Ford Freestar Complaints

2,533 consumer complaints on file.

#10432754October 25, 2011
STEERING, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
DRIVING AND THE CAR SHUT DOWN: NO POWER STEERING, NO POWER BRAKES, NOTHING WORKED. THERE WERE NO WARNING LIGHTS OR OTHER INDICATION OF FAILURE. WAS ABLE TO STEER TO THE SIDE OF THE ROAD AND STOP VEHICLE USING EMERGENCY BRAKES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432562October 24, 2011
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
IT STARTED WITH MY DRIVER SIDE WINDOW WORKING ERRATICALLY. SIMULTANEOUSLY, THE BUTTONS ON MY RADIO QUIT WORKING, ALTHOUGH IT RANDOMLY KEPT TRYING TO REPROGRAM "PRESET 2". WITHOUT WARNING, AT 65MPH ON A BUSY ROAD, I ABRUPTLY LOST POWER AND COULD NOT MAINTAIN SPEED OR ACCELERATE. I ALSO EXPERIENCED ERRATIC RPM. CURRENTLY VEHICLE WILL CHRONICALLY NOT START DUE TO POWER FAILURE, EVEN THOUGH BATTERY AND ALTERNATOR HAVE BEEN CHECKED AND ARE FUNCTIONING PROPERLY. THE SUDDEN AND UNEXPECTED LOSS OF ACCELERATION AND ERRATIC RPM IS DANGEROUS. I AM UNABLE TO DRIVE THIS VEHICLE BECAUSE I FEAR FOR MY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432397October 21, 2011
POWER TRAIN
TRANSMISSION WARNING LIGHT APPEARED WHILE ON VACATION. STOPPED AT A DEALER SAID WE WERE OK TO CONTINUE. CAR HAS FELT WEIRD SINCE. AUTO SHOP JUST TOLD US WE NEED A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433190October 20, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
MY HUSBAND WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN NO WARNING, NO CHECK ENGINE LIGHT NOTHING, HE LOSES ALL GEARS AND SPEED. THERE WAS A LOT OF CARS BEHIND HIM, THE ROAD HE WAS ON IS VERY BUSY WITH SEVERAL HILLS AND BLIND SPOTS. WE HAVE CHECKED INTO THIS PROBLEM WITH FORD AND THEY STATE THAT YES THEY ARE AWARE OF A DESIGN PROBLEM WITH THE HOOD BY THE WIND SHIELD WIPERS THAT ALLOWS WATER TO GO IN, DRAIN DOWN THE FIRE WALL AND LEAK INTO THE PCM MODULE AND THE TRANSMISSION. THIS WATER SHORTS THEM OUT AND WITH NO WARNING YOU LOSE SPEED AND GEARS TO CONTINUE DRIVING. THIS IS A HUGE SAFETY ISSUE, I JUST THANK GOD OUR CHILDREN WERE NOT IN THE VAN, AND THAT HE WAS ABLE TO GET THE VAN OFF TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430746October 19, 2011
POWER TRAIN
I HAVE A 2006 FORD FREESTAR AND IT PERIODICALLY DECIDES TO SLAM ON THE BRAKES ON THE FREEWAY WITHOUT MY FOOT TOUCHING THE BRAKE PEDAL. THE TRACTION CONTROL LIGHT FLASHES AND WILL NOT GO FASTER THAN 25 MPH. TURNED OFF TRACTION CONTROL BUTTON AND RAN FINE. TURNED TRACTION CONTROL BACK ON AND THE VAN SLAMMED ON THE BREAKS AGAIN. HAD TO PULL OVER TURN OFF MOTOR AND RESTART ENGINE TO MAKE THE VAN STOP. THIS HAS HAPPENED ON SIX OCCASIONS OVER A PERIOD OF 4 YEARS. RAPID DECELERATION FROM CRUISING SPEED (65 MPH) TO 25MPH WITH ABSOLUTELY NO OPERATOR CONTROL ON THE FREEWAY AND WITH CHILDREN IN THE REAR SEAT. THIS IS A SERIOUS SAFETY ISSUE AND MUST BE INVESTIGATED BY THE NTSB AND REMEDIED BY FORD. IT'S ONLY A MATTER OF TIME BEFORE THERE ARE DEATHS ASSOCIATED WITH THIS DEFECT. THIS CAR HAS BEEN IN THE DEALER'S SHOP FOR A FIX ON THREE OCCASIONS AND THE PROBLEM PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430791October 19, 2011
POWER TRAIN
