Honda Odyssey Complaints

12,890 consumer complaints on file.

#11039721October 25, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
THE WHOLE VAN STARTED VIBRATING AD SHAKING LIKE THE VAN WAS GOING TO COME APART.I CHECKED ON THE NHTSA REPORTS AND A LOT OF THIS IS HAPPENING. SOME DEALERS ARE SAYING DIFFERENT THINGS AND HONDA IS NOT DOING ANYTHING ABOUT IT.IT SEEMS LIKE THE DISKS ARE TO SMALL FOR THE WEIGHT. 1 PERSON HAD RACING DISK AND BRAKES PUT ON AND NO PROBLEM.OTHER PEOPLE HAD THE BRAKES REDONE BY HONDA AND ABOUT A FEW THOUSAND MILES THE SAME THING HAPPENED. CHECK TO SEE WHAT PEOPLE ARE SAYING ON YOUR WEB SIGHT. ( NOT SAFE FOR US ) . I KNEW A WHILE BACK HONDA ALWAYS HAD PROBLEMS WITH THE ROTORS.BUT, I THOUGHT THEY FIXED THAT BY NOW. PLEASE DO SOMETHING. I JUST TURNED 40,000 MILES. AFTER 6 YEARS. ALL OTHER SERVICE HAS BEEN GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039156October 24, 2017
UNKNOWN OR OTHER
THE TWO AUTOMATIC ELECTRONIC SIDE DOORS WERE GRINDING AND HAVING A HARD TIME CLOSING. WHEN CLOSING OR OPENING, THE DOORS WOULD BOUNCE/SKIP AND RETURN TO THE STARTING POSITION. TODAY THE DRIVER SIDE DOOR JUST FELL OFF THE TRACK AND WAS HANGING BY A THIN CABLE. THIS ALSO CAUSED SOME BODY DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035137October 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
CAR CONSUMES OIL-ENGINE MISSES AND STALLS-LIGHTS COME ON SIGNALING TRACTION. BACK SEAT SLIDES BACK AND FORTH CONSTANTLY- SOLUTION ON NHTSA WEBSIT IS RECALL NUMBER 13V382000 RECALL DATE 08/27/2013 COMPONENT ENGINE SUMMARY HONDA IS RECALLING CERTAIN MODEL YEAR 2013 PILOT 2WD AND 4WD VEHICLES AND CERTAIN MODEL YEAR 2013 ODYSSEY VEHICLES. DURING MANUFACTURING OF THE ENGINE PISTON, IT IS POSSIBLE THAT THE HEAT TREATMENT PROCESS WAS NOT PROPERLY APPLIED, RESULTING IN THE PISTON HAVING AN INSUFFICIENT HARDNESS LEVEL, MAKING IT MORE SUSCEPTIBLE TO PREMATURE WEAR. CONSEQUENCE A WORN PISTON MAY SUDDENLY FAIL, CAUSING THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE ENGINE SHORT BLOCK FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 16, 2013. OWNERS MAY CONTACT HONDA AT 1-800-999-1009. HONDA'S RECALL NUMBERS ARE JB4 (HONDA ODYSSEY) AND JB5 (HONDA PILOT). VICTORY HONDA REFUSES TO REPLACE SHORT BLOCK--THEY CLAIM MY VIN NUMBER DOES NOT MATCH COMPLAINT--CALLED HONDA AMERCAN AND THEY HUNG THE PHONE UP ON ME. CAR WAS BEING DRIVEN ON HWY 51 NEAR COVINGTON (SPEED LIMIT 55) I AM ALSO BEING TOLD BY VICTORY HONDA OF JACKSON TN THAT MY ODYSSEY FALLS UNDER SERVICE BULLETIN 13081 (PISTON RING REPLACEMENT) AND NOT UNDER BULLETIN SERVICE 13075 (SHORT LOCK REPLACEMENT). I AM TRYING TO VERIFY THIS AND CAN FIND NO SUPPORTING DATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035181October 20, 2017
UNKNOWN OR OTHER
I JUST BOUGHT A BRAND NEW HONDA ODYSSEY 2018 EX-L ON OCTOBER 16, 2017. TURNED OFF THE ENGINE COMPLETELY AND WILL HEAR SEVERAL LOUD POP SOUNDS FROM THE BACK OF THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034715October 19, 2017
POWER TRAIN
