Honda HR-V Complaints

1,878 consumer complaints on file.

#10899105August 29, 2016
SEATS
THE TEST DRIVE WAS VERY SHORT AND I DID NOT REALIZE THERE WAS A PROBLEM UNTIL 2 DAYS AFTER I BOUGHT THE CAR. THERE IS A BIG HARD LUMP IN THE CENTER OF THE DRIVERS SEAT THAT CAUSES BAD PAIN. IT EVEN MAKES MY BACK HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887430July 21, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT THE TIRE PRESSURE LIGHT ILLUMINATED AND BOTH REAR TIRES DEFLATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865827May 19, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
IN MOTION. COULD NOT STOP AT 2 REDLIGHTS. TOOK IT TO MY GARAGE AND WOULD NOT STOP AGAIN, CAUSING ME TO CRASH THROUGH LAUNDRY ROOM WALL, DEMOLISHING WASHER, DRYER UTILITY SINK ETC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10864433May 11, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I PURCHASED MY HR-V (EX-L WITH NAVIGATION) IN MAY 2015 AND HAVE HAD THIS PROBLEM SINCE THE FIRST WEEK OF DRIVING. I WAS TOLD BY HONDA SERVICE THAT MY HR-V NEEDS A SOFTWARE UPDATE, BUT THAT THERE IS NOT ONE AVAILABLE YET (IT HAS NOW BEEN 1 YEAR). WHEN I AM DRIVING, AT ANY GIVEN MOMENT, THE ENTIRE DISPLAY SCREEN GOES BLACK / SHUTS DOWN AND REBOOTS TO THE HONDA SCREEN. I HAVE NO NAVIGATION, RADIO, BLUETOOTH PHONE CONNECTION OR ANY DISPLAY WHATSOEVER. WHEN THE SCREEN COMES BACK ON, IT HAS REMEMBERED MY DESTINATION MOST TIMES AND ASKS IF I'D LIKE TO CONTINUE TO THE DESTINATION, BUT THIS IS VERY UNSETTLING TO SAY THE LEAST, ESPECIALLY WHEN I AM IN AN UNFAMILIAR AREA. ALSO, THE RADIO FREEZES UP AND WONT PLAY ANY SOUND - USING XM RADIO, IPOD, AM OR FM, NOTHING COMES OUT OF THE SPEAKERS UNTIL I "JAR" IT BY PUTTING A CD INTO THE SLOT, THEN I GET TO HEAR THE CD. THIS PROCESS OF THE RADIO FREEZE ENDS UP LOCKING UP MY IPOD AND LEAVES IT UNABLE TO RECONNECT UNTIL THE BATTERY COMPLETELY DIES AND I RECHARGE IT AND START OVER THE NEXT DAY. MY MAIN SAFETY CONCERN IS WHEN THE ENTIRE SCREEN SHUTS DOWN / REBOOTS WHILE I AM DRIVING AND THERE NOT BEING ANY AVAILABLE FIX FOR THIS AS FAR AS MY HONDA DEALER IS TELLING ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861271April 25, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 48 MPH, THE CONTACT'S REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE DRIVER'S SIDE SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER CHEST AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 1,200. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10838444February 25, 2016
WHEELS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
