Honda HR-V Complaints

1,878 consumer complaints on file.

#11080190March 19, 2018
AIR BAGS, SEAT BELTS
I WAS WAITING ON THE LIGHT TO MAKE A LEFT ON A CITY STREET WHEN A VEHICLE LOST CONTROL OF THE VEHICLE AND HIT ME HEAD ON AND HIT THE FRONT OF MY CAR. THE IMPACT WAS SO GREAT THAT IT BEND THE FRAME, THE HOOD, LIGHTS AND OTHER COMPONENTS OF MY CAR. THE INSURANCE COMPANY DECLARED THE CAR A TOTAL LOSS. NONE OF THE AIR BAGS DEPLOYED AND AS A RESULT I WAS INJURED BY THE SEAT BELT IN THE LOWER ABDOMEN, HAVE BACK PAIN, FEEL DIZZY AND I AM AFRAID TO DRIVE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11076481March 6, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHILE DRIVING 80 MPH WITH THE CRUISE SET I NOTICED THE VEHICLE START TO HEAVILY ACCELERATE. I IMMEDIATELY TURNED THE CRUISE OFF AND APPLIED THE BRAKE. THE BRAKE DID NO STOP THE CAR FROM ACCELERATING. I MANAGED TO SLOW DOWN ENOUGH TO SHUT THE VEHICLE OFF. ALL DASH BOARD LIGHTS CAME ON. I STARTED THE CAR UP AGAIN AND IT STARTED JERKING AS IF THE BRAKE AND GAS WERE BEING PRESSED AT THE SAME TIME. THE CAR WAS TOWED VIA HONDA CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074003February 21, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
FOOT BRAKE BECOMES FROZEN SOLID AT START UP. UNABLE TO START CAR. I WAS TOLD TO PRESS VERY HARD AND SHOULD BE ABLE TO START CAR. HAVE NOT ALWAYS BEEN ABLE TOO. THIS HAS HAPPENED ABOUT 9 TIMES OVER THE COURSE OF 2 YEARS. (NEW ISSUE) 2 DAYS AGO I HAD ISSUES TRYING TO START THE CAR UP(THOUGHT IT MIGHT BE BATTERY RELATED) ALL THESE WARNING LIGHTS CAME ON (BRAKE, TIRE PRESSURE, ENGINE LIGHT (TOTAL OF 6 LIGHTS) I WAS ABLE TO DRIVE SO I WENT DIRECTLY TO DEALER. I WAS TOLD I HAD RODENT DAMAGE AND THE COST WAS $424. I STILL HAVE NOT PICKED THE CAR UP AS INSURANCE NEEDS TO SEE REPAIRS. I LEARNED THAT HONDA IS NOW INVOLVED W A LAWSUIT DUE TO THE CHANGE FROM PLASTIC WIRE COATING TO SOY BASED PRODUCT WHICH IS DRAWING RODENTS TO FEAST ON WIRING. I CONTACTED CORPORATE AND WAS TOLD THEY WOULD NOT PAY FOR THIS UNDER WARRANTY. I.M STILL PAYING OFF A HEFTY LOAN (2 YEARS LEFT) AND I HAVE NO GUARANTEE THIS WILL NOT HAPPEN AGAIN. WHAT A NIGHTMARE. SEEMS TO ME IF COMPANY CREATED THIS ISSUE THEY NEED TO COME UP WITH SOLUTION TO ASSIST CUSTOMERS BECAUSE THIS IS A FINANCIAL NIGHTMARE AS WELL AS A SAFETY NIGHTMARE. HOW DO YOU KNOW YOUR WIRES ARE PARTIALLY EATEN OR IN THE PROCESS OF BEING EATEN WHILE YOU ARE DRIVING. YOU DONT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073097February 15, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN EVER DRIVING THE CAR STARTS TO SMELL LIKE SMOKE AND I'M SCARED IT'S GONNA CATCH FIRE OR BLOW UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071612February 7, 2018
FUEL/PROPULSION SYSTEM
