Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11566483January 19, 2024
SEAT BELTS
The second row seatbelts do not reliably latch. The belts will click closed and the bell indicator will stop beeping when the seatbelt is engaged but it often pops out within minutes or while driving. This is extremely dangerous as my children are essentially driving in a car with no seat belt. My children have now been trained to latch the belt and yank on it to verify. This has reduced incidents as it will usually yank out when they pull hard, but sometimes this is not enough and the seat belt will unlatch later while driving down the road. This has been reported to the Hyundai dealership and they ignore the issue when they can't reproduce it in the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566352January 18, 2024
VISIBILITY/WIPER
Windshield cracks under normal highway driving condition. Smaller rocks coming onto windshield are expected under highway driving conditions. Of all the 9 vehicles that I have owned previously none had this issue but with Hyundai Palisade the glass cracked very easily. I have small cracks on my windshield at multiple places and it appears that Hyundai has installed a thin windshield or a windshield not suited for highways in USA. Could NHTSA please investigate this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566321January 18, 2024
SEAT BELTS
The seat belts in the second row won’t buckle until the 5th or 6th try and will randomly pop out of the buckle once secured while driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566113January 17, 2024
SEAT BELTS
Our 2nd row, passenger side seatbelt releases itself randomly while driving. The Hyundai dealership couldn't replicate it but all they did was insert the seatbelt and tug on it. Multiple passengers have had it happen to them randomly so we don't use that seat if possible. The dealer said they will call it in or something, and call me back. That was 2 months ago. Tugging on it, it seems locked in, but while driving it just undoes itself. I've seen other palisade owners report this problem about the same 2nd row passenger side seatbelt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566107January 17, 2024
SEAT BELTS
Within the last few months (car is 3 yrs old), the second-row, left-side seatbelt will randomly come unbuckled. The passenger clicks the seatbelt in, and within a few minutes, it pops out. Sometimes happens multiple times on one trip. Happens with lots of different people and didn't use to happen, so it is not user error. I'm worried that it will not hold up in an accident. No warning lights, messages, or other symptoms. I have it booked in to get repaired at the dealer but I'm skeptical they'll be able to fix it. I have found multiple people online with the same problem and they haven't been able to get it fixed. The problem does not appear to be able to be reproduced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566018January 17, 2024
UNKNOWN OR OTHER
2023 palisade is stalling out. Happened three times in the last six months, I’m slowly driving around 20mph and then it decides it doesn’t want to accelerate. The car is still running, but the engine won’t rev or move, no rpm increase with pumping the pedal, the engine is silent, and I just hang out at 20 mph (pedal to the floor and all). It has moments of movement (gets up a few more mph) then stops accelerating again. Lasts for about 30 seconds then is back to normal. I’ve looking through the other post about people’s vehicles shutting off, but mine isn’t turning off completely, just freezing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566006January 17, 2024
ENGINE, POWER TRAIN
Just hit 5000 miles 2023 Hyundai Palisade Calligraphy. Got my first oil change a couple hundred miles ago, car has been good. FWD model. 49 degrees outside. I was driving to work and the car suddenly lost all power, i was pushing accelerator further because the car was not moving and nothing. RPMS didnt move or anything. Coasted to the side, turned it off, restarted the car and continued to work. NO CEL.Taking it to dealership Monday Jan. 22, 2024. THIS WAS SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565986January 17, 2024
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
HYUNDAI PALISADE 2023 ENGINE STALLING / WON'T ACCELERATE IN SNOW/ICY ROADS. I have now experienced this engine stalling issue several time on my Hyundai Palisade Calligraphy 2023. It has only happened in "snow mode" so far. The car basically dies, no acceleration, no matter how hard you accelerate or floor it. I called the dealership named "Great Lakes Hyundai" in Dublin, Ohio and they said they basically can't do anything since this issue is intermittent. I will be filling a complaint with NHTSA and other state and regulatory agencies. Hyundai needs to fix this issue before people start dying on the snowy/icy roads. These are expensive cars and should not be dying on the roads like this, plus this is a very dangerous situation where the car just dies and does not respond to acceleration. No warning lights of any kind display on the dashboard. You put car in "ECO Mode", it starts driving. The car never lose traction when this issue occurs. Doing some research online, seems like lots of other Hyundai palisade and kia telluride owners are experiencing this issue and Hyundai/kia are not doing anything to remedy this issue. Here are some threads/forums for reference: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565808January 16, 2024
VEHICLE SPEED CONTROL