T.P.M.S. - LIGHT COMES ON REGULARLY, WITHOUT TIRES BEING AT INCORRECT PRESSURES. RANDOM OCCURRENCES SOMETIMES TIRES ARE LOW, SOMETIMES THEY ARE PERFECTLY SET. THIS IS A "SAFETY ISSUE" AND CONCERNS ME, AS THIS COULD CAUSE A WRECK. THE TIRE PRESSUE MONITORING SYSTEM IS FAULTY, HONDA REPAIR FACILITIES HAVE BEEN UNABLE TO CORRECT THE ISSUE. I HAVE REPEATEDLY TAKEN IT TO TWO (2) HONDA DEALERSHIPS' SERVICE DEPARTMENTS - ONE IN BRUNSWICK, GEORGIA (NALLEY HONDA), AND THE OTHER WAS IN LOVES PARK, ILLINOIS (NAPLETON HONDA). TECHNICIANS AND SERVICE MANAGERS IN BOTH PLACES HAVE STATED THAT HONDA "DOES NOT HAVE A FIX FOR THE ISSUE". I HAVE ADVISED AMERICAN DIVISION OF HONDA'S CORPORATE OFFICE IN CALIFORNIA CONCERNING THIS ISSUE. THIS IS AN ONGOING PROBLEM, WHEREIN HONDA STILL DOES NOT HAVE A FIX FOR THE PROBLEM. THEIR TPMS SYSTEM ON THE 2016 HONDA HR-V IS UNSAFE, UNRELIABLE AND WILL LEAD TO CRASHES. THUS FAR, I HAVE BEEN TOLD TO SIMPLY "PERFORM A RESET" IF THE DASHBOARD LIGHT IRRITATES ME...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825528February 11, 2016
VISIBILITY/WIPER
THE WINDSHIELD WIPER FLUID PORT FREEZES AND DOESN'T ALLOW FLUID TO BE SQUIRTED ON THE WINDSHIELD. ALSO, THE WIPERS ARE TOO LOW ON THE WINDSHIELD TO GET DEFROSTED BY THE "DEFROST" MODE ON THE HEATER AND THEREFORE SKIP ON THE WINDSHIELD WHERE THERE IS ICE ON THE WIPERS. BOTH OF THESE ISSUES MAKE IT VERY DIFFICULT TO SEE. THIS HAPPENS WHILE IN MOTION AS WELL AS WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823192January 29, 2016
AIR BAGS, SUSPENSION, WHEELS
DEC. 30, 2015 I PURCHASED A HONDA HR-V LX, ON JAN. 9, 2016 2:34 A.M. I WAS DRIVING HOME ON A CITY STREET AND SUDDENLY THE DRIVERS SIDE STEERING WHEEL AIRBAG DEPLOYED UNEXPECTEDLY CAUSING MY VIEW TO BE OBSTRUCTED, RESULTING IN THE AUTOMOBILE LEAVING THE ROAD CAUSING EXTENSIVE DAMAGE TO THE RIGHT SIDE FRONT & BACK WHEELS, TIRES, WHEEL ASSEMBLY AND UNDERCARRIAGE. A TRUCKER WITNESS THE EVENT AND IMMEDIATELY CALLED THE POLICE. HE STAYED WITH ME BECAUSE I QUICKLY GOT OUT OF THE CAR SINCE I THOUGHT IT WAS ON FIRE DUE TO A STRONG FIRE ODOR A SMOKE. I'VE NEVER EXPERIENCE ANYTHING LIKE THIS BEFORE UNTIL MY MOTHER ARRIVED. AT 2:50 A.M. 2- BIRMINGHAM POLICE OFFICERS SURVEYED THE CAR AND ISSUED AN INCIDENT REPORT FOR DAMAGE SINCE NO ACCIDENT TOOK PLACE, MEANING I DIDN'T HIT ANYONE OR ANYTHING AND NO BODY DAMAGE WAS SEEN, I WAS ABOUT 5-MINS FROM HOME. I WAS MORE SHAKEN UP THAT INJURED. MY NOSE WAS JUST SORE FOR SEVERAL DAYS AND DID NOT REQUIRE MEDICAL ATTENTION. SINCE MY NEW HONDA WAS NOT DRIVE-ABLE, THE AAA ROAD SERVICE WAS CALLED, THE TOWING SERVICE ARRIVED AT 4:10 A.M. AND I HAD IT TOWED BACKS TO TO THE DEALERSHIP WHERE I PURCHASED IT. THEY SAID THAT THIS WAS HIGHLY UNUSUAL, I MUST HAVE HIT A POT HOLE IN THE ROAD THAT CAUSED THE AIR BAG TO DEPLOY. THE ROAD IN QUESTIONED THAT I WAS ON IS A NEWLY PAVED ROAD, NO THE POT HOLE ASSUMPTION DIDN'T RING TRUE. THERE WAS THOUGHT A POTHOLE LEAVING THE DEALERSHIP DECEMBER 30, 2015 WHEN I PURCHASED THE CAR AND THE AIRBAG DID NOT DEPLOY THEN. I CONTACTED HONDA AMERICA AND WAS ADVISED TO FILE A CLAIM WITH MY AUTOMOBILE INSURANCE COMPANY. MY CAR IS STILL AT THE COLLISION SHOP WITH TOTAL DAMAGES $9,282.92. I WILL BE GLAD TO FURNISH YOU WITH THE HONDA CASE NUMBER: 04389710 & POLICE INCIDENT NUMBER:.2016-00005625, AND ALFA CLAIMS NUMBER:
