Ford Focus Complaints

22,326 consumer complaints on file.

#10088650August 26, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
1. CAR STALLED 1 DAY WHILE GOING AROUND A RIGHT CORNER. CAR ALSO STALLED ANOTHER DAY. ON AUG. 25 CAR STALLED WHILE DRIVING DOWN THE ROAD. EVERYTHING ELECTRICAL WENT OUT. WHEN PULLED OVER NOTICED SMOKE COMING FROM HOOD THEN THROUGH THE AIR VENTS. CAR WAS TOWED TO A FORD DEALER AND THE BATTERY, THE BATTERY COVER AND THE BATTERY CABLES WERE REPLACED AT NO CHARGE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10088526August 25, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY 2000 FORD FOCUS HAS A DEFECTIVE LEFT REAR DOOR LATCH. THE VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT. MY DEALER, LIGHTHOUSE FORD IN FALMOUTH, MA, EXAMINED THE LATCH AND ADVISED THAT IT WAS "RUSTED" BEYOND REPAIR AND THAT A REPLACEMENT LATCH, COSTING OVER $200, WOULD NOT BE COVERED BY MY EXTENDED WARRANTY. SINCE THE DOOR SOMEHOW SEEMS TO SECURE ITSELF (WITHOUT THE FUNCTION OF THE LATCH), I OPTED NOT TO INSTALL A NEW LATCH AT MY EXPENSE. IS THE DOOR A HAZARD? PLEASE ADVISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089692August 25, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING RIGHT REAR PASSENGER DOOR OPENED. THE LATCH RUSTED FROM RAIN COMING IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088559August 25, 2004
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I BOUGHT THE CAR USED THE PREVIOUS OWNER TOLD ME HE HAD THE IGNITION CYLINDER REPLACED. WELL ITS A COUPLE YEARS LATER NOW AND MY IGNITIONS CYLINDER IS BAD TOO. MY KEY BARELY GOES IN AND IT DOES NOT TURN THE LOCK, AND WILL NOT START MY CAR. THIS IS A KNOWN PROBLEM WITH FORD AND THEY REFUSE TO ISSUE A RECALL OR EVEN AN EXTENDED WARRANTEE ON IT. I HAVE RESEARCHED AND IT SEEMS THAT EVERY FOCUS 2000-2002 THAT IS AROUND 3 YEARS OLD HAS THIS PROBLEM. MY CAR IS CURRNTLY PARKED IN A WENDYS PARKING LOT WHERE IT HAPPENED. I DONT HAVE A LOT OF MONEY AND CANNOT AFFORD THE ASSININE AMOUNT OF MONEY FORD WANTS TO FIX THIS PROBLEM (ABOUT 300$) AND IT SEEMS THEY DONT WANT ANYONE FIXING IT THEMSELVES EITHER, THE IGNITION CLYINDERS DO NOT COME WITH KEYS AND YOU HAVE TO BUT THE KEYS AND HAVE THEM CUT TO YOUR KEY AND THEN HAVE THE IGNITION CYLINDER BORED OUT TO THE SHAPE OF THE KEY (THIS IS AS BACKWARDS AS IVE EVER SEEN) SO NO ONE IS CAPABLE OF JUST BUYING A NEW CYLINDER AND FIXING IT THEMSELVES!! SO BASICALLY THERE ARE ALOT OF PO'D PEOPLE THAT FORD IS REFUSING TO HELP, AND IM ADDING MY NAME TO THE LIST THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088570August 25, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DRIVER'S SIDE DOOR CAME OPEN ON IT'S OWN (WITH A CHILD IN THE BACK), SAFETY LOCKS WERE ENGAGED AND THERE WAS NO INDICATION FROM THE SENSOR LIGHT THAT THE DOOR WAS NOT LATCHED PROPERLY. SOON AFTERWARDS I BEGAN HAVING MORE FREQUENT DIFFICULTY GETTING SAME DOOR TO STAY LATCHED. DOOR IS NOW INOPERABLE AS IT WILL NOT LATCH ONCE OPENED. THE OTHER THREE DOORS DO NOT LATCH SMOOTHLY AND I OFTEN HAVE PROBLEMS GETTING THE TRUNK TO LATCH PROPERLY. ON ONE OF MY NUMEROUS RECALL TRIPS