DRIVING IN PARKING AREA AT 25 MPH WHEN THERE WAS A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE. HAD TO TOW VAN TO TRANSMISSION SPECIALIST GARAGE AS THERE WERE NO APPARENT REASONS FOR THE FAILURE. WAITING FOR DIAGNOSIS AT THIS TIME. NO PREVIOUS NOTICE OR INDICATIONS OF PENDING FAILURE WERE PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430838October 19, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
SUDDEN FAILURE OF THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430544October 17, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH THE VEHICLE BEGAN TO JERK AND THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE REPAIRS PERFORMED ON THE VEHICLE CONSISTED OF THE REPLACEMENT OF THE TORQUE CONVERTER, MASTER AIR FLOW SYSTEM AND EGR VALVE AT DIFFERENT TIMES. IN ADDITION, THE BELT TENSIONER WAS REPLACED. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. MOST RECENTLY, THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430339October 15, 2011
POWER TRAIN
GOING TO WORK WITH MY KIDS IN THE CAR 2004 FREESTAR. GOING TO DROP THEM OFF AT FAMILY'S HOUSE WENT TO GIVE GAS LOST ALL POWER NO WARNING NO INDICATION THERE WAS A PROBLEM COASTING IN MIDDLE OF MAIN ROAD VERY LUCKY ITS A BUSY ROAD COULD HAVE BEEN BAD. NEEDS TO BE SOLVED BEFORE THERE IS A FATALITY. NO MONEY TO GET IT FIXED RIGHT NOW WITH 3 KIDS AND CHRISTMAS ROUND THE CORNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430197October 14, 2011
ELECTRICAL SYSTEM
I AM EXPERIENCING PROBLEMS WITH MY 2006 FORD FREESTAR WHEN IT BECOMES WET. IF I GO THROUGH A CAR WASH OR DRIVE IN INCLEMENT WEATHER THE ENGINE LIGHT STARTS FLASHING AND THE ENGINE POWER STARTS BECOMING ERRATIC, BUCKING AND HESITATING. WHEN THIS FIRST STARTED HAPPENING I WOULD HAVE TO LET THE VAN SIT FOR A FEW HOURS AND THEN IT WOULD RUN FINE. THE LAST FEW TIMES IT HAS HAPPENED IT IS TAKING DAYS FOR THE MOTOR TO GET BACK TO NORMAL. I HAVE HAD IT AT A SHOP, THEY GAVE IT A TUNE UP. THE PROBLEM RECURRED AND TOOK IT TO A FORD CERTIFIED DEALERSHIP AND THEY RAN DIAGNOSTICS, CHARGED ME $100 AND TOLD ME I NEEDED A TUNE UP WHICH I JUST HAD DONE. TOOK IT BACK TO THE SHOP THAT DID THE TUNE UP AND THEY REPLACED THE EGR VALVES TO THE TUNE OF $700. RAN THE CAR THROUGH THE CAR WASH AND PROBLEM RECURS, THEY HAVE NOW REMOVED THE PCM MODULE LOOKING FOR MOISTURE WHICH THEY DID NOT FIND, ANOTHER $100. $900 LATER I AM STILL STRUGGLING WITH THE SAME PROBLEM AND NOBODY HAS ANY ANSWERS. UPON READING MANY COMPLAINTS ABOUT THIS SAME ISSUE ON THE WEB I AM NOW REPORTING IT TO YOU. FORD NEEDS TO RECALL THIS AND MAKE IT RIGHT. IT'S EXTREMELY DANGEROUS TO BE DRIVING IN INCLEMENT WEATHER AND START LOSING POWER TO YOUR CAR! WE ARE NOW HEADING IN TO THE WET WINTER MONTHS AND I'M SCARED TO DEATH TO DRIVE MY VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430095October 13, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE BEGAN TO HESITATE AND EXHIBIT A SEVERE JERKING MOTION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND WITHIN TWO DAYS WHILE DRIVING IN THE RAIN THE IDENTICAL FAILURE RECURRED; AS A RESULT WATER LEAKED INTO THE PCM. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429951October 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I WAS DRIVING DOWN THE ROAD AND THE VEHICLE DROPPED OUT OF GEAR AND LOSS ACCELERATION. IT WOULD NOT GO BACK INTO GEAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429971October 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