AT 9808/9809 MILES MY CAR DEVELOPED WHAT I THOUGHT WAS A FUEL LEAK. IN CLOSE QUARTERS LIKE MY GARAGE IT IS POWERFUL AND DANGEROUS IN MY GARAGE DUE TO A PILOT LIGHT FOR THE WATER HEATER. ( EXPLOSION DANGER). THE CAR WAS PRESSURE TESTED AND WORKER SUGGESTED IT WAS AN ADDITIVE TO LAS VEGAS FUEL. MY CAR WAS SHOWING 3 BARS FILLED IN THE FUEL TANK. I FILLED THE TANK AND THE SMELL STOPPED. 2 WEEKS LATER THE SMELL IS BACK. TANK HAS BEEN FILLED AND YET THIS TIME THE SMELL HAS PERSISTED. APPARENTLY IT MAKES NO DIFFERENCE AT THIS POINT WHAT THE FUEL LEVEL IS NOR THE TEMPERATURE OUTSIDE. I ONLY SMELL THIS WHEN I AM PARKED IN CLOSE QUARTERS. THERE ARE NO OTHER SOURCES OF FUEL IN THE GARAGE. AT THIS TIME (FEBRUARY 7, 2018)I DO NOT SMELL THIS ODOR INSIDE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067166February 6, 2018
ELECTRICAL SYSTEM
AFTER PULLING THE BUTTON LEVER TO MAKE THE DRIVER SIDE WINDOW GO UP, IT WILL DO ALL THE WAY UP THEN IMMEDIATELY COME BACK DOWN. ALSO, THE SCREEN WILL TURN OFF AND RESET COMING BACK ON MOMENTS LATER WITHOUT WARNING. THESE HAVE STARTED HAPPENING IN THE LAST MONTH, THE LAST TIME FOR THE WINDOW ISSUE WAS A FEW DAYS AGO, THE SCREEN TURNING OFF WAS ABOUT A WEEK AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065913January 30, 2018
SUSPENSION
ON SEPTEMBER 16, 2017, WHILE DRIVING, WE DISCOVERED A NOISE FROM THE REAR OF THE VEHICLE THAT SOUNDED LIKE A LOOSE SHOCK OR STRUT. WE BROUGHT OUR CAR IN TO THE DEALERSHIP AND AFTER SEVERAL HOURS OF INSPECTION, IT WAS DETERMINED THAT THE SHOCK WENT BAD. SO THE DEALERSHIP REPLACED THE SHOCK. ON APPROXIMATELY JANUARY 7, THE SAME SOUND HAS RETURNED AND WE CONTACTED THE DEALERSHIP. THE DEALERSHIP INFORMED US THAT HONDA HAS ISSUED A RECALL ON THE SHOCKS FOR 2015 AND 2016 MODELS. I HAVE CONDUCTED A SEARCH FOR THIS RECALL ON (HTTP://M.OWNERS.HONDA.COM/MAINTENANCE/RECALLS) BASED ON MY VIN AND IT INDICATES THERE ARE NO RECALLS. I AM CURRENTLY REQUESTING THE PAPERWORK FROM THE DEALERSHIP TO INDICATE THAT HONDA HAS IN FACT ISSUED A RECALL FOR THIS ISSUE. THE OTHER CONCERN I HAVE A THIS POINT IS THAT MY CAR IS AT APPROXIMATELY 24,000 MILES AND I DO NOT WANT TO BE OUT OF WARRANTY BEFORE THIS PROBLEM IS ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065579January 29, 2018
SUSPENSION
AT 15,837 MILES OF NORMAL DRIVING AND WITHOUT EXCESSIVE LOADS; THE RIGHT REAR STRUT ON OUR NEW VEHICLE BROKE. IT MADE A CLUNKING SOUND IN THE RIGHT REAR OF THE CAR. WHEN ORDERING THE NEW STRUT, THE DEALER TOLD US THAT THEY WERE BACKORDERED FROM SO MANY REPLACEMENT REQUESTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053654December 9, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A NOTICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051722December 1, 2017
UNKNOWN OR OTHER
