Hyundai Azera Complaints

713 consumer complaints on file.

#10467441July 22, 2012
STRUCTURE:BODY
THE HARD PLASTIC UNDERCARRIAGE PANEL FELL DOWN TO THE PAVEMENT IN THE FRONT WHERE IT WAS ATTACHED CLOSE TO THE ENGINE BUT REMAINED ATTACHED AT THE REAR OF THE CAR. SO IT WAS SCRAPPING THE PAVEMENT AS THE CAR WAS MOVING ON AN EXPRESSWAY GOING 60 MPH AT THE TIME. IT WAS LUCKY FOR ME THAT IT DID NOT BREAK OFF AND HIT SOME OTHER MOTORIST. THE BOLTS THAT ATTACH IT TO THE CAR FAILED. I READ HYUNDAI FORUMS WHERE THIS HAS HAPPENED TO OTHER AZERA OWNERS. TOOK IT TO THE DEALER AND HAD A NEW UNDERCARRIAGE PANEL INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465356July 12, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WOULD NOT START. THE DRIVER OF THE VEHICLE WAS ABLE TO RESTART THE VEHICLE, BUT THE VEHICLE STALLED SHORTLY AFTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE CONTACT STATED THAT THE DOOR LOCKS WOULD NOT FUNCTION AND THE SUN-SHADE ACTIVATED ON ITS OWN. IN ADDITION, THE POWER SEAT WOULD NOT FUNCTION AND THE LIGHTS ON THE INSTRUMENT PANEL FLICKERED. ALSO, THE AIR CONDITIONER'S TEMPERATURE DECREASED ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463318June 27, 2012
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE CAR AT VARIOUS SPEEDS THE ESC LIGHT WILL COME ON AND THE DASH WILL READ "ESC OFF" AND THE CAR WILL NOT FUNCTION;LOOSES ALL POWER. NO STEERING CONTROL, NO RADIO, NO LIGHTS, NO BRAKES, THE CAR LOOSES ALL FUNCTIONING ABILITY. I HAVE TO PULL OFF THE ROAD, TURN THE SWITCH OFF, WAIT 5 TO 10 MINUTES AND THEN THE CAR WILL START AND RUN UNTIL IT HAPPENS AGAIN. NO PATTERN TO THIS PROBLEM. THIS CAR HAS HAD MULTIPLE ELECTRICAL PROBLEMS SINCE WE PURCHASED IT IN 2008. HARMONIC BALANCER REPLACED, START SENSOR REPLACED, CAM SENSOR REPLACED, THE SHIFTER WILL NOT WORK WITHOUT PUSHING IN THE SAFETY RELEASE, AND THE LIGHTS CUT ON/OFF ALL THE TIME. VERY UNSAFE AND UNRELIABLE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459853May 29, 2012
ENGINE, STEERING, SERVICE BRAKES
ENGINE STALLS, INTERMITTENTLY WHEN TAKING FOOT OFF ACCELERATOR. TWICE WHILE DRIVING ABOUT 45 MPH, SEVERAL TIMES UNDER 25 MPH WHILE SLOWING DOWN FOR A TURN OR STOP SIGN. LOSES POWER STEERING AND POWER BRAKES. NORMALLY CAR ACTS FINE BUT ABOUT ONCE A MONTH (MORE FREQUENTLY NOW) CAR WILL HAVE A BAD DAY AND STALLS SEVERAL TIMES IN ONE DAY, (AND THEN ACTS FINE FOR A FEW DAYS/WEEKS BEFORE HAVING ANOTHER BAD DAY). CAR STARTS RIGHT BACK UP AFTER STOPPING VEHICLE. VERY MUCH A SAFETY ISSUE!!! TOOK CAR TO DEALER ABOUT 4 TIMES BEFORE THEY WERE ABLE TO DUPLICATE IT. NO SERVICE CODES. THEY SAID IT WAS THE ONLY CAR IN THE UNITED STATES REPORTING THIS ISSUE (UNTIL IT ALSO HAPPENED (4 TIMES)WHILE THEY WERE IN THE VEHICLE DURING MY LAST VISIT TO THE DEALER. THEY CHANGE CRANK SHAFT SENSOR BUT 4 DAYS LATER, (5/27/12) CAR STALLED 5 TIMES IN A 15 MIN. PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459459May 23, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V007000 (AIR BAGS:FRONTAL). AFTER THE REPAIR, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE ELECTRONIC CONTROL UNIT AND THE FRONT PASSENGER SIDE SEAT BELT TENSION SENSOR ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,565.