Honda HR-V Complaints

1,878 consumer complaints on file.

#11436635October 13, 2021
POWER TRAIN
The contact owns a 2016 Honda HR-V. The contact stated while driving approximately 10 MPH, the vehicle was unable to accelerate. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing transmission and transfer case replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435865October 7, 2021
EXTERIOR LIGHTING
I have a 2016 HR-V A large amount of water gets trapped inside the rear tail light which can short out the lights if not repaired. I noticed it after hearing water sloshing around every time I opened the rear trunk. This is a manufacturing defect and a definite safety issue for Honda. Problem has been an issue since at least 2017 but nothing has been done. Others have reported this as well. Took it to Honda dealer who claimed no knowledge of any issues like this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434977September 30, 2021
AIR BAGS
The SRS light came on one morning when I started my car. I haven’t done anything for this to happen. When the break indicator comes up when too close to a vehicle my car make sudden breaks and stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434338September 25, 2021
POWER TRAIN
My car suddenly stopped going into gear. When the hood was opened by a mechanic, he found that the transmission plug was sitting on top of the transmission. Honda issued a Service Alert in September of 2019 that the cap for the fill plug was known to dislodge from the transmission for Honda Civic, Honda Fit and Honda HR-V. For my vehicle, the issue was known to affect HR-V models 2016-2018. This is on top of the recent recall notice I recently received concerning the CVT Transmission. I now need a new transmission as my car will not go into gear despite having the transmission flushed and refilled. Honda knew about the defect and warned no one of this issue other than their internal people. My car had roughly 85k miles on it at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432457September 10, 2021
POWER TRAIN
(August 2021, mileage less than 68000) I was experiencing some type of transmission squeaking/slipping and at the same time received a notice from Honda Motor to go to a dealer and perform a SW upgrade to fix the transmission issue that was Honda fully aware , I went to the dealer and performed a SW upgrade for my HR-V. Right after the upgrade I notice that my transmission became much more rigid/stiff. I thought it will go away after some driving. After driving less than 300 miles the transmission belt broke while I was at a stop light waiting and the moment I start to move and press gas pedal, my transmission belt broke and I could not move, Immediate it came to my mind that it must have been for the Soft Ware upgrade. The car engine revs but not moving at all. I was stuck on the road. No warning lamp or nothing warned me before this situation happened. It was really a scaring moment. I took the car right to dealership and after inspection they told me that the transmission is gone and I need new transmission. They found metal shaving in the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430925August 29, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
My name is [XXX] - currently own Honda HRV. The Honda HRV was purchased late 2017. Recently after service recall by Honda my car was repaired for service recall by Honda Dealer dealer - 2 days after rain the front passenger floor area next to driver was flooded With water - I immediately took car back to dealer and told them to look at what was wrong as we never had this problem earlier- the service manager told me that there will be charges to even look at it - which I refused to pay as the car I handed before service recall never had this issue. Now with the rains the passenger area next to driver gets flooded every time and after calling Honda they have not responded so far other than informing that they will look up in to it and call me - this has been frustrating experience as it is raining every day for last few days - so please help ASAP. Also checked on internet as one of my friends who has repair garage told me that had similar issue, so inspite of the fact that several of Honda cars have similar problem and it is all over internet ; how come Honda is not aware of this manufacturing defect. This is an serious issue if water remains inside the car will have mold and the car will not be usable - please inform what should a customer do the car is only 3 to 4 years old with just 33,000 miles on it. Honda issued a case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429090August 14, 2021
SERVICE BRAKES
Brakes make scrapping sound as if the emergency brake was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427192July 30, 2021
STRUCTURE:BODY
The paint on my car has started to chip away and will eventually result in rust. I have contacted Honda multiple times and have heard back zero times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426533July 26, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Warning lights came on for ABS system which triggered other lights on dashboard as well. Went to the shop to get it fixed and it is an unclear problem. ABS sensors were replaced, then wheel bearings. Still unclear what the issue is. Lights remain on, car sometimes engages ABS brakes while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425545July 19, 2021
POWER TRAIN
