GMC Sierra Complaints

15,732 consumer complaints on file.

#11281162November 15, 2019
POWER TRAIN
I EXPERIENCED FAILURE OF THE TRANSMISSION TO SIFT UP OR DOWN ON SEVERAL OCCASIONS BETWEEN 11/01/2019 AND 11/11/2019. ON 11/08/2019 I WAS MONITORING THE TRANSMISSION TEMPERATURE, AND WHEN THE TRANSMISSION TEMP REACHED 164 DEG, THE TRANSMISSION WOULD STOP SHIFTING PROPERLY AT 25 TO 30 MPH, AND THE TRANS TEMP WOULD JUMP TO 192+ DEG. TRANSMISSION SEEMED TO SLIP AND THE VEHICLE WOULD NOT ACCELERATE. RPMS JUMPED TO 3K-4K RMS BUT SPEED WOULD NOT CHANGE UP OR DOWN. CONTACTED THE DEALERSHIP AND MADE AN APPOINTMENT FOR 11/11. ON 11/11 I DROVE THE TO THE DEALER 10 MILES AWAY. I MONITORED THE TRANS TEMP AS I DROVE, AND NO SHIFTING ISSUES UNTIL JUST BEFORE REACHING THE DEALERSHIP (TRANS TEMP HAD REACHED 154 DEG). I ROAD WITH THE DEALER REP FOR A TEST DRIVE AND HE WAS ABLE TO DUPLICATE THE PROBLEM AT 30-MPH AND TRANS TEMP QUICKLY ROSE AGAIN TO OVER 192-DEG. DEALER REP TRIED TO USE THE MANUAL SHIFT OPTION BUT EVEN USING THAT HE WAS UNABLE TO GET THE TRANSMISSON TO SHIFT PROPERLY ANS ENGINE RPMS EXCEEDED 5K AND STAYED THERE UNTIL THE TRANSMISSION SHIFTED INTO GEAR. DEALER REP STATED THAT IS NOT GOOD DURING THE TEST DRIVE. ARRIVING BACK AT THE SERVICE DEPARTMENT THE DEALER REP THAT TEST DROVE THE VEHICLE TOLD THE SERVICE DEP AMANGER THE VEHICLE WAS NOT SAFE TO DRIVE. I WAS TOLD THE TRANSMISSION WOULD NEED TO BE TORN DOWN TO FIGURE OUT WHAT THE PROBLEM WAS AND IT MIGHT BE AFTER THE FIRST OF THE YEAR BEFORE THEY WOULD HAVE IT FIXED DUE ALACK OF PARTS DUE TO THE RECENT STRIKE, AND A BAG LOG OF VEHICLES ALREADY WAITING REPAIR PARTS. OTHER COMPLAINTS THAT SEEM TO MATCH MINE ARE NHTSA IDS: 11193281, 11230193, 11221668, AND 11205523. ISSUE IS A SERIOUS SAFETY ISSUE IF THE VEHICLE CANNOT ACCELERATE SAFELY TO MERGE WITH TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281163November 15, 2019
POWER TRAIN
VEHICLE HAS FAULTY TRANSMISSION SYSTEM THAT AT SHAKES DURING USE OF THE VEHICLE AT ALL SPEEDS. THE VEHICLE ALSO EXPERIENCES "HARD SHIFTS" AT LOW SPEED TO THE POINT THAT THE VEHICLE REAR TIRE "CHIRP" WITH SUCH FORCE THAT IT FEELS LIKE YOU'VE BEEN HIT FROM THE REAR BY ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280015November 14, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CHRIS MYERS AUTO MALL (27161 US-98, DAPHNE, AL 36526, (251) 219-8106) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH A REPRESENTATIVE REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279759November 13, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING AND TURNING INTO A SHOPPING CENTER, THE ENTIRE VEHICLE SHUT OFF, INCLUDING THE ENGINE, ELECTRICAL SYSTEM, AND INSTRUMENT PANEL. THE STEERING WHEEL ALSO SEIZED ALONG WITH THE WINDOWS. WHEN THE CONTACT STOPPED AND RESTARTED THE VEHICLE, THE CONTROL PANEL AND ODOMETER DISPLAY DELAYED TO SHOW THE CORRECT READING AND THE CLOCK HAD TO BE RESET. THE DISPLAY INSTRUCTED THE CONTACT TO ROLL THE WINDOW DOWN AND BACK UP. THE CONTACT HAD TO WAIT SEVERAL MINUTES TO GET POWER TO RESTART THE VEHICLE. THE FAILURE HAD OCCURRED THREE TIMES EVERY THREE MONTHS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS TAKEN TO REGAL GMC (2615 LAKELAND HILLS BLVD, BLDG 3, LAKELAND, FL 33805, (863) 262-4222) FOR A RECALL REPAIR. THE DEALER WAS UNABLE TO LOCATE ANY FAILURE CODES. THE CONTACT WAS INFORMED TO SCHEDULE ANOTHER APPOINTMENT. THE MANUFACTURER ASSIGNED A CASE NUMBER TO THE CONTACT AND STATED THAT AN URGENT SENIOR REPRESENTATIVE WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279762November 13, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHEN THE BRAKE PEDAL WAS DEPRESSED, A VERY LOUD SQUEALING NOISE WAS HEARD. THE NOISE WAS SO LOUD THAT OTHER DRIVERS INFORMED THE CONTACT THAT THERE WAS AN ISSUE WITH HER BRAKES. THE NOISE BEGAN EVER SINCE THE VEHICLE WAS PURCHASED IN 2016. THE VEHICLE WAS TAKEN TO NICK ABRAHAM AUTO-MALL GMC (1115 E BROAD ST, ELYRIA, OH 44035) ON EIGHT OCCASIONS, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-563-9469535. THE APPROXIMATE FAILURE MILEAGE WAS 20,876. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279784November 13, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
