Hyundai Azera Complaints

713 consumer complaints on file.

#10358003September 28, 2010
SEATS
WHILE DRIVING OR PARKED THE DRIVER SIDE SEAT BACK MOVES FORWARD PUSHING THE DRIVE TOWARD THE STEERING WHEEL. FIRST STARTED DEC.2009 AND WAS RANDOM. TO IT TO THE DEALER AND THEY STATED THEY REPLACED DRIVERS POWER SEAT SWITCH. AT THIS DATE IT IS HAPPENING SO OFTEN IT'S UNSAFE TO DRIVE. I WILL SCHEDULE A VISIT TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353031August 31, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT WAS BRAKING FROM 5 MPH AND APPROACHING A STOP WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ABRUPTLY APPLYING THE BRAKES. THE DEALER DIAGNOSE WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,050 AND THE CURRENT MILEAGE WAS 46,085.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350047August 17, 2010
EXTERIOR LIGHTING, VISIBILITY
I OWN A 2006 HYUNDAI AZERA AND I HAVE BEEN SO CONCERNED ABOUT THE DRIVER'S SIDE HEADLIGHTS. THEY DO NOT PROJECT OUT PROPERLY. THERE IS A VERY, VERY NOTICEABLE SHADOW CAUSING A TOTALLY UNLIT PART OF THE ROAD. I HAVE SEEN OVER 23 COMPLAINTS ON THIS YEAR MODEL AND MAKE OF CAR ON ONE SITE. THERE HAS TO BE SOMETHING THAT CAN BE DONE TO ELIMINATE THIS VISION PROBLEM. THERE HAVE BEEN REPORTED ACCIDENTS BECAUSE OF THIS PROBLEM AND I FEAR THERE WILL BE MANY MORE ACCIDENTS BECAUSE OF THIS DEFECT. IT IS MY UNDERSTANDING THE DEALERS AND HYUNDAI ARE VERY MUCH AWARE OF THIS PROBLEM, BUT REFUSE TO CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346791August 2, 2010
STRUCTURE, VISIBILITY
MY 2007 HYUNDAI AZERA HAS A CRACK ON THE DASHBOARD. THIS CONCERN WAS NOTICED AROUND THE 65,000 MILE RANGE. THE CRACK APPEARS TO FOLLOW THE LINE OF THE PASSENGER SIDE AIRBAG AND THE CAR IS TYPICALLY PARKED IN A GARAGE, NOT SUBJECTED TO ELEMENTS, AND HAS NOT ENDURED ANY UNUSUAL STRESS TO CAUSE THE CRACK. ADDITIONALLY, THE REAR SUNSHADE THAT COMES STANDARD WITH MY CAR'S MODEL SEEMS TO HAVE A FAULTY MOTOR AND NO LONGER AUTOMATICALLY GOES DOWN WHEN IN REVERSE, AS IT WAS DESIGNED TO DO, I TRUST FOR SAFE VISIBILITY. THE SUNSHADE FEATURE BEGAN TO FAIL AROUND THE 70,000 MILE RANGE AND WOULD AT TIMES STOP AT THE PARTWAY UP/DOWN RANGE, CREATING POOR VISIBILITY DUE TO THE FRAME SHOWING WHERE IT SHOULD NOT SHOW IN THE REAR WINDOW. I HAVE A NUMBER OF EMAILS FROM HYUNDAI WHERE THEY STATE THAT THESE ITEMS ARE NOT COVERED UNDER WARRANTY. THEY HAVE FAILED TO ADDRESS MY SAFETY CONCERNS. IN PARTICULAR, THE AIRBAG COULD DEPLOY WITHOUT CAUSE OR MIGHT DEPLOY MORE FORCEFULLY THAN INTENDED DUE TO THE CRACK. HYUNDAI REFUSES TO CORRECT THESE PROBLEMS AT NO EXPENSE TO ME, HAS NOT ADDRESSED MY SAFETY CONCERNS, AND IN TAKING THIS POSITION, IS FAILING TO STAND BY THE WORKMANSHIP/QUALITY OF THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346078July 29, 2010
VEHICLE SPEED CONTROL
