Hyundai Azera Complaints

713 consumer complaints on file.

#10439361December 12, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER ADVISED THE CONTACT THAT THE SEAT BELT PRE-TENSIONER NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 84,600. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438874December 7, 2011
STEERING
TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THEY WOULD NOT BE ABLE TO PERFORM REALIGNMENT DUE TO HOW THE VEHICLE WAS SET AT THE FACTORY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438617December 5, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED THE LIGHTS ON THE INSTRUMENT PANEL BECAME DIM AS WELL AS ALL OF THE EXTERIOR LIGHTS ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437459November 28, 2011
AIR BAGS, SEATS, ELECTRICAL SYSTEM
THE AIR BAG LIGHT STAYS ON CONTACTED THE DEALER SINCE A RECALL WAS ISSUED BEFORE BUT WAS TOLD RECALL HAS BEEN CLOSED THIS SEEMS LIKE A SAFETY ISSUE AND THE RECALL SHOULD NOT CLOSE, ALSO THE POWER SEAT SWITCH ON DRIVERS SIDE WILL NOT RECLINE BACK SEAT ADJUSTS FORWARD AND NOW IS TOO FAR FORWARD INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *KB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437262November 25, 2011
AIR BAGS
THE PROBLEM STARTED IN 2008. THE AIR BAG LIGHT WARNING LIGHT CAME ON AND WE TOOK IT TO THE DEALER. THEY REPLACED THE PASSENGER SEAT. LESS THAN 6 MONTHS LATER THE WARNING LIGHT CAME ON AND THIS TIME THEY REPLACED A WIRING HARNESS. A FEW MONTHS LATER WE RECEIVED A RECALL NOTICE ON THIS SAME PROBLEM. THIS LAST INCIDENT WAS IN 8/2010. NOW IT IS ON AGAIN AND THEY REFUSE TO REPAIR IT UNDER ANY KIND OF WARRANTY. I FEEL THIS A COMPONENT OF THE SAFETY SYSTEM AND CONTINUING FAILURES OF THE SAME PART SHOULD CALL FOR ADDITIONAL RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435933November 17, 2011
TIRES
2008 HYUNDAI AZERA. CONSUMER STATES PROBLEM WITH VEHICLE TIRES *TGW THE CONSUMER STATED THE DEALER DID NOT MEASURE THE TIRE TREAD DEPTH AND IT WAS DOCUMENTED THAT THE RECOMMENDED TIRE PRESSURE WAS TO 36 PSI. THE CONSUMER WENT BACK AND ADDRESSED THE ISSUES WITH THE SERVICE WRITER, STATING THE FACTORY RECOMMENDED TIRE PSI STICKER ON THE INSIDE OF THE DRIVER DOOR WAS 30 PSI. THE SERVICE WRITER STATED THAT ANYTHING BELOW 31 PSI WOULD CAUSE AIR PRESSURE MONITORING SYSTEM LIGHT TO ILLUMINATE. THE CONSUMER REQUESTED TO HAVE THE TIRE PRESSURE SET AT 30 PSI. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429070October 7, 2011
SEATS
TL* THE CONTACT OWNS A 2008 HYUNDAI AZERA. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE DRIVER SIDE SEAT MOVED FORWARD, PUSHING THE CONTACT INTO THE STEERING WHEEL WHERE SHE BECAME TRAPPED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425412September 14, 2011
SEATS:FRONT ASSEMBLY:POWER ADJUST, ELECTRICAL SYSTEM
