Honda Prologue Complaints

972 consumer complaints on file.

#11710582January 13, 2026
STEERING, SUSPENSION, WHEELS
CV joints making a clicking noise when turning. Right Honda in Scottsdale AZ diagnosed it Nov 2025. As of Jan 2026, there are still no parts to repair after calling the dealership to get an update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710527January 12, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The infotainment system screens go black sometimes for no reason. Been to the dealer to fix and they said they can’t duplicate the issue. Yet I have pictures and videos to prove it. The drivers assist systems turn themselves off when there is nothing blocking the cameras. Causing the one pedal driving to start applying the brakes and almost causing me to be rear ended multiple times. The AWD system is horrible. The traction control will turn on with cruise set and completely dry roads. But when it’s actively raining it slips and slides and hydroplanes do without activating any system to counteract it. The charger door was broken when I bought the vehicle and had to have it replaced. The charger itself sometimes says it can’t charge for some reason and I have to unplug it and plug it back in. The heater doesn’t get warm unless cranked to the highest setting otherwise it blows colder air. The dealership I took it to literally said they don’t want me to bring it in there anymore and to go to another dealership because and I quote “those guys know nothing about EVs so fuck them go to another dealership” the next closest dealership is 2 hours away and I work full time including weekends. So tell me how I’m supposed to make that work? The charger is now having an issue where it doesn’t charge and I have to remove the charger and plug it back in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710499January 12, 2026
STEERING
Vehicle drive shaft makes clicking noise at the CV joint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710486January 12, 2026
STEERING
I notice every morning when leaving for work, making left turns, there is an unusual knocking sound while turning. Sometimes it happens turning right, but mainly on left turns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710356January 12, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM
Loud clicking and thumping noises from area of wheel drive axles. This predominantly occurs when the front wheels are turned off center. Clicking in axles and loud thumping in the chassis are enhanced with acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710301January 12, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
Unknown electrical issue in the cold. Saw posts online about people getting "High voltage system" errors and after a few days in the cold it happened to me. Dealership couldn't find the issue and simply cleared the error codes telling me to come back in if it happens again. Huge issue, as it limits the range to protect the system from further issues but doesn't give me enough range to even drive home from work if the errors appears during my commute. Occasionally my front sensors don't work but give no indication of any issues, other times it notifies me that they need cleaned, but not always. Not reliable enough to trust in anything but perfect circumstances. I am also getting the CV joint clicking issue occasionally when turning, unsure if related to cold weather or not but it has only happened in 10-20 degree weather. Sounds very bad when it occurs, not very reassuring when driving a car with less than 6000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710224January 11, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving and both screens went completely black. Vehicle was charged to over 80%. I could not see speed or any other vehicle information on either screen. After about 5 seconds the screen above the steering wheel started to load back up and then the other screen followed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710037January 9, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
CV joint clicking when turning about 1 month after purchasing the vehicle last year (vehicle purchased 1/4/25). Dealer is aware but said that there is no fix. Still clicking turning both left and right. False emergency breaking system--alerts when there is nothing in front of the car. Has suddenly stopped while driving twice, which is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710033January 9, 2026
FUEL/PROPULSION SYSTEM
High voltage system warning light came on dashboard, reduced acceleration occurred while driving today, 1/9/26. This is my second Vehicle Complaint form regarding High Voltage System failure. High Voltage Battery was replaced after first incident which occurred on 11/25/25, and car spent 37 days at dealership for diagnosis and high voltage battery replacement. Car is now back at dealership for diagnosis and possible 2nd high voltage battery replacement today, 1/9/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709932January 9, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
On at least 3 occasions my car has braked automatically for no reason. Nobody was in front of me or behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709923January 9, 2026
POWER TRAIN
Within 1K miles, both CV joints began to "click" when doing low speed turns -- or accelerating while turning. This is a VERY widely documented issue with the Honda Prologue. Just took the car in to my local (Honda Marin) dealership (car now has 5K miles). They verified the issue but stated Honda of America had no fix at this time -- and that it wasn't a safety concern. I'm not sure how this can be true -- when a CV joint fails, you no longer have power to the wheels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709791January 8, 2026
STEERING, WHEELS, UNKNOWN OR OTHER
The vehicle began popping when turning left near the axel. Once brought up to Honda we were made aware that they know about the issue but my vehicle didn’t fall as necessary to fix…..yet and they are hoping for a recall in order to address my issue. Till then I’m supposed to drive around with a potentially broken axel with my children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709753January 8, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Leased this car 1 year ago and it is currently in the repair shop for the 2nd time in a year for the same battery problem: battery won't charge and an error notice on the dashboard that says " Service high voltage system. Reduce acceleration. Drive with care". The first time the shop said that it was a software issue and fixed it. Now the shop is saying that the car needs a new battery. The error notice came up while I was on a road trip and I felt unsafe knowing that the battery could fail or combust while driving. Also, I did not feel safe having the reduced acceleration in effect while I was on the freeway where acceleration can be essential to match traffic and evade accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709705January 8, 2026
STEERING, SUSPENSION
Around 3000 miles both front axles developed a clicking sound when turning. The sounds has gotten progressively worse over the next 2000 miles. Honda dealer service center confirmed bad axles but states Honda America no longer allows them to replace the axles since the replacements are failing quickly. Second dealer also declined to fix defective axles stating Honda America is "working on a new part". No one knows what the part is or when it will potentially be available. Honda dealer now appraises the Prologue at *less than half* of the MSRP. (Vehicle has 5000 miles.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709434January 7, 2026
SUSPENSION
CV joints making clicking noise when turning both sides.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709425January 7, 2026
POWER TRAIN
Excessive clicking and popping while turning wheels left or right. Ive been to the dealer to replace this going on two times now. Its clear its the axles (CV JOINTS). All of the forums say the same thing. Chevy co-produced this car and Honda was well aware of the problems the BLAZER EV has.My salesman said they are not aware of the problem but the service appointment scheduler said "if its a Prologue, plan on leaving it a while" Waiting for this to be a full blown recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709415January 7, 2026
SUSPENSION
Clicking noise when turning left signs of a failed CV joint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709305January 7, 2026
STEERING, SUSPENSION
Suspension or steering system makes an awful clicking noise when turning left or right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709257January 6, 2026
WHEELS, POWER TRAIN
CV Axles making clocking noise when turning left and right. Also, when driving above 60 MPH wheel vibrate and anf whole right side shaking. While dealership claiming it is not a safety concern, I am confident this vehicle should not drive on high way with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708956January 5, 2026
STEERING, SUSPENSION
The vehicle's steering and suspension are making a clicking noise at the CV joint. There are no clear dashboard signs or error indicating that there is an issue with the vehicle. It started a couple months ago and I see that it is a common issue in Honda prologue coming from Chevy component reuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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