HYUNDAI HAS AN ISSUE WITH FAULTY THROTTLE POSITION SENSORS WHICH CAUSES THE CAR'S ENGINE TO STUMBLE AND THEN SWITCH INTO "LIMP HOME" MODE. THIS MODE ONLY ALLOWS A TOP SPEED OF 20MPH WITH VERY LITTLE ACCELERATION POWER. THIS PROBLEM OCCURS WHEN YOU ARE DEPRESSING THE GAS PEDAL, SUCH AS PULLING OUT INTO TRAFFIC OR MERGING INTO TRAFFIC. THIS IS A SERIOUS SAFETY ISSUE THAT COULD LEAD TO CRASHES, AS THE CAR WILL NOT ACCELERATE AS IT IS SUPPOSED TO. CURRENTLY, HYUNDAI HAS ISSUED TSB 09-FL-003-2, BUT WILL ONLY COVER THE REPAIR COSTS IF THE CAR IS UNDER WARRANTY. BEING A SERIOUS SAFETY ISSUE, I FEEL THAT THEY SHOULD BE REQUIRED TO RECALL THESE VEHICLES AND REPLACE DEFECTIVE SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344437July 21, 2010
VISIBILITY
2007 HYUNDAI AZERA REAR SUN SHADE MALFUNCTION. SUNSHADE GETS STUCK WHILE EXPANDING / RETRACTING, POSING AN UNSAFE SITUATION BY RESTRICTING DRIVER'S VISIBILITY THROUGH THE REAR WINDOW WHILE BACKING THE CAR UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340192June 26, 2010
VEHICLE SPEED CONTROL
MY DAUGHTER WAS DRIVING ON HIGHWAY AT ABOUT 60 MPH WITH MY WIFE AND GRANDSON WHEN SHE LOST ACCELERATOR FUNCTION ON HER HYUNDAI AZERA (2009 MODEL). I AM VERY CONCERNED THAT THIS IS A SAFETY HAZARD. IS THIS A COMMON PROBLEM AND WHAT CAN BE DONE THAT IT DOES NOT OCCUR AGAIN? THE DEALER STATED THAT THE THROTTLE SENSOR FAILED AND SHUTDOWN THE SYSTEM. I AM STILL SKEPTICAL THAT THE COULD HAVE CAUSED A VERY ACCIDENT AND LOSS OF LIFE AND PROPERTY. IS IT SAFE FOR HER TO DRIVE THIS CAR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339799June 23, 2010
SEATS
WHILE DRIVING OUR 2006 HYUNDAI AZERA ON ROUTE 81 SOUTH THE DRIVERS SEAT STARTED MOVING FORWARD ON IT'S OWN. I COULD NOT STOP IT. THE SEAT PINNED ME AGAINST THE STEERING WHEEL.ALSO THE BACK OF THE SEAT ALSO MOVE FORWARD AND ESSENTIALLY PINNED ME AGAINST THE STEERING WHEEL. I COULD NOT GET THE SEAT TO GO BACK FOR ABOUT A MINUTE AND A HALF. I GOT THE SEAT TO RESET AND IT DID THE SAME THING A COUPLE MINUTES LATER. THIS IS VERY DANGEROUS AND ONLY THE FACT THAT I AM A VERY EXPERIENCED DRIVER AVOIDED A CATASTROPHIC HIGH SPEED ACCIDENT. FUCCILLO HYUNDAI OF SYRACUSE REPLACED THE SWITCH AND CHARGED US $ 202.56 I CONTACTED HYUNDAI CORPORATE AND REPORTED WHAT HAD HAPPENED AND REQUESTED REIMBURSEMENT THEY REFUSED SAYING THE CAR HAD 109000 MILES ON IT; I BELIEVE THAT THIS IS A LATENT SAFETY DEFECT AND THIS SHOULD BE FIXED AT NO CHARGE.YOU NEED TO REMEMBER THAT I COULD NOT STOP THE SEAT FROM MOVING NO MATTER HOW MANY TIMES I TRIED TO ACTIVATE SWITCH. THE ONLY WAY I COULD STOP THE SEAT FROM PINNING ME AGAINST THE STEERING WHEEL WAS TO REMOVE THE FUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336300June 14, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