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10817425January 2, 2016
POWER TRAIN, SEATS
THE SEATS AND SEATING POSITION IN THE HR-V ARE VERY DANGEROUS. THE SEAT IS SO UNCOMFORTABLE AND DUE TO THIS, I AM SITTING SO CLOSE TO THE AWKWARDLY PLACED STEERING WHEEL THAT IN THE EVENT OF AN ACCIDENT, THE AIRBAG WOULD PROBABLY NOT PROTECT ME. THE CVT IN THE HR-V IS SO UNREFINED THAT WHEN I LIFT OFF THE GAS PEDAL A LITTLE, NOT ALL THE WAY, AT SPEEDS UNDER 40MPH, THE CAR ENGINE BRAKES SO SEVERELY THAT I HAVE TO USE MY LEFT FOOT TO PUT ON MY BRAKE LIGHTS IMMEDIATELY. I WAS WARNED BY A FELLOW COMMUTER THAT I'M AT RISK FOR BEING REAR ENDED. I'VE DRIVEN FOR 45+ YEARS AND NEVER HAD A VEHICLE SO BURDENSOME AND DIFFICULT TO CONTROL. TOTAL LOSS OF MONEY ON MY PART. HONDA SEEMS LIKE THEY DON'T CARE ABOUT THE BUYER. THEY MAKE SURE TO ONLY ALLOW 5 MINUTE TEST DRIVES. I DIDN'T NOTICE THESE PROBLEMS UNTIL ABOUT 10 DAYS AFTER PURCHASING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807203November 27, 2015
ENGINE
I WAS STOPPED AT A STOP LIGHT ON A CITY STREET. THE CAR STARTED ACCELERATING ON ITS OWN EVEN THOUGH MY FOOT WAS ON THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794344November 17, 2015
AIR BAGS, STRUCTURE:BODY
DRIVER 1 TRAVELING EASTBOUND IN THE BLVD AND GETS DISTRACTED AND COLLIDED TO PARKED VEHICLE 2. DRIVER 1 SWERVED THE WHEEL TO THE RIGHT TO CONTROL THE CAR BUT VEHICLE 1 OVERTURNED AND CAME TO REST.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10781269October 10, 2015
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
PEDAL BRAKE MAKES A "CLICK" SOUND WHEN IS PRESSED DRIVING AT OVER 35 MPH. HONDA SERVICE TECH AT LOCAL DEALER SAYS IS EXPECTED AS THE PEDALS HAS LINKS AND SWITCHES AFTER BRAKE PEDAL. LOUDER "CLICK" SOUNDS AT THE AREA OF GEAR SHAFT PLASTIC COVER IN PARKING POSITION WHEN CAR IS STATIONED AND BRAKE PEDAL IS PRESSED. HONDA SERVICE TECH. SAYS IS EXPECTED ONCE THIS MODEL HAS ELECTRONIC PARKING BRAKE WITH SWITCHES IN THAT AREA. AT FRONT OF THE PASSANGER SIDE IN THE DASHBOARD A VISIBLE LINE THAT RISES A STRUCTURE UNDER THE PLASTIC LINER IN A RECTANGULAR SHAPE WHIT A LINE CROSSIN FROM SIDE TO SIDE, INCREASING ITS APPEARENCE WITH THE HEAT BY SUNLIGHT EXPOSURE. HONDA SERVICE TECH. EXPLAINS IS EXPECTED IN ALL THIS MODELS ONCE THE AIR BAG WOULD DEPLOY THROUGH THAT APPARENT WINDOW WHEN IS PROPERLY TRIGGERED. REAR CAMERA IMAGES SCREEN SPORADICALLY BLURS AND TREMBLE WHEN IS DARK AND LOW OUSIDE ILLUMINATION IS PRESENT. IF WINDOW SWITCH IS DEPPRESSED AT THAT MOMENT EITHER UP OR DOWN AND KEEP EXTRA PRESSING WOULD SHOW IN THE CAMERA SCREEN