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457918May 9, 2012
FUEL SYSTEM, GASOLINE, ELECTRONIC STABILITY CONTROL (ESC)
WHEN I STARTED THE VEHICLE WHEN IT WAS COLD OR WHEN IT HAD LESS THAN A HALF A TANK IN GAS THE CHECK ENGINE LIGHT AND ESC LIGHT WOULD COME ON. I WOULDN'T BE ABLE TO DRIVE THE VEHICLE. IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. I WOULD PUSH THE GAS PEDAL AND NOTHING, IT WOULD NOT REV. THIS HAS NOW HAPPENED ON SEVERAL OCCASIONS. I WOULD HAVE TO CONTINUE TO TURN OFF AND ON THE VEHICLE UNTIL THE ESC LIGHT WOULD TURN OFF AND THE CAR WOULD REV ON IT OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456816April 29, 2012
ELECTRICAL SYSTEM, STEERING
TRIP COMPUTER RETURNS TO 00 WITHOUT TOUCHING RESET BUTTON, DOOR LOCK SOMETIMES DOES NOT OPEN WITH TRANSMITTER. TRUNK SOMETIMES DOES NOT OPEN WITH TRANSMITTER OR INTERIOR TRUNK RELEASE.. RADIO CUTS OFF INTERMITTENTLY. INSTRUMENT PANEL LIGHT FLICKERS, AND ENGINE WILL STALL FOR AN INSTANT. BACK WINDOW SCREEN GOES UP AND DOWN BY ITSELF. AIR CONDITIONER CAME ON WITHOUT MY PUSHING BUTTON. WARNING MESSAGES WILL APPEAR FOR FEW SECONDS "CHECK ENGINE", "ABS FAILURE", ETC. TWICE TOOK CAR TO HYUNDAI SERVICE DEPARTMENT. TOLD THEY CANNOT FIX ANYTHING UNLESS THESE EVENTS ARE HAPPENING WHEN I BRING IN CAR. ASIDE FROM THESE FAIRLY MINOR PROBLEMS, THE STEERING WHEEL LOCKED OR POWER STEERING FAILED WHILE DRIVING.. THE SERVICE DEPARTMENT DID FIND AN OIL LEAK AND REPLACED HOSE. REPLACED FUEL LEVEL SENDER AND DRIVER DOOR MODULE. BUT THE ELECTRIC PROBLEMS CONTINUE.. I AM WORRIED THAT ELECTRIC AND STEERING PROBLEMS WILL CAUSE A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456598April 26, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT STATED THAT THAT THE FRONT PASSENGER SEAT BELT WARNING LIGHT WAS ILLUMINATED. AFTER CALLING THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V497000 (SEAT BELTS:FRONT). THE VEHICLE WAS NOT SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456448April 25, 2012
AIR BAGS
RECEIVED A LETTER FROM HYUNDAI IN 2010 ADVISING OF DAMAGE TO THE RIGHT FRONT SEAT BELT SENSOR WIRING WHICH IF BECOMES DAMAGED WILL CAUSE THE AIR BAG WARNING LIGHT TO ILLUMINATE. IF THIS PROBLEM PERSISTS THE PASSENGER AIR BAG WILL NOT DEPLOY IN A CRASH. ON 07/21/2010 THIS WAS SUPPOSEDLY FIXED BY THE DEALERSHIP. ON 01/26/12 THE AIR BAG WARNING ILLUMINATED I RETURNED TO THE DEALERSHIP AND WAS TOLD THAT THE REPAIR WOULD BE MY RESPONSIBILITY