AUTOMOBILE SURGED, THEN WENT FROM 60+ MPH TO 20+ MPH (LIMP ALONG MODE). NO CHECK ENGINE LIGHT UNTIL 20 MPH MODE WAS REACHED THEN CHECK ENGINE LIGHT CAME ON JUST BEFORE CAR ENGINE DIED. ESC SYSTEM WAS ACTIVATED DURING INCIDENT - POTENTIALLY BY SUDDEN SPEED DECREASE?. PULLED OVER TO SIDE OF ROAD AND HAD TO BE TOWED 45 MILES TO NEAREST DEALER. INCIDENT WAS 100+ MILES FROM HOME WITH DEALER TOW - REPAIR WAS 140 MILES FROM HOME. CAR MILEAGE - 25,803. DEALER REPLACED THROTTLE SENSOR AND PERFORMED ECM UPDATE AS A RESULT OF THIS VISIT. PREVIOUSLY HAD SAME VEHICLE (3 WEEKS PRIOR - 25,187 MILES) AT ANOTHER DEALER FOR SIMILAR COMPLAINT WITH SURGING PROBLEM. NO CHECK ENGINE LIGHT PRESENT. IT TOOK THEM 2 DAYS TO DIAGNOSE PROBLEM, THEN HAD TO WAIT FOR PART AND THEN INSTALL - TOTAL TIME AT DEALER (INCLUDING OVER WEEKEND) 5 DAYS. DROVE CAR INTO DEALER FOR FIRST REPAIR, NO TOW NEEDED. INITIAL DEALER CALLED TECH SUPPORT TO HELP DIAGNOSE AND INITIATED A CASE NUMBER WITH THEM. REPLACED MASS AIR FLOW SENSOR DURING THAT VISIT. SAME SYMPTOMS AT FIRST INCIDENT INCLUDING VEHICLE 'SURGING' AT HIGH RATES OF SPEED (50 MPH+). LUCKY THERE WASN'T A MAJOR INJURY OR FATALITY WITH THE TYPE OF SPEED DROP IN THE SECOND INCIDENT. I HAD JUST EXITED THE BUSY INTERSTATE ABOUT 5 MILES EARLIER FOR A 2-LANE LOCAL HIGHWAY. IF THE SECOND INCIDENT HAD OCCURRED ON THE MAJOR HIGHWAY I FEAR A SUBSTANTIAL CRASH AND POSSIBLE FATALITY WOULD HAVE OCCURRED. AFTER SECOND INCIDENT, I CALLED HYUNDAI AMERICA TO REPORT INCIDENT AND LODGE COMPLAINT. THEY ARE 'INVESTIGATING'. VERY CONCERNING THAT THIS INVOLVES A THROTTLE PROBLEM AND POTENTIAL ELECTRICAL SYSTEM FAILURE AT HIGH RATES OF SPEED WITH NO NOTICE. THIS DEFECT COULD EASILY CAUSE A POTENTIAL SERIOUS INJURY OR FATALITY. VERY DISAPPOINTED WITH THIS HYUNDAI WHICH WE BOUGHT FOR RELIABILITY AND SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335911June 8, 2010
SEAT BELTS:FRONT
2007 HYUNDAI AZERA. CONSUMER STATES REPEATED USE OF THE FRONT PASSENGER SEAT BELT CAUSED DAMAGE TO THE SEAT BELT TENSION SENSOR, THEREFORE ILLUMINATING THE AIR BAG WARNING INDICATOR, RENDERING IT INEFFECTIVE IN THE EVENT OF A CRASH *TGW THE DEALER INFORMED THE CONSUMER THE PART WAS ON BACKORDER. THE CONSUMER STATED IT HAS BEEN OVER A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329673May 10, 2010
TIRES, SUSPENSION
TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA EQUIPPED WITH MICHELIN ENERGY PLUS MXV4, P235/55/R17 TIRES. THE CONTACT STATED THAT THE VEHICLE WAS SHAKING AND VIBRATING WHENEVER HE DROVE THE VEHICLE APPROXIMATELY 40-45 MPH. HE TOOK THE VEHICLE TO AN AUTHORIZED DEALER THREE TIMES WHERE THE TIRES WERE ROTATED AND BALANCED. THE DEALER STATED THAT THREE OF THE TIRES WERE DEFECTIVE AND REFERRED HIM TO A TIRE STORE. THE TIRE WAS REPLACED. THE FAILURE CONTINUED TO OCCUR; THEREFORE, HE TOOK THE VEHICLE BACK TO THE DEALER WHO REFERRED HIM BACK TO THE TIRE CENTER. A SECOND TIRE ALSO DEFECTIVE. THE FAILURE CONTINUED TO OCCUR SO THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THREE OF THE TIRES WERE DEFECTIVE. EVENTUALLY, THE TIRES WERE REPLACED TEN TIMES; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT NOTIFIED THE MANUFACTURER WHO WAS WORKING ON A SOLUTION WHEN THE COMPLAINT WAS FILED. THE DOT NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 2,600. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300. UPDATED 07/09/10. *LJ UPDATED 09/23/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329804May 10, 2010
