Honda HR-V Complaints

1,878 consumer complaints on file.

#11163926December 29, 2018
ELECTRICAL SYSTEM
THE FUSES FOR THE CIGARETTE LIGHTER, WHICH I COMMONLY USE TO CHARGE MY CELL PHONE GOES BAD A WEEK AFTER IT'S FIXED AT THE DEALERSHIP. THEN WHEN I START TO USE THE USB PORT TO CHARGE MY CELL PHONE, THAT FUSE MALFUNCTIONS AS WELL. THE HONDA TECH WHO WORKED ON MY CAR THE FIRST TIME TOLD ME THAT THIS IS A COMMON PROBLEM. IF THE VEHICLES ARE IN RELATIVELY NEW TO BRAND NEW CONDITION WHY ARE CUSTOMERS HAVING TO PAY TO FIX THESE FUSES EVERY FEW WEEKS? THE OTHE IS IS THAT THIS HONDA MODEL HAS SO MANY FUSE BOXES, SOME WHICH ARE HARD TO ACCESS. FOR THIS PROBLEM, I HAVE TO BRING IT IN TO THE DEALERSHIP, WHICH THEY IN TURN CHARGE ME TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162949December 21, 2018
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 HONDA HR-V. AFTER THE VEHICLE WAS SERVICED, THE CONTACT STATED THAT THE HEATING AND COOLING UNIT AND ELECTRICAL SYSTEM MALFUNCTIONED. AN INDEPENDENT MECHANIC ALSO STATED THAT FUEL WAS MIXING WITH THE ENGINE OIL. THE MESSAGE "FRONT COLLISION" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO VALLEY HONDA (4173 OGDEN AVE, AURORA, IL 60504, (630) 851-5700) AND RECEIVED A SOFTWARE UPDATE, BUT WAS NOT FULLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 27,815.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153264November 23, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE WOULD NOT TURN ON AND STARTED TO HAVE AN ELECTRONIC MALFUNCTION. ALL OF THE LIGHTS STARTED FLASHING ON THE DASH AND THE VEHICLES STARTER MADE A REALLY WEIRD NOISE. IT VEHICLE WOULD NOT TURN ON FOR ABOUT 30 MIN. AFTER THAT, THE VEHICLE FINALLY STARTED BUT ALL OF THE LIGHTS ON THE DASH WERE STUCK ON, INCLUDING THE EMERGENCY BRAKE. THE BRAKE WOULD NOT TURN OFF AND THE VEHICLE WOULDN'T MOVE. AFTER TURNING THE CAR ON AND OFF ABOUT 4 TIMES I WAS FINALLY ABLE TO GET THE CAR MOVING, BUT ALL LIGHTS ON DASH STAYED ON. AFTER ABOUT 45 MINUTES I WAS FINALLY ABLE TO LEAVE THE PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150691November 10, 2018
VISIBILITY/WIPER
HONDA HR-V REAR CAMERA CANNOT SEE IN THE ABSOLUTE DARK CAUSING A SAFETY HAZARD BACKING UP. IN THE DAYTIME IT'S FINE BUT ON A DARK STREET ABSENT OF LIGHTS ALL YOU SEE IS A WHITE-OUT BLIZZARD ON SCREEN WHEN IN REVERSE.. SPOKE TO HONDA SERVICE AS WELL AS HONDA HQ AND THEY TELL ME THAT'S ALL THEY CAN DO. NO NIGHT VISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149579November 6, 2018
ENGINE
MY AIR CONDITIONING STOPPED WORKING ONE DAY TO ANOTHER. THE VEHICLE WAS STATIONARY, I GOT INTO IT ONE MORNING AND THE AC WAS NOT WORKING AND BLOWING HOT AIR, WHEN THE DAY BEFORE IT WAS COLD. I TOOK IT TO HONDA SERVICES. THEY SAID IT WOULD BE COVERED BY THE WARRANTY, SINCE IT IS A 2017 LEASE, AND HAS LESS THAN 36 MONTHS AND LESS THAN 36,000 MILES. THREE HOURS LATER, THEY CALLED TO TELL ME THAT I HAD TO PAY $400. THEY SAID THAT ROAD DEBRIS HIT THE FRONT OF THE CAR AND THAT IS WHAT CAUSE THE CONDENSER TO GET A CRACK IN IT. THE CAR HASN'T EVEN LEFT THE SMALL CITY I LIVE IN FOR MONTHS, SO HASN'T EVEN BEEN GOING OVER 45MPH. THIS ISN'T FAIR THAT IT'S NOT COVERED BY THE WARRANTY, IT IS A DESIGN DEFECT. THE INTERNET SHOWS DOZENS AND DOZENS OF THE SAME COMPLAINTS, AND A CLASS ACTION SETTLEMENT HAS EVEN BEEN REACHED FOR OTHER MODELS OF HONDA, BUT NOT MINE, THE HRV. HERE IS THE SETTLEMENT AGREEMENT: HTTPS://TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/1894-HONDA-AIR-CONDITIONINGCOMPRESSOR-CLASS-ACTION-SETTLEMENT/COMMENT-PAGE-17/#COMMENTS. WITH A FLASHLIGHT THEY SHOWED ME THE FRONT OF THE CAR WHERE SUPPOSEDLY A DEBRIS HIT AND CAUSED THE CONDENSER TO CRACK. BELOW IS A PICTURE OF WHAT THEY SHOWED ME. THERE WERE OTHER LITTLE DENTS OF THE SAME SIZE ALL AROUND, BUT THEY SAID ONLY THE ONE WAS WHAT SUPPOSEDLY DAMAGED THE CONDENSER. HOW IS IT THAT I AM RESPONSIBLE FOR A PEBBLE DAMAGING THE ENGINE WHEN THE CAR IS UNDER WARRANTY? THIS IS A DESIGN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145302November 5, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY HONDA HR-V STARTED LEAKING WATER WHILE PARKED. THE WATER THAT ENTERED THE VEHICLE WAS SUBSTANTIAL (SEE ATTACHED PICTURES). THE WATER LEAKAGE WAS DETERMINED A THIRD PARTY CONTRACTOR THAT THE DEALERSHIP HIRED AFTER FAILING TO DETECT THE SOURCE OF THE LEAK AFTER HAVING THE CAR FOR OVER A MONTH. THE WATER WAS LEAKING IN THROUGH A FAULTY SEAL IN THE WINDSHIELD ABOVE THE DRIVERS SIDE DOOR AND WAS TRAVELING DOWN THE SIDE CURTAIN AIR-BAG PLASTIC MOLDING AND GETTING BEHIND THE DASHBOARD. THE WATER CAUSED ELECTRICAL DAMAGE IN THE CAR THAT MADE LIGHTS AND RELAYS START TRIPPING OUT, EVENTUALLY THE BATTERY DIED. THE CAR WAS PARKED DURING THE INCIDENT AND I FOUND THE DAMAGE AFTER RAIN STORM. THE CARPETS ALSO HAD TO BE REPLACED DUE TO BEING WATER DAMAGED AND POSSIBLY LEAD TO MOLD. THE RAINSTORM THAT CAME THROUGH WAS SIGNIFICANT, HOWEVER THIS PROBLEM COULD HAVE BEEN GOING ON WITHOUT MY KNOWLEDGE TO A LESSER EXTENT. DUE TO THE WAY THE WATER WAS GETTING INTO THE CAR IT COULD BE ALMOST UNDETECTABLE FOR AN EXTENDED PERIOD OF TIME SINCE ALL OF THE DAMAGE IS HIDDEN BY PLASTIC MOLDING. THE CAR WAS BOUGHT BRAND NEW FROM THE DEALERSHIP, NEVER HAD AN ACCIDENT AND NEVER HAD THE WINDSHIELD REPLACED. THE CAR WAS COMPLETELY STOCK AS FAR AS THE AFFECTED PARTS GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140209October 14, 2018
ELECTRICAL SYSTEM, SEATS
ABOUT A MONTH AND A HALF AFTER PURCHASING THIS VEHICLE I TOOK MY FAMILY (WIFE AND KIDS) ON A WEEKEND TRIP. IT WAS ABOUT AN 8-HOUR DRIVE THERE AND 8 HOURS BACK. ABOUT 3 HOURS INTO THE TRIP MY LEFT LEG STARTED ACHING WHERE IT MEETS THE SEAT CUSHION. I MADE MENTION OF IT TO MY WIFE AND DECIDED TO PUSH ON WITH OUR JOURNEY. ABOUT 20 MINUTES LATER THE PAIN HAD RADIATED INTO MY LEFT HIP, AND LOWER BACK. LUCKILY I HAD A PILLOW IN THE CAR THAT WAS BROUGHT FOR THE KIDS TO LEAN ON AS THEY USUALLY NAP ON THESE LONG TRIPS. I HAVE SPOKEN WITH THE DEALER AND HONDA CORPORATE. CORPORATE WANTS A REPAIR ESTIMATE TO MOVE FORWARD, AND THE DEALER WILL NOT PROVIDE ME WITH ONE BECAUSE AFTER A LENGTHY TEST WITH ANOTHER HR-V IT WAS CONCLUDED THAT THE ISSUE EXISTS IN ALL HR-V MODELS AND THEREFORE IS A MANUFACTURER DEFECT/ISSUE. THIS PUTS ME BETWEEN A ROCK AND A HARD PLACE. I WISH I COULD DO WHAT OTHERS HAVE AND JUST TRADE THIS THING IN LEAVING HONDA AND LOOKING AT IT AS THE WORST DECISION I EVER MADE AND MOVE ON WITH MY LIFE, BUT I DO NOT HAVE THAT OPTION AT THE MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129786September 16, 2018
ENGINE, UNKNOWN OR OTHER
HONDA REFUSED TO HONOR MY WARRANTY AT 99000 TO GET MY TRANSMISSION FIXED AND IT BROKE DOWN AT 100,000 AND 121 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128537September 10, 2018