AS IT HAD ALREADY BEEN REPAIRED. ON O4/12/12 I RETURNED TO THE DEALERSHIP TO HAVE THE REPAIR MADE AND WAS THEN TOLD THE THE PROBLEM WAS IN WAS AN INTERNAL SHORT IN THE PASSENGER SEAT TRACK. HYUNDAI IS CLAIMING NO RESPONSIBILITY FOR THE REPAIR AND STATED THAT IT IS MY PROBLEM. I FEEL THAT THIS IS A DETERIOATION OF THE INITIAL RECALL AND SHOUD BE REPAIRED BY HYUNDAI SINCE THE PART WAS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455811April 19, 2012
ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR IS RANDOMLY UNLOCKING WITHOUT PROVOCATION. IT HAPPENS MOST OFTEN WHEN IDLING AT A COMPLETE STOP, ACCELERATING FROM A COMPLETE STOP OR FROM A SLOW SPEED. THE AUTO-LOCK FUNCTION IS DISABLED FOR UP TO SEVERAL SECONDS AFTER EACH OCCURRENCE SO THE DOOR CAN NOT BE RELOCKED. IN THE BEGINNING THIS HAPPENED RARELY. NOW IT'S HAPPENING DAILY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455566April 17, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT STATED THAT THE SRS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FRONT PASSENGER SEAT BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS SERVICED FOR THE SAME FAILURE ONE YEAR PRIOR TO THE RECENT FAILURE (NHTSA CAMPAIGN ID NUMBER: 09V497000-SEAT BELTS:FRONT). THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452385March 20, 2012
SEATS
TL* THE CONTACT OWNS A 2008 HYUNDAI AZERA. THE CONTACT STATED THAT THE AUTOMATIC FRONT DRIVER'S SEAT WOULD ABNORMALLY MOVE BACKWARD INDEPENDENTLY AFTER HAVING BEEN SET TO A PARTICULAR ANGLE. THE CONTACT STATED THAT THE FAILURE WOULD RECUR SPORADICALLY AND WITHOUT WARNING. IN ADDITION, THE FAILURE WOULD ALSO DRAIN THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,000. UPDATED 5/7/12 *CN ACCORDING TO THE INVOICE, THE DRIVER'S SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE SEAT TRACK WOULD NOT MOVE FORWARD AND THE MOTOR WAS TRYING TO MOVE THE TRACK. UPDATED 05/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452033March 16, 2012
EXTERIOR LIGHTING
I HAVE BEEN DISAPPOINTED WITH MY AZERA'S HEADLIGHTS ON LOW BEAM SINCE IT WAS NEW! I MENTIONED IT TO MY DEALER'S SERVICE WRITER SOME TIME AFTER I NOTICED MANY OTHER OWNERS WERE COMPLAINING ABOUT THE SUDDEN BLACK AREA VERY CLOSE TO THE FRONT OF THE CAR! HE SEEMED IGNORANT OF THE COMPLAINT. I HAVE SINCE TRIED TO GET HOME BEFORE DARK AS MY HOME IS ON A WINDING PART OF HWY 101 ON THE OLYMPIC PENINSULA IN WASHINGTON. THE HEADLIGHT FIXTURE DEFINITELY SHOULD BE REPLACED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451144March 12, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
