Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10521561June 24, 2013
STRUCTURE:BODY, ENGINE, VEHICLE SPEED CONTROL
ON JUNE 11, 2013 I WAS DRIVING MY 2011 HYUNDAI SANTA FE. I WAS IN A PARKING LOT AND HAD PULLED INTO A PARKING PLACE. I WAS STOPPED AND PUTTING MY CAR INTO PARK. AS I REACH NEUTRAL MY CAR ACCELERATED FAST...THIS WAS MORE THEN A LUNGE FORWARD, IT WAS MORE LIKE A POWER SURGE. MY CAR CONTINUED FORWARD AT A VERY FAST SPEED, DESPITE MY BRAKING ( THERE WERE SKID MARKS) AND HIT A WALL. I ENDED UP WITH LOTS OF MASSIVE BRUISING AND SPRAINED MUSCLES. PLUS I WAS VERY FRIGHTENED. THERE WAS LOTS OF DAMAGE TO MY CAR. IT WAS TOWED TO THE DEALERSHIP, WHERE I PURCHASED IT. IT IS SILL IN THEIR BODY SHOP. A FEW DAYS AFTER THE ACCIDENT I CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM. THERE WERE LOTS & LOTS OF EXAMPLES OF THIS, SUDDEN UNINTENDED ACCELERATION PROBLEM, WITH THE 2011 SANTA FE. I DON'T SEE ANY RESPONSES FROM HYUNDAI. THIS PROBLEM HAS TO BE DEALT WITH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10521032June 21, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
ESC OFF LIGHT ON DASH THEN CHECK ENGINE. CODE IS P0504 FOR BRAKE SWITCH. THIS CONDITION IS COVERED UNDER OTHER HYUNDAI CAMPAIGNS AND RECALLS BUT NOT FOR OUR VIN / BUILD DATE. PLEASE CONSIDER WORKING WITH HYUNDAI TO PROVIDE RESOLUTION TO THIS ISSUE. WE ARE ALSO BEING TOLD THERE IS A TWO WEEK WAIT TO HAVE THIS REPAIR PERFORMED. VEHICLE SAFETY DURING THIS DELAY IS A CONCERN SHOULD THE ESC SYSTEM MALFUNCTION WHILE DRIVING. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521093June 21, 2013
ENGINE
I TOOK IT IN FOR SERVICE AFTER THE ENGINE HESITATED AND BUCKED FORWARD SEPT, 2012. IT HAD APPROX. 29,500 MILES. TODAY JUNE 21, 2013 WHILE PUTTING IT IN REVERSE, I HEARD A LOUD "CLUNK" AND ALSO HEARD SAME "CLUNK" WHEN I CHANGED IT FROM REVERSE TO DRIVE. ENGINE THEN PROCEEDED TO HESITATE AND BUCK ALL THE WAY HOME. IT IS GOING IN FOR SERVICE AGAIN (SECOND TIME) TOMORROW. THIS IS VERY FRUSTRATING!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521113June 21, 2013
ENGINE, FUEL SYSTEM, GASOLINE
ON 5/15/13 I HAD MY STOP LAMP SWITCH REPLACED PER RECALL CAMPAIGN 110. THE FOLLOWING DAY, I NOTICED COLD ENGINE FLUCTUATION AND SURGING. THIS HAS HAPPENED REGULARLY, WITH THE ENGINE SOMETIMES FLUCTUATING UP TO NEARLY 2000RPM WHILE THE CAR IS IN PARK. GRADUALLY, THE ISSUE PROGRESSED TO DIFFICULTY ACCELERATING AND A SHAKING/HESITATION FEELING WHILE DOWNSHIFTING THAT FEELS LIKE THE ENGINE IS GOING TO STALL OUT, BUT IT DOES NOT. THIS BEGAN 6/20/13. ALSO ON 6/20/13 MY CHECK ENGINE DASH LIGHT CAME ON, AND THE "ESC OFF" LIGHT WAS ILLUMINATED, EVEN THOUGH I HAD NOT SHUT THE ESC OFF. ADDITIONALLY, THE AWD SYSTEM LIGHT WAS FLASHING. UPON RESTART, ONLY THE CHECK ENGINE LIGHT REMAINED ON. I BROUGHT MY VEHICLE TO GRISMER FOR DIAGNOSTICS. THEY FOUND ERROR CODES: C1513, C1611, P1295, P2106, AND P2135. I REVISITED MY LOCAL HYUNDAI DEALER (VOSS HYUNDAI) AND THEY STATE THAT THEY BELIEVE THE STOP LAMP SWITCH IS WORKING PROPERLY AND THAT THE THROTTLE POSITIONING SENSOR NEEDS TO BE REPLACED. THEY REFUSED TO COVER THIS COST DUE TO BEING OUTSIDE OF THE WARRANTY. I WAS TOLD BY GRISMER THAT THE TPS ISSUE IS DIRECTLY RELATED TO THE STOP LAMP SWITCH ISSUE. I BELIEVE THAT WHAT I AM EXPERIENCING ALSO RELATES DIRECTLY TO SERVICE BULLETIN #TSB-09-FL-003-1. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520933June 20, 2013