AIR BAGS:FRONTAL, STRUCTURE
I NOTICED TWO CRACKS ON TOP OF THE DASHBOARD ON THE PASSENGER SIDE. I WAS TOLD IT WAS A DEFECT IN INSTALLATION OF THE AIRBAG. IT WAS REPAIRED BY THE DEALER WITH NO EXPENSE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329824May 10, 2010
STRUCTURE
I HAVE 2 CRACKS ON MY DASH WHICH APPEAR TO OUTLINE THE PASSENGER AIR BAG. I NOTICED A ~ 1 INCH CRACK SEVERAL MONTHS AGO BUT AFTER READING A RECENT REPORT ON THIS WEBSITE, I TOOK ANOTHER LOOK. I NOW HAVE 2 VERY STRAIGHT CRACK LINES MEASURING ABOUT 6 INCHES ON EITHER SIDE OF WHAT APPEARS TO BE THE PASSENGER AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328267April 30, 2010
AIR BAGS:FRONTAL
I PURCHASED A 2007 HYUNDAI AZERA ON 06/20/2007. RECEIVED A FORM LETTER NOTICE OF RECALL FROM HYUNDAI MOTOR AMERICA ON 3/11/2010. ESSENTIALLY, THE NOTICE SAID THAT IF THE "AIR BAG" WARNING LIGHT IN THE INSTRUMENT CLUSTER WILL ILLUMINATE TO INDICATE A PROBLEM EXISTS IN THE RIGHT FRONT SEAT AIR BAG SYSTEM...THAT THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. I IMMEDIATELY CALLED THE DEALER AND TOOK CAR IN TO FIX THE AIR BAG SITUATION. AFTER SIX HOURS OF WAITING, I WAS INFORMED THAT THE DEALER DID NOT HAVE THE PART(S) NEEDED FOR THE REPAIR. I WAS TOLD TO CALL BACK IN TWO WEEKS TO SCHEDULE ANOTHER FIX ATTEMPT. I CALLED ON APRIL 8. THE SERVICE DEPT. TOLD ME THAT THE PART WAS NOT IN YET AND TO "CALL IN TEN DAYS OR SO." ON APRIL 20TH AND WAS TOLD THE PART(S) WERE ON "NATIONAL BACK ORDER." AT THIS POINT I ASKED FOR ANOTHER AZERA TO DRIVE WHOSE AIR BAG SYSTEM WORKS UNTIL THEY WERE ABLE TO FIX THE RECALL PROBLEM. (I DIDN'T WANT TO DRIVE WITH MY WIFE IN THE FRONT PASSENGER SEAT AND RUN THE RISK OF HER BEING INJURED OR KILLED IF MY CAR WAS INVOLVED IN AN ACCIDENT.) THE DEALER'S RESPONSE TO MY REQUEST FOR A LOANER WAS DENIED. QUESTIONS: --IS THE DEALER (OR HYUNDAI MOTOR AMERICA) REQUIRED BY LAW TO PROVIDE FOR MY SAFETY WITH A LOANER CAR? --THE DESCRIPTION OF A "NATIONAL BACKORDER" SEEMS LIKE IT MAY TAKE SEVERAL MONTHS BEFORE MY 2007 AZERA CAN BE REPAIRED? IS THERE ANYTHING YOU CAN DO TO HOLD HYUNDAI'S FEET TO THE FIRE TO SPEED THIS UP? --ANY SUGGESTIONS FOR ME GOING FORWARD? THANK YOU FOR YOUR TIME AND INTEREST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328124April 29, 2010
EXTERIOR LIGHTING