SEVERAL WEEKS AGO I TOOK MY CAR TO THE HYUNDAI DEALER'S SERVICE DEPARTMENT FOR WARRANTY WORK. OVER THE LAST FEW MONTHS, WHILE PARKED AND UNATTENDED, THE BACK OF THE DRIVER'S SEAT, ON ITS OWN, READJUSTED ITSELF ALL THE WAY FORWARD. THIS HAPPENED ALMOST DAILY. THE DEALER SAID EVERYTHING LOOKED OK AND THEY COULD NOT DETERMINE A CAUSE. ON 9/12/11 I SAT IN THE DRIVER'S SEAT AS I WAS PREPARING TO LEAVE WORK, AND THE SEAT BACK READJUSTED ITSELF WITH ME IN IT (CAR HAD NOT YET BEEN STARTED). IT PUSHED ME FORWARD AND UP AGAINST THE STEERING WHEEL. I WAS UNABLE TO STOP THE MOVEMENT OR READJUST THE BACK UNTIL THE SEAT BACK COMPLETED ITS TREK ALL THE WAY FORWARD. AFTER THE FIRST TIME, I READJUSTED THE SEAT AND STARTED DRIVING ON THE BWI PARKWAY AT 55 MPH WHEN THE SEAT BACK DID IT AGAIN, AND AGAIN, AND AGAIN. I HEADED STRAIGHT FOR THE DEALER AND DURING THE 15 +/- MILES TO THE DEALER, I WAS COMPRESSED AGAINST THE STEERING WHEEL ABOUT 20 MORE TIMES. I AM 6 FEET TALL AND HAVE LONG LEGS, AND DURING THE TIMES I WAS DRIVING AND COMPRESSED AGAINST THE STEERING WHEEL, IT WAS EXTREMELY DIFFICULT TO MOVE MY FOOT FROM THE ACCELERATOR TO THE BRAKE. AS A RESULT, AS SOON AS I WOULD FEEL THE SEAT START TO MOVE FORWARD, I HAD TO PULL OVER TO THE SHOULDER OF THE PARKWAY UNTIL THE SEAT STOPPED AND I COULD READJUST THE BACK. THANKFULLY, THIS TIME WHEN I ARRIVED AT THE SERVICE DEPARTMENT, THE SEAT COMPRESSED THE SERVICE ATTENDANT WHILE HE WAS SITTING IN MY CAR, SO HE COULD SEE THAT THERE IS A PROBLEM! SEVERAL MONTHS AGO WHEN I FIRST NOTICED THE BACK READJUSTING ON ITS OWN, I GOOGLED THE PROBLEM AND DISCOVERED THAT THIS ISSUE WITH AZERAS HAS BEEN ONGOING FOR QUITE SOME TIME. I HOPE THAT IT WILL NOT TAKE SOMEONE GETTING SERIOUSLY HURT OR KILLED BEFORE SOMETHING IS DONE TO MAKE HUYNDAI ACKNOWLEDGE THE PROBLEM. THEY THINK IT IS A SWITCH. WE WILL SEE! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424533September 9, 2011
SEAT BELTS, AIR BAGS
I TOOK MY VEHICLE IN TO BE REPAIRED FOR THE RECALL FOR THE AIR BAG SENSOR. THREE MONTHS LATER THE LIGHT CAME ON AGAIN AND I TOOK IT BACK TO HAVE IT EVALUATED AND NOW THEY ARE SAYING THAT IT THE SEAT BELT BUCKLE PRE TENSIONER SENSOR. I SAID TO THEM THAT IT WAS REPAIRED ALREADY AND THEY SAID THAT IT WAS NOT . THROUGH FURTHER INVESTIGATION I FOUND ON A WEB SITE FROM THE HYUNDAI DEALER FOR CAMPAIGN 094 THAT WHEN REPAIRING THE WIRING HARNESS THAT THEY ARE TO LOOK AT THE SENSOR AS WELL AND FIX AT THAT TIME AND SUBMIT A CLAIM FOR THIS. NOW THEY ARE WANTING TO CHARGE ME FOR SOMETHING THAT SHOULD HAVE BEEN REPAIRED IN THE BEGINNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423045September 2, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN INCREASE IN ENGINE RPMS AND LUNGED FORWARD ABNORMALLY, ALTHOUGH THE BRAKES WERE ENGAGED. THE CONTACT MENTIONED THAT THE ONLY WAY HE COULD STOP THE VEHICLE WAS BY SHIFTING TO PARK AND TURNING THE IGNITION OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,900 AND THE CURRENT MILEAGE WAS 14,985.