Ford Focus Complaints
22,326 consumer complaints on file.
- #10124275June 6, 2005ELECTRICAL SYSTEM:IGNITION:MODULE
DT: THE IGNITION CYLINDER FAILED TWICE. IT FAILED IN 2003 AND IN 2005. FORD TELS ME THERE IS HIGH FAILURE RATE ON THESE CYLINDERS. THE KEY LOCKS UP, AND YOU CAN'T GET THE KEY OUT. AND YOU CAN'T TURN THE WHEEL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124277June 6, 2005STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
MY 2001 FORD FOCUS IGNITION SWITH HAS LOCKED UP LEAVING MY CAR COMPLETELY OUT OF SERVICE AND ME STRANDED, THE STERRING WHEEL AS WELL AS EVERYTHING ELSE LOCKS UP. THIS HAS HAPPENED 10 TIMES THREE TIMES RESULTING IN TOWING AND COMPLETE REMOVAL AND REPLACEMENT OF THE IGNITION SWITCH. FORD HAS DONE NOTHING EXCEPT REPLACED THE PROBLEM PART EACH TIME RESULTING IN FAILURE AGAIN. IT IS ALSO NOT COVERED UNDER MY EXTENDED WARRENTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124304June 6, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SQUEALING - GRINDING SOUND FROM THE FRONT TIRES - FRONT BRAKES REPLACED AND REAR BRAKE ROTORS WERE TURNED AND CLEANED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124305June 6, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SQUEALING - GRINDING SOUND FROM THE FRONT TIRES - FRONT BRAKES REPLACED AND REAR BRAKE ROTORS WERE TURNED AND CLEANED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124346June 6, 2005ELECTRICAL SYSTEM
CAR STALLS OUT IN COLD WEATHER ONLY. CAR WAS PURCHASED ON OCT. '03 FIRST OCCURRENCE WAS IN JAN. OF '04. WENT THROUGH THE DISPUTE BOARD AND THEY WOULD NOT GRANT NEW VEHICLE. DEALERSHIP AND FORD ENGINEER CANNOT FIND PROBLEM. CAR WAS BROUGHT IN ON 6/6/05 WITH THE FORD FIELD ENGINEER PRESENT WHO WANTED TO DUPLICATE PROBLEM. TOLD HIM IT WAS NOT POSSIBLE SINCE IT WAS NOT COLD OUTSIDE. PROBLEM STILL UNRESOLVED!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124361June 6, 2005TIRES:SIDEWALL, WHEELS:RIM, TIRES:TREAD/BELT, TIRES:BEAD
2002 FORD FOCUS - FIRESTONE TIRE FAILURES. BUBBLES IN TIRES, EVENTUALLY BLOW (2) OR NEED TO BE REPLACED. HAVE PURCHASED 5 TIRES. NO PROBLEMS. ALSO RIMS ARE DENTED. NO POT HOLES ENCOUNTERED TO CAUSE THIS. NO ACCIDENTS TO CAUSE THIS. FIRST BUBBLE IN REAR DRIVER'S SIDE TIRE AT 6,000 MILES. REPLACED TIRE WITH ANOTHER FIRESTONE. TIRE BLEW AT 18