Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11575426March 4, 2024
UNKNOWN OR OTHER
Child safety lock malfunction Loud clicking noise followed by a child safety lock malfunction notice it does not happen every time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575360March 4, 2024
SEAT BELTS
Front driver seatbelt, rear passenger seat belt, rear middle seatbelt do not stay latched or become unlatched while driving. Taken to two different dealerships who state they could not replicate the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575318March 4, 2024
SEAT BELTS
The 2nd row seat belt randomly becomes unlatched while driving. I even sat in that seat to confirm it wasn’t something the children were doing and it wasn’t. It just randomly comes undone. I took it to the dealership and was told that they would not replace since it wasn’t reproducible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575289March 4, 2024
POWER TRAIN
The contact rented a 2024 Hyundai Palisade. The contact stated that while the vehicle was in park(P), she exited the vehicle and proceeded to the rear of the vehicle. The contact stated that while attempting to open the rear latch, the vehicle started rolling backward. During the incident, an occupant who is the contact's daughter jumped out of the vehicle to assist the contact with attempting to stop the vehicle. A 4-month-old child was in the vehicle during the failure. The vehicle collided with a vehicle and was scratched and then collided with the mirror on another vehicle where it came to a stop. The contact sustained knee and leg inquires. The contact was pending a doctor's appointment. A police report was filed. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11574882March 1, 2024
UNKNOWN OR OTHER
Rear occupany alarm has gone off after vehicle is off after exiting vehicle when vehicle is empty. This has occurred 5 times in the past 2 months and is random. The dealership is likely unable to duplicate issue so have not taken it in for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574865March 1, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Hyundai Palisade. The contact stated there were several electrical failures with the vehicle. The contact stated the vehicle was broken into several times. The contact stated that 3 of the 8 cameras worked as intended while driving. The Lane Keep and the heated mirrors were inoperable. The contact stated that while engaging the Auto Hold button, the button worked intermittently. Additionally, the front and rear sensors were not working properly. The contact also stated the main computer failed to update as designed. The contact stated that the codes and signal failed to register failures with the vehicle and that the settings occasionally changed without warning. Several unknown warning lights were illuminated intermittently. The contact also stated the vehicle failed to switch between gasoline and Hybrid Mode. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact requested a buyback of the vehicle. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574277February 27, 2024
UNKNOWN OR OTHER
Our car was parked in our garage overnight. In the morning, I went to get in the car and found that the sunroof had shattered. There was no evidence that anything had fallen on it or hit it; it was just simply shattered. There had been no previous damage to the vehicle. We attempted to call the 2 local Hyundai dealerships, but either did not receive a call back or they stated that they could not review our car for at least 2-3 weeks to see if this was a defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574138February 26, 2024
ENGINE
The engine of my 2020 Palisade has burned about 1.5 quarts of engine oil every 1k miles. I found this when checked the dipstick after 3k miles and barely see any oil on the dipstick. Even with the oil level far below the LOW level, the car doesn't have any light to warn me about it is being low on oil. This problem can lead me to blown the engine by not having any oil, also stranded on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573993February 26, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ON [XXX] I was driving on [XXX] and my car speed 30-35 MPH . I saw the traffic signal light turning Amber to RED and I tried hard break to stop my car but it could not stop and crashed with the truck . I am having doubt something on brake system did not work and caused that crashed I also called the Hyundai USA and reported this incident to them my call ticket with them is [XXX] on 11/30/2023 . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11573986February 26, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When traveling at a modest rate of speed, if I apply the brakes going over any slightly uneven terrain the ABS triggers randomly and makes braking really difficult. It takes longer to stop and much harder pressure. I have reported this issue to the dealer but per usual they "cannot duplicate ", however it happens very often and my dash cam has caught it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573548February 23, 2024
ENGINE
