Honda Odyssey Complaints

12,890 consumer complaints on file.

#11032107October 6, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO PARK, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE SPONTANEOUSLY ACCELERATED OVER THE PARKING SPOT, SIDESWIPED A BUILDING, AND DROVE OVER SOME SHRUBS. THE CONTACT HAD TO SWITCH THE VEHICLE INTO NEUTRAL AND THEN SHUT OFF THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER (HARBOR HONDA IN MERRILVILLE, INDIANA) AND A FIELD INVESTIGATOR FROM HEADQUARTERS CAME TO DIAGNOSE THE VEHICLE. NO DEFECTS WERE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. .UPDATED 11/09/17 *BF CONSUMER STATED SUBJECT VEHICLE HAS HAD PROBLEMS WITH SUDDEN ACCELERATION PROBLEMS ON THREE OCCASIONS DURING THE FIRST 25,000 APPROXIMATE MILES. UPDATED 7/26/18*JB *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11032131October 6, 2017
VEHICLE SPEED CONTROL
IF ACC (ADAPTIVE CRUISE CONTROL) IS ENGAGED (AS WELL LKAS -- I HAVE NOT TESTED WITH ACC ALONE) AND THE CAR GOES DOWN A HILL (EVEN WITH MODERATE SLOPE), THE BRAKES DON'T APPLIED PROPERLY, AND THE CAR SPEED KEEPS ON INCREASING VIOLATING THE CRUISE CONTROL SETTING. AT SOME POINT DURING THE VIOLATION, THE CAR EVEN ACCELERATES WITH THE ENGINE ENGAGING IN HIGH RPM; I.E., 100% OPPOSITE TO SUPPOSED BRAKING. FOR INSTANCE, LET'S SAY CRUISE CONTROL IS AT 45MPH. THE CAR KEEPS ON INCREASING DOWNHILL TILL SAY 51MPH, AND THEN SUDDENLY THE ENGINE GOES TO HIGH RPM FURTHER ACCELERATING THE CAR DRAMATICALLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031913October 5, 2017
STRUCTURE:BODY
2008 HONDA ODYSSEY EX-L WITHOUT POWER LIFT GATE. THE REAR HATCH STRUTS PART # 74820SHJA01 FAILED IN A DANGEROUS WAY. THEY WERE WORKING PERFECT THE TIME BEFORE WITH NOW SIGNS OF ANY LEAKING OR WEAKNESS AND THE VERY NEXT TIME THEY FAILED CAUSING THE REAR DOOR TO SLAM DOWN IN AN UNCONTROLLED MANNER. I CHECKED THE VIN FOR THE RECALL NHTSA CAMPAIGN ID NUMBER 12V062000 NHTSA ACTION NUMBER PE11034 DATE FEB 16, 2012 STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS BUT STATE MY VIN IS NOT PART OF THE RECALL, BUT I FIND IT STRANGE THAT THE FAILURE ACTED IN THE SAME MANNER AS THE RECALL. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030800October 2, 2017
UNKNOWN OR OTHER
IF I TURN OFF MY CAR, WHILE LEAVING THE SHIFT POSITION OUT OF PARK ( SUCH AS IN R, REVERSE) I CAN THEN REMOVE THE KEY FROM THE IGNITION. THIS IS A SAFETY ISSUES AS THE CAR WILL ROLL IF THE PARKING BRAKE HAS ALSO NOT BEEN APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030632September 30, 2017
ENGINE
FIRE STARTED IN ENGINE COMPARTMENT AND ENGULFED FRONT END OF VEHICLE WITHIN 10 MINS. VEHICLE HAD JUST BEEN PARKED IN DRIVEWAY OF HOME AFTER BEING DRIVEN FOR APPROXIMATELY 1 HOUR. MY WIFE NOTICED THE SMELL OF SMOKE UPON EXITING VEHICLE AND WHEN I OPENED THE HOOD THERE WERE FLAMES VISIBLE AT THE BACK OF THE ENGINE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11030658September 30, 2017
SEATS
THE DRIVER SEAT BROKEN FOR NO REAZON, THE ALUMINIUN[ PART ,THE SEAT SUDDEN ROCKS BACK AND FORTH AND IS NOT STABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030341September 28, 2017
STRUCTURE:BODY
THE WINDSHIELDCLIP AND MOLDING SPONTANEOUSLY BECAME DISLODGED WHILE DRIVING ON THE HIGHWAY WHILE DRIVING AT 65MOH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031028September 28, 2017
ELECTRICAL SYSTEM