AIR CONDITIONER, I HAVE HAD MY BRAND NEW 2016 HONDA HR-V SINCE FEBRUARY 2016, I USED MY AC FOR 2 SEASONS A TOTAL OF 6 MONTHS AND THIS SUMMER IT BARELY GOT COLD, WHEN I TOOK IT TO THE DEALER THEY SAID IT ISN'T UNDER WARRANTY ANYMORE AND IT NEEDS TO BE CHARGED SO WHEN I GOT HOME I CALLED AMERICAN HONDA THEY TOLD ME SINCE IT'S NOT UNDER WARRANTY ANYMORE THAT I WOULD HAVE TO PAY TO HAVE IT CHARGED. SO I ASKED THEM WHAT DOES IT ONLY LAST 6 MONTHS BEFORE IT NEEDS TO BE CHARGED THEY TOLD ME THEY DIDN'T HAVE A TIME LIMIT ON HOW LONG IT WOULD STAY CHARGED. I HAVE SEEN WHERE MANY OTHER PEOPLE ON LINE ARE HAVING THE SAME ISSUES WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024899September 21, 2017
UNKNOWN OR OTHER
I NEED HAND CONTROLS AND SPINNER KNOB FOR MY NEW CAR. YOU ALLOW UP TO ONE THOUSAND DOLLARS FOR THIS. IT'S BEEN MANY YEARS AT THIS PRICE AND IT WAS FINE. THE COST NOW FOR HAND CONTROLS IS $1450.00. I THINK IT'S TIME TO REEVALUATE HOW MUCH THINGS ARE THESE DAYS AND MAKE ADJUSTMENTS TO YOUR POLICIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023530September 14, 2017
ELECTRICAL SYSTEM
2016 HR-V I BOUGHT IN NOV 2015: 19,359 MILES WHEN THE CAR DIDN'T START, AAA STARTED MY CAR, TESTED THE BATTERY AND STATED IT WAS GOOD. DROVE IT TO HONDA DEALER, THEY RAN A "MULTI-POINT INSPECTION" AND FOUND NOTHING WRONG. A EMPLOYEE, OF HONDA, TOLD ME IT'S HAPPENED WITH A CR-V ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022446September 9, 2017
VISIBILITY/WIPER
WHILE DRIVING AT NIGHT DURING MY VERY FIRST HEAVY RAIN STORM AFTER PURCHASING THE HONDA HRV. I HAD ZERO VISIBILITY, EVEN AFTER INCREASING THE WIPER BLADE SPEED TO IT'S MAXIMUM SPEED I STILL HAD ZERO VISIBILITY. I FELT EXTREMELY UNSAFE IN MY NEW VEHICLE AND HAD TO PULL OFF THE ROAD. I TOOK MY CAR TO THE DEALERSHIP AND WAS TOLD MY WIPER BLADES MIGHT BE DRY ROTTED FROM SITTING ON THE CAR LOT. I DIDN'T BELIEVE THIS TO BE THE ISSUE BUT PURCHASED NEW BLADE INSERTS IN ORDER TO RULE IT OUT. THE VERY NEXT HEAVY RAIN, THE RESULT WERE THE SAME. THERE IS NOT EVEN A SECOND OF VISIBILITY IN HEAVY RAIN REGARDLESS OF HOW FAST THE WIPER BLADES ARE MOVING ESPECIALLY AT NIGHT. IT SEEMS AS THOUGH THE WINDSHIELD IS DESIGNED POORLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016432August 21, 2017
STEERING
BOUGHT VEHICLE BRAND NEW IN MAY 2017. AROUND 1000 MILES IT STARTED PULLING TO THE LEFT NO MATTER WHAT ROAD I WAS ON. TOOK TO HONDA DEALER TWICE AND THEY PERFORMED TWO ALIGNMENTS AND REALIGNED THE STEERING WHEEL - THEY SAID THE ALIGNMENT IS WITHIN HONDA'S REQUIREMENTS. VEHICLE STILL PULLS TO THE LEFT. IF I LET GO OF THE WHEEL AT ALL IT JERKS TO THE LEFT. TALKED TO SERVICE MANAGER AT DEALER AND AM BRINGING THE CAR BACK FOR A TEST DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011512July 30, 2017
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
I WAS REAR-ENDED AS I WAS STATIONARY WAITING TO MAKE A LEFT HAND TURN ON A HIGHWAY NONE OF MY AIRBAGS DEPLOYED MY CAR IS A TOTAL LOSS. FAULT THE 17 YEAR WAS TAILGATING A TRACTOR AND SLAMMED INTO MY CAR.POLICE CAME I WAS TRANSPORTED TO A LOCAL HOSPITAL
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11004762July 12, 2017
STEERING
