GMC Sierra Complaints

15,732 consumer complaints on file.

#11338455July 9, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED DENA'S AUTO CENTER (1500 W EL MONTE WAY, DINUBA, CA 93618), WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338505July 9, 2020
UNKNOWN OR OTHER, STRUCTURE
CRACKED DASH. I DID NOT KNOW ABOUT THE LAWSUIT UNTIL RECENT. MY DASH HAS BEEN CRACKED SINCE 2013 AND HAS BEEN GETTING WORSE AS TIME GOES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338157July 8, 2020
AIR BAGS
NOT ABLE TO LOCATE A GMC DEALER THAT HAS THE PARTS TO ADDRESS THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338159July 8, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CRISWELL CHEVROLET LOCATED AT 503 QUINCE ORCHARD RD, GAITHERSBURG, MD 20878, (301) 825-8175, AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338228July 8, 2020
POWER TRAIN
SERVICE 4WD WOULD POP UP ON MY SCREEN EVERYTIME I STARTED MY TRUCK FOR THE LAST TWO DAYS GOING TO WORK. WHEN I GO SLOW AROUND TURNS THEN THE TRUCK WOULD ALMOST STOP. FOUND OUT THAT IT IS THE ACTUATOR AND MY 4WD IS TRYING TO GO INTO 4-LOW AUTOMATICALLY. DEALERSHIP COULD NOT FIT ME IN FOR A WEEK, SO I TOOK IT A TRANSMISSION PLACE BECAUSE THIS IS MY WORK TRUCK AND NOW HAVE ALL MY TOOLS IN MY WIFE'S ACADIA. I HAVE A 32 FT LADDER ON MY TRUCK THAT I'M GOING TO NEED ASAP AND CAN'T PUT ON WIFE'S ACADIA SO I COULD NOT WAIT ON THE DEALERSHIP TO FIT ME IN. ALL TRANS TRANSMISSION PLACE HAS HAD IT SINCE 3 PM ON JULY 7TH AND I JUST PAID $438 FOR A PART AND I'M UP TO THREE SHOP HOURS SO FAR THAT I HAVE TO PAY FOR WHEN I PICK IT UP HOPEFULLY TOMORROW, WHICH WILL INCLUDE THE ADDITIONAL SHOP HOURS IN INSTALLING THE NEW ACTUATOR. THIS IS GETTING EXPENSIVE AND THERE IS NO RECALL FOR THIS PART THAT I'VE SEEN, BUT SHOULD BE INCLUDED IN THE MANUFACTURER WARRANTY. I CAN PROVIDE ALL RECEIPTS ONCE I GET THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338266July 8, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ON JUNE 2, 2020, MY VEHICLE WAS IN THE DRIVEWAY AND CAUGHT FIRE. I'M NOT SURE HOW IT STARTED. I HEARD A LOUD BOOM AND WENT OUTSIDE AND SAW MY TRUCK FULLY ENGULFED IN FLAMES. I PURCHASED THE VEHICLE ON 11/15/2019. IT HAD ONLY 4015 MILES AT THE TIME. THE VEHICLE WAS STATIONARY. THE LAST TIME IT WAS DRIVEN WAS AT 4:00 PM ON JUNE 2ND AND AT 9:58 PM IT WAS ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11337905July 7, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KELLER MOTORS LOCATED AT 700 CADILLAC LN, HANFORD, CA 93230, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337673July 6, 2020
WHEELS
HIT POST AT PARKING SPEED AN WHEEL SPLIT INTO TWO SECTIONS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11337730July 6, 2020
STEERING
WHILE DRIVING HIGHWAY SPEED (75MPH) THE STEERING WENT OUT AS I WAS TRYING TO GO THRU A CURVE., I HAD TO USE BOTH HANDS AND FORCE THE WHEEL TO TURN TO EXIT HIGHWAY. LUCKILY IT WAS ONLY A SLIGHT TURN I WAS TRYING TO NAVIGATE! IT THREW SERVICE CODE'C0475, THEY SAY IT'S THE STEERING GEAR! $2700 FIX I BELIEVE IT'S ELECTRONIC ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337567July 5, 2020