2003 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO ISSUE WITH SRS ELECTRONIC CONTROL UNIT. *LD THE CONSUMER STATED NEITHER THE DEALER NOR THE MANUFACTURER WOULD ACCEPT RESPONSIBILITY FOR THE FAILURE. UPDATED 09/28/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030160September 27, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2015 HONDA ODYSSEY. WHILE DRIVING 40 MPH, A DEER APPEARED IN THE ROADWAY. TO AVOID HITTING THE DEER, THE CONTACT SWERVED TO THE RIGHT, DROVE OFF THE ROADWAY, AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11029929September 26, 2017
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
NEW 2018 HONDA ODYSSEY ELITE (10-SPEED TRANSMISSION) DRIVING ON HIGHWAY AND MANY ERROR MESSAGES APPEARED ABOUT STEERING SYSTEM, BRAKE SYSTEM, LANE DEPARTURE SYSTEM AND OTHER FAILURES. CAR STARTED HAVING PROBLEMS DOWNSHIFTING. HIGH RPMS FOR SPEEDS WHERE IT SHOULD BE LOWER. SENT TO DEALER FOR 1 WEEK. DEALER REPLACED POWERTRAIN COMMAND MODULE AND O2 SENSOR. MESSAGES DISAPPEARED. 1 WEEK AFTER THAT, TRANSMISSION STARTED HAVING PROBLEMS DOWNSHIFTING AGAIN WHILE DRIVING ON HIGHWAY. PARKED VAN AND CENTER CONSOLE SCREEN WENT BLACK THEN HAD BROKEN LINES OF PIXELS IN ONE OR TWO PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025463September 25, 2017
STRUCTURE:BODY
PAINT HAS BEEN OXIDIZING & PEELING ON THE TOP OF THE VAN & ON THE HOOD. IT HAS DONE SO AT AN ALARMING PACE & THE VAN LOOKS OLDER THAN IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024756September 21, 2017
STRUCTURE:BODY
WHILE STATIONARY, LIGHT APPEARS ON DASHBOARD INDICATING PROBLEM WITH PASSENGER SIDE SLIDING DOOR. DOOR WILL NOT OPEN OR CLOSE USING ANY METHOD. MESSAGE STAYS ON DASHBOARD PREVENTING ME FROM SEEING OTHER IMPORTANT MESSAGES UNTIL A RESET IS DONE, I RESET BY REMOVING A FUSE, TURNING THE KEY TWICE WITHOUT TURNING THE CAR ON AND PUTTING THE FUSE BACK IN. THAT'S A TEMPORARY FIX BECAUSE THE PROBLEM RETURNS AFTER OPENING AND CLOSING THE DOOR A COUPLE OF TIMES. MANY HONDA OWNERS HAVE REPORTED THIS PROBLEM TO HONDA AND INDICATED ONLINE THE SAME PROBLEM WHICH INVOLVED COSTLY REPAIRS THAT SOMETIMES DOESN'T CORRECT THE PROBLEM. THIS IS AND HAS HAPPENED TO ENOUGH OWNERS OF HONDA MINIVANS THAT A RECALL IS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024281September 19, 2017
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY EQUIPPED WITH FOUR TOYO 135349 SNOW TIRES, SIZE: 225/60R-16 (NA). THE CONTACT STATED THAT THE FOUR SNOW TIRES WERE PLACED IN STORAGE FOR SIX MONTHS IN THE SUMMER TIME. WHEN THE CONTACT WENT TO THE STORAGE UNIT TO RETRIEVE THE TIRES, SHE NOTICED THAT THE TREAD WAS SEPARATED ON ONE SIDE OF THE TIRES. THE TIRES WERE ORIGINAL EQUIPMENT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE APPROXIMATE TIRE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023909September 18, 2017
VISIBILITY/WIPER
I WAS WASHING THE WINDSHIELD ON THE PASSENGER SIDE. I LIFTED UP THE W/S WIPER ELEMENT SUPERSTRUCTURE AND THE WIPER ARM DISLODGED AND SMACKED AND CRACKED THE WINDSHIELD UPON IMPACT. THE WIPERS (BOTH SIDES) OPERATED NORMALLY AND WE HAD JUST RETURNED FROM A VERY RAINY VACATION. THERE WERE NO SIGNS OF ANY ABNORMAL OPERATIONS NOR INSTALLATIONS. I BELIEVE WIPER SUPERSTRUCTURES ARE SUPPOSED TO STAY INSTALLED ONTO THE WIPER ARMS UNTIL CERTAIN PROCEDURES ARE COMPLETED TO DISASSEMBLE, ONE OF WHICH SHOULD NOT BE LIFTING UP FROM THE WINDSHIELD TO AID CLEANING. THE VEHICLE WAS IN OUR DRIVEWAY GETTING WASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023941September 18, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED, THE SLIDING DOOR CABLE FRACTURED AND THE DOOR DETACHED FROM THE VEHICLE. THE CONTACT CALLED AN UNKNOWN DEALER, BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024017September 18, 2017