TO THE SERVICE CENTER, I ASKED IF THERE WERE ANY RECALLS ON THE DOORS AND WAS TOLD NO. SINCE THE CAR IS NO LONGER UNDER WARRANTY, I CANNOT AFFORD TO GET IT FIXED BUT NEITHER CAN I SAFELY TRANSPORT ANYONE IN THE REAR SEAT. THIS IS ABSOLUTELY RIDICULOUS. THE ENTIRE CAR SHOULD BE RECALLED AND REPLACED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088469August 24, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CAR STALLS AT LOW AND HIGHWAY SPEEDS WITH NO WARNING. FUEL PUMP HAS ALREADY BEEN REPLACED UNDER RECALL PROGRAM. THIS HAPPENED REPEATEDLY IN THE PAST FEW WEEKS AND PRIOR TO THE FUEL PUMP REPLACEMENT. FOLLOWING PUMP REPLACEMENT IT STOPPED FOR A WHILE, BUT NOW IS OCCURING AGAIN WITH INCREASING FREQUENCY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088482August 24, 2004
AIR BAGS:SIDE/WINDOW
DRIVER SEAT SIDE AIRBAG DEPLOYED WHEN RIGHT FRONT TIRE HIT ROUND LANE MARKER AT ABOUT 40 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089641August 24, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
CONSUMER STATED THAT VEHICLE SURGED/HESITATED AND STALLED. SHE TOOK THE VEHICLE TO THE DEALER, AND THEY DID NOT SEE ANY PROBLEM. CONSUMER RECEIVED A RECALL NOTICE, AND TRIED TO GET AN APPOINTMENT TO GET THE VEHICLE REPAIRED, BUT WAS PUT OFF. DEALER STATED THAT THE RECALL HAD NOTHING TO DO WITH THE PROBLEM SHE WAS HAVING. CONSUMER LATER TOOK THE VEHICLE TO A LOCAL MECHANIC BECAUSE ENGINE" CHECK LIGHT CAME ON, AND SHE WAS TOLD THAT THE EGR SENSOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088490August 24, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
1. WITHOUT CRASH OR OTHER DAMAGE, FUEL BEGAN TO LEAK OUT OF THE TOP OF THE GAS TANK AND DOWN THE TANK ONTO THE UNDERCARRIAGE. OCCURS ONLY WHEN IGNITION IS ON AND VEHICLE IS DRIVEN. 2. FAILURE APPEARS TO BE A SEAL ON SIPHON/FUEL LINE GOING INTO TOP OF TANK. CONSEQUENCES ARE POTENTIAL SERIOUS FIRE/EXPLOSION HAZARD, UNPREDICTABLE LOSS OF POWER WHEN DRIVING. AWAITING SERVICE ON THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089648August 24, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED TO COME ON. DEALER WAS AWARE OF THIS PROBLEM WHICH WAS INTERMITTENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088383August 23, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION PROBLEM. TRIED TO START CAR WITH KEY BUT WILL NOT START. AT FIRST, THE KEY WOULD NOT GO IN BUT FINALLY GOT KEY IN BUT CAR DIDN'T START. MY KEY WAS DAMAGED ALITTLE FROM THE IGNITION. SINCE MECHANICS ARE ON STRIKE IN ST. LOUIS, MAYBE HARD TO GET FIXED. CALLED SUNTRUP FORD AND THEY SAID NOT COVERED AND NOT RECALLED SO I WOULD HAVE TO PAY THE COST TO FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089487August 23, 2004
AIR BAGS
WHILE MAKING A RIGHT TURN A PEDESTRIAN WAS WALKING IN FRONT OF THE VEHICLE. TO AVOID HITTING THE PEDESTRIAN VEHICLE LOST CONTROL AND WAS INVOLVED IN A CRASH. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10088363August 22, 2004
ELECTRICAL SYSTEM:IGNITION
STERRING LOCKED UP. KEY WILL ENTER IGNITION BUT WILL NOT TURN. CAR IS STILL IN THE SHOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089349August 20, 2004