TL* THE CONTACT OWNS A 2017 HONDA HR-V. EVER SINCE THE VEHICLE WAS PURCHASED, THERE HAD BEEN AN ALIGNMENT ISSUE. THE CONTACT STATED THAT IT WAS DIFFICULT TO KEEP THE VEHICLE DRIVING IN THE SAME LANE. THE CONTACT ALSO STATED THAT IF THE STEERING WHEEL WAS NOT SECURELY HELD, THE VEHICLE WOULD PULL TO THE LEFT OR THE RIGHT. THE VEHICLE WAS TAKEN TO VICTORY HONDA (LOCATED AT 1605 N. MONROE STREET, MONROE, MI 48162, TEL: (888)714-7803) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS ALSO TAKEN TO TWO INDEPENDENT MECHANICS WHO PERFORMED ALIGNMENTS, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT BASED ON THE DIAGNOSTIC TESTING FROM VICTORY HONDA, THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,106. ..UPDATED 07/31/17 *BF *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004322July 11, 2017
SEATS
THE SEATS IN MY 2017 HONDA H-RV WERE SO UNCOMFORTABLE I HAD TO TRADE IT IN AFTER HAVING ONLY PUT 250 MILES ON THE CAR. NO MATTER WHICH WAY I ADJUSTED THE SEATS, IT WAS NO BETTER. WHEN I WENT TO THE DOCTOR SHE TOLD ME EVERYTHING BELOW MY WAIST WAS SPASMING. THE SEATS WERE VERY HARD, NARROW AND THE DRIVERS SEAT BELT WAS PRESSED RIGHT UP AGAINST YOUR HIP AND YOU COULDN'T MOVE IT. I LOST $2000 DOLLARS WHEN I TRADED THAT CAR IN AND I KNOW FROM ALL THE ARTICLES I'VE READ THAT HONDA HAS BEEN AWARE OF THIS PROBLEM FOR SOME TIME. BUT THEY KEEP RIPPING OFF THE CUSTOMERS. THE TEST DRIVE IS NOT LONG ENOUGH TO DETECT THE PROBLEM AND I BELIEVE ANYONE WHO HAS TO TRADE IN THEIR CAR FOR THIS PROBLEM SHOULD BE COMPENSATED. I NOTIFIED THE DEALER WHEN I HAD ONLY 25 MILES ON THE CAR AND THEY WOULD NOT TAKE IT BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003759July 8, 2017
SERVICE BRAKES
NOTICEABLE CLUNKING NOISE DURING BRAKING OVER BUMP(S)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001316June 26, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
THIS IS AN AMENDED COMPLAINT NO. 10995808. I MAY HAVE GOTTEN A DIGIT WRONG IN MY EARLIER SUBMISSION. FROM MY WV REGISTRATION, MY VIN IS [XXX]. I HAD TWO NEAR-COLLISIONS IN HEAVY TRAFFIC BECAUSE THE BRAKE PEDAL IS TOO CLOSE TO THE GAS-FEED PEDAL. I COMPLAINED TO THE DEALER SUGGESTING THE PEDALS NEED MORE SEPARATION. THAT FAILING, I SUGGESTED THE DEALER TAKE THE VEHICLE BACK. HE REFUSED BOTH REMEDIES. I LEFT THE CAR THERE AND WALKED HOME. I REFUSE TO DRIVE A DANGEROUS CAR. I HAVE NO PHOTOS TO OFFER. THE DEALER HAS POSSESSION OF IT. I SUPPOSE THE BRAKE/ACCELERATOR ALIGNMENT IS PER DESIGN. I ADMIT I WEAR A SIZE 15 SHOE BUT THE SPACE FOR FEET OF MODERATE SIZE IS QUITE SMALL. I WAS WILLING TO LIVE WITH THE RESTRICTED SPACE - I DRIVE AN OLDER CR-V AND AM VERY HAPPY WITH IT. I ALMOST CRASHED IN HEAVY TRAFFIC BECAUSE THE BRAKE PEDAL OVERLAPS THE GAS PEDAL SPACE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000588June 22, 2017
STRUCTURE:BODY
UPON EXITING VEHICLE, DRIVER'S DOOR DOES NOT CONSISTENTLY LATCH COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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