Honda HR-V Complaints

1,878 consumer complaints on file.

#11421510June 19, 2021
ENGINE
I have replaced my catalyst converter and my check engine light and parking brake light and the safety key light has turned on. The warranty on my vehicle was over the miles before they sent me the notice on the push start button key but I had issue with this before it had passed the warranty miles. The notice was sent to late after I went over. The other lights I had a auto parts hook up the machine and its indicating the engine control module (ECM) detects a catalytic converter problem, it might record DTC P0420, defined as “Catalyst System Efficiency Below Threshold.” I am so fed up with this and bought my Honda new and never had issues with it until I bought this Honda HRV model. I love my care but if it wasn't for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419753June 5, 2021
SERVICE BRAKES
Received dash warning "Brake Hold System Problem" ."Electric parking brake system problem parking brake not available. See your dealer".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419095May 31, 2021
ELECTRICAL SYSTEM
The start button does not turn on or turn off the vehicle. Unable to rely on the vehicle. Service states to replace the FOB that did not alleviate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418920May 28, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The vehicle was taken to the local dealer to be repaired under NHTSA campaign number: 21V215000 (Fuel System, Gasoline). While leaving the dealer, there was an abnormal fuel odor inside the vehicle. The contact stated while driving the fuel odor in the vehicle caused her to have headaches and there was a burning sensation in her throat and in her eyes. The contact continued driving to her residence. The contact was concerned that the fuel odor might cause long-term health conditions. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 32,415.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418473May 25, 2021
POWER TRAIN
The contact owns a 2019 Honda. HR-V. The contact stated while driving 40 mph, the accelerator pedal was depressed however, the vehicle loss motive power and power steering assist making it difficult to change lanes. The contact also stated that while driving and exceeding 40 mph, the vehicle started jerking. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417890May 20, 2021
ELECTRONIC STABILITY CONTROL (ESC)
The VSA modulator went out in the car making all lights on the dashboard flash and light up, and crashed the computer system for the car. The VSA modulator was not working due to an internal failure is all I was told. My VSA modulator went out while I was in Drive with the brake applied in the drive thru for food. This prevented the vehicle from being driven safely due to not knowing what was lit up on the dashboard, caused visual confusion and distraction while driving, and would cause a panic to a driver if the VSA modulator went out on them while they were driving. Plus the displays crashed, so there was no way or knowing your speed. The VSA modulator was replaced for nearly $1,500 from the Honda Dealership and there were no prior errors on this vehicle or part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415577May 7, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ON THE HIGHWAY AND CAR COMPLETELY CAME TO A DECREASED SPEED OF 60 FROM 75. HEAVILY REVVING. RPM JUMPED CONTINUOUSLY. FROM 60 TO 20MPH FOR A HOOD 15MIN CONSTANTLY PULLING OVER WITH HAZARDS TO LET ENERGY BUILD WHILE ENGINE COOLED. LEAK HUGE LEAK UNDER CAR OUT OF NO WHERE 95000 +
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415130May 4, 2021
ELECTRICAL SYSTEM
THE START/STOP BUTTON STOPS WORKING. LEFT ME STRANDED AWAY FROM HOME. BATTERY IN KEY FOB WAS REPLACED AND CAR BATTERY IS NEW. THE BUTTON HAS TO BE PRESSED MULTIPLE TIMES TO START THE CAR. THE BUTTON HAS STOPPED TURNING OFF THE CAR AS WELL. MULTIPLE ATTEMPTS TO PRESS THE BUTTON TO TURN OFF THE CAR ARE NEEDED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414450April 29, 2021
SERVICE BRAKES
WHENEVER I STEP ON THE BRAKES WHILE DRIVING ON A BUMPY ROAD OR ANY TYPE OF BUMP THE BRAKE PEDAL JITTERS HEAVILY FEELING LIKE THE BRAKES GIVE OUT FOR THAT FEW SECONDS. SCARES ME TO THINK THAT THE BRAKES MIGHT GIVE OUT OR STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413913April 26, 2021
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
MY VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT ANY WARNING. THIS WAS A VERY SCARY AND DANGEROUS EXPERIENCE. AFTER THE ENGINE COMPLETELY STOPPED AND I TRIED TURNING ON A SYMBOL OF STEERING WHEEL AND AN EXCLAMATION CAME ON. ONLY THING TO NOTE IS THAT WE WERE USING THE CRUISE CONTROL AT THAT TIME. MY VEHICLE WAS COMPLETELY DISABLED AND HAD TO BE TOWED. THE HONDA DEALER SAID IT WAS NOTHING BASED ON DIAGNOSTICS AND THEY'RE NOT SURE WHY THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413251April 21, 2021
VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR WITH THE CRUISE CONTROL BEING SET, THE SETTING GETS CANCELLED AUTOMATICALLY WHILE THE VEHICLE IS IN MOTION AND THE VEHICLE SLOWS DOWN IMMEDIATELY. THIS HAS HAPPENED TO MY VEHICLE MORE 20-30 TIMES NOW IN THE PAST LESS THAN ONE YEAR. I RESET THE CRUISE SPEED AGAIN AND IT AGAIN CANCELS THE SET SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413256April 21, 2021
AIR BAGS, STRUCTURE:BODY
I TRIED TO SWERVE TO AVOID HITTING THE CAR IN FRONT OF ME
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11412896April 19, 2021
POWER TRAIN
VEHICLE WAS IN MOTION ON INTERSTATE, ALL OF A SUDDEN, WHEELS WILL NOT RESPOND TO ACCELERATION OR REVERSE, ENGINE WILL REV, BUT WHEELS DO NOT SPIN. CATASTROPHIC TRANSMISSION FAILURE WITH NO WARNING LIGHTS AND NO INFORMATION TO KNOW WHAT IT WAS AS VEHICLE DIED ON INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408612April 18, 2021
STRUCTURE:BODY, SERVICE BRAKES
A TOTAL BRAKE FAILURE CAUSED AN ACCIDENT. WHEN PRESSING THE BRAKE PEDAL, IT WAS ROCK SOLID AND WOULD NOT BUDGE. MY WIFE WAS DRIVING GETTING OFF A HIGHWAY EXIT WHEN THE BRAKES FAILED AND REAR ENDED AN SUV STOPPED AT A STOP SIGN. THE ACCIDENT CAUSED HER BACK INJURY WHICH STILL BOTHERS HER TO THIS DAY. THE CRASH WASN'T BAD ENOUGH TO DEPLOY THE AIRBAGS, BUT CAR DAMAGE WAS OVER $5000. THIS PROBLEM ALSO HAPPENED TO ME ONCE AND HAPPENED ONCE AGAIN TO HER. THANKFULLY, NO ACCIDENT THESE OTHER TWO TIMES. RELEASING AND ATTEMPTING TO PRESS THE BRAKE PEDAL A FEW TIME EVENTUALLY MADE THE BRAKES WORK NORMALLY. THIS WAS WHEN WE FINALLY DECIDED TO GIVE UP THE LEASE BECAUSE MY WIFE AND I DID NOT FEEL SAFE DRIVING THE CAR ANYMORE. THE CAR WAS ONLY 2 YEARS OLD AND HAD APPROXIMATELY 10000 MILES ON IT. I AS A MASTER AUTO TECHNICIAN B WOULD GUESS THE PROBLEM WAS LIKELY BE CAUSED BY SOMETHING JAMMING UP IN THE BRAKE BOOSTER OR MASTER CYLINDER, BUT THE DEALER WAS NEVER ABLE TO DUPLICATE THE PROBLEM AND NEVER REPLACED ANYTHING.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11407608April 12, 2021
ELECTRICAL SYSTEM, POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AND MY DASH LIGHTS ALL LIT AND MY CAR STOPPED WORKING. I CHECKED UNDER THE HOOD AND A PLUG HAD BEEN BLOWN OFF MY TRANSMISSION AND SPILLED FLUID ALL ON THE INSIDE OF THE CAR. GOT A TOW TO THE CLOSER HONDA DEALER AND THEY SAID MY TRANSMISSION WAS DESTROYED WITH BITS OF METAL ALL INSIDE AND MY START/STOP SWITCH WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407122April 8, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 HONDA HR-V. THE CONTACT STATED WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED TO FUNCTION. AS A RESULT, THE VEHICLE REVERSED INTO A PARKED VEHICLE THAT WAS IN THE DRIVEWAY. THE CONTACT STATED NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO HAVE IT DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11406923April 7, 2021
POWER TRAIN
WHEN I START MY CAR AND SHIFT IT FROM REVERSE TO DRIVE ON COLD MORNINGS, THERE IS A PRONOUNCED DELAY IN THE CAR MOVING. IN ADDITION, WHEN I HAVE TO ABRUPTLY BRAKE THE TRANSMISSION OCCASIONALLY SLIPS AND/OR SKIPS. I BROUGHT THIS CAR BRAND NEW AND I HAVE ONLY HAD IT SEVEN WEEKS. I SHOULD NOT HAVE PERFORMANCE ISSUES AT THE STAGE. MY PREVIOUS CAR WAS A HONDA ACCORD WITH 310,000 MILES AND THE TRANSMISSION STARTED TO DECLINE SIMILAR TO THIS IN THE LAST FEW MONTHS. THE CAR IS AT THE DEALERSHIP NOW AND THEY SAID THEY CANNOT REPLICATE THIS ISSUE. THE WEATHER IS STARTING TO BECOME WARMER AND MY CONCERN IS THAT THEY WILL MINIMIZE MY CONCERNS UNTIL IT IS NO LONGER COVERED UNDER WARRANTY. MIKE IN THE SERVICE DEPARTMENT INDICATED THAT I HAVE A CVT TRANSMISSION. HOWEVER, A CAR'S TRANSMISSION SHOULD NOT BE DELAYED IN MOVING ESPECIALLY IF IT IS NEW. I AM WRITING BECAUSE I DO NOT WANT SOMEONE ELSE TO EXPERIENCE PURCHASING A NEW VEHICLE WITH PERFORMANCE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406446April 5, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TEMPE HONDA (8030 S. AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 771-8116) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406187April 3, 2021
STRUCTURE:BODY
PAINT IS PEELING ON ROOF NEAR SUNROOF AND ON PASSENGER SIDE REAR DOOR BELOW THE WINDOW. CAR IS WHITE PEARL ORCHID AND THIS SEEMS TO BE A COMMON DEFECT FOR THE 2016 MODEL. CAR WAS STATIONARY, HAS NEVER BEEN IN AN ACCIDENT, IS CLEANED ON A REGULAR BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406230April 3, 2021
STRUCTURE:BODY
THE PAINT ON THE ROOF HAS STARTED PEELING SEVERELY. IT'S FLAKING IN SEVERAL SPOTS FROM THE INITIAL DEFECT. THERE IS EVIDENCE OF PRIOR REPAIR OR DAMAGE THAT WAS NOT DOCUMENTED OR BROUGHT BY THE DEALERSHIP. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL OF THE PAINT BUBBLING, PEELING AND BRAKING OFF. IT IS CONSISTENTLY DETERIORATING. THIS CAR IS ONLY 4 YEARS OLD THIS IS A HUGE CONCERN AND PROBLEM. REPORTS HAVE BEEN SUBMITTED TO HONDA.COM AND HONDA OF SALEM LOCATED AT 1101 VAN NESS AVE NE SALEM OR 97301
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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