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422372August 29, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA LIMITED. THE CONTACT WAS DRIVING 10 MPH WHEN HIS FOOT WAS APPLIED TO THE BRAKES AND THE VEHICLE UNEXPECTEDLY ACCELERATED FORWARD. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO FOUR PARKED VEHICLES. THE VEHICLE WAS NOT DESTROYED, AND WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON THE THREE PREVIOUS OCCASIONS. THE FAILURE AND CURRENT MILEAGE WAS 50,000. UPDATED 9/20/11 *CN UPDATED 10/07/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10421539August 26, 2011
AIR BAGS:FRONTAL
THE DASH BOARD HAS A CUT OUT FOR THE PASSENGER SIDE AIR BAG ON TOP AND IS SOMEWHAT PERFORATED AND THINNER IN THAT AREA. DUE TO A DESIGN DEFECT, THE DASH CRACKS OVER THAT AREA. THESE HAVE BEEN REPLACED FOR SOME AND NOT OTHERS. IT APPEARS THAT IT IS UP TO THE LOCAL PEOPLE. I BROUGHT MY QUESTIONS ABOUT THIS DESIGN TO THE DEALER BEFORE THE WARRANTY EXPIRED, IT THEN CRACKED AND NOW THEY WILL NOT DO ANYTHING TO REPLACE IT. I HEAR THE REPLACED ONES CRACK TOO. I HAVE HEARD THAT THEY CAN INTERFER WITH THE AIR BAG. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415861July 25, 2011
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
IMMEDIATELY AFTER HAVING THE DASHBOARD COVER REPLACED DUE TO DEFECT IN COVER, THE ESC/ABS SYSTEM BEGAN ENGAGING AT APPROX 28 MPH ON RIGHT HAND CURVES. SYSTEM WAS TRYING TO APPLY BRAKE TO ONE OF THE REAR WHEELS. PAVEMENT WAS WARM AND DRY AND THE CAR WAS NOT IN A SKID SITUATION. DEALER AND HYUNDAI CORPORATE ENGINEERS HAVE TRIED TO FIND CAUSE AND CORRECT BUT HAVE NOT BEEN ABLE TO SUCCESFULLY FIX THE PROBLEM. THIS HAS BEEN ONGOING FOR ABOUT A YEAR NOW. I HAVE CONCERNS THAT THE ESC/ABS SYSTEM(S) MAY NOT FUNCTION PROPERLY WHEN NEEDED IN SLIPPERY-ROAD CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413219July 17, 2011
INTERIOR LIGHTING, STRUCTURE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON MY 2007 HYUNDAI AZERA, YOU CAN'T SEE THE DASH LIGHTS IN THE MIDDLE OF THE DASH WHEN THE SUN IS OUT. ONLY WHEN THE SUN IS OUT, I LIVE IN SOUTH FLORIDA SO ITS ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414239July 16, 2011
UNKNOWN OR OTHER
2007 HYUNDAI AZERA DASHBOARD IS CRACKING IN TWO PLACES RIGHT ABOVE THE PASSENGER AIR BAG. HYUNDAI AND DEALER WILL NOT FIX THE PROBLEM BECAUSE I HAVE 77,000 MILES AND ITS OUT OF WARRANTY. NOT SURE HOW THIS WILL EFFECT THE AIR BAG IN MY 2007 AZERA. IF YOU GO TO NEW HYUNDAI AZERA OWNERS EXPERIENCES CAR FORUM EDMUNDS.COM YOU WILL FIND MANY MORE LIKE MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412970July 14, 2011
AIR BAGS:FRONTAL
LETTER REGARDING A SAFETY ISSUE PERTAINING TO THE AIRBAG LIGHT THAT ILLUMINATED ON THE DASHBOARD OF HIS 2006 HYUNDAI AZERA *TGW THE CONSUMER STATED THE SEAT BELT ON THE FRONT PASSENGER SIDE NEEDED TO BE REPLACED. HOWEVER, THE CONSUMER WOULD HAVE TO PAY FOR THE LABOR. THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE AIR BAG PROBLEM AND THEREFORE HE SHOULD NOT BE RESPONSIBLE FOR THE LABOR. THE CONSUMER STATED AFTER CHECKING HIS RECORDS, HE REALIZED THE ORIGINAL AIR PART WAS REPLACED IN 2010 BY A DIFFERENT DEALER. THE CONSUMER BELIEVED THE PART THAT WAS REPLACED IN 2010 WAS ALSO DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409638June 24, 2011