A LOW AND HIGH DISCRETE ILLUMINATION, LIKE THAT SEEING IN A VOLTAGE VARIATION IN LIGHT BULBS. SINCE ALL SCANS,INSPECTIONS, AND COMPARISONS WITH ALIKE VEHICULES, DONE AT THE LOCAL DEALER SERVICE DEPARMENT, PASSED AS EXPECTED, IS MY PERSONAL CONCERN OF SAFETY AND QUALITY OF THE PRODUCT TO POST AND OR SHARE THIS INFORMATION FOR POSSIBLE SAFETY ISSUES THAT MAY ARISE RELATED TO THIS OBSERVATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780663October 7, 2015
UNKNOWN OR OTHER
I'VE OWNED MY HONDA HR-V FOR A LITTLE OVER A WEEK NOW. I'VE TRIED NINE WAYS TO SUNDAY TO MAKE THE SEAT COMFORTABLE -- TO NO AVAIL. IT CAUSES UNBELIEVABLE PAIN IN MY NECK, SHOULDER AND JAW. IT CAUSES ME EXTREME PAIN. I ORDERED A NECK SUPPORT AND LUMBAR SUPPORT WHICH HAVE HELPED SLIGHTLY BUT NOT ENOUGH. I CONTACTED HONDA CORPORATE AND THEY SUGGESTED I BRING THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT TO HAVE THE SEAT INSPECTED. THEY COULD FIND NOTHING WRONG. HONDA CORPORATE CALLED ME BACK AND IN THEIR MINDS THE ISSUE IS RESOLVED AS NOTHING CAN BE FOUND WRONG WITH THE SEAT. I'VE FOUND COUNTLESS FORUMS ONLINE FOR MANY HONDA MODELS COMPLAINING OF THE SAME ISSUES. WHAT CAN BE DONE ABOUT THIS? THERE'S OBVIOUSLY SOMETHING WRONG WITH THE SEAT CONFIGURATION. I HAVE AN APPOINTMENT AT THE DOCTOR TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775356September 23, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THERE WAS A DEEP LINE ON THE ROTORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763388September 13, 2015
UNKNOWN OR OTHER
I AM CONCERNED THAT A SAFETY ISSUE EXISTS ON THE 2016 HONDA HRV EX-L NAVI THAT I RECENTLY PURCHASED. THE ISSUE IS ASSOCIATED WITH THE POWER ON/OFF BUTTON THAT IS STANDARD ON THE EX MODELS. SPECIFICALLY IF YOU ACTIVATE THE POWER OFF BUTTON WHILE THE VEHICLE IS IN DRIVE THE VEHICLE DOES NOT ACTUALLY SHUT DOWN AND WILL DRIFT FORWARD OR BACKWARD. IT IS VERY POSSIBLE THAT YOU COULD EXIT THE VEHICLE AND IT WOULD START DRIFT UNTIL IT EITHER HIT SOMETHING OR HUMAN INTERVENTION COULD BE TAKEN. IN ADDITION TO THE HONDA HRV, I HAVE A 2010 TOYOTA PRIUS. WHEN YOU ACTIVATE THE POWER OFF BUTTON WHILE THE PRIUS IS IN DRIVE, THE SYSTEM AUTOMATICALLY TRANSFERS THE VEHICLE TO PARK AND COMPLETELY ELIMINATES THE POSSIBILITY OF THE VEHICLE ACCIDENTALLY DRIFTING FORWARD OR BACKWARD. IT SHOULD BE NOTED THE 2016 HRV EX DOES ATTEMPT TO PROVIDE A WARNING THAT SOMETHING IS WRONG. WHEN YOU ATTEMPT TO USE THE POWER OFF BUTTON TO SHUT DOWN THE VEHICLE WHILE THE CAR IS IN THE DRIVE POSITION THE FOLLOWING OCCURS: - THE CAR SOUNDS LIKE IT IS SHUTTING DOWN AND THE DASH INSTRUMENTS GO BLANK. - IF THE DOOR IS OPENED, SEVERAL BEEPS ARE SOUNDED. - IN THE TRIP INDICATOR DISPLAY ON THE DASH, A "POWER IS ON" MESSAGE IS PRESENTED AND IMMEDIATELY FOLLOWED BY A "SHIFT TO PARK" MESSAGE. THESE MESSAGES ARE CONTINUALLY REPEATED. - THE