I was operating the vehicle in “snow” mode. I had made a stop and attempted to turn onto the highway. The vehicle started off ok it seemed for conditions but when I went to accelerate the vehicle had no power despite pushing all the way down on the peddle. The vehicle continued to slow as I was trying to get pulled over and figure out what was going on. We maybe made it 50 yards max before the car was at almost a full stop. Suddenly the acceleration kicked back in and we were able to go. The car acted like the bumper cars at the fair where you can’t go at all and then suddenly the power kicks in. Luckily there was no traffic coming behind me otherwise we could have been rear ended at highway speeds. VERY unsafe condition and someone could easily be injured or killed because of this if they were to get hit. Had I been turning left I might not have even made it across the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565264January 13, 2024
ENGINE
HIGH AMOUNT OF OIL CONSUMPTION....CURRENTLY, THE VEHICLE HAS 2340 MILES ON IT AND HAVE ALREADY HAD TO ADD 4 QUARTS OF OIL.... JUST CHECKED OIL AGAIN AND HAVE TO ADD 2 QUARTS...THAT IS 6 QUARTS UNDER 3000 MILES.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565170January 12, 2024
VISIBILITY/WIPER
The contact owns a 2023 Hyundai Palisade. The contact stated while driving 55 MPH, the windshield wipers stopped operating as needed. The contact believed that the failure was associated with NHTSA Campaign Number: 23V180000 (Visibility/Wiper) which was repaired in 2023. The vehicle was taken to a dealer where it was diagnosed that an unknown part was a design flaw. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. The contact stated this is extremely dangerous while driving the windshield became covered with snow/water and preventing her from seeing while on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564825January 11, 2024
ENGINE
When startin ghte engine of my new 2023 at any temp below 40 degrees there is a loud squeal. Dealer claimed it was the Serpentine belt pre-tensioner. It was not. Many Many Telluride and Palasadie owners have this issue on the forums. Persists every single cold start below 40 for about 10 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564760January 10, 2024
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The sunroof on our 2021 Hyundai Palisade spontaneously shattered while driving. There were no other vehicles around, it just exploded. Fortunately the shade cover was closed so no glass flew into the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564718January 10, 2024
VISIBILITY/WIPER
There was a recall for a wiper issue spring 2023 that was for an issue of the wipers not working during snow. It did happen before it was fixed. Yesterday was the first real snow and it happened again while driving they stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564359January 9, 2024
UNKNOWN OR OTHER
I was driving down the roadway and heard a loud noise that sounded like an impact followed by the sound of glass cracking. The panoramic sunroof suddenly shattered. I was confused because I had not gone under an over pass and there were no trucks in front of me to launch a rock in my direction. I thought maybe something had fallen out of the sky from an airplane or something. It was very frightening!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564140January 8, 2024
SEAT BELTS
The second row seat belt is weak and unbuckles suddenly. My child's seatbelt will unclick spontaneously after driving. It is a hassle to click when putting seatbelt on. Big safety hazard for family members sitting in second row seat as they are left unprotected during an accident.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11564037January 7, 2024
POWER TRAIN, ENGINE
Vehicle loses power during driving and unable to accelerate further. It slows down by itself and nearly stops on the highway. This has happened at least three times and almost caused an accident. Took it to a Hyundai dealership and was told it was fixed just to experience a similar problem the next day. They gave me a rental Hyundai Santa Fe and I experienced the same issue with loss of acceleration power and vehicle slowly down despite trying to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564003January 7, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driving down highway and heard a loud bang. We pulled over to inspect the car and nothing was found. We pulled back the sunroof shade and the sunroof was shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563413January 3, 2024
POWER TRAIN
Each time the vehicle is driven the transmission will slip out of gear when trying to shift and send the engine rpm into a rev. During this vehicle stops accelerating and feels as if it is completely in neutral. Finally the transmission will slam into gear jostling the occupants. This happens when the engine attempts to shift around 15,20,25 and 40 mph. Once the transmission slipped out of gear on a shift, lost acceleration, and then slammed to a halt as if shifting into park. The vehicle was moving at 15 mph when this occurred and the vehicle came to a complete stop. I have taken the vehicle into the dealers service department to be told they cannot duplicate the issue. Each time when I get the vehicle back it immediate starts slipping out of gear on shifts again. I have recorded the issue numerous times but have been unable to get the dealer to accept there is an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562337December 28, 2023
STEERING, LANE DEPARTURE: ASSIST
I like how tesla has created an audible and visual clue to know when the Assistive functions enable, engage and they disengage. With this hyundai, there is a steering Icon, that lights up in the instrument cluster, that we should search to confirm its engaged, and then when it disengages, it just disappears without any warining or notification that the driver is in control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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