GMC Sierra Complaints

15,732 consumer complaints on file.

#11316706March 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHEN I'M DRIVING AT A SLOW SPEED TURNING THE TRUCK LOOSES ALL POWER AND THE STEERING WHEEL JERKS OUT OF MY HAND, STABILITRAK IS ON THE DISPLAY AND IT SAYS ROLL DOWN DRIVER WINDOW AND ROLL BACK UP! IT ALSO LOOSES ALL POWER JUST DRIVING DOWN THE ROAD NO MATTER THE SPEED! I HAVE ALSO BEEN STOPPED AT A STOPLIGHT AND IT LOST ALL POWER WOULDN'T COME BACK ON SO I HAD TO GET OUT POP THE HOOD AND BANG I. THE BATTERY BOX AND CABLES AND IT STARTED AGAIN! VERY SCARY GOING 75 MPH AND IT SHUTS OFF LEAVING YOU NO STEERING NO BRAKES NO LIGHTS NO NOTHING! SOMETIMES IT SAYS POWER STEERING FAILURE SOMETIMES AND SOMETIMES IT SAYS STABILITRACK PROBLEM AT SOMETHING ABOUT TOWING! THE BRAKES WERE ALSO AFFECTED NO BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316642March 6, 2020
SEATS
VEHICLE WAS PARKED IN GARAGE. METAL SUPPORT BAR IN THE BACK UPPER PORTION OF DRIVER SEAT BROKE. SEAT WAS BEING USED AS ORDINARY AND SNAPPED WHEN I WENT TO RETRIEVE ITEM FROM BACK SEAT BY REACH OVER CENTER CONSOLE AND TO BACK SEAT TO GRAB PURSE. I WEIGHT 135 POUNDS AND AM SMALL PERSON. NO EXTRAORDINARY PRESSURE OR WEIGHT SHIFT. I HAVE FOUND NUMEROUS COMPLAINTS ONLINE FROM PEOPLE SEEKING SOLUTIONS ON HOW TO REPAIR THIS EXTREMELY COMMON ISSUE AS TO LEAD ME TO BELIEVE THESE SEATS ARE DEFECTIVE AND DANGEROUS .REFUSE TO DRIVE TRUCK AS NOT CERTAIN THAT SAFETY BELT WILL BE OF ANY USE IN AN ACCIDENT AS SEAT FLOPS AROUND NOW AND HAS AWKWARD TILT BACK TO ONE SIDE ON THE CONSOLE SIDE AND LAYS BACK TO FAR TO CLEARLY SEE OVER DASH EVEN WHEN FULLY POSTURING ERECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316213March 5, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AFTER SHUTTING VEHICLE OFF, THERE'S LOUD NOISES COMING FROM BEHIND THE STEERING WHEEL THAT SOUNDS LIKE RELAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316296March 5, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT FOWLER BUICK GMC LOCATED AT (5801 US-80, PEARL, MS 39208) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316464March 5, 2020
SEAT BELTS, WHEELS
I BOUGHT THIS TRUCK IN THE DEALER THEY PUT TIRES SMALLER THAN WHAT IT REQUIRES AND A TIRE EXPLODED IN THE FREEWAY, THOSE WHO HELP THE TRAFFIC EXPLAINED TO ME THAT THE TIRE WAS SMALL FOR THE SIZE OF THE TRUCK, THE SAME THING THEY TOLD ME IN THE TIRE PLACES (CLEGG AUTO SALE - 1485 N MAIN ST SPANISH FORK UTAH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315961March 4, 2020
SERVICE BRAKES
THE ABS SYSTEM FAILED WHILE DRIVING DOWN THE ROAD CAUSING THE BRAKES TO LOCK UP AND CAUSED THE TRUCK TO SPIN OUT OF CONTROL NEARLY CRASHING INTO ANOTHER VEHICLE AND JUMPING OVER THE CENTER DIVIDE INTO ONCOMING TRAFFIC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11316092March 4, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT A MONTH AFTER HAVING THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO HAVE THE FUEL PUMP WAS REPLACED, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CONTACT WAS INFORMED THAT THE FUEL CONTROL MODULE NEED TO BE REPROGRAMMED AND THAT ONLY AN AUTHORIZED DEALER HAD THE NECESSARY EQUIPMENT TO PERFORM THE REPROGRAMMING. THE VEHICLE WAS TAKEN TO MOLYE CHEVROLET LOCATED AT (115 W MAIN ST, HONEOYE FALLS, NY 14472), AND WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316192March 4, 2020