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE. THE DRIVER'S SIDE DOOR WINDOW KEPT GOING UP AND DOWN, THE ELECTRIC POWER STEERING (EPS) FAILED, THE EPS WARNING INDICATOR FLASHED, AND THE STEERING WHEEL SEIZED WHILE REVERSING THE VEHICLE. THE VEHICLE WAS TURNED OFF, RESTARTED, AND TAKEN TO GRAPPONE IMPORTS INC (519 ROUTE 3A, BOW, NH 03304, 800-528-8993), BUT THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURES. THERE WAS NO DIAGNOSTIC TROUBLE CODE PRESENT AT THE TIME. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 5. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123852August 31, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2018 HONDA HR-V. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES FROM THE SEAT BELT, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS RULED OUT AS A COMPLETE LOSS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15. *TT UPDATED 10/15/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11120222August 15, 2018
ELECTRICAL SYSTEM
I HAD THE CAR FOR 9 MONTHS NOW, ONLY HAD 20000 MILES ON IT, WHENEVER I MAKE SHORT TRIPS LIKE 3 MILES, THEN TURN OFF THE ENGINE, REST FOR LIKE 6 MINS OR LESS, THEN TRY TO START THE CAR AGAIN; IT WILL NOT GO THROUGH.. I WENT TO AUTOZONE TO TEST THE BATTERY, AND THEY SAID THAT ITS WORKING FINE. THE BATTERY HAS POWER, BUT FOR SOME REASON IT CANT MAKE THE CAR START. ALL OF THE LIGHTS ON THE DASHBOARD IS WORKING, EVEN HEADLIGHTS, AND ALL CONTROLS. BUT IT CANT MAKE THE CAR START, I KNOW THERE'S NO PROBLEM WITH THE ALTERNATOR AND BATTERY. IM HOPING THAT THERE'S NO PROBLEM WITH THE STARTER..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115651August 3, 2018
VISIBILITY/WIPER
THE TWO FRONT WINDOWS AND REAR WINDOW HAVE FLOWER-LIKE PATTERNS WHEN YOU WEAR SUNGLASSES. I WAS REQUIRED TO WEAR SUNGLASSES BY MY EYE DOCTOR. THESE FLOWER-LIKE PATTERNS AFFECT MY VIEW TO BOTH SIDES WHILE I AM DRIVING OR MAKE THE TURNS. THE REAR VIEW IS AFFECTED BY THESE PATTERNS ALSO. THE WHOLE WINDOWS ARE LIKE THAT. I CAN ONLY PICTURE IT FROM MY SUNGLASSES. YOU HAVE TO IMAGE THE WHOLE WINDOWS WITH THESE PATTERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115426August 2, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 HONDA HR-V. WHILE PARKING, THE VEHICLE ACCELERATED SUDDENLY AND CRASHED THROUGH A CHAIN LINK FENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THERE WERE NO INJURIES. THE CONTACT DID NOT KNOW THE DIAGNOSIS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED BY EMAIL AND A CASE WAS OPENED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11098829May 30, 2018
SEATS
HONDA HR-V HAS THE MOST UNCOMFORTABLE SEATS. A COUPLE OF DAYS AFTER PURCHASING THIS BRAND NEW CAR, I STARTED EXPERIENCING PAIN IN MY LOWER BACK AND TAILBONE AREA. NO MATTER HOW I ADJUSTED THE SEAT, THE PAIN WAS STILL THERE. I CONTACTED THE DEALER ABOUT IT, THEY SUGGESTED TRYING OUT SOME CUSHIONS. I TRIED SEVERAL DIFFERENT CUSHIONS AND LUMBAR SUPPORTS, BUT NOTHING HELPS. MY TAILBONE ALWAYS HURTS WHILE DRIVING THIS CAR. IT DOESN'T HAPPEN IN ANY OTHER VEHICLE. WHEN I CALLED THE DEALER BACK ASKING IF THEY COULD SWAP OUT THE DRIVERS SEAT WITH ANOTHER SEAT, THEY SAID THEY DON'T DO ANYTHING LIKE THAT. I FEEL THE DEALERSHIP HAS BEEN VERY UNHELPFUL AND NOW I'M STUCK PAYING FOR THE CAR THAT IS LITERALLY A PAIN IN THE REAR TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098356May 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