AFTER USING THE REMOTE STARTER WHILE VEHICLE WAS PARKED IN MY DRIVEWAY, I STARTED TO DRIVE MY GRANDSON TO SCHOOL. A SHORT DISTANCE FROM HOME SMOKE AND SPARKS STARTED TO EMIT FROM THE REAR SEAT NEXT TO THE SLIDING WINDOW AND ELECTRIC REAR WINDOW DEFROSTER. AS I PULLED OVER THE REAR WINDOW PANEL ON THE PASSENGER SIDE BURST. I ASSUME FROM EXCESSIVE HEAT GENERATED BY THE REAR WINDOW DEFROSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279839November 13, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE CONTACT'S WIFE WAS MAKING A LEFT TURN AT A LOW RATE OF SPEED, THE VEHICLE SHUT OFF IN THE MIDDLE OF AN INTERSECTION WITHOUT WARNING. AFTER MULTIPLE ATTEMPTS TO RESTART THE VEHICLE, THE CONTACT HAD TO DISCONNECT THE BATTERY GROUND CABLE AND RECONNECT IT FOR THE VEHICLE TO RESTART. THE CONTACT TOOK THE VEHICLE TO DON MEALEY CHEVROLET (17185 FL-50, CLERMONT, FL 34711) WHERE THEY WERE ABLE TO DUPLICATE THE FAILURE AND RECOMMENDED THAT THE BATTERY GROUND CABLE BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279922November 13, 2019
SERVICE BRAKES
THE PAST MONTH AS I PUSH ON THE BRAKES DRIVING ON THE ROAD MY STEERING WHEEL STARTS TO SHAKE AS THE BRAKES ARE BEING APPLIED. DOES NOT HAPPEN ALL THE TIME HAS ACTUALLY ONLY HAPPENED 3 TIMES IN A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279535November 12, 2019
TIRES
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500 EQUIPPED WITH MICHELIN LATITUDE TOUR HP TIRES, SIZE: P275/60R20 (NA). WHILE THE CONTACT WAS WASHING THE VEHICLE, HE NOTICED THAT THE TIRE THREADS WERE SEPARATING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BELLE TIRE (39999 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 541-1130) WHERE IT WAS DIAGNOSED THAT THE TIRES HAD PREMATURE WEAR AND NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE TIRE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279241November 10, 2019
WHEELS
WHILE DRIVING ON THE ROAD AT REGULATED SPEED, MY WARNING LIGHT TURNED ON AND ONE OF THE WHEELS WAS LOWER IN AIR PSI COMPARING TO THE OTHER 3. I THOUGHT THE TIRES WERE ALREADY WORN OUT SO COUPLE OF WEEKS LATER I REPLACED THE TIRES, I SAW THAT THE WARNING LIGHT POPPED UP ONCE AGAIN SO I WENT BACK TO THE TIRE SHOP AND WHAT THEY FOUND OUT WAS THAT THE RIM HAS A SLIGHT CRACK ON THE INNER SIDE AND AIR WAS LEAKING OUT, THE WEEK FOLLOWING THE TIRE REPLACEMENT I TOOK MY CAR TO THE DEALER FOR A SOLUTION AND THEY FAILED TO ASSIST ME AND DENIED THE MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278880November 8, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2018 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 60 MPH AND HAULING A TRAILER, THE ABS, SERVICE TRAILER BRAKE, SERVICE POWER STEERING, AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST BRAKING FUNCTIONALITY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHILE NOT TOWING A TRAILER. THE VEHICLE WAS TAKEN TO BUSTER MILES CHEVROLET (1884 ALMON ST, HEFLIN, AL 36264, (256) 781-4536) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A WHEEL SPEED SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,068.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278919November 8, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. AFTER THE CONTACT PARKED THE VEHICLE FROM BEING DRIVEN A SHORT DISTANCE, HE NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED A SPARK OF FIRE ON THE INSIDE OF THE VEHICLE UNDERNEATH THE REAR WINDSHIELD WHERE THE DEFROST MECHANISM WAS LOCATED. THE CONTACT AND THE PASSENGER EXITED THE VEHICLE AND THE FIRE EXTINGUISHED ITSELF. THE FIRE DEPARTMENT WAS NOT CONTACTED. ALMOST IMMEDIATELY, THE REAR DRIVER'S SIDE WINDOW SHATTERED. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO GMC OF PERRYSBURG (LOCATED AT 26875 N DIXIE HWY, PERRYSBURG, OH 43551, 866-442-6919), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11278858November 8, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE VEHICLE FAILED TO IMMEDIATELY COME TO A COMPLETE STOP. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE UNINTENTIONALLY ACCELERATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PLACED INTO NEUTRAL TO KEEP THE FAILURE FROM OCCURRING. THE VEHICLE WAS TAKEN TO MCKINNEY BUICK GMC (3950 S CENTRAL EXPY, MCKINNEY, TX 75069, (469) 804-2338) WHERE THE VACUUM PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278445November 6, 2019
POWER TRAIN
THE 8 SPEED TRANSMISSION SHIFTS HARD GOING FROM 1ST TO 2ND. IT CANT DECIDE WHAT GEAR IT WANTS AT SPEEDS AROUND 40MPH. IT HAS REVVED UP AND THEN SLAMMED INTO GEAR GOING INTO GARAGE AND HAS EVEN DONE IT GOING INTO A PARKING SPOT. THANK GOD NO ONE WAS IN FRONT OF ME! THE TRUCK HAS DONE THIS SINCE NEW. DEALER HAS REPROGRAMMED THE SOFTWARE PER GM, CHANGED THE TRANSMISSION FLUID TO NO AVAIL. DEALER HAS BEEN GREAT IN TRYING TO FIND AND REPAIR ISSUE BUT ALL THEY TELL ME IS GM IS AWARE OF ISSUE BUT DOES NOT KNOW WHAT TO DO. THE ONLY THING THEY ARE ALLOWED IS TO REPROGRAM THE SOFTWARE AND SEND IT HOME. THE DEALER HAS EVEN TOLD ME THEY HAVE SEVERAL CUSTOMERS WITH THIS ISSUE IN ONLY THE 8 SPEED TRANSMISSION. I KNOW HOW TO FIX IT, REPLACE THE TRANSMISSIONS WITH THE NEW 10 SPEED. GM HAS EVEN SAID THAT IS WHY THEY CAME OUR WITH IT BECAUSE THE 8 SPEED HAS ISSUES. I KNOW GM WILL SAY IT IS NOT A SAFETY ISSUE BUT IF A VEHICLE JUMPS INTO GEAR AND HITS A PEDESTRIAN, WHO WILL BE TO BLAME! MY TRUCK HAS 46,000 MILES AND IT HAS DONE THIS SINCE IT WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278480November 6, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. WHEN THE CONTACT AUTO STARTED THE VEHICLE, SMOKE APPEARED FROM THE REAR WINDOW AND A BURNING ODOR WAS NOTICED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED; HOWEVER, FIVE SECONDS LATER, THE REAR WINDOW SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT STATED THAT THE METAL THAT HEATED UP THE WINDOW CAUSED THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9/5625662049. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11278201November 5, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE ATTEMPTING TO ACCELERATE AT HIGHWAY SPEEDS ABOVE 50 MPH, THE SPEED WOULD NOT IMMEDIATELY INCREASE AND THE VEHICLE DRASTICALLY HESITATED TO ACCELERATE. THE FAILURE OCCURRED IN SIXTH, SEVENTH, AND EIGHTH GEARS. THE VEHICLE WAS TAKEN TO ANCIRA GMC (30500 I-10 W, BOERNE, TX) WHERE THE FAILURE WAS DUPLICATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277980November 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. HENDERSON CHEVROLET BUICK GMC (2746 US-41, HENDERSON, KY 42420, (270) 854-9996) AND DON MOORE GM CENTER (3232 VILLA POINT, OWENSBORO, KY 42303, (270) 215-4344) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277988November 4, 2019
SEAT BELTS
TL* THE CONTACT'S SON OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE SEAT BELT ANCHOR FRACTURED. THE VEHICLE WAS TAKEN TO BILLION AUTO BUICK GMC CADILLAC IN SIOUX CITY (4300 SOUTHGATE DR, SIOUX CITY, IA 51106, (712) 560-1125) WHERE THE CONTACT WAS INFORMED THAT THE SEAT BELT ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *LN*JB *DT THE CONSUMER STATED SEATBELT BROKE SOME WEEKS PRIOR TO INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278054November 4, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WERE SEVERAL CRACKS ON THE DASHBOARD AND AIR BAG COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL SMITH BUICK (1940 2ND AVE NW, CULLMAN, AL 35055, (256) 734-4472) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277500November 1, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BERT OGDEN BUICK GMC (LOCATED AT 4216 S HIGHWAY 281, EDINBURG, TX 78539, 956-329-7158) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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