Honda Prologue Complaints

972 consumer complaints on file.

#11680346August 13, 2025
STEERING, WHEELS
Front axels of vehicle make clicking noises when turning left or right that are getting progressively worse as time goes on. The noise is getting louder and it's concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680196August 12, 2025
ELECTRICAL SYSTEM
Both screens went black during drive - no visuals for mph, safety features including blind spot assist, pedestrian signal and back up camera are included not working. When vehicle is off the radio is still playing. Soft reset did not work. This is second time this has happened. I am taking it to dealer for a hard reset - hopefully this works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679745August 11, 2025
SUSPENSION, STEERING, VEHICLE SPEED CONTROL
Hello good morning my car is sounding too bad noise more and more everyday went to showroom 3 times show them and they giving reply that this is honda manufacturing default we are working on it to fix it everytime they are responding the same and everyday me and my family is scared to drive this car on highway please help we are paying so much for this car and we are not having no answer And i attach the photo of how the honda people are replying me on everycall please help us we are soo disappointed of this car paying this much money and we got this car i dont need this car so upset with honda
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679732August 11, 2025
STEERING, SUSPENSION
A clicking noise coming from the front of the vehicle whenever I turn the steering wheel to the left or right. usually happen from a standing start. Honda dealership says its normal. but clicking is not normal. started to click around 3000 miles or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679161August 7, 2025
SUSPENSION, STEERING
At 1200 miles the car began to have clicking noise when doing sharp turns which appeared to be a CV joint/ axle issue. At 3900 miles dealership replaced both axles. Claimed original parts were defective. Left dealership and with in 9 miles of driving, the same problem problem continued with the clicking, only louder. Car also has "sticky" unresponsive steering for brief moment every time when attempting change lanes or exit freeway. This is an issue expereince only when the car is driven at higher speeds. Lane depature system is always disabled so it should not contribute to this problem. Car is now back at the dealership to have the axles replaced again with only 4000 miles on it. This means the car is now on it's third set of axles in under 9 months and with 4000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679135August 7, 2025
POWER TRAIN
The front axel or CV joints are making a metallic grinding and clacking sound when turning, especially when turning up curvy roads with a steep incline. Further, there is a loud clacking sound (from the same area, under the hood) when the vehicle is on the highway at speeds greater than 55 mph. This issue started around 2,000 miles but has increased to become a signficant disruption now at 9,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678453August 5, 2025
SUSPENSION, WHEELS, UNKNOWN OR OTHER
I purchased brand new honda prologue almost spent 60k and from the day i bought the car starting the next week it start making slow sounds from front tire or suspension and slowly slowly it going more and more i went for my 1 service complain about that to the service advisor he finish the service and come back to me and give me the answer that this is manufacture default honda is having we cannot do nothing in this case indeed not having no help i leave from there the sounds getting more and more i am getting too scared to drive this vehicle on highway on 70mph because i feel the tire will break i went again for 2 service recently with more noice and they gave me the same answer that honda have manufacturing default i mean spending 60k with this kind of response is crazy i cannot believe i am soo disappointed and upset to have this car i am soo scared i need help please help me asap
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678121August 3, 2025
STRUCTURE:BODY
The right side bumper has separated from the hinges, and I feel that this might be related to the previous 2024 Honda Prologue recall about the right control arm. I just want to make sure that it is reported as it looks like a manufacturing fault. My car only has 1500 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678041August 3, 2025
EXTERIOR LIGHTING, VISIBILITY/WIPER
The backup camera at night is practically black. I find many people complaining about this online, but no fix. It is dangerous to back that car up at night!!! There must be a fix before someone gets hurt. Either upgrade the camera or upgrade the backup lighting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677808August 1, 2025
ELECTRICAL SYSTEM
Vehicle charge will drop signficatinally when parked for over night. Car was charged to 100 % then dropped to 92% overnight. Car only gets 50-60% of mileage stated from the dash and app. Car has 3997 miles on it, yet as has charge history shows it has been charged enough throughout history to have 8,100 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677088July 29, 2025
STEERING
Vehicle makes clicking noises when making sharp turns at low speed. Replacement of left front axle done at 3,833 miles by dealership service department on 5/22/25. Clicking was reported again on 6/15/25 but was unable to replicate in noisy surroundings. Dealership advisor stated there is no solution to repair the problem and this would keep happening. Noise worsened and vehicle was taken to a different dealer on 7/21/25. The service advisor stated that they were "unable to determine cause at this time. Concern is under investigation." Advisor claimed this "may possibly be a normal characteristic."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676802July 28, 2025
SUSPENSION, STEERING, POWER TRAIN
Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676767July 28, 2025
ELECTRICAL SYSTEM
The front center counsel which contains the USB and 12 volt charging ports comes off the car’s body and exposes the wires. This can lead to people getting electrocuted and hazardous for kids.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676763July 28, 2025
ELECTRICAL SYSTEM
The CCS charging door does not stay closed/locked after closing it from charging session. I opened the charger door to charge the vehicle at a charging station. Once the charge was completed, I closed the charging door. Went home and noticed the door was open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676679July 28, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Forward collision warning system activated Automatic Emergency Braking system and brought car to an immediate stop. This has happened multiple times for no reason. Sometimes it will activate on a street with no other vehicles, today it almost got me rear-ended in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676490July 27, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Frequently engages erroneously due to heavy rain or pavement markings. Last week when it was raining heavily, AEB engaged at least 10 times while I tried to back out of my garage (there was nothing/nobody in my driveway). And this past Friday it engaged 3 times on different colorings for patched pavement cracks in a parking lot while backing out of a parking spot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676421July 26, 2025
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675858July 24, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using the turn signal, the turn signal responded on the opposite side as intended and turned on the windshield wipers. The contact was unable to locate the hazard lights. The contact called OnStar, who contacted Honda for a jumpstart. Another tow company was contacted, who was unable to tow the vehicle due to the vehicle not shifting into neutral. The contact stated that another driver notified her that the headlights were off. The tow truck driver was able to locate the hazard lights and override the powertrain system. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674589July 18, 2025
STEERING, POWER TRAIN
When I bought this car, when I turn it makes clicking noises and clunks when put into drive. Dealer said it was a safety feature, but after investigation its the CV joints on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674484July 18, 2025
STEERING, ELECTRICAL SYSTEM
Hears creaking sound when turning in low speed. Only 1000 miles on the vehicle. The charging door indicator won’t go off. Keep popping up during driving, blocking the meter screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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