GMC Sierra Complaints

15,732 consumer complaints on file.

#11331446June 29, 2020
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER WAS INOPERABLE, CAUSING VISIBILITY ISSUES WHILE DRIVING. DUE TO THE FAILURE, THE DEFROSTER/DEFOGGER SYSTEM WAS INOPERABLE. MCCONNELL AUTOMOTIVE (3150 DAUPHIN ST, MOBILE, AL 36606, (251)476-4141) WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE DEALER PROVIDED AN ESTIMATE OF $1,191 TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 50,724.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331577June 29, 2020
UNKNOWN OR OTHER
I BOUGHT THIS NEW ON JAN 3, 2016 ON JULY 26 26, 2019 WHILE FROM WACO TO FT. WORTH TEXAS, MY AC COMPRESSOR SEIZED AND BLEW DESTROYED THE SERPENTINE BELT. I HAD TO REPLACE THE AC COMPRESSOR AND BELT. 31,000 MILES BUT OUT OF WARRANTY. LAST WEEK I WAS DRIVING HOME FROM WORK AND FELT THE AC WAS AGAIN BLOWING HOT AIR. I TOOK IT IN AND TODAY 06/29/20 I HAVE TO REPLACE THE AC CONDENSER AS IT HAS A LEAK AT A WELD POINT. I HAVE READ DOZENS OF COMPLAINTS THAT THIS IS A KNOWN ISSUE AND DEFECT. I WILL NOW BE OUT OVER $2,000 FOR A KNOWN PROBLEM AND ISSUE. I HAVE READ THE TSB, WATCHED NEWS REPORTS AND ON-LINE FORUMS. THE TECH AT MY DEALERSHIP SAID THIS IS A SUPER COMMON PROBLEM WITH THESE VEHICLES. THAT SEEMS LIKE IT WOULD LEAD TO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331599June 29, 2020
ENGINE
MY TRUCK IS JUST OUT OF WARRANTY, BUT AFTER 3 YEARS ONLY 15,000 MILES. CHK ENGINE LIGHT COMES ON, DEALER SAYS 3 BAD FUEL INJECTORS. DEALER HAS SEVERAL OTHER TRUCKS WITH THE SAME PROBLEM. OBVIOUSLY A MANUFACTURE PROBLEM THAT I SHOULDN'T HAVE TO PAY FOR. ALSO IS THIS AN EMISSION SYSTEM PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331217June 27, 2020
STEERING
THE VEHICLE LOSES POWER STEERING AT SPEEDS UNDER 25 MPH. I NOTICED A RECALL BY GMC FOR THIS BUT THE DEALERSHIP SAID IT DOESN'T COVER MY TRUCK. IT ONLY HAPPENS WHEN I AM IN A SLOW TURN LIKE A TRAFFIC CIRCLE OR TURNING ONTO A STREET AFTER BEING STOPPED. THE VEHICLE HAS 201,000 MILES. ARE RECALLS LIMITED BY MILEAGE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331042June 26, 2020
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHEN I TURN ON MY AIR CONDITION THE LEFT SIDE BLOW OUT HOT HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330833June 25, 2020
UNKNOWN OR OTHER
REAR RIGHT TAIL GATE BUSHING - GM (84331136), BROKE AND TAILGATE SLAMMED DOWN WHEN OPENING. GMC HAS A SERVICE BULLETIN PRELIMINARY INFORMATION DATED 09/2016 BULLETIN # PIT5251B REGARDING THIS FAILURE. I CONTACTED DEALER AND THEIR RESPONSE IS THAT IT'S NOT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330494June 24, 2020
UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NAVIGATION STATES TO TURN RIGHT WHEN IT SHOULD BE LEFT OR VICE VERSA. THIS WAS A PROBLEM ON THE 2016-2017 MODELS ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330575June 24, 2020
POWER TRAIN