SUDDEN ACCELERATION: MY WIFE WAS TURNING THE CAR AROUND IN OUR DRIVEWAY. THE CAR STARTED ACCELERATING WHILE IN REVERSE. MY WIFE PRESSED THE BRAKES, BUT THE CAR WOULD NOT RESPOND. IT STARTED SLIPPING IN PLACE UNTIL IT HIT THE FENCE. MY WIFE CONTINUED TO PRESS THE BRAKE UNTIL THE ENGINE RPM RETURNED TO NORMAL. MY WIFE INDICATED THAT SHE HAD EXPERIENCE A SIMILAR ISSUE LAST WINTER WHILE DRIVING ON A SNOW COVERED ROAD, BUT THE ACCELERATION STOPPED QUICKLY. AT THAT TIME, SHE THOUGHT THE CAR JUST SLIPPED DUE TO THE WEATHER CONDITIONS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11034326October 18, 2017
STEERING
THE 2009 HONDA ODYSSEY HAS A KNOWN POWER STEERING FAILURE. AMERICAN HONDA KNOWS THAT IT IS A DESIGN FLAW AND HAS ONLY OFFERED AN EXTENDED WARRANTY OF 7 YRS/100,000 MILES VIA A TSB, NOT A RECALL. UNFORTUNATELY MY CAR DID NOT EXPERIENCE THIS PROBLEM TILL A YEAR LATER AFTER THE WARRANTY EXPIRED. I HAD DIFFICULTY REVERSING MY CAR AND IT WAS HARDER TO MAKE TURNS FROM A STOP POSITION OR WHEN I WAS SLOWING DOWN. IF MY STEERING HAD COMPLETELY BROKEN DOWN, IT WOULD HAVE BEEN DANGEROUS WITH MY KIDS IN THE VEHICLE.LUCKILY I DON'T DRIVE ON FREEWAYS A LOT, OTHERWISE HAVING TO PUT MORE EFFORT STEERING MY CAR OR HAVING IT FAIL WOULD BE BAD. WHEN I CONTACTED AMERICAN HONDA, THEY REFUSED TO ACCEPT RESPONSIBILITY EVEN THOUGH THEY KNEW IT WAS A SAFETY ISSUE. WITH THE PUMP FAILING, IT CREATES A UNSAFE ENVIRONMENT FOR NOT ONLY ME, MY KIDS, AND OTHER DRIVERS WHEN I'M STRUGGLING TO STEER MY CAR. THE COST OF THE REPAIR WAS $850 WITHOUT THE GUARANTEE THAT IT WOULDN'T FAIL AGAIN SINCE IT'S A DESIGN ISSUE. THERE ARE NUMEROUS REPORTS OF THIS HAPPENING TO OTHER ODYSSEY OWNERS. I BELIEVE THAT THIS SHOULD BE A RECALL THAT HONDA FIXES BECAUSE IT EFFECTS NOT ONLY MY MODEL, BUT MODELS 2007 AND ON. HAVING TROUBLE STEERING A CAR IS EXTREMELY DANGEROUS AND SHOULD BE CONSIDERED A RECALL INSTEAD OF A TSB. SOME CARS WILL EXHIBIT THIS DANGEROUS FAILURE AFTER THE WARRANTY EXPIRES AND WE SHOULDN'T BE PENALIZED FOR IT IF IT DOESN'T FAIL RIGHT AWAY. IT'S NOT RIGHT THAT I WAS SOLD A CAR THAT IS UNSAFE, ESP. SINCE IT'S A FAMILY CAR AND I TRANSPORT MY KIDS EVERYDAY IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033999October 17, 2017
STRUCTURE:BODY
THE PAINT ON THE HOOD AND ROOF OF THIS VEHICLE IS PEELING OFF IN DROVES. LARGE AREAS OF VEHICLE ARE DOWN TO BARE METAL ON BOTH ROOF AND HOOD OF VEHICLE. HONDA SHOULD REPAINT THESE VEHICLES AT NO CHARGE TO CUSTOMER. PLENTY OF COMPLAINTS ONLINE REGARDING SAME ISSUE WITH OTHER CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034008October 17, 2017
AIR BAGS
I WAS IN A FRONT END COLLISION. MODERATE ACCIDENT, GOING APPROX 35 MPH HITTING ANOTHER CAR WITH ENOUGH FORCE TO SPIN THE CAR THAT I HIT. MY FRONT AIRBAGS DID NOT DEPLOY. THE CAR WAS NOT ABLE TO BE DRIVEN OFF THE SCENE. I WAS DRIVING STRAIGHT AND HIT THE OTHER CAR WITH THE FRONT OF MY CAR IN HER PASSENGER DOOR. I WAS ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11034130October 17, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2000 HONDA ODYSSEY. WHILE DRIVING 60 MPH, THE BRAKE, ABS, MAINTENANCE, CHECK ENGINE, AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE OIL LEAK, SLIPPING TRANSMISSION, AND ALTERNATOR FAILURE. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE OIL FAILURE CAUSED THE DRIVE BELTS TO SLIP, WHICH CAUSED A FAILURE IN THE ALTERNATOR RECHARGING THE BATTERY AS INTENDED. THE CONTACT STATED THAT THE BATTERY NEEDED TO BE REPLACED DUE TO THE OIL LEAK. THE CONTACT ATTEMPTED TO CONTACT (STOCKTON HONDA, 2002 E HAMMER LN, STOCKTON, CA 95210, (844) 237-1845), BUT WAS UNSUCCESSFUL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 279,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033942October 16, 2017