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING MY 2007 SANTA FE GOING APC. 30 MPH MY CAR TRIED TO STOP ITSELF. THIS HAS HAPPENED BEFORE BUT THEN STOPPED FOR A FEW MONTHS. MY ESC LIGHT COMES ON EACH TIME. THANK GOD I WASN'T ON THE INTERSTATE. I ALSO HAVE HAD THE PROBLEM WITH MY TIRE CUPPING. BUT MY CAR TRYING TO STOP ITSELF PUTS MY LIFE AT RISK. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520460June 18, 2013
SERVICE BRAKES
FAULTY BRAKE LIGHT SWITCH BUT WAS TOLD BY LOCAL HYUNDAI DEALER AND HYUNDAI CUSTOMER SERVICE THAT MY VEHICLE WAS NOT INCLUDED IN THE RECENT RECALL. OVER 1.7 MILLION VEHICLES LIKE MINE WERE RECALLED. MINE HAS THE SAME ISSUE, WHY WOULDN'T MINE BE COVERED UNDER THE RECALL CAMPAIGN? THEY TOLD ME MINE WAS PRODUCED BEFORE THE RECALL DATE! REALLY??? THE PART IS VERY INEXPENSIVE AND FROM WHAT I UNDERSTAND, AN EASY FIX. WHY WOULDN'T HYUNDAI, AND MY LOCAL DEALER FOR THAT MATTER, WANT TO MAKE THE REPAIR AT NO CHARGE IN ORDER TO KEEP A CUSTOMER HAPPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520056June 17, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
MY 2002 HYUNDAI SANTA FE LX WENT FULL THROTTLE TODAY AND STAYED THERE. I WAS DRIVING ALONG AT 30 MPH WITH THE GAS PEDAL NORMALLY PRESSED AND THE CAR FELT LIKE CRUISE CONTROL WAS TURNED ON. I APPLIED THE BRAKES AND THE THROTTLE KEPT CLIMBING, SO I PULLED OVER AND PUT IT IN NEUTRAL. THE THROTTLE WAS NOW FULLY OPEN AT THIS POINT SO I TURNED THE ENGINE OFF. WITH REPEATED STARTS, THE ENGINE IMMEDIATELY WENT INTO FULL THROTTLE WHILE IN NEUTRAL. THE GAS PEDAL WASN'T PRESSED DOWN OR STUCK. I'VE HAD IT TOWED TO AN INDEPENDENT SHOP SO THEY CAN IDENTIFY THE PROBLEM. TOMORROW I SHOULD HAVE ANSWERS. VERY DANGEROUS! FIRST MAJOR PROBLEM WITH THIS CAR IN 11 YEARS AND IT ENDS UP BEING LIFE THREATENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520237June 17, 2013
STEERING
CAR WONDERS FROM SIDE TO SIDE WHEN IT SHOULD BE GOING STRAIGHT DOWN THE ROAD. IT HAPPENS AT ALL SPEEDS, BUT IS MORE NOTICEABLE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520331June 17, 2013
SUSPENSION
DRIVING DOWN THE HIGHWAY A LOUD BANG WAS HEARD. DISCOVERED THE DRIVER FRONT COIL SPRING HAD BROKEN. FORTUNATELY NO DAMAGE TO THE TIRE. I AM SURPRISED BY THE AMOUNT OF SIMILAR FAILURES REPORTED. THIS CERTAINLY COULD HAVE BEEN MUCH WORSE. I AM A BIT CONCERNED THAT HAS NOT BEEN INVESTIGATED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519672June 13, 2013
SUSPENSION, STEERING
DRIVING THIS VEHICLE ON THE HIGHWAY IS VERY UNSAFE. VEHICLE WANDERS, VERY HARD TO CONTROL. CONSTANTLY HAVE TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519405June 12, 2013
FUEL SYSTEM, GASOLINE, STEERING, SERVICE BRAKES
MY SANTA FE STALLED WHILE MAKING A LOW SPEED RIGHT TURN. NO WARNING THE STEERING BECAME HARD AND INSTRUMENT LIGHTS WENT ON AND ENGINE OFF. STARTED RIGHT UP AFTERWARDS. IMMEDIATELY TOOK IT TO THE DEALER WHO REPLACE THE THROTTLE BODY AND UPDATED COMPUTER. NO ERROR CODES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515914June 9, 2013
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
JUST BOUGHT THIS CAR TWO MONTHS AGO. AT RANDOM, AND WHEN MAKING A LEFT ONTO A BUSY STREET, ACCELERATING FROM A STOP LIGHT, THERE IS A HESITATION AND A VERY QUICK SHUT DOWN WHEN ACCELERATING. IT RE-ENGAGES JUST IN TIME TO PREVENT A POTENTIAL CRASH. I TALKED TO THE HYUNDAI MECHANIC ABOUT THIS. THEY TEST DROVE IT, BUT SINCE THE PROBLEM IS RANDOM, IT WOULD MAKE SENSE THAT THEY WEREN'T ABLE TO DETECT IT DURING THE TEST DRIVE. THE PROBLEM ISN'T MAJOR FOR NOW BUT ALL IT TAKES IS ONE EVENT TO MAKE IT SO. I WAS RELIEVED TO SEE OTHER COMPLAINTS OF THE SAME PROBLEM ON THIS WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515149June 5, 2013