AIR BAGS
AIR BAG LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315848March 3, 2020
AIR BAGS
HI I HAVE A 2008 GMC SIERRA THAT IS ON THE AIRBAG RECALL LIST, MY TRUCK IS NOW 12 YEARS OLD AND NO REMEDY I LIVE IN HAWAII WHERE IT GETS HOT AND HUMID. WHY IS IT TAKING SO LONG FOR A FIX? GMC HAVE BEEN PUSHING OUT NEW MODELS EVERY YEAR, I'M SURE A AIRBAG FROM A NEW MODEL WOULD FIT MY TRUCK! PLEASE HELP. BEFORE THE AIRBAG DEPLOYS.THANKS,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315849March 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THIS INCIDENT OCCURRED 4-5 TIMES OVER THE LAST WEEK DRIVING BETWEEN 25-40 MPH. WHILE DRIVING, A WARNING OR NOTIFICATION POPS UP ON THE DASHBOARD SCREEN STATING STABILITRACK OFF OR STEERING ASSIST OFF, WHICH STIFFENS THE STEERING WHEEL AND I CAN'T TURN THE TRUCK AT ALL. AT ONE POINT, THE NOTIFICATIONS POPPED UP AND THEN MY A/C WENT OFF AND RADIO WENT OFF ALONG WITH MY ENTIRE VEHICLE. I HAD TO SLAM ON MY BRAKES, PLACE THE VEHICLE IN PARK, AND THEN RESTART AT WHICH POINT IT CAME BACK ON AND WORKED UNTIL I COULD PULL OVER AND ASSESS WHAT HAD OCCURRED. I ATTEMPTED TO CALL GMC CUSTOMER SERVICE (800-996-9463) AND ADVISE THEM OF THE PROBLEM AND THEY ACKNOWLEDGED A RECALL (#17276 - LOSS OF STEERING ASSIST), BUT IT DIDN'T APPLY TO MY VIN#. IT ONLY APPLIED TO 2014 MODELS OF BOTH CHEVROLET SILVERADO LD AND GMC SIERRA LD VEHICLES, WHEREAS MY VEHICLE IS A 2014 GMC SIERRA LTD. THEY ADVISED THAT A GMC DEALER COULD "REPROGRAM THE EPS MODULE SOFTWARE", BUT THE COST WOULD COME OUT OF MY POCKET AND THEY WOULDN'T ACKNOWLEDGE ANY FAULT OR RECALL ISSUE. MY CONCERN IS OBVIOUSLY THE FACT I HAVE KIDS AND TRANSPORT THEM TO AND FROM SCHOOL AND SPORTING EVENTS. I COULDN'T EVEN IMAGINE THIS HAPPENING WITH CHILDREN IN THE VEHICLE AND CAUSING AN ACCIDENT OR WORSE INJURIES TO PASSENGERS OR THE DRIVER. THIS IS A MAJOR SAFETY ISSUE, AND I'M SURPRISED THIS HASN'T BEEN ADDRESSED OR ACKNOWLEDGED BY GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315930March 3, 2020
SERVICE BRAKES
VIRTUALLY UNABLE TO DEPRESS BRAKE PEDAL AT LOWER SPEEDS - TOTAL BRAKE FAILURE. "NO RECALLS AVAILABLE" ACCORDING TO THE DEALER DATABASE, BUT THIS IS ABSOLUTELY THE SAME BRAKE RECALL ISSUE THEY REFUSED TO ADDRESS FOR A FEW YEARS UNTIL 2 PEOPLE DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315642March 2, 2020
ELECTRICAL SYSTEM, POWER TRAIN, SUSPENSION
TRANSMISSION SLIPPING TURNING CORNERS AT 5 MPH, TRANSMISSION SLIP TAKE OFF AT HILL STOP SIGN, TRANSMISSION HARD SHIFT 2ND TO 3RD GEAR INTERMITTED AND VIBRATION 45 MPH TO 55 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315710March 2, 2020
ELECTRICAL SYSTEM
JUST BOUGHT THIS VEHICLE AND TOOK IT TO THE DEALER AND THEY DON`T HAVE AN EXPLANATION BUT THE BACKUP CAMERA MALFUNCTIONS. THIS COULD BE VERY DANGEROUS WITH YOUNG KIDS AND WHEN BACKING UP WHILE PICKING THE KIDS UP FROM SCHOOL AND AT LOCAL GROCERY OR DEPARTMENT STORES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315540March 2, 2020
SERVICE BRAKES