I WAS EXPERIENCING AN ISSUE WITH A BRAND NEW LEASE I ACQUIRED 3 MONTHS AGO. THE SENORS ON THE DASHBOARD LIT UP AND THE STEERING WHEEL BEGAN TO LOCK UP WHILE DRIVING. I PHONED HONDA AROUND 10 AM AND AFTER BEING TRANSFERRED SEVERAL TIMES WAS TOLD THERE WAS NOTHING THEY COULD DO TO ACCOMMODATE ME UNTIL THE CAR WAS DIAGNOSED WHICH WAS UNDERSTANDABLE. 3 DAYS LATER I WAS TOLD RODENTS CHEWED THROUGH MY WIRES IN THE ENGINE HARNESS AND IT WOULD NOT BE COVERED BY MY 3-MONTH-OLD WARRANTY. UNFORTUNATELY FOR ME, I WAS UNAWARE THAT HONDA WRAPS ALL OF ITS WIRES WITH A SOY-BASED PRODUCT THAT ATTRACTS RODENTS BUT HONDA WILL NOT COVER THE EXPENSE NOR WILL THEY RE-WRAP THE WIRES WITH A REPELLANT THAT THEY SELL UNLESS YOU PURCHASE IT FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097207May 22, 2018
POWER TRAIN
THE CAR HAS JUST PASSED THE 80 000 MILES MARK, AS I USE THE CAR TO TRAVEL BETWEEN PORTLAND AND SAN FRANCISCO. I MISSED 60 000 MILES SERVICE AND INSTEAD HAD IT DONE AT THE 80 000 MILES MARK. TWO WEEKS AFTER THE SERVICE THE TRANSMISSION HAS FALLEN APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096520May 17, 2018
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT THE BOTTOM THREE INCHES OF THE WINDSHIELD LOOKED MAGNIFIED AND DISTORTED, WHICH WAS DISTRACTING WHILE DRIVING. THE DEALER (HAZLETON HONDA, 651 AIRPORT RD, HAZLE TOWNSHIP, PA 18202) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THERE NEEDED TO BE MORE WRITTEN COMPLAINTS TO INITIATE A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 146.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093610May 14, 2018
VEHICLE SPEED CONTROL, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2018 HONDA HR-V. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED WITH FORCE, BUT THE RPMS CONTINUED TO INCREASE. THE CONTACT HAD TO SHIFT THE GEAR IN NEUTRAL AND THEN BACK INTO DRIVE TO CORRECT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,140. *TT *TR CONSUMER STATED POWER BRAKE SYSTEM WAS NOT FUNCTIONING PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089729April 23, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 HONDA HR-V. THE CONTACT STATED THAT HE PARKED THE VEHICLE, DEPRESSED THE LOCK BUTTON, AND WALKED AWAY WITH THE KEY FOB. HOWEVER, THE ENGINE STAYED ON FOR HOURS UNTIL A SECURITY GUARD NOTICED THAT THE VEHICLE WAS ON AND TURNED OFF THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL MOAK HONDA (802 HARDING ST, JACKSON, MS 39202, 601-355-8100) WHERE THE DEALER CHECKED THE VEHICLE AND FOUND NO FAILURES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081284March 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
GOT THE CAR ON OCTOBER 2017, DROVE IT OFF THE LOT BRAND NEW IS A 2018 CAR DRIVING TO MY HOUSE THE LIGHTS ON MY DASHBOARD LIGHTS UP BREAKS, MOTOR, OIL, AIR ON TIRES, ALL OF THEM LIGHT UP LIKE A CHRISTMAS TREE, I TOOK TO THE HONDA DEALER AND THE ASSISTANT MANAGER RESET THE CAR BECAUSE THE SERVICE DEPARTMENT WAS CLOSED. A WEEK LATER THE LIGHTS CAME UP AGAIN. I CALL THEM AND THEY TOLD ME TO BRING IN THE CAR THEY DON'T KNOW WHAT'S GOING ON SINCE THIS IS A NEW CAR WITH NO RECALLS. I GUESS THE RESET THE CAR AGAIN AND GAVE IT BACK TO ME. DECEMBER 2017 AGAIN THE LIGHTS CAME ON I CALLED THE DEALERSHIP NOW I'M WORRIED BECAUSE I DON'T WANT TO DRIVE A CAR WHERE I DON'T KNOW IF MY BREAKS ARE WORKING OR ANY OTHER PART OF THE CAR SINCE I'M DRIVING THIS CAR EVERY DAY TO WORK. THEY TOLD ME IT WAS THE OIL PUMP THEY ORDER ONE AND CHANGED IT. HERE WE ARE ON MARCH 26, 2018, AND THE LIGHTS ARE ALL BACKLIGHTING MY DASHBOARD THERE MUST BE SOMETHING WRONG WITH THIS CAR. I AM SCARED TO DRIVE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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