CAR WILL START TO DRIFT UNTIL HUMAN INTERVENTION, IT STOPS ON ITS OWN OR IT HITS SOMETHING. THIS ISSUE HAS BEEN REPORTED TO HONDA AND MY INTERPRETATION OR THEIR RESPONSE IS AS FOLLOWS: - YOU SHOULD ALWAYS PUT THE CAR IN PARK BEFORE ACTIVATING THE POWER OFF BUTTON. - THEY FELT THEIR DESIGN WAS ADEQUATE AT THIS TIME AND DID NOT VIEW THIS AS A SAFETY ISSUE. - ISSUE WILL BE DOCUMENTED FOR POSSIBLE FUTURE REFERENCE. IN SUMMARY, I STILL FEEL THIS IS A SAFETY ISSUE THAT COULD RESULT IN A TRAGIC ACCIDENT. FYI, EXCEPT FOR THIS ISSUE, I REALLY LIKE THE HRV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758831August 24, 2015
SEATS
AFTER PURCHASING AND BEING ABLE TO DRIVE IT FOR AN EXTENDED PERIOD OF TIME, I NOTICED A PRESSURE POINT IN MY MID-BACK. IT GOT TO THE POINT WHERE IT WOULD TAKE AS LITTLE TIME AS MY 7 MINUTE COMMUTE TO CAUSE MY BACK TO GO NUMB. THIS NUMBNESS WOULD PERSIST FOR SEVERAL HOURS AFTER GETTING OUT OF THE VEHICLE. THIS WAS A PROBLEM WITH THE DRIVER SEAT AS WELL AS THE PASSENGER AND BACK SEATS. IT WAS RECOMMENDED TO ADJUST THE SEAT, BUT NO AMOUNT OF SEAT ADJUSTMENT WOULD ALLEVIATE THIS PROBLEM. ONE HONDA DEALER TOLD ME THAT THIS SEAT HAD NO LUMBAR SUPPORT AND I SHOULD INSTALL LEATHER OVER THE CLOTH OR TRADE FOR ANOTHER HONDA. I WAS TOLD THIS VEHICLE HAD ALREADY DEPRECIATED 30%. I KNEW I WAS ALREADY AT A LOSS SO I WASN'T GOING TO SINK ANY MORE MONEY INTO HONDA. I HAD TO TRADE MY CAR AFTER 1 MONTH OF OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745937August 3, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
AUTOMOBILE STALLED WITHOUT WARNING AT LOW SPEEDS, THIS LEAD TO NEAR COLLISION AT INTERSECTION AS THE CAR BECAME DISABLED IN THE MIDDLE OF THE ROAD, CAR REQUIRED MULTIPLE RESTARTS TO SAFELY GET IT INTO A AUTOMOBILE SERVICE STATION; HONDA ROAD SIDE ASSISTANCE DISPATCHED A TOW TRUCK AND VEHICLE WAS TAKEN TO LOCAL HONDA DEALERSHIP WHERE AFTER INSPECTION I WAS ADVISED THAT THE VEHICLE REQUIRED A NEW THROTTLE BODY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736157July 23, 2015
VISIBILITY/WIPER
WE HAD PURCHASED THE HR-V IN HUNTSVILLE, AL. DURING THE DRIVE BACK TO NEW ORLEANS AN OBJECT CAUSED A SMALL CRATER IN THE WINDSHIELD. LATER IN JUNE A CRACK FORMED ON THE UPPER, MIDDLE PART OF THE WINDSHIELD AND WAS NOT CONNECTED WITH THE ORIGINAL CRATER. THEN THIS PAST SATURDAY ANOTHER CRATER APPEARED IN THE WINDSHIELD AS WE WERE DRIVING ON A LOCAL ROAD AT 40 MPH. THIS CONCERNS ME BECAUSE THE WINDSHIELD ON THIS HR-V SEEMS TO BE QUITE FRAGILE. I HAVE BEEN DRIVING FOR 30+ YEARS NOW AND I'VE NEVER HAD AN ISSUE WITH ANY VEHICLE LIKE THIS ONE. THE WINDSHIELD WILL HAVE TO BE REPLACED BUT I AM WORRIED THAT THIS MIGHT INDICATE A FLAW IN THE HR-V'S WINDSHIELD WHICH SEEMS LIKE A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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