Honda Ridgeline Complaints

477 consumer complaints on file.

#11636846January 18, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
At 48,000 miles, the vehicle began to experience multiple Advanced Driver Assistance Systems problems, including Adaptive Cruise Control, Forward Collision Warning, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, and Lane Keeping Assistance, which rendered all these systems inoperable. Systems that were designed to mitigate collisions became non-functional, and continuous warnings on the dashboard were a distraction while driving. Dealer scanned the vehicle with a code U300-40 Multipurpose Camera Unit/Millimeter Wave Radar Internal Electronic Failure, and diagnosed a failure of the multipurpose camera, which was then replaced and recalibrated. I have retained the failed unit after paying to have the replacement installed and calibrated. All warning lamps for the above mentioned systems flashed on my dashboard every time the vehicle was started, prior to the dealer repair. The safety of the driver and those around them was affected because repairs for this safety feature suite may be cost prohibitive to some ($2000) and they just won't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636234January 16, 2025
EXTERIOR LIGHTING
The headlights automatic dim function is dangerous. It will repeatedly flash the brights or high beams at on coming vehicles as they approach and even when they are quite close as you pass head on. This will blind oncoming traffic and most likely cause road rage in some susceptible people. The function is sometimes automatically turned on and difficult to turn off. When in dark areas where high beams should be used the headlights continually go from high to low for no apparent reason. In rural areas or on highways with poor paint it makes it dangerous to see animals or pedestrians as well as the road shoulder. This should merit a recall as a check on reports found on the internet show that this is a systemic problem associated particularly with the Honda Ridgeline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636182January 15, 2025
EXTERIOR LIGHTING
The automatic headlight dimming is extremely unreliable and often dims just when approaching illuminated speed limit signs, or puts high beams ON when approaching another vehicle at night. Bad sensor I think.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635603January 13, 2025
AIR BAGS
While turning left on a snowcovered road, my passenger airbags deployed when I slid into the curb. The only damage was to my rear passenger wheel. The force to the vehicle should not have been hard enough for the airbags to deploy. No warning lights prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11633799January 3, 2025
SERVICE BRAKES
During cold start up (below 40 degrees) the brake pedal is extremely stiff, very difficult to depress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633788January 3, 2025
EXTERIOR LIGHTING, VISIBILITY/WIPER
The highbeams while not failing do not operate in a safe manner. While driving you are unable to really disable them. While driving about 12 miles down hill the Auto High beams repeatedly turned on likely blinding oncoming traffic and traffic passing me while I scrampled to turn them off so that I would not blind other drivers. These auto high beams seem poorly designed and poorly thought out there should be easier ways to disable them other than having to park and hold a lever down for like 40 seconds. Legitimately thought I was going to accidentally be responsible for someones death mine or traffic around me because my high beams were coming on unprompted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633676January 2, 2025
ENGINE
The contact owns a 2022 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the engine was abnormally loud before the vehicle lost motive power. The contact stated that the sound was extremely loud like the rod bearings were banging together. Additionally, several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633502January 1, 2025
EXTERIOR LIGHTING, UNKNOWN OR OTHER
I want to bring to your attention what I consider a safety concern with the 2025 Honda Ridgeline Black Editition that I just purchased and an important feature that does not function properly. My concern is the the Auto High Beam Headlight feature. This is one of the features for which I choice to purchase this particular pickup truck. The issue/problem is as follows. The auto high beam feature is very slow to respond and extremely inconsistent as to when and why the headlights switch from low beam to high beam and vice versa. For example, I have experienced while driving a two lane very dark windy road with no street lights; the auto high beam feature is very slow to respond and once it does, it will switch very back to low beam if it detects reflections from traffic signs, reflectors in the center of the road, and or such things as porch lights. I have witnessed the high beam feature switching to low beam when going up or down a hill in the road and/or while going around a corner with no on-coming cars. This can be very unsafe because when you are depending on high beams to see around a corner and suddenly the bright lights switch to low beams is it extremely detracting and difficult to see around the corner when going the speed limit 55 miles per hour. I have witness the high beam feature turning back on while approaching an on coming car and or being very slow switch to low beam while approaching an oncoming car. I feel that this could be dangerous by blinding an on-coming driver. One of the most important safety features on my new Honda Ridgeline is for all purposes unsafe and nu-usable. I have not yet brought this to the dealer's attention because I suspect that they will tell me nothing can be done to fix these problems. I however, intend to do so. I have read on-line that this is a very common problem/complaint with later model Honda Ridgelines and other owners have noted that there is currently no fix for this safety issue. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633251December 30, 2024