2004 FORD FREESTAR LOST ALL ACCELERATION AND STOPPED ON MAJOR ROADWAY. NO PREVIOUS SIGNS OF TROUBLE FROM TRANSMISSION. CLASS ACTION FILED IN US DISTRICT COURT AUGUST 2010 DECLARING FAULTY MANUFACTURING. FORD REFUSING TO REPAIR WITHOUT FULL PAYMENT OF $3200. CURRENT MILEAGE 94,000. HOW MANY MUST GET ROBBED BEFORE THIS IS ADDRESSED? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429307October 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
UPON A STOP OR WHEN ATTEMPTING TO REVERSE, THE CAR LUNGES FOR NO APPARENT REASON. I VIEW THIS AS DANGEROUS, AS THIS HAS OCCURRED SEVERAL TIMES, EITHER WHEN IN A PARKING LOT WITH PEDESTRIANS BEHIND ME ENTERING STORE OR WHEN I AM AT A STOP LIGHT AND PEDESTRIANS ARE IN A CROSSWALK. AFTER RESEARCHING THIS ISSUE, I SEE THAT THIS IS A PROBLEM THAT OTHER PEOPLE ARE HAVING AS WELL, CONCERNING A "THROTTLE BODY" COMPONENT ON THE FORD FREESTYLE FROM YEARS 2005 AND UP. I FEEL THAT THIS SHOULD BE SERIOUSLY INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED THROUGH NO FAULT OF THE CAR OWNER, BUT IN FACT, THE VEHICLE AND THE MAKER OF THE VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429336October 10, 2011
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT 65 MPH AND AUTO STARTS COASTING. ENGINE WILL REV, TRANSMISSION HAS DIS-ENGAGED AND WILL NOT RE-ENGAGE. THIS IS APPARENTLY A VERY COMMON FAILURE WITH THIS MODEL. TRANSMISSION IS OUT, NO WARNING OR NOISE; JUST GONE. SO MANY REPORTED TRANSMISSION FAILURES, ONE HAS TO WONDER WHY THERE HAS BEEN NO RECALLS ISSUED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429228October 9, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN, ELECTRICAL SYSTEM
TRANSMISSION ISSUES HAD TO BE REPLACE, CHECK ENGINE LIGHT WILL NOT TURN OFF. I HAVE READ MANY REPORTS ONLINE ABOUT ISSUES WITH THE TRANSMISSION IN THE 2004 FORD FREESTAR, SENSOR LIGHT ISSUES, TRACKING LIGHT ISSUES. NO WARNING TRANSMISSION JUST DIED 200 MILES FROM HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429246October 9, 2011
POWER TRAIN
AS WE DROVE AT THE 60 MPH SPEED LIMIT ON I-64 IN ST. CHARLES COUNTY, MO, IN THE MIDDLE OF FIVE LANES, OUR TORQUE CONVERTER FAILED. THE ENGINE RACED, AS THE CRUISE CONTROL ATTEMPTED TO CONTROL THE SPEED AS WE DROVE UP A HILL. WE COASTED THROUGH TRAFFIC TO THE SIDE OF THE ROAD. AT THIS POINT, THERE IS VIRTUALLY NO SHOULDER IN THE INTERSTATE HIGHWAY, SO WE WERE BARELY OUT OF THE WAY OF TRAFFIC. WE WERE ON THE DOWNSIDE OF A HILL, AND ON A CURVE, SO THERE WAS NO WAY ONCOMING TRAFFIC COULD SLOW TO AVOID US. WE WERE EXTREMELY FORTUNATE NOT TO BE HIT AS WE COASTED THROUGH THE TRAFFIC LANES TO THE RIGHT SIDE OF THE HIGHWAY, AND MORESO THAT TRAFFIC APPROACHING US FROM BEHIND WAS ABLE TO AVOID US. WE HAD THE VAN TOWED TO A FORD DEALERSHIP, AND THEY REPLACED THE TORQUE CONVERTER, AT A COST OF MORE THAN $1,500. THOUGH THE VAN IS REPAIRED AND BACK IN WORKING ORDER, IT WAS REPAIRED WITH A TORQUE CONVERTER, THAT. TO MY UNDERSTANDING, HAS THE SAME DEFECT THAT THE ORIGINAL HAD. THEREFORE, I AM UNEASY AT THE THOUGHT THAT THE SAME THING COULD HAPPEN AGAIN AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430935October 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