AFTER PARKING AND BACKING UP WHEN I HIT THE BRAKES, THEY GOT HARD AND DID NOT OPERATE PROPERLY. WHEN PULLING FORWARD THE BRAKES WERE HARD TO OPERATE AND BARELY STOPPED THE VEHICLE. AFTER SITTING A WHILE AND RESTARTING THE TRUCK THEY OPERATED AS THEY SHOULD HAVE. NOT SURE IF THIS IS AN OPERABLE SAFETY ISSUE BUT, IT WAS VERY CONCERNING THAT THE BRAKES DID NOT OPERATE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315549March 2, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING IN THE SNOW THE LED HEADLAMP COVERS BECAME COVERED WITH SNOW WHICH DIMINISHED THE PROJECTION OF THE HEADLAMP BEAM. THE CONTACT STATED THAT THE BEAM PROVIDED WAS INADEQUATE FOR SAFE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED KING BUICK GMC LOCATED AT (4175 BYRD DR, LOVELAND, CO 80538 (970) 667-8905) AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315355March 1, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315366March 1, 2020
SERVICE BRAKES
SOME TIME TRAVELING BETWEEN 60-70 MPH THE TRUCK HAS A VIBRATION OR SOMETHING, BUT IF I TAP THE BREAK PEDAL IT STOPS. I'VE HAD THIS FOUR TIMES ON THE INTERSTATE. TOOK TRUCK TO THE DEALER, THEY FOUND NO CODE LISTED. JUST THIS WEEKEND AS I WAS EXITING THE INTERSTATE RAMP TO I-71 SOUTH THE TRUCK WAS SLOWING DOWN AND I HAD PULL OFF THE INTERSTATE. IT WAS AS IF THE BRAKING SYSTEM WAS BEING APPLIED, TRUCK WOULD NOT MOVE . BREAK PEDAL WAS VERY HARD TO PRESS. I TURNED THE TRUCK OFF FOR A COUPLE OF MINUTES AND RESTARTED, PEDAL WAS STILL VERY FIRM BUT AFTER PUMPING PEDAL, I HEARD THIS SOUND LIKE YOU WERE PASSING GSS YOURSELF AND THEN THE PETAL WAS BACK TO NORMAL. I WAS LUCKY THAT THIS DID NOT CAUSE A WRECK AS MY SPEED WAS BEING REDUCED TO A SLOW SPEED HAVING TO PULL ON INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315445March 1, 2020
SERVICE BRAKES
WHEN BRAKING THE BRAKE PADDLE GETS HARD AND DOES NOT ALLOW ME TO BRAKE. THANKFULLY IT HAS HAPPEN ONLY WHEN I AM PARKING OR COMING TO A STOP. LESS THEN A MONTH AGO I TOOK IT IN TO OUR LOCAL GMC DEALER AND IN HALF AN HOUR THEY SAID IT WAS FIXED. A FEW DAYS AGO IT HAPPENED AGAIN AND WENT BACK TO LOCAL DEALER AND CUSTOMER SERVICE SAID THEY CAN SCHEDULE ME IN TWO WEEKS TO FIX THE ISSUE. I DON'T FEEL COMFORTABLE DRIVING WHEN IT'S A BRAKE ISSUE I BELIEVE IT SHOULD BE FIXED OR AT LEAST TRY TO FIX THE ISSUE AS SOON AS POSSIBLE NOT IN TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315453March 1, 2020
STRUCTURE:BODY, SERVICE BRAKES, SUSPENSION
I LIVE IN OREGON, MY TRUCK THAT I PURCHASED FROM A PRIVATE OWNER FROM UTAH IN JUNE OF 2019 HAD 37,300 MILES TODAY'S DATE MARCH 1 2020 MY TRUCK HAS 39,100 MILES. A COUPLE OF DAYS AGO I CHANGED TO MY OREGON LICENSE PLATE. WHILE UNDER THE TRUCK I NOTICED A LOT OF RUST ON MANY PARTS OF THE BRAKES, SUSPENSION AND FRAME ESPECIALLY WHEN I LOWERED THE SPARE TIRE WHICH SHOWED SEVERE RUST DAMAGE. THIS TRUCK HAS AN EXTREME AMOUNT OF RUST FOR A VEHICLE BUILT IN 2017. I CONSIDER THIS TO BE A SAFETY HAZARD ESPECIALLY BECAUSE DRIVERS USE THIS TYPE OF TRUCK TO HAUL OR TOW HEAVY LOADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312199February 29, 2020
SERVICE BRAKES
TRUCK WAS RECALLED FOR BRAKES. RECALL COMPLETED WAS COMPUTER ISSUE. THAT RECALL CAUSED BRAKE VACUUM TO MALFUNCTION. ALMOST COST ME MY LIFE. 70 MPH IN DALLAS TX TRAFFIC. HAD TO SLOW DOWN QUICKLY. ONCE IT SLOWED DOWN THEN IT WOULDN'T STOP!!! GOT IT TO A PARKING GARAGE ALMOST HIT 3 VEHS. IT WAS TRAUMATIC. GM KNOWS ABOUT THIS ISSUE. MANY OTHERS HAVE REPORTED. NOT HAPPY!!!!! GM EXTENDED THE BRAKE WARRANTY TO 150000 MILES. THAT MAKES ME FEEL BETTER. THEY PUT SAME PART BACK ON. SO I GUESS IT WILL HAPPEN AGAIN. I'M VERY LEARY OF MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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