ON FRIDAY I CRANKED UP VEHICLE LEAVING WORK . PUT IN DRIVEN VEHICEL MADE SOUND AS IF TRANSMISSION JERKING. CONTINUED TO DRIVE AND VEHICLE ACTED FINE. WHILE DRIVING ON A WET THREE LANE HIGH WAY AT 50MPH THE CAR SHUT OFF ON ME. I MANAGED TO PULL OVER WITH MY EMERGENCY FALSHERS PUT IN PARK AND RESTARTED THE CAR. DROVE STRAIGHT TO THE DEALERSHIP WHO KEPT IT OVER NIGHT. AS USUSAL THEY COULD NOT DUPLICATE THE PROBLEM AND SAID THEY COULD NOT FIND ANYTHING WRONG. I HAVE HAD THIS VEHICLE FOR ONE YEAR. SINCE THEN I HAVE HAD IT BACK TO THE DEALERHSIP ON SEVERAL OCCATIONS. OVER THE YEAR THE VEHICLE HAS SHUT OF ON ME WHILE GOING DOWN THE ROAD 9 DIFFERENT TIME. ALSO WHEN TRYING TO ACCELERATE ONTO ROAD THE CAR WOULD NOT GO LIKE THE GAS WAS NOT GETTING THROUGH . I HAVE HAD A SEVERAL NEAR MISSES OF ACCIDENTS AND EVERY TIME I HAVE TAKEN IT TO THE HYUNDAI DEALERSHIP THEY TELL ME THAT THEY CAN NOT DUPLICATE THE PROBLEM AND NOTHING IS WRONG. I CARRY MY GRANDBABY WITH ME ALOT AND GETTING SCARED FOR OUR LIVES IN THIS CAR. I HAVE BEGGED THE DEALERSHIP TO PLEASE TRY OTHER ACTIONS TO FINED THE PROBLEM HAS FELL ON DEAF EARS BECAUSE THEY CAN NOT DUPLICATE THE PROBLEM. I HAVE TRIED TO GET TRADE THIS VEHICLE BUT OWE TO MUCH TO TRADE IN. PLEASE LOOK INTO THIS SITUATION IF YOUR COULD. I BELEIVE I HAVE RECEIVED A LEMON... THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449284February 25, 2012
SERVICE BRAKES, HYDRAULIC
BRAKES DID NOT WORK WHILE I WAS TRYING TO SLOW DOWN. AFTER GOT AN ACCIDENT I CHECKED MY CAR IN TOW YIELD THEY SAID THERE IS A PROBLEM WITH A FRONT TIRE AND THEY ALSO SAID IT IS 99% MANUFACTURER FAULT. THE BRAKE SHOULD NOT BE BROKEN WITH ANY DAMAGE HOWEVER IT BROKEN ALREADY. I DROVE ONLY A YEAR. I DON'T KNOW WHAT TO DO. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10447891February 14, 2012
EXTERIOR LIGHTING
VISIBILITY IS GREATLY IMPAIRED WHEN USING LOW BEAM HEADLIGHTS. DISTINCT HORIZONTAL "SHADOW LINE" MAKES DRIVING DIFFICULT AND DANGEROUS DUE TO LACK OF VISIBILITY. I HAVE ADJUSTED THE HEADLIGHTS UPWARD AS FAR AS I CAN SAFELY GO BUT, THIS DID NOT ELIMINATE THE PROBLEM. HYUNDAI CLAIMS EVERYTHING IS "NORMAL". I HAVE HAD TO LIMIT MY NIGHT DRIVING FOR THE LAST 6 YEARS BECAUSE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443694January 13, 2012
AIR BAGS
MY VEHICLE WAS STRUCK WHILE STANDING STILL WAITING FOR A TRAFFIC SIGNAL TO TURN GREEN. THE OTHER VEHICLE WHICH STRUCK MY VEHICLE WAS TRAVELING POSSIBLY 20 - 25 MILES PER HOUR. DAMAGE ALMOST TOTALED MY CAR. MY WIFE WAS DRIVING, ALONE IN THE VEHICLE AND WAS INJURED BUT DID NOT REPORT IT AT THE TIME. SHE WAS INJURED BECAUSE THE AIR BAG DID NOT DEPLOY. SHE WAS WEARING A SEAT BELT WHICH OPERATED CORRECTLY. AT THE TIME, BECAUSE OTHER CARS AND EXCITEMENT, NO ONE PAID ATTENTION OR REPORTED THE FACT THAT THE FRONT SEAT AIR BAG DID NOT DEPLOY. NOW, FOUR YEARS LATE, A RED AIR BAG WARNING LIGHT HAS LIGHTED ALONG WITH ANOTHER FAULTY SEAT BELT WARNING LIGHT FOR PASSENGER SIDE. THE HYUNDAI PEOPLE DENY ANY PROBLEM WITH THE AIR BAG. I BELIEVE THE AIR BAG SYSTEM TO BE DEFECTIVE. I HAVE NEVER BEEN NOTIFIED OF A RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10443163January 9, 2012