UNKNOWN OR OTHER
Auto magic high beam head lights. These do not work EVER but are of part the sales persons spew on Honda safety features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632575December 27, 2024
UNKNOWN OR OTHER, ENGINE, VEHICLE SPEED CONTROL
The Engine Auto Idle Stop system causes the vehicle to intermittently drift backward (without power) for 1-2 seconds, until restart, when at certain types of intersections (extremely minimal incline or near-level intersections). This has caused numerous unsafe situations during normal driving involving the backward drift. Furthermore, the drift and restart delay cause significant hesitation during intended acceleration attempts at the described intersections. The drift has potential to cause a collision with catastrophic injury to a trailing vehicle, and the restart delay can cause a collision with catastrophic injury at intersections. The dealer and manufacturer have both had the opportunity to inspect the vehicle and report it is operating "as designed." The only message is the illuminated green engine idle stop light that activates when the engine is stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632240December 24, 2024
EXTERIOR LIGHTING
Auto Dimming Headlights are so sensitive that they essential do not work. Auto dimming is a safety feature, but it puts the driver at risk by shutting the high beams off in situations they should be on to increase visability. The dealer says they are 'working as designed' but with further discussion, admits to them being 'useless'. The dealer used their diagnostic tool and says no error was found. The auto dimming headlights have never worked properly since time of purchase. We also have a 2022 Ridgeline that exhibits the same problem. We paid for the feature but it has never worked, even after reporting to the service department at the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631391December 18, 2024
POWER TRAIN
The transmission is shifting out of gear and into nuetral while starting to drive and while driving. There is a fault code stating “stop driving when safe, transmission issue, see manual” I have provided videos and the techs at Honda have confirmed the issue. Honda states there is no current correction. Honda has had 2 attempts to repair. Driving under these conditions is unsafe for traffic and road conditions. Honda states no drive ability issues. I was told by a service advisor that this will lead to transmission failure and to bring it back when that happens. Issue started 12/9/2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631109December 16, 2024
ELECTRICAL SYSTEM
Automatic high beam function puts high beam on with oncoming vehicles, but not when no oncoming traffic. Dealership cannot identify problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630842December 15, 2024
EXTERIOR LIGHTING
Headlights don't dim in the auto function when there is oncoming traffic. Lights cycle from dim to bright when no oncoming traffic is present. This is an ongoing problem that presents every time the vehicle is driven at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630214December 11, 2024
ELECTRICAL SYSTEM
I have been getting recall notices and each time I've called (beginning of the recall and just now dec 11th) My Honda location has told me Honda has not released the the parts yet another notice will be sent to advise when they will be available for repair. This is very frustrating as I have time now for the repair to be done and I'm not always available for this process , so nothing has been on a timely manner as this has been ongoing for months and months now. I've not had any accidents YET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629717December 9, 2024
ENGINE
After driving on an interstate or four lane road for a while (cold weather) when I pull off an exit and start to accelerate the truck has no power and the check engine light is on. The dealer tells me that the engine goes into a safety mode so that it is not doing any damage to the engine. I have to safely pull over and shut truck off and it must reset computer. My problem is you do not know there is no power until you pull out on the road that may have 55 mph traffic coming and there is no power to accelerate. I have had this happen four- five times and had in for repairs three time hoping truck is fixed. Dealer says they have adjusted something. First happen 2/2023 after having truck for a few weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629400December 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2022 Ridgeline's Auto Idle Engine Off/On activated while driving/moving. This week it occurred (Wednesday, Dec. 4, 2024) on I95 in Virginia when going down hill at approximately 70 mph. The engine ceased without warning and the steering and brake pedal began to freeze up when I had eased off the gas to coast briefly down hill (in order to keep in the flow of traffic). I then gave it gas, pumping the pedal, and a couple of seconds later it recovered and started up; the Truck’s starter buzzed loudly as it