I HAVE OWNED MY2006 HYUNDAI AZERA FOR OVER 3 YEARS,AND HAVE COMPLAINED REGULARLY TO BOTH THE DEALER AND HYUNDAI THAT THE LOWBEAM HEADLIGHTS WERE A SAFETY PROBLEM. THEY FAIL TO THROW ENOUGH LIGHT TO ILLUMINATE ENOUGH OF THE ROADWAY AHEAD TO SEE SAFELY. 3 YEARS AGO THE DEALER CHECKED THE ALIGNMENT,AND SAID THEY WERE ADJUSTED TO THE MFG. SPEC'S, AND COULDN'T BE IMPROVED ON. TODAY HYUNDAI TOLD ME THEY WOULD NOT DEAL WITH IT. THE DEALER WILL NOT DEAL WITH IT EITHER. I ALSO HAVE ANOTHER NEWER MODEL AZERA, THAT HAS GREAT LOWBEAM HEADLIGHTS. I FEEL THIS IS A MAJOR SAFETY FACTOR, AND THE MGR. NEEDS TO COME UP WITH A SOLUTION. I HAVE FOUND MANY OTHER OWNERS OF 2006 AZERA'S WHO HAVE BEEN COMPLAINING ABOUT THIS SAME PROBLEM. I USE MY HI-BEAMS WHEN I CAN, BUT NORMALLY I CANNOT DRIVE WITH THEM ON WITH ANY TRAFFIC. THERE ARE SEVERAL HYUNDAI OWNER WEBSITES, ALL OF WHICH DEAL WITH THIS PROBLEM, AND THEY CANNOT GET ANY SATISFACTION FROM HYUNDAI TO SOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327904April 28, 2010
AIR BAGS, SEAT BELTS
HYUNDAI ISSUED A RECALL NOTICE FOR THE OCCUPANT RESTRAINT SYSTEM BUT DID NOT HAVE THE REPLACEMENT PARTS AT THE DEALERS. SO MY 2007 AZERA WAS GIVEN A PARTIAL FIX ABOUT 6 WEEKS AGO AND FOR THE REST OF THE FIX I AM STILL WAITING FOR THE DEALER TO GET THE SEAT BELT RETRACTOR IN STOCK. MEANWHILE THE AIR BAGS ARE DISABLED! I DON'T UNDERSTAND HOW HYUNDAI WOULD ISSUE A RECALL NOTICE FOR A SAFETY ITEM BUT NOT EQUIP ITSELF WITH THE REQUIRED COMPONENTS FOR THE FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327592April 26, 2010
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE SIDE CURTAIN AIR BAG SUDDENLY DEPLOYED. AFTER THE DEPLOYMENT, THE AIR BAG AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE SHE WAS INFORMED THAT THE FAILURE WAS CAUSED BY A PROBLEM WITH THE AIR BAG AND INSTRUCTED TO CALL THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS DUE TO A COLLISION SENSOR AND THEY COULD OFFER NO ASSISTANCE BECAUSE THE SENSOR INDICATED THAT THE VEHICLE HAD BEEN IN A COLLISION. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325585April 14, 2010
STRUCTURE
I HAD 2 CRACKS APPEAR ON MY PASSENGER SIDE DASH BOARD IN THE AREA OF THE AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325722April 14, 2010
ELECTRICAL SYSTEM
2008 HYUNDAI AZERA.......DRIVING SPEED LIMIT (75) WHEN THE CHECK ENGINE LIGHT COMES ON BUT I HAVE NO ACCELERATION ABILITY. IT OCCURRED THREE TIMES AND BUT DID MAKE IT HOME. IN TALKING TO A DEALER HE KNEW IMMEDIATELY THAT IT WAS A THROTTLE SENSOR. HAD THIS HAPPENED WHILE PASSING OR ON A ROAD W/ NO SHOULDER, IT COULD LEAD TO AN ACCIDENT OR FATALITY. HYUNDAI AMERICA NOR THE DEALER DIDN'T SEEM VERY CONCERNED...SURPRISING CONSIDERING THE TOYOTA PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323987April 6, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH ON A RAMP, THE VEHICLE DID NOT ACCELERATE WHEN HE DEPRESSED THE ACCELERATOR PEDAL. THE VEHICLE WOULD NOT SPEED UP ALTHOUGH THE RPMS SHOWED A READING OF 1000. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE HIGHWAY AND HAD THE VEHICLE TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE THROTTLE POSITION SENSOR WAS REPAIRED UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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