Honda Prologue Complaints

972 consumer complaints on file.

#11700293November 19, 2025
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2024 Honda Prologue. The contact stated that there was a clicking noise coming from the front axle while turning the steering wheel to the left or the right. The contact stated that the instrument panel lights were intermittently blinking. The vehicle was taken to the dealer, who diagnosed the failure with the instrument panel as do to an electrical short with the radio. The dealer was unable to determine the cause of the clicking sound coming from the front axle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700124November 18, 2025
WHEELS
The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, there was a clicking sound coming from the front driver’s and passenger’s side wheels. A dealer was contacted. The vehicle was taken to a dealer and the vehicle was inspected, and the contact stated that the vehicle was operating as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700112November 18, 2025
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, the contact heard a clicking sound coming from the driver’s side wheel. A dealer was contacted. The vehicle was taken to a dealer, and the contact was informed that the axles needed to be replaced on the front driver’s and passenger’s side. The vehicle was repaired, and the front axles were replaced; however, the failure persisted. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure. The manufacturer informed the contact that the dealer would be contacted regarding the failure. The failure mileage was 3,573.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700064November 18, 2025
STEERING
The contact owns a 2025 Honda Prologue. The contact stated that while driving at undisclosed speeds and making a left or right turn, there was a cracking sound coming from the front of the vehicle. There were no warning lights illuminated. The vehicle was taken to a dealer; however, a diagnostic test was not performed. However, the dealer where the failure was being investigated. The contact stated that the tires were rotated. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699833November 17, 2025
ELECTRICAL SYSTEM, SUSPENSION
The contact owns a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle made abnormal clanking and grinding sounds. The message "Drive with Caution - Acceleration Decreased" was displayed. Additionally, the heater was inoperable, and the battery failed to charge above 25 percent. The vehicle was taken to the dealer, who replaced the front axles four times and serviced the battery; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699798November 17, 2025
STEERING
The contact owns a 2025 Honda Prologue. The contact stated that while the vehicle was parked and occupied, while depressing the accelerator pedal, the contact stated the steering wheel failed, and the vehicle was difficult to maneuver. Neither an intendent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,842.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698974November 12, 2025
STEERING
The contact owned a 2024 Honda Prologue. The contact while depressing the accelerator pedal and attempting to make a left or right turn, there was a clicking sound coming the front of the vehicle. No warning light was illuminated. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 13,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698641November 10, 2025
HYBRID PROPULSION SYSTEM
The contact owns a 2024 Honda Prologue. The contact stated that while attempting to start the vehicle, the vehicle briefly failed to start as expected, but internal electronics showed signs of power. After which, the message "Battery Low" and "Service High Voltage System" were displayed, even though the battery indicator showed that the battery was charged to 90%. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Hybrid Battery warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the vehicle was functioning as intended during the time it was in the service center for diagnosis, and no faults were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698165November 7, 2025
SUSPENSION
The contact owns a 2024 Honda Prologue. The contact stated while driving at an undisclosed speed and completing a left turn, there was an abnormal clicking sound coming from the front end of the vehicle. The contact stated that the abnormal clicking sound also occurred while completing a right turn. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that the driver’s and passenger’s sides front axles had failed. The vehicle was not repaired due to parts unavailability. The manufacturer was not notified of the failure. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695396October 24, 2025
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2024 Honda Prologue. The contact stated that there was an abnormal clicking sound coming from the front end while making a left or right turn. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the parts were on back order. The vehicle was diagnosed, and it was determined that the axle on one side of the vehicle needed to be replaced. The vehicle was repaired, but the failure recurred. The axle was ordered for the other axle replacement. The vehicle was repaired, but the failure recurred. The contact stated that the sound persisted on both sides of the vehicle. The axles were replaced, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695273October 23, 2025
POWER TRAIN
The contact owns a 2024 Honda Prologue. The contact stated that while making right or left turns, there was a loud clicking sound coming from the wheel wells. The vehicle was taken to the local dealer, who diagnosed that the front driver’s and passenger’s side CV joint axles were faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the parts to repair the vehicle were on back order. The manufacturer was not yet contacted. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695244October 23, 2025
STEERING
The contact owns a 2024 Honda Prologue. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the steering wheel. There was no warning light illuminated. The contact stated that the failure mostly occurred while turning the steering wheel to the left. The contact also stated that the failure occurred after driving for an extended period. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694803October 21, 2025
FORWARD COLLISION AVOIDANCE, POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, there was a clicking sound coming from the front wheels while turning in either direction. The vehicle was taken to the local dealer, who diagnosed that the CV axle was faulty and needed to be replaced. The CV axle was replaced, and the vehicle was repaired; however, approximately 2,500 miles later, the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed that the replacement CV axle had also failed. The manufacturer was notified of the failure. The contact stated that the Forward Collision Avoidance system had malfunctioned and erroneously indicated to stop the vehicle, although no other vehicles or objects were nearby. The vehicle also abruptly stopped in the middle of the road on several occasions with no other vehicles or objects nearby. The cause of the failure was not yet determined. The local dealer was notified, but no assistance was offered. The manufacturer was not informed of the failure. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690537September 30, 2025
BACK OVER PREVENTION
The contact owns a 2025 Honda Prologue. The contact stated that while attempting to reverse at night, the back-over prevention camera display was very dark, and the visual was not clear. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was advised that the VIN was not included in an open recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689383September 24, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2025 Honda Prologue. The contact stated that while he or his wife was driving at undisclosed speeds, the instrument panel displayed a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed, and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 993.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687880September 17, 2025
STEERING
The contact owns a 2025 Honda Prologue. The contact stated there was an abnormal clicking sound coming from the vehicle while turning the steering wheel in either direction. There was no warning light illuminated. The dealer was notified of the failure and scheduled an appointment to repair the vehicle. Upon arrival at the dealer, the contact was approached by an employee, and the employee was notified of the failure and acknowledged that the failure was a common issue. The employee then informed the contact that the issue was related to the front axle; however, the part for the repair was on backorder. The contact decided to leave the dealer without a diagnostic test being performed. The manufacturer was notified of the failure, and the contact was provided with a case number. The vehicle was not repaired. The failure mileage was 26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685211September 5, 2025
SEATS
The contact owns a 2024 Honda Prologue. The contact stated that two key fobs were programmed for his spouse and his seat. While reversing with the key fob programmed for his wife, the seat moved to her preset position, and the contact was concerned about losing control of the vehicle during an unintended seat adjustment. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685205September 5, 2025
BACK OVER PREVENTION
The contact owns a 2025 Honda Prologue. The contact stated that while reversing at night or in the dark, the rear-view camera image was extremely dark, making the image very difficult to see. The contact stated that the failure created a visibility hazard for the driver. The local dealer was notified of the failure. The dealer informed the contact that the backup camera operated as designed. The manufacturer was not contacted or notified of the failure. The failure mileage was 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683627August 28, 2025
POWER TRAIN:AXLE ASSEMBLY, STEERING
The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front passenger’s side axle. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline by the manufacturer to report the failure. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682926August 25, 2025
STEERING
The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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