ENGINE AND ENGINE COOLING
AFTER RECEIVING A RECALL LETTER VEHICLE WAS TAKEN TO DEALER FOR SERVICE, AND WAS TOLD THE SERVICE COULD NOT BE PERFORMED BECAUSE OF A BRANDED TITLE. PREVIOUS RECALL SERVICE HAS BEEN PERFORMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089291August 19, 2004
VEHICLE SPEED CONTROL
THE CONSUMER THAT THE VEHICLE HAS 12,000 MILES AND THE VEHICLE WILL ACCELERATE ON ITS OWN. IT WILL REACH AS HIGH AS 7,000 RPMS WITHOUT EFFORT. THE CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER AND NEITHER WERE WILLING TO ASSIST. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089322August 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER TRIED TO RESTART IT, BUT WAS UNABLE TO DO SO. THE CHECK ENGINE LIGHT APPEARED ON THE VEHICLE AND REMAINED ON. THE CONSUMER ALSO NOTICED A LOUD CLICKING AND BANGING NOISE WAS HEARD COMING FROM THE FRONT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE SHIFT SOLENOID SWITCH NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089324August 19, 2004
AIR BAGS
CONSUMER WAS HAVING A PROBLEM WITH THE DIRECTIONAL SIGNALS. CONSUMER HAD THIS PROBLEM REPAIRED AT 45,000 MILES. CURRENTLY, THE VEHICLE AT 76,000 MILES THE SIGNALS NEED TO BE REPLACED AGAIN. CONSUMER WENT TO THE DEALER AND MANUFACTURER, AND WAS TOLD WARRANTY EXPIRED, AND CONSUMER WILL HAVE TO PAY OUT OF POCKET. *AK THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY CLOCKSPRING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089329August 19, 2004
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR. THE DRIVER HEARD A LOUD SQUEAKING NOISE COMING FROM THE FRONT. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKE PADS AND ROTOR NEEDED TO BE REPLACED. THE CONSUMER TOLD THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND THE PROBLEM STILL HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088143August 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:CABLES
AFTER PURCHASING MY CAR IN JAN OF 2000. I HAD TO TAKE IT INTO THE SHOP 3 DAYS AFTER FOR A LINKAGE PROBLEM. I WAS DRIVING IN REVERSE AND REVERSING IN DRIVE. I HAVE TAKEN THE CAR IN QUITE A FEW TIMES SINCE THEN FOR A LOUD NOISE COMING FROM UNDER THE HOOD, FOR IT NOT ACCELERATING WHEN ENTERING THE FREEWAY, AND FOR IT ACCELERATING FOR NO REASON AT ALL. EACH TIME I TOOK IT IN THEY SAID THAT WAS NORMAL. WHICH I KNOW IT WAS NOT BECAUSE I HAVE BEEN IN OTHER 2000 FORD FOCUS' AND THEY ARE ANY WHERE AS LOUD AS MINE IS AND THEY DO NOT TAKE OFF LIKE MINE DOES, AND THE PICK UP SPEED IS WONDERFUL. I AM AWARE THAT THERE ARE OTHER VEHICLES MANUFACTURED NEAR THAT DATE THAT ARE OR WERE ON RECALL. I WOULD APPRECIATE IT IF YOU COULD LOOK INTO THIS, SO I CAN GET IT FIXED BEFORE ANY ONE IS SERIOUSLY INJURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089238August 18, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING CONSUMER NOTICED THAT THE REAR PASSENGER SIDE DOOR OPENED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER CLOSED THE DOOR, AND THE DOOR REOPENED ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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