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE DRIVING 60 MPH WITH THE SUN ROOF TILTED OPEN, THE GLASS SHATTERED INTO PIECES WITHOUT WARNING. A COUPLE OF PIECES FELL INTO THE VEHICLE. THE CONTACT WAS UNINJURED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE CONTACT CALLED SPREEN HONDA (25050 REDLANDS BLVD, LOMA LINDA, CA 92354 (909) 799-7070) AND WAS INFORMED THAT A ROCK PROBABLY STRUCK THE GLASS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033919October 16, 2017
AIR BAGS
ON OCTOBER 15, 2017 AT 10:20PM MY GRANDSON WAS HEADING TO MY HOME AND WHILE LEAVING THE EXPRESSWAY, BOTH OF THE FRONT SAFETY BAG COVERS BLEW OUT HITTING HIM AND THE FRONT PASSENGER. HOWEVER, THE BAGS NEVER DEPLOYED. THIS HAPPENED WITHOUT A COLLISION BUT WHEN THE COVER HIT HIS EYEGLASSES, ONLY A SIZZLING SOUND WAS HEARD AND POWDER POWDER CAME OUT CAUSING THE LOOSE OF CONTROL OF THE VEHICLE HITTING IN A FRONTAL MANNER ANOTHER VEHICLE THAT PASSED BY. MY VEHICLE SUFFERED IMPORTANT DAMAGES BUT MY GRANDSON DID NOT SUFFER INJURIES EXCEPT FOR THE BROKEN EYEGLASSES. HIS FRIEND SUFFER BRUISES IN HIS ARM CAUSED BY THE COVER. I WENT TO THE HONDA DISTRIBUTOR HERE IN PUERTO RICO AND EXPLAINED THE CIRCUMSTANCES ON HOW THE ACCIDENT HAPPENED BUT INDICATED THAT THERE WAS NO RECALL ON RECORD FOR VEHICLES WITH TANAKA MECHANISM. I TOLD THEM TO INSPECT THE VEHICLE SO AS TO DETERMINE FAILURE OF THE SAFETY ISSUE BUT THEY DECLINED AND REFERRED ME TO AMERICAN HONDA FOR THEIR ADVISE. I AM SURE THERE IS SOMETHING WRONG WITH THE AIRBAGS THAT MUST BE INVESTIGATED BY A CERTIFIED TECHNICIAN IN THE AREA OF BAGS SAFETY PERFORMANCE. THIS NEEDS TO BE ACCOUNTED FOR SINCE IT COULD HAVE COST THE LIFE OF MY GRANDSON AND HIS FRIEND. I WILL CALL AMERICAN HONDA AND MAKE THEM AWARE OF THE ISSUE. PLEASE, ADVISE AND WHERE POSSIBLE INDICATE FURTHER STEPS. AT THIS MOMENT THE DISTRIBUTOR REPRESENTATIVE WAS RELUCTANT TO CARE FOR THIS INCIDENT AND GOT RID OF ME IN LESS THAN 5 MINUTES OFFERING THE TELEPHONE OF THE MANUFACTURER. THANKS FOR YOUR ATTENTION TO THIS CRITICAL MATTER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11033408October 15, 2017
UNKNOWN OR OTHER
CANNOT PUT KEY IN IGNITION FULLY AND/OR CANNOT TURN KEY IN IGNITION TO START CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033449October 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL I PURCHASED A NEW HONDA ODYSSEY 2016, ON JANUARY 18 OF 2017. IN SAN JOSE, CA. WHEN I FIRST RECEIVED MY NEW HONDA, I NOTICED THAT THE FLOOR CARPETING WAS NOT FINISHED AT THE EDGES AND STARTED UNRAVELING SOON AFTER. THEN AFTER SEVERAL WEEKS (FIRST WEEK OF FEBRUARY 2017) THE BACKUP CAMERA SCREEN BEGAN TO DEGRADE. THE SCREEN HAS WHAT LOOKS LIKE BURNED SPOTS THAT RADIATE INTO DISCOLORATION OF MIXED COLORS OF BLUE, RED, GREEN, ORANGE, PURPLE AND COVERS HALF OF THE SCREEN. IN MANY INSTANCES THE SCREEN IS UN-VIEWABLE, OTHER TIMES, THE DEFECT IS JUST A FEW SPOTS THAT WILL EXPAND TO HALF OF THE SCREEN. NONETHELESS, IT IS A DEFECT IN THE DISPLAY. SINCE MY HONDA HAS A BACKUP CAMERA FOR SAFETY, THIS IS A SAFETY ISSUE. I HAVE LET HONDA LEADERSHIP KNOW MULTIPLE