restarted. I avoided an accident in traffic by not panicking and luckily because the vehicle behind us was not tailgating and that the section of highway was straight and not on a bend - otherwise it could have been catastrophic. The rest of the trip we turned the feature off and the truck had no incidents. Based on the few previous events, which were at slower speeds, it seems that if the truck coasts even briefly the feature can trigger as if the sensor "senses" that the truck is not moving - and the engine turns off (previously it felt like the truck was stalling). I previously mentioned the incidents to the dealer service techs but there is no awareness or acknowledgement of the issue. This week I placed another call to the dealer and left a detailed message - but nobody at the dealer has acknowledged this is an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629269December 6, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2025 Honda Ridgeline. The contact stated that the high beam lights turn on and off while driving 45 MPH or above at night. The contact stated that the headlights were flashing oncoming drivers. The contact had to deactivate the feature. Additionally, while driving on two occasions using the adaptive cruise control, the vehicle was braking hard. The contact was concerned about being rear-ended. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vertical mounting of the radar sensor was slightly off. The dealer leveled the system. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The approximate failure mileage was 99.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628531December 3, 2024
ENGINE
I have a 2021 Honda Ridgeline. It had a 3.5 liter V-6 with a 9 speed transmission. I was driving from Cincinnati to Cleveland on [XXX] Sunday [XXX]. It was about 25 degrees Fahrenheit outside and partly cloudy. After driving about 3 1/2 hours I exited the [XXX] and turned on to [XXX]. The on- ramp is a sharp right turn so you have to slow to around 25 mph or slower. When I gave my Honda gas to speed up to merge onto [XXX], the vehicle started shaking and the check engine light began to blink and the truck was almost unresponsive and went into "Limp" mode only using 2 or 3 cylinders and roughly shaking as I tried to accelerate. I pulled off to the side of the shoulder on the interstate, put my hazard lights on and drove to a nearby Honda dealer (about 3 miles away). It was a Sunday so the service department was not open. My family and I got a ride home and I began researching this issue in on-line forums and other Honda on-line threads. What I saw was a lot of people are having this exact problem with their Honda V6 vehicles. Story after story I read of this same situation that had just happened to me. 1. long drives of 1 hour or longer 2. Highway speeds 60-80 MPH 3. Cold weather usually below 32 degrees F 4. Slowing down off the highway then making a turn 5. Accelerating after turn then the vehicle goes into "limp" mode shaking, check engine light blinking, and vehicle is unresponsive or very weak Some of the owners were in Canada and some in United States but they all had the same situation that I had. In the Honda Ridgeline forums they took it to their dealers and most of the dealers said it was bad gas so when I called my dealer the next morning and that is what they said I was very skeptical and told about what I had read on-line, that this was a common problem and they said there was nothing they or Honda could do about it. The end result was a $1,700 bill.(I have a copy) Please look into this. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628504December 3, 2024
EXTERIOR LIGHTING
The 2020 et seq Honda Ridgeline includes a flawed and wholly unsafe Automatic High Beam function. This has been well documented for years by owners across various mediums. The issue was not previously present (2017-2019) but appears to align with camera and/or software related changes. It remains unaddressed. I'm providing additional context below. I just traded my 2017 Ridgeline RTL-E for a 2025 Black Edition. I never previously understood the complaints about the auto high beam, as my prior truck worked very well. I never had a "false negative" (failing to turn off for an oncoming car), "false positives" were always for reflective signs or similar directly in line of sight, and the response was virtually instantaneous (both on and off). While I knew about the horrible post-2020 adjustment to only activate above 45 mph (the exact opposite use case for me, whereas I disengage on highway and engage on lower speed, unlit back roads), I was not expecting the dramatic decline in performance. It is now wholly unusable and unsafe, even when the speed criterion is met. The response is incredibly slow (5+ seconds when it turns back on at all), it frequently fails to turn off the high beams for approaching vehicles even on flat, straight roads, it constantly turns itself off for every minor light/reflection (and sometimes won't come back on for miles), etc. Beyond being an unusable advertised vehicle feature on higher trims, it presents an unacceptable safety risk for both the Ridgeline driver and other drivers on the road. No idea why they elected to ruin this previously well-functioning feature. It was a big safety aid living in rural areas and one of my favorite features on my old truck. Having owned/driven other Honda vehicles (beyond the previous Ridgeline), this system grossly underperforms compared to that of their other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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