light is on, vehicle stalls, and the error codes are revealing misfire involving cylinder #3. I go to the dealership for maintenance, and have kept up with it. Replaced the ignition coil and spark plug for this cylinder and nothing is working. It stalled in the middle of the intersection and I nearly was hit by another vehicle. Supposedly, there are no recalls but I also had issues with the vehicle burning through oil after 1,000 miles of getting oil changed. The dealership claimed nothing was wrong with car but they were so desperate for me to buy this car. Shame on Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570965February 9, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Hyundai Sonata. The contact stated while driving at night, the low-beam headlights were dim. There was no warning light illuminated. Due to the inadequate illumination, the contact was forced to use the high beam headlights while driving at night. The vehicle was taken to the local dealer and the contact was informed that the halogen headlight bulbs needed to be replaced. The manufacturer was not notified of failure. The vehicle was not repaired. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570979February 9, 2024
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Sonata. The contact stated that the engine was consuming an excessive amount of engine oil. There was no warning light illuminated. The contact was frequently topping off the engine oil between scheduled oil change service. The vehicle was taken to a dealer and a 3,000-mile oil consumption test was performed. The test concluded that the vehicle was consuming an excessive amount of engine oil. The contact rejected the results. In addition, the contact stated that the brake pads were frequently replaced due to the vehicle shuddering upon the depression of the brake pedal. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570994February 9, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the contact became aware that the passenger's side headlight was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the headlight bulb socket had failed, and the mechanic determined that the passenger's side headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a goodwill repair. The dealer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571014February 9, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Car was going approximately 50 miles an hour on a side street when warning lights went on, brakes stopped working, and the engine smoked and appeared to catch on fire. Car was steered into a parking lot and abruptly placed in park. Occupant grabbed valuables and quickly exited the vehicle. At that point, the front of the vehicle, under the hood went up in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11571110February 9, 2024
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
My vehicle sometimes stops on the highway. I get the alert hybrid system warning, do not drive. The dealership was charging over $8000 to fix the problem. They even told me they don't know if the problem will be solved after changing my oil pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570594February 7, 2024
ELECTRICAL SYSTEM
Driver side brake lights keep melting the housing replaced at my cost the housing and bulb 2 times took to dealer no help went in at 202258 miles for service had a extended warranty which had expired at 200,000 dealer offered no help told me about cost of new housing I looked and found bad bulb replaced it for $6.00 insteaded of $300 plus dollars for housing dealer was no help with this problem safety problem with no brake light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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