My 2020 Hyundai Palisade was serviced 10/23/23 with Daytona Hyundai (mileage around 31000). It has been serviced regularly--sometimes before schedule since it is hard to get the car into the dealership for servicing because they are always booked out months in advance. Today, 2/23/23, my car (35, 873 miles) is at the same dealer service center to fix a rattle in the dashboard which started as I drove off the lot on 10/23/23 after the dealership said everything was fixed and they have informed me that there is no oil in the car. There were no warning lights, no indication that there was no oil in the car. The dealership is doing an oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573086February 21, 2024
ENGINE
Engine oil filter housing started leaking copious amounts of oil in cold weather. Dealership advised that it is a known issue but not covered by warranty. I had to source the part myself and pay an independent mechanic to replace the housing. Creates both an environmental hazard as well as risk of engine oil starvation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573084February 21, 2024
SEAT BELTS
The second-row passenger-side seatbelt does not stay in the locked position. We will push the tongue (male end) in completely and then seconds later the tongue disconnects from the buckle (female end) on its own. It takes multiple attempts (3-5 times) every time to keep it in the locked position. Sometimes the tongue will come undone when driving for an hour out of nowhere. We have tried sweeping out the buckle section and made sure the tongue end is clean and not disfigured. This has been happening for 9+ months. We thought it was a user error but it continues to happen to multiple passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572860February 20, 2024
UNKNOWN OR OTHER, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
On February 2024, I took the SUV to Lynn's Hyundai for an issue with A front sensor or the braking system - The problem is when you're driving at times very often in the streets, the vehicle will automatically cause the brake sensor to go off the dashboard with light up and the brakes will engage causing the vehicle to jerk hard and or stop at times and I have a huge concern that this may cause a serious accident. I was told by Hyundai service department, that perhaps were driving to close to other vehicles to cause this, but it happened several times when there are no vehicles or objects present. Apparently they had no interest in resolving this matter, they claim that the system test showed no duplication of said issue, vehicle was taken on a road test and they found no issues, The recall were all fixed, and I was called to pick up vehicle. I drove a few and the braking started again, so I pulled over and started recording to see if happens again and I was able to catch some of this problem on video. This has caused my husband to lose control of the vehicle causing him to hit a cone on the road. Your immediate help with this matter would be greatly appreciate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572990February 20, 2024
WHEELS
The TPMS does not alert at the required safety standard of 25% or the recommended PSI. The recommended PSI for the 2023 Palisade is 35. 25% drop would be 26.25. Even driving on 26PSI can be potentially deadly depending on how worn your tires are. I have found my tires at 27-28 PSI at least 3 times since purchasing the vehicle with no alert. The dealership tested what PSI sets off the TPMS warning light to make sure it does trigger a warning, and it was 25 PSI. They said they tested a few other palisades they had on lot currently and all were triggered at 25 PSI. This is unacceptable! Driving a heavier SUV, they should be required to trigger a warning at 5 PSI dip to avoid excessive low-pressure tire wear and dangerous driving conditions. These are family vehicles carrying children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572680February 19, 2024
ENGINE, POWER TRAIN
Transmission issues and will probably need to have it replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572356February 16, 2024
WHEELS
Since brand new the TPMS has not alerted to low tire pressure. 3 times I have caught the tires at 27.5PSI without a warning light. Between that and a suspension problem that causes the car to pull to the right even after 2 all-wheel alignments, my tires have around 6-8/32 tread left after 11,000 miles and 1.5 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572349February 16, 2024
SEATS
2023 Hyundai Palisade Calligraphy is on it's 2nd trip into the shop to fix the driver-side righthand upright bolster. It fails to inflate properly both with manual adjustment and after 80mph as it's designed to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572053February 15, 2024
SEAT BELTS
The middle row seats & the front passenger seat do not always buckle. The buckle doesn’t “catch” and you have to try to buckle over & over. Once, the back passenger seat clicked and buckled but then with a gentle tug it came unbuckled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571783February 13, 2024
STEERING
Steering drifts to right. 2 wheel alignments have been done. Alignment checked a 3rd time, showed correct alignment. Steering motor torque input reset. Vehicle drove fine for a few hours but started drifting again to the right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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