POWER TRAIN, SUSPENSION
IN 2017 BEFORE MY VEHICLE COMPLETING TWO YEARS FROM THE DATE OF PURCHASE AT (70,000 KM) THE VEHICLE START SHUDDERING WHEN ACCELERATING AT LOW SPEED, WHEN THE SERVICE WAS DUE I TOOK THE VEHICLE TO DEALER FOR SERVICE & COMPLAINED ABOUT THE SHUDDERING ISSUE, AFTER DIAGNOSING THE VEHICLE THEY SAID THAT THEY HAVE TO REPLACE THE TORQUE CONVERTER, SO THEY DID REPLACE THE TORQUE CONVERTER UNDER WARRANTY AFTER FIXING THE TORQUE CONVERTER ISSUE I FOUND TRACE OF OIL IN FRONT DRIVER SIDE & AGAIN WHEN THE SERVICE WAS DUE I COMPLAINED ABOUT THE LEAK, AFTER DIAGNOSING THE FOUND THAT THE SHOCK ABSORBER IS LEAKING, BUT THEY DIDN'T REPLACE IT BECAUSE IT'S NOT COVERED BY THE WARRANTY AS THEY SAID IT'S CONSIDERED AS CONSUMABLE PARTS, VERY STRANGE FOR A SHOCK TO LEAK IN LESS THAN THREE YEARS CONSIDERING THAT I DIDN'T EVEN DRIVE IT IN OFFF ROAD, & THIS IS NOT THE FIRST VEHICLE I OWN, ALL THE VEHICLES I OWNED DIDN'T LEAK FOR TWENTY YEARS, SORRY I KNOW IT'S CONSUMABLE PART BUT I AM NOT CONVINCED BY THESE WORDS, THERE MUST BE A PROBLEM WITH THE SHOCKS, ANYWAY I DECIDED TO NOT REPLACE IT WITH THE OEM SHOCKS I INSTALLED FOUR NEW AFTER MARKET SHOCK, NO MORE PROBLEMS WITH THE SHOCKS TILL TODAY. IN Q4 LAST YEAR 2019 THE TRANSMISSION SHUDDERING ISSUE STARTED AGAIN & WHEN I TOOK THE VEHICLE FOR SERVICE I RAISED A COMPLAIN AGAIN FOR SHUDDERING ISSUE, THIS TIME THEY SAID WE DON'T HAVE TO REPLACE THE TORQUE CONVERTER WE ONLY HAVE TO FLUSH THE TRANSMISSION FLUID WITH NEW OIL, I THINK IT'S MOBIL 1, & I HAVE TO PAY FOR THAT BECAUSE AGAIN CONSUMABLES & NOT COVERED BY THE WARRANTY, HEY WAIT A MINUTE YES I BROUGHT THE VEHICLE FOR SERVICE PLUS THE SHUDDERING PROBLEM BUT THE TRANSMISSION FLUID IS NOT DUE YET FOR CHANGE IF YOU HAVE TO FLUSH THE TRANSMISSION TO FIX THE PROBLEM THEN DO IT, BUT DON'T CHARGE ME BECAUSE OF THE MANUFACTURER FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337285July 3, 2020
SEAT BELTS, STEERING, EXTERIOR LIGHTING
THE STEERING IS EXTREMELY LOSE WHERE I CAN TURN THE WHEEL ALMOST HALF WAY BEFORE IT TURNS THE TIRES. THE HEADLIGHTS MOVE CONSTANTLY AFTER BEING ADJUSTED AND MAKE IT NEARLY IMPOSSIBLE TO SEE AT NIGHT. THE 4WHEEL DRIVE BOX IS CONSTANTLY THROWING THE TRUCK INTO 4WHEEL AUTO AND 4WHEEL LOW WITHOUT WARNING, WHATCHA IS VERY DANGEROUS WHEN ENTERING THE INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337110July 2, 2020
POWER TRAIN
WHILE UNDER POWER AND DRIVING, THE TRUCK EXPERIENCES NOTICEABLE VIBRATIONS THAT SEEM TO COME FROM THE DRIVETRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337147July 2, 2020
SERVICE BRAKES
TL* THE CONTACT OWNED A 2019 GMC SIERRA. THE CONTACT HAD A RECALL FOR THE BRAKES AND HAD THEM REPAIRED. THE VEHICLE WAS SITTING IN A PARKED POSITION AND EVERYTHING SHUT DOWN. THE VEHICLE HAD NO POWER FOR ABOUT 25 MINUTES BEFORE IT WAS ABLE TO BE RESTARTED. THE PANEL STATED THAT THE VEHICLE WAS SHUT DOWN FOR A MANUFACTURER RESET. THE VEHICLE WAS DRIVEN AND THE BRAKES MALFUNCTIONED WHILE MAKING A LEFT-HAND TURN. THE VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE CONTACT STATED THAT HE BELIEVED THE