ENGINE
THANKFULLY I WAS NOT ON THE HIGHWAY... WAS TRAVELING ABOUT 40MPH AND THE CHECK ENGINE LIGHT CAME ON. SO I DID WHAT APPEARS EVERYONE ELSE HAS DONE - PULLED OVER SHUT THE CAR OFF FOR A FEW MINUTES WAS ABLE TO RESTART THE CAR WITH POWER TO THE ACCELERATOR (LIGHT WAS STILL ON). MADE IT TO WORK - CALLED THE DEALERSHIP TO BRING THE CAR IN THAT AFTERNOON. OF COURSE THE LIGHT GOES OFF ON MY WAY THERE. THE DEALER RUNS DIAGNOSTICS TO TELL ME THAT THE COMPUTER JUST NEEDED AN UPDATE... WTH??? AN UPDATE CAUSES ME THE ABILITY TO ACCELERATE??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515164June 5, 2013
AIR BAGS
FOR THE PAST YEAR MY AIR BAG LIGHT HAS BEEN TURNING ON AND OFF IN MY SANTA FE. I NOTICED THAT THERE HAS BEEN A MASSIVE RECALL ON THE AIR BAG LIGHT. I CONTACTED THE HYUNDAI DEALER WHERE I PURCHASED THE VEHICLE AND WAS TOLD MY CAR WAS NOT ON THE RECALL LIST AND IF I NEEDED TO HAVE THE AIR BAG LIGHT CHECKED OUT, THAT I WOULD HAVE TO PAY OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515201June 5, 2013
EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING WHEN DEPRESSING THE BRAKES AND THE ESC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC ) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE STOP LAMP SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515000June 4, 2013
ENGINE
MY CAR JUST STOPPED WHILE DRIVING THE LIGHTS STILL WORKED AS DID THE RADIO IT THEN RESTARTED AFTER A FEW MINUTES....I CHANGED THE CAMSHAFT SENSOR AND THAT SEEMED TO FIX IT FOR A TIME THEN IT STARTED TO HAPPEN AGAIN AFTER A HEAVY RAIN...I LOVE MY CAR THAT I JUST GOT USED BUT IF IT KEEPS DOING THIS IT IS NOT SAFE FOR ANYONE ON THE ROAD...PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514650June 1, 2013
STEERING
THE STEERING IS HARD TO CONTROL. THE VEHICLE WONDERS FROM SIDE TO SIDE AS IF YOU ARE BEING HIT BY STRONG WIND QUESTS. THE FASTER YOU GO THE WORSE IT GETS. THE TRACKING IS TERRIBLE. IT DOESN'T MATTER WHAT MODE ITS IN OR WEATHER THE VEHICLE IS EMPTY OR HAS 3 PASSENGERS IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514417May 31, 2013
STEERING
2013 SANTA FE SPORT 2 OT 19 INCH TIRES. VEHICLE WAS PURCHASE AROUND APRIL 13 2013. AT 1000 MILES I NOTICE VEHICLE STEERING HAS A WANDERING EFFECT, ITS LIKE DRIVING IN HIGH WINDS. I HAVE TO CONSTANTLY CORRECT STEERING TO MAINTAIN THE LANE. TOOK TO DEALER ON MAY 30 2013 WITH 1406 MILES THEY CAME UP WITH DURING SHIPPING TIRES ARE OVER INFLATED TOO KEEP FROM BOUNCING ON TRANSPORTER, THEY LOWERED TIRE PRESSURE.THAT DIDN'T WORK, DEALER TOLD ME TO BRING IT BACK . BUT ANY WAY I EMAILED [email protected] ON MAY 30,2013. YOU CAN CALL AT 1-800 633-5151 SO I GOT CORPORATE AND DEALERSHIP INVOLVED. I HAVE WORKED WITH THEM BEFORE, THEY WERE HELPFUL AND CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514502May 31, 2013
FUEL SYSTEM, GASOLINE
FUELING CAR TAKES AN INORDINATE AMOUNT OF TIME. IT IS AS IF THERE IS A BLOCKAGE IN THE TANK FILLER PIPE. ACCORDING TO THE DEALER THIS IS CAUSED BY AN AGING CHARCOAL FILTER WITHIN THE FUEL SYSTEM. THE DEALER IS AWARE OF THE PROBLEM BUT HAS NO EXPLANATION, NOR SUGGESTIONS FOR A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514186May 30, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
FUEL SENSORS HAVE GONE OUT AND FUEL GAUGE FLUCTUATES BETWEEN EMPTY AND 1/2 TANK. CAUSES ENGINE LIGHT TO COME ON. KNOWN ISSUE, YET NO RECALLS OR ACKNOWLEDGEMENT FROM HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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