PURCHASED VEHICLE BRAND NEW FROM DEALERSHIP AND FROM DAY ONE, I NOTICE THE POWER TRAIN SLOW TO SHIFTING FROM GEAR ONE TO TWO. THE VEHICLE HESITATES AND SOMETIMES SHIFTS HARD ONLY DURING COLD STARTS. EVERY TIME I TAKE IT IN FOR MY SCHEDULE SERVICE I REPORT THE SAME ISSUE TO MY SERVICE ADVISOR ALONG WITH THE SERVICE MANAGER AT THE GMC DEALERSHIP. THEY SAY THAT IT IS A NORMAL PROBLEM AND THEY KNOW ABOUT IT. THE LAST SCHEDULE SERVICE I TOLD THEM ABOUT THE SAME PROBLEM, THIS TIME HIS SERVICE TECH TEST DROVE VEHICLE AND SAID TORQUE CONVERTER WAS SHUDDERING CAUSING VIBRATION. THE SOLUTION HE SAID THEY CHANGED THE TRANSMISSION FLUID. TODAY I STILL NOTICE THE SAME ISSUE AND WILL REPORT TO THE DEALERSHIP NEXT TIME I TAKE IN FOR SERVICE. I HAVE READ THIS IS A COMMON PROBLEM FROM THE MANUFACTURE SINCE PUTTING IN AN 8 SPEED TRANSMISSION. I FEEL THIS IS A SAFETY ISSUE AND SOME DAY I MAY FEEL THAT THE TRANSMISSION MAY LOCK UP ON ME AND MAY CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330379June 23, 2020
SEAT BELTS
PULLED OUT REAR MIDDLE SEAT BELT TO PUT MY GRANDCHILD IN IT AND IT WON'T RETRACT.WAS TOLD BY DEALERSHIP THAT THEY WOULD NOT FIX IT AT NO COST BECAUSE I WAS 120 MILES OUT OF MY WARRANTY. THERE IS A RECALL ON SEATBELTS BUT NOT THE PICKUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330022June 22, 2020
UNKNOWN OR OTHER, STRUCTURE
DASHBOARD CRACKING IN 2 PLACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330146June 22, 2020
UNKNOWN OR OTHER
THE FRONT PARK ASSIST SENSORS ON THIS TRUCK DO NOT OPERATE AS INTENDED, OR AS ON PRIOR YEARS OR AS ON OTHER VEHICLES. THE SENSORS DID NOT PICK UP PARKING BOLLARDS IN FRONT OF A CONVENIENCE STORE AND RESULTED IN A MINOR DING THAT COST OVER $1300 TO REPAIR. WHEN BUMPER WAS REPAIRED THE SERVICE PERSON SAID SENSORS WERE FIXED, YET, TO HIS SURPRISE, WE WERE ABLE TO INCH UP TO A CAR DIRECTLY INTERSECTING THE FRONT OF THE CAR AND IT DID NOT PICK IT UP. I DID A SIMILAR TEST WITH A BRAND NEW/UNSOLD VEHICLE ON DEALER LOT IND IT FAILED TO SENSE THE LARGE TRUCK DIRECTLY IN FRONT OF IT. THIS I BELIEVE CAN BE A VERY DANGEROUS SAFETY ISSUE AS THE TRUCK HOOD SITS VERY HIGH IMPEDING VIABILITY AND A SMALL PERSON OR PET CAN EASILY GO UNDETECTED. THESE VEHICLES HAS ALSO HAD NUMEROUS RECALLS INCLUDING ONE FOR THE POSSIBILITY OF THE HOOD FLYING OPEN WHILE OPERATING. I HAVE SOLD THE TRUCK AS ALL OF THESE ISSUES HAVE DEVALUED THE VEHICLE, IT REMAINS UNSAFE AND GM RESPONSE HAS BEEN LESS THAN FAVORABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330205June 22, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
WHEN DRIVING AT HIGHWAY SPEED OR ACCELERATING THE BACK OF THE TRUCK WILL VIOLENTLY VIBRATE.AT TIME IT IS ALMOST UNCONTROLLABLE AND BECOMES VERY HARD TO STEER. I SO I HAVE RESEARCHED THIS ISSUE AND IT SEEMS THAT THERE ARE MANY COMPLAINTS ABOUT THIS EXACT ISSUES WITH 2014 TO 2019 CHEVY AND GMC TRUCKS. I JUST HAD THE ALIGNMENT DONE AND BRAND NEW TIRES PUT ON IT THE TRUCK 6-22-20. NOW THE TRUCK SHAKES EVEN MORE THEN IT DID BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329856June 21, 2020
WHEELS