SEATS
TL* THE CONTACT OWNS A 2008 HYUNDAI AZERA. THE CONTACT STATED THAT THE POWER SEAT FUNCTION WOULD ACTIVATE WITHOUT INITIATION WHILE THE VEHICLE WAS IN MOTION AND COULD NOT BE STOPPED. THE CONTACT WAS AWAITING A SERVICE APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 20,500 AND THE FAILURE MILEAGE WAS 20,475.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442715January 6, 2012
STRUCTURE, AIR BAGS
I NOTICED TWO CRACKS ON THE PASSENGER SIDE OF DASHBOARD. THEY FOLLOW THE OUTLINE OF THE AIRBAG. I AM CONCERNED THAT THEY MAY INTERFERE WITH THE OPERATION OF THE AIRBAG IN THE EVENT OF AN ACCIDENT. I HAVE NOTICED THAT THIS CONDITION IS COMMON TO AZERA OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442040January 1, 2012
SUSPENSION
I TOOK MY CAR FOR AN ALIGNMENT AT THE HARRISONBURG, VA DEALERSHIP. AFTER THE ALIGNMENT WAS DONE, I WAS TOLD ALIGNMENT WAS UNSUCCESSFUL BECAUSE THE LEFT CASTER AND RIGHT FRONT CAMBER WERE OUT OF SPECS. OUR -LESS THAN A YEAR OLD- TIRES WERE WORN OUT BADLY FROM THE INSIDE AND NEEDED TO BE REPLACED TIGHT AWAY (AN ACCIDENT WAITING TO HAPPEN!) MOREOVER, WE WERE TOLD BY THE DEALERSHIP THAT THE PROBLEM CANNOT BE ADJUSTED OR FIXED AND THAT WE NEED TO SEEK HELP AT A BODY SHOP. OUR CAR HAS ALWAYS BEEN DRIVEN ON REGULAR ROADS, HAS NOT HAD ANY ACCIDENTS OR MAJOR SHOCK THAT WOULD NECESSITATE A BODY SHOP. IT WAS PURCHASED BRAND NEW ON 2007. THIS SEEMS LIKE AN ISSUE WITH THE CAR ITSELF SINCE THE BEGINNING. WE ARE NOW TOLD THAT WE NEED TO PURCHASE NEW TIRES AND COME IN FOR A ROTATION EVERY 4,000 MILES. BELOW IS THE MESSAGE FROM HYUNDAI USA: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE ARE SORRY TO LEARN OF THE ISSUE THAT YOU ARE HAVING WITH THE ALIGNMENT IN YOUR 2007 HYUNDAI AZERA. THE ALIGNMENT IN YOUR AZERA IS COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY FOR A PERIOD OF ONE YEAR FROM THE DATE OF FIRST USE (IN-SERVICE DATE) OR 12,000 MILES, WHICHEVER OCCURS FIRST. YOUR AZERA HAS EXCEEDED THE WARRANTY BY BOTH TIME AND MILEAGE. FOR THIS REASON, WE ARE UNABLE TO ASSIST YOU WITH THE NEEDED REPAIR COSTS AND APOLOGIZE FOR ANY DISAPPOINTMENT THIS MAY CAUSE YOU. WE HAVE CONFIRMED WITH HARRISONBURG HYUNDAI THAT THE LEFT FRONT CASTER ON YOUR AZERA IS OUT OF FACTORY SPECIFICATIONS. ADDITIONALLY, THERE IS NOT AN AVAILABLE ADJUSTMENT AVAILABLE THROUGH YOUR DEALERSHIP, WHICH IS WHY A BODY SHOP WAS RECOMMENDED. WE SUGGEST FOLLOWING YOUR DEALERSHIP'S ADVICE TO REPAIR YOUR AZERA. OUR FACTORY-TRAINED TECHNICIANS ARE THE MOST QUALIFIED TO PROVIDE YOU WITH THEIR EXPERT ADVICE. THEY WILL WORK WITH YOU TO ENSURE YOUR AZERA CONTINUES TO OPERATE TO OUR SPECIFICATIONS FOR MANY MILES TO COME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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