FUEL SYSTEM, GASOLINE
WHILE DRIVING ON A 2 LANE COUNTRY ROAD WITH NO SHOULDER TO PULL OVER ON MY SPEED DROPPED FROM 50 MPH TO ABOUT 10MPH. THERE WAS NO RESPONSE WHEN I PRESSED THE GAS PEDAL. I HAD TO HAVE MY CAR TOWED SOME 43 MILES TO THE HYUNDAI DEALER. THE PROBLEM TURNED OUT TO BE THAT THE THROTTLE POSITION SENSOR HAD FAILED. THIS FAILURE, HAD IT OCURRED ON A HEAVILY TRAVELED HIGHWAY, COULD HAVE RESULTED IN FOLLOWING VEHICLES REARENDING MY VEHICLE BECAUSE OF THE SUDDEN REDUCTION IN SPEED. I HAVE REASON TO BELIEVE THAT THE FAILURE OF THIS SENSOR IS NOT UNCOMMON ON HYUNDAI VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408643June 23, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
THIS IS A NEW CAR AND THE INCIDENTS HAVE BEEN PRESENT FROM THE BEGINNING. ON NUMEROUS OCCASIONS AT SLOW SPEED OR WHEN MOVING FROM BEING STOPPED, OR IN STOP AND GO TRAFFIC, THE CAR WILL NOT RESPOND WHEN THE GAS PEDAL IS DEPRESSED. THE SENSATION IS THAT THE CAR HAS STALLED. AFTER A MOMENT, OR SEVERAL SECONDS, THE CAR WILL SURGE FORWARD, SOMETIMES CAUSING THE TIRES TO SCREECH. I IMMEDIATELY APPLY THE BRAKES TO BRING THE CAR UNDER CONTROL AND THE CAR WILL PROCEED WITHOUT FURTHER EVIDENCE OF A PROBLEM. IN STOP AND GO TRAFFIC THIS EVENT MAY OCCUR WITH SUCCESSIVE STOPS. THE EVENT MAY OCCUR 6-8 TIMES DURING A LOCAL TRIP, OR IT MAY BE SEVERAL DAYS WITHOUT AN EVENT. I AM UNABLE TO PREDICT IT OCCURRING AND UNABLE TO CAUSE IT TO HAPPEN. I CONSIDER THE CAR TO BE UNSAFE BOTH BECAUSE IT MAY RESULT IN A COLLISION WITH A CAR IN FRONT OF ME BUT ALSO IT HAS LEFT ME STRANDED IN THE MIDDLE OF AN INTERSECTION, OR ROAD, NOT KNOWING WHEN MY CAR WILL MOVE. ON SEVERAL OCCASIONS THE DRIVER BEHIND ME HAS BLOWN HIS HORN AS I WAIT FOR MY CAR TO MOVE. THE CAR HAS BEEN RETURNED TO THE DEALER AND DRIVEN BY SERVICE PERSONNEL AND A REGIONAL REPRESENTATIVE OF THE MANUFACTURER ON FOUR SEPARATE OCCASIONS WITHOUT INCIDENT. I AM TOLD THERE IS NO RECORD OF THIS EVENT HAVING OCCURRED WITH THIS MODEL CAR AND THERE WAS NO SUGGESTED SOLUTION. THERE WAS A COMMENT THAT IT MAY BE A TRANSMISSION PROBLEM. THEIR CONCLUSION IS THAT THERE IS NOTHING TO BE DONE IF THEY CANNOT PRODUCE THE EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408556June 22, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. WHILE DRIVING APPROXIMATELY 30 MPH THE HEADLIGHTS BEGAN TO DIM INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER OR MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402646May 25, 2011
SEATS
SEAT BACK ON MY 2007 AZERA WITH 23000 MILES MOVES BY ITSELF FORWARD, PUSHING THE DRIVER INTO THE STEERING WHEEL, WHILE THE CAR IS MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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