WHILE GETTING MY TRUCK INSPECTED THE SHOP OWNER TOLD ME ABOUT A BULGE ON RIGHT FRONT TIRE. HE ASKED ME IF THEY SOLD THAT TO ME LIKE THAT I PROCEEDED TO TELL HIM YES. HE SAID IT SHOULD BE REPORTED SO THAT IS WHAT I'M DOING. I'M NOT SURE IF THIS IS COVERED. I CONSIDERED IT A SAFETY WHEN VEHICLE WAS PURCHASED IN TENNESSEE AND GOING TO UPSTATE NY, AND I'M 74 YRS OLD. WIDOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329877June 21, 2020
UNKNOWN OR OTHER
THE VEHICLE SHAKES AT HIGH SPEEDS OF 40 MPH AND HIGHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329880June 21, 2020
STRUCTURE:BODY, SUSPENSION
THE REAR END MAKES NOISE WHEN TURNING AND SOMETIMES STOPING. WHEN WEIGHT IS PLACE ON BED THE REAR END MAKE NOISES. SOMETHING IS WRONG IN THE REAR END OF THIS TRUCK. WHEN TRUCK IS MOVING AND TURNING YOU CAN HERE THE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329665June 18, 2020
UNKNOWN OR OTHER
A/C CONDENSER HAD TO BE REPLACED AS IT LEAKED ALL THE FREON. MY MECHANIC SAID HE'S HAD SEVERAL OF THESE GMC SIERRAS AND CHEVY SILVERADOS AROUND THE SAME AGE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329525June 18, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE RPM INCREASED WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS FIRM. THE GEAR SHIFTER WAS SHIFTED TO NEUTRAL TO SLOW THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, FRONT AND REAR BRAKES INDEPENDENTLY ACTIVATED. ADDITIONALLY, THE DOOR LATCHES LOCKED AND UNLOCKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO PAYNE CHEVROLET BUICK GMC (2229 E EXPRESSWAY 83, WESLACO, TX 78599), WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE ABS SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329309June 17, 2020
POWER TRAIN
MY 2015 GMC SIERRA HAS THE 8 SPEED TRANSMISSION WHICH HAS BEEN AN ISSUE SINCE I HAVE OWNED THE VEHICLE. I BOUGHT THE VEHICLE USED IN THE FALL OF 2018 AND THE TRUCK/TRANNY RAN GOOD FOR ABOUT 10 MONTHS. THEN IN LATE SUMMER AND EARLY FALL OF 2019, THE TRUCK JERKING HARD SHIFTS STARTED TO APPEAR. IN OCTOBER OF 2019 I BROUGHT MY TRUCK INTO MY DEALER TO HAVE THEM LOOK AT MY TRANNY DUE TO THE REALLY HARD SHIFTS FROM 1ST TO 2ND OR 2ND TO 3RD AND VICE VERSA 3RD TO 2ND AND 2ND TO 1ST. I HAD TO PAY A $80 DIAGNOSIS FEE AND THEY REPROGRAMMED MY TRANNY AND THE ECU TO SMOOTH OUT THE SHIFTS AND NOT MAKE THE SHIFTS SO HARD. IN ALL THE SOFTWARE REPROGRAM DID GET RID OF THE HARD SHIFTS, BUT IN RETURN NOW MY VEHICLE DROVE LIKE IT HAS A 6 SPEED TRANSMISSION INSTEAD OF AN 8 SPEED. IN JUNE OF 2020 I BROUGHT MY TRUCK BACK INTO MY DEALER TO LOOK AT MY TRANNY AGAIN! NOW MY TRANNY FELT LIKE IT WAS ALWAYS "HUNTING" FOR A DIFFERENT GEAR. WHEN DRIVING ON THE INTERSTATE AT 75 MPH 1600 RPM, IF THERE WAS A LITTLE BIT OF HEAD WIND OR I STARTED TO DRIVE UP A HILL, THE TRANNY WOULD DOWNSHIFT AND RPM'S JUMP UP TO 2200 RPM TO MAKE UP FOR THE DIFFERENCE IN ROAD GRADE, SAME AS WHEN DRIVING IN TOWN UP A HILLAT 35MPH. A 8 SPEED TRANSMISSION SHOULD NOT BE DOING THAT! AT INTERSTATE SPEEDS (75 MPH) MY PASSENGER SIDE SEAT WILL SIT THERE AND JUST WIGGLE AND SHAKE BACK AND FORTH. I HAVE CHANGED OUT BALL JOINTS AND STRUTS WITH BRAND NEW ONES THINKING THAT WAS THE PROBLEM AND THE SEAT STILL WIGGLES BACK AND FORTH. WHEN DRIVING MY VEHICLE IT FEELS LIKE I AM DRIVING WITH A 6 SPEED TRANSMISSION THAN AN 8 SPEED. I HAVE READ THAT THIS SEEMS TO BE A COMMON PROBLEM IN THESE MODEL YEAR GM VEHICLES AND I FEEL GM NEEDS TO FINALLY ADDRESS THIS ISSUE ONCE AND FOR ALL AND KEEP THEIR GM CUSTOMERS SATISFIED. I DIDN'T PLAN ON BUYING A 3 YEAR OLD USED VEHICLE FOR IT TO HAVE THE ISSUES IT HAS HAD SINCE I HAVE OWNED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329324June 17, 2020