My transmission in my 2017 Honda HRV AWD failed last week when it was just over 52K miles (July 2021). Unfortunately this situation occurred in a very dangerous location as I was about to enter onto a highway. As my car began to drive slower and slower, I was able to pull into a turning area where the car wouldn't drive any further. I was stuck in a high traffic location having to waive cars around me and no ability for a tow truck to get in and pick up the car. My location also left other drivers in danger as the people exiting the highway were also flying around a corner and past us at speeds of 45-60 mph. I had to call 911 to send out police to block off the highway exit and then push my car across this very busy road with me inside steering. It was a very tense and scary situation. Upon making it to a safe location, I had the car towed to my dealership where I found out the following day that the transmission problem was due to some sort of factory defect which of course wasn't communicated to customers ahead of time and there were no recalls in place. I do not believe Honda should be allowed to just ignore this problem until a customer's vehicle breaks down, possibly in a very dangerous, high-speed location, and then fix the problem like the customer should be thankful for the service. Certainly this is a situation where Honda should have done something ahead of time to correct the issue when they evidently knew it was a problem. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425177July 16, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received a recall notification for NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) however, the contact was informed by the dealer that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that there was no date for parts availability. A case was filed. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424899July 15, 2021
POWER TRAIN
7/10: On a highway, the car lost speed, and all warning lights on the dashboard started flashing. The car would not change gears, decided to place it to the side of the road and tow it to Westshore honda. The start button was replaced, and there was no charge due to a recall that covered the fees. No other urgent action required my attention, and I left.was About 15-20 minutes after leaving, while on a busy highway plus it was raining, the same issue happened. It was terrifying to lose the power speed. I drove home safely using offside roads and flashing emergency lights at less than 40 miles. On 7/13-14, I was able to book time at Lakeland's Regal Honda to have my car checked once again. No one called me back until the following day. Regal honda gave an estimate of over 7000. No explanation on what the issue was, just that my transmission needed to be replaced. My car is about 65000 miles and just passed the 5-year mark, so I do not have a warranty. The car is only used on the weekends and I have done all the service needed since I bought it, I've been the only owner. I expressed my shock that a car with this many miles is having issues with the transmission, the service provided said he was going to contact Honda corporate to see what they could do. They charge me $89. I then took my car to Joyce Automotive repair in Lakeland, their diagnostic found codes U0401-68 ECM FAILURE and U0402-68 TCM FAILURE. Unfortunately, they cannot program Honda computers and I have to bring the car back to the dealership. Cost $71 7/15 After extensive research online, (ie https://www.hrvforum.com/threads/transmission-problems.40399/) I discovered this is a popular issue for many honda customers, especially in 2016 owners. I am in fear of my safety and others that do not know or do not get support from honda. Now I have a parked car with no feasible and economical solution and it is frustrating Honda can get away with this. My ask, is for you to do a thorough investigation, Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424140July 9, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA campaign number: 21V215000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there was no time frame for parts availability. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423671July 6, 2021
AIR BAGS
The car was inspected about 2 weeks prior to the accident. Airbags never deployed nor indicated and the car was smashed in. Electrical problem as I should have seen an indicator and airbags never deploy (wearing seat Belt, neck injury, shoulder and back and bilateral knee injuries)and I am as per dr. Order on medical leave as a result of this auto incident.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11423672July 6, 2021
AIR BAGS
The car went up in smoke, the airbags never deployed and there was no indicators. The front was all smashed in. I’m completely disabled.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11423559July 6, 2021
ENGINE
Car started and stopped. After rain a puddle of water only on driver’s side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423067July 1, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification for NHTSA campaign number: 21V215000 (Fuel System, Gasoline) however, the dealer informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422664June 28, 2021
SERVICE BRAKES
Leak thru rooftop and water coming thru the passenger side. Affected sensor transmission and brake system red lights turn on. Need to replace sensor transmission and rooftop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421646June 21, 2021
ELECTRICAL SYSTEM
Pressing the start button isn't automatically turning on or off the car. I have to keep pressing it in order for it to do either. I can't rely on the vehicle if the start button isn't doing what it should do. This has been happening consistently for about 2 months now. The consumer stated he wanted to rescind the complaint, the vehicle is under warranty and will be taken into the dealer to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421642June 21, 2021
ENGINE
The contact owns a 2021 Honda HR-V. The contact stated that while driving at low speeds and attempting to accelerate the vehicle loss power. The contact depressed the accelerator pedal to the floorboard however the vehicle failed to move. There were no warning lights illuminated The contact changed the fuel to a 93 octane however there was no improvement. The vehicle was taken to the local dealer who informed the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda HR-V