OTHER DRIVER HAD BROKE HIS FOOT BUT REFUSED TO BE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOTALED THE VEHICLE. THE CONTACT STATED THAT HE SUSTAINED SCRAPES AND BRUISES. HE WAS SEEN BY AN ORTHOPEDIC DOCTOR. THE MANUFACTURER WAS CONTACTED AND THEY SAID COULD NOT DETERMINE FROM THE VEHICLE'S BLACK BOX WHAT CAUSED THE ACCIDENT. THE UNKNOWN DEALER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY BEING INSPECTED BY ENGINEERING FIRM HIRED OUT BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 10,000. *BF *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11337157July 2, 2020
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A LEFT TURN, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER AND STALLED. THE CONTACT EXPERIENCED THE FAILURE TWICE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. AUBURN VALLEY GMC LOCATED AT 3104 AUBURN WAY NORTH, AUBURN, WA 98002 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 95,500. *BF*JB CONSUMER STATED CONTACTED THE DEALER . THERE IS A DESIGN FLAW WHERE VEHICLE LOSES TOTAL POWER TO AN OVERLOAD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337209July 2, 2020
STRUCTURE:BODY
MY DASHBOARD CRACKED BY THE PASSENGER SIDE AIRBAG ABOUT A YEAR AGO AND NOW IT IS CRACKING ABOVE THE GAUGE PANEL. IT CRACKED THE FIRST TIME WHEN I GOT IN IT AND STARTED HOME FROM WORK.THE SECOND CRACK ABOVE THE GAUGE PANEL I HAD JUST NOTICED A WEEK AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331956July 1, 2020
UNKNOWN OR OTHER, STRUCTURE
CRACKED DASHBOARD. IN BUNCH OF PLACES FOR NO APPARENT REASON. HAD TO PURCHASE DASH BOARD SKIN OVER IT. IT ALWAYS GARAGE KEPT. THIS SHOULD BE A RECALL EVERY ONE I KNOW WITH CHEVY OR GMC HAVING SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331959July 1, 2020
POWER TRAIN
HARSH DOWNSHIFT INTERMITTENT BETWEEN 20 AND 30 MPH. BINDING/CLUNKING AT LOW SPEEDS WHEN DOWNSHIFTING INTO FIRST OR UP SHIFTING INTO 2. TRANSMISSION SHUDDER WHEN ACCELERATING IN FIRST GEAR. VEHICLE LUNGES FORWARD INTERMITTENTLY AT LOW SPEEDS WHEN SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331766June 30, 2020
ENGINE
ACTIVE FUEL MANAGEMENT SYSTEM FAILED AS I WAS DRIVING DOWN THE STREET. ENGINE STUCK IN 4 CYLINDERS. SOUNDED LIKE IT WAS GOING TO BLOW UP IT WAS RATTLING SO LOUD. RAPID LOSS OF POWER AND TORQUE AS A RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331779June 30, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED EARNHARDT BUICK GMC (6315 E AUTO PARK DR, MESA, AZ 85206; (480) 359-1096) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331653June 30, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE MAKING TURNS THE VEHICLE INTERMITTENTLY STALLS, LOSING ALL CONTROL OF STEERING AND ELECTRICAL COMPONENTS. WHEN IT STALLS THERE IS NO STEERING CONTROL WHATSOEVER AND THE VEHICLE DOES HAVE BRAKES, BUT SLOW TO REACT.. RESTART THE VEHICLE AND THE COMPUTER SYSTEM SLOWLY RESETS. THIS HAS HAPPENED 5 TIMES IN THE LAST2 DAYS. TAKING THE VEHICLE TO THE DEALERSHIP AS SOON AS THEY HAVE AN OPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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