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2020 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SYSTEM BRAKE FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE WARNING LIGHT ILLUMINATED, THE CONTACT EXPERIENCED COMPLETE BRAKE AND STEERING FAILURE. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A CURB TO SLOW DOWN THE VEHICLE AND AVOID A POSSIBLE COLLISION WITH ANOTHER VEHICLE. THE CONTACT STATED THAT HE HAD SUFFERED PAIN TO HIS LEFT SHOULDER BLADE AND LEFT KNEE; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION DUE TO COVID-19. AFTER EXPERIENCING THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO DESERT SUN MOTORS, INC. (2600 N WHITE SANDS BLVD, ALAMOGORDO, NM 88310) WHERE THEY CLEARED THE SYSTEM'S COMPUTER AND INFORMED THE CONTACT THAT THEY FOUND NO DEFECTS WITH THE VEHICLE. UPON RETURN OF THE VEHICLE, HE EXPERIENCED ANOTHER BRAKE FAILURE AS THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AT 55 MPH. DUE TO THE FAILURE, THE CONTACT WAS FORCED TO RUN A RED LIGHT AND DRIVE UP AN INCLINE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED SHAMALEY BUICK GMC (955 CROCKETT ST, EL PASO, TX 79922) WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A FIELD INSPECTOR WAS SENT TO INSPECT THE VEHICLE. THE CONTACT STATED THAT KNOW BRAKE FAILURE CODES WERE DETECTED. THE CONTACT STATED AFTER THE THIRD FAILURE THE VEHICLE WAS TOWED TO SHAMALEY GMC WHERE IT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11329129June 16, 2020
ENGINE
ON MAY 26, 2020, MY 2017 TRUCK'S CHECK ENGINE LIGHT APPEARED. VEHICLE IS IN ORIGINAL MANUFACTURER'S WARRANTY WITH 25,000 MILES, + OR -. TRUCK DRIVEN INFREQUENTLY DURING "STAY-AT-HOME PERIOD. TOOK TO GMC DEALER IMMEDIATELY; READ CODE; INDICATES ALL 8 FUEL INJECTORS OUT OF TOLERANCE.CAN'T EXPLAIN WHY OR PROVIDE IMPACT TO VEHICLE IF DRIVEN IN THIS CONDITION. CAN'T BE DRIVEN; DEALER PROVIDED LOANER. CAN'T ADVISE IF VEHICLE'S ENGINE WILL CUT-OF IF DRIVEN CAUSING UNKNOWN ISSUES. FUEL INJECTORS ARE ON BACK ORDER-NO ESTIMATE OF RECEIPT DATE! ANOTHER 2017 GMC TRUCK THERE WITH SAME ISSUE-BEEN THERE FOR LONGER PERIOD. GM WILL NOT ADVISE DEALER WHEN FUEL INJECTORS WILL BE RECEIVED. DELAY POSSIBLY ASSOCIATED WITH GM STRIKE OR VIRUS. IF TWO OR MORE VEHICLES HAVE PROBLEM, IS PATTERN OR PRACTICE-A SYSTEMIC ISSUE. GM CUSTOMER ASSISTANCE CAN NOT PROVIDE INFORMATION. DIFFICULT TO CONTACT GM CORPORATE OFFICES FOR ASSISTANCE. TODAY IS THREE WEEKS WITHOUT MY VEHICLE, WHICH I NEED. GM IS NOT PROVIDING ADEQUATE (ANY) INFORMATION TO ITS DEALER. THIS OUT OF TOLERANCE FUEL INJECTOR SITUATION HAS BEEN NOTED ON GM OWNER WEBSITES; IT IS NOT UNUSUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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