TIMES OF THE PROBLEM THROUGH MULTIPLE CHANNELS OF SUPPORT. IF THE HONDA SCREEN GOES OUT WHILE I'M BACKING UP AND SOMEONE IS INJURED, HONDA WILL BE COMPLICIT AS THEY WERE NOTIFIED OF THE SAFETY DEFECT. BY THE SECOND WEEK OF MAY, THE MIDDLE DOOR HANDLE PAINT BEGAN FLAKING OFF WITHOUT ANY PHYSICAL DAMAGE, AND CONTINUES TO FLAKE AWAY MORE. I HAVE SPOKEN WITH TWO HONDA CASE MANAGERS. IT SEEMS THAT THEY BELIEVE THEIR JOB IS TO CONVINCE ME THAT HONDA PRODUCES SUB QUALITY CARS, WHICH I AM RELUCTANT TO BELIEVE DUE TO MY PREVIOUS EXPERIENCE WITH MY ACCORD, AND THAT THE DEFECTS REPRESENT NORMAL HONDA QUALITY. WHAT I HAVE BEEN TOLD BY CASE MANAGERS IS THE FOLLOWING: THE CARPET NOT BEING FINISHED AND UNRAVELING IS A STANDARD FEATURE OF THE ODYSSEY. THE BACKUP CAMERA SCREEN DEFECT IS NORMAL FOR THE ODYSSEY. I HAVE RECEIVED MULTIPLE EXCUSES AS TO WHY THE CAMERA IS DEFECTIVE AND HOW IT IS NORMAL FOR THE ODYSSEY TO HAVE THIS DEFECT OF NOT BEING ABLE TO SEE THE FULL SCREEN. NONE OF THE EXCUSES THAT HAVE BEEN GIVEN ARE THE SAME. EVERYONE TELLS ME A DIFFERENT EXCUSE OF WHY I CAN'T SEE THE SCREEN, AND WHY IT'S NORMAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11033312October 13, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
VSC LIGHT ON BRAKES LOCKED UP ALL 4 WHEELS CANNOT MOVE FORWARD OR REVERSE, REAR BRAKE LIGHTS INOPERABLE, VEHICLE PARKED IN DRIVEWAY. WHEN STARTED VSA LIGHT CAME ON IN DASH. BRAKES LOCKED UP COULD NOT MOVE REQUIRING A TOW TO HONDA DEALER IN MURFREESBORO TN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032847October 11, 2017
STRUCTURE:BODY
SLIDING DOORS ON THE VAN HESITATE TO OPEN AND CLOSE PROPERLY AND THEN EVENTUALLY FALL OFF THE HINGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032862October 11, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 HONDA ODYSSEY. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR FAILED TO OPEN AND CLOSE, AND FELL OFF THE TRACK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 184,577.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032919October 11, 2017
STEERING
TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. WHILE MAKING LEFT AND RIGHT TURNS, THE CONTACT HEARD A LOUD CLICKING NOISE IN THE STEERING WHEEL AND THE POWER TRAIN FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032947October 11, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD BOOMING NOISE SUDDENLY OCCURRED. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE GLASS SUN ROOF HAD EXPLODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (MIKE WHATLEY HONDA IN BROOKHAVEN, MISSISSIPPI) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032675October 10, 2017
ENGINE
BURNS 2+ QUARTS OF OIL BETWEEN OIL CHANGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032733October 10, 2017
VISIBILITY/WIPER
SUNROOF OF OUR ODYSSEY EXPLODED WHILE DRIVING ON HIGHWAY. I TOOK THE CAR TO THE DEALERSHIP AND WE SAW THAT GLASS WAS BOWED OUT. SERVICEMAN AT THE DEALERSHIP SAID THIS LOOKS TO HAVE OCCURRED FROM PRESSURE INSIDE THE VEHICLE. WE HAD NO CARGO AND NOTHING WAS TOUCHING THE SUNROOF. LUCKILY KIDS WERE NOT IN THE VEHICLE AT THE TIME AND VEHICLE WAS IN CONTROL, BUT THIS IS DANGEROUS AND COULD CAUSE INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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