ELECTRICAL SYSTEM
ALL WINDOWS EXCEPT THE DRIVER'S STOPPED FUNCTIONING. THIS PROBLEM HAPPENS WITH ENGINE ON OR OFF. THIS PROBLEM HAPPENS WHEN STATIONARY OR MOVING. TRIED THE CHILD SAFETY BUTTON, BUT STILL A PROBLEM. YOU CAN HEAR THEM CLICK, BUT THE MOTORS WILL NOT ENGAGE. IT APPEARS THERE IS A FAULTY MASTER SWITCH. OTHERS HAVE THE SAME ISSUE HERE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C3836_DS530625
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023674September 15, 2017
SEAT BELTS
FIVE SEAT-BELTS ARE FRAYING DESPITE NORMAL USE (USED IN SUBURBS). FOR ONE OF THE AFFECTED SEAT-BELTS, FRAYED SECTION RUBBED/SCRAPED AGAINST D-RING AND DEVELOPED A SLIT. HONDA DEALER STORE REMARKED USAGE OF CHILD SEAT COULD HAVE CAUSED THIS, THEREFORE IT WILL NOT BE REPAIRED UNDER WARRANTY. WE USE A CAR SEAT MEETING FEDERAL CHILD RESTRAINT SAFETY STANDARD (AND IN THIS CASE, THE CAR SEAT WAS NOT EVEN RUBBING AGAINST THE SLIT SECTION). HONDA NORTH AMERICA STATES ANY DEFECT ON THE SEAT-MATERIAL IS NOT CONSIDERED PART OF SEAT-BELT FUNCTION, HENCE PRODUCT WARRANTY DOES NOT APPLY. THE WARRANTY:"HONDA WILL, AT ITS OPTION, REPAIR OR REPLACE ANY HONDA SEAT BELT COMPONENT THAT FAILS TO FUNCTION PROPERLY DURING NORMAL USE". TERM IS UP TO 15 YEARS OR 150,000 MILES. PLEASE NOTE THAT THIS IS 5 YEAR OLD CAR WITH NORMAL USE, MOSTLY DRIVEN IN A SMALL CITY WITH CHILDREN IN BACK SEAT(S). THIS SEAT-BELT ISSUE IS CONCERNING DUE TO THE FACT THAT THIS IS HAPPENING TO A RELATIVELY RECENTLY MANUFACTURED CAR, BUT ALSO, HONDA ODYSSEY IS PERCEIVED AS A SAFE FAMILY CAR. PARENTS SHOULD FEEL ENCOURAGED TO USE STANDARD CAR SEAT WITHOUT WORRYING ABOUT SEAT BELT FRAYING/DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022879September 12, 2017
SERVICE BRAKES, STEERING
STEERING VIBRATES WHEN BRAKING AT HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022451September 9, 2017
UNKNOWN OR OTHER
THE SLIDING DOORS ON BOTH SIDE OF MY ODESSEY VAN COULD NOT BE OPENED. THEY ALWAYS STUCK AND HARD TO OPEN. MY ODESSEY VAN'S LEFT SLIDING DOOR COULD NOT OPEN FOR YEARS. AND MY RIGHT SLIDING DOOR ALSO COULD NOT BE OPENED. ON 8/29/17, MY SON TRIED TO OPEN THE RIGHT SLIDING DOOR THROUGH THE OUTSIDE AND IT FELL OFF/FELL DOWN AND INJURED MY SON ON HIS FEET THAT ENDED UP IN THE EMERGENCY HOSPITAL. I AM FILING THIS COMPLAINT TO ASK YOUR AGENCY TO FURTHER INVESTIGATE ON THIS MATTER AND FURTHER PROTECT OTHER CONSUMER FROM INJURY. I TRULY BELIEVE THIS IS A MANUFACTURE DEFECT AND IT NEEDS TO BE RECALLED AND FIXED. THE INCIDENT HAPPENED WHILE IT WAS PARKED ON THE PARKING LOT. IF THE CAR IS ON THE ROAD OR ON MOTION THEN IT WOULD BE MORE DANGEROUS AND CAUSE CAR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11022072September 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. HERITAGE HONDA WESTMINSTER (580 BALTIMORE BLVD, WESTMINSTER, MD) WAS CONTACTED AND DIAGNOSED THAT THE ENGINE ASSEMBLY WAS DEFECTIVE AND THE SHORT BLOCK AND PISTONS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO HERITAGE HONDA WESTMINSTER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,332.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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