CAS ASKS THIS LETTER AND THE 92 COMPLAINTS ATTACHED HERETO BE PLACED IN THE DOCKET OF EA09-016 AND THAT FORD BE ORDERED TO RECALL ALL 2004-05 FORD FREESTAR, AND MERCURY MONTEREY VANS FOR DEFECTIVE TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428919October 6, 2011
POWER TRAIN
THE MINIVAN HAS BEEN DESCRIBED BY THE DEALERSHIP WITH TRANSMISSION FAILURE. THE PROPOSED REMEDY IS TO COMPLETELY REPLACE THE TRANSMISSION. WE WERE RETURNING HOME AFTER DRIVING APPROXIMATELY 1/2 HOUR AT FREEWAY SPEEDS. AFTER EXITING THE FREEWAY WE PROCEEDED TO AN INTERSECTION AND STOPPED AT A RED TRAFFIC SIGNAL. WHEN THE LIGHT TURNED GREEN AND THE BRAKE WAS RELEASED AND GAS PEDAL PRESSED, THE ENGINE ACCELERATED BUT THE CAR DID NOT MOVE. WE TRIED ALL THE GEARS AND THE CAR WOULD NOT MOVE ALTHOUGH THE ENGINE APPEARED TO BE RUNNING NORMALLY. WE FEEL FORTUNATE THAT THIS FAILURE HAPPENED AT A STOP AND NOT AT FREEWAY SPEEDS AND THAT THE VEHICLES BEHIND US AT THE TRAFFIC SIGNAL DID NOT PLOW INTO OUR REAR END. PRIOR TO THIS INCIDENT OCCURRING WE HAD INTERMITTENT OCCASIONS WITH THE "CHECK ENGINE" LIGHT COMING ON, AND THEN GOING OFF. WE OFTEN WERE ALWAYS ABLE TO CLEAR THE PROBLEM BY TIGHTENING THE GAS CAP WHILE THE CAR WAS RUNNING, WHICH IS A COMMON CAUSE FOR THE LIGHT TO TURN ON. THE VEHICLE WAS PURCHASED USED FROM A FORD DEALER ABOUT 17 MONTHS PRIOR TO THE INCIDENT. DURING THAT TIME WE NOTICED OCCASIONS OF BURSTS OF ACCELERATION WHEN DRIVING AT HIGHWAY SPEEDS. I SPOKE WITH THE DEALER WHO ASSURED US THIS WAS NORMAL. SINCE THE INCIDENT, I HAVE COME TO FIND OUT THERE ARE THOUSANDS OF POSTS ON THE INTERNET REGARDING IDENTICAL PROBLEMS ON THE 2005 FORD FREESTAR, YET NO ACTION HAS BEEN TAKEN. WHILE WE CAME OUT OF THIS INCIDENT SAFELY, I CAN SEE HOW IT WOULD CAUSE TRAGIC ACCIDENTS TO OCCUR. IN THE END, WE HAVE AN ESTIMATE OF $4000 FOR THE REPAIR (1/3 OF THE PRICE WE PAID FOR THE VEHICLE AFTER DRIVING THE CAR LESS THAN 6000 MILES AND HAVING IT SERVICED METICULOUSLY IN THE INTERIM). OUR HOUSEHOLD IS STRUGGLING FINANCIALLY, AND WE DO NOT HAVE RESOURCES FOR THIS KIND OF REPAIR. WHILE WE ARE HAPPY TO BE UNINJURED, THE ECONOMIC IMPACT OF THE FLAWED TRANSMISSION IS DEVASTATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428988October 6, 2011
POWER TRAIN
DRIVING MY FREESTAR AND IT SUDDENLY LOST POWER. ENGINE STILL RUNNING, WILL NOT GO IN FORWARD OR REVERSE. ONLY NEUTRAL OR PARK. THIS HAPPENED IN A RURAL 2-LANE ROAD IN KENTUCKY. NO WAY TO GET ON THE SHOULDER OF THE ROAD. AFTER GETTING IT TOWED TO A DEALER AFTER THEY HAD CLOSED FOR THE WEEKEND. HAD TO GET A RENTAL CAR. TO GET BACK HOME TO MICHIGAN. MONDAY THE DEALER CALLED THE TORQUE CONVERTER HAD STRIPPED IT'S SPLINES COST 1379.85 FOR THE TORQUE CONVERTER, TWO SEALS, FLUID, A SCREEN AND A TRANS INSULATOR WITH LABOR. RENTAL CAR FROM ENTERPRISE 420.76 TOWING 95.00 GAS FOR THE EXTRA TRIP TO KENTUCKY AND BACK $70.00 NOT ONLY WERE WE LUCKY WE DID NOT CAUSE AN ACCIDENT BY THIS FAILURE. BUT WE WERE ABLE TO GET A TOW TRUCK WITHIN AN HOUR. THE VEHICLE HAD 85,625 MILES ON IT. NOT COVERED UNDER WARRANTY EVEN THOUGH I HAD PURCHASED AND EXTENDED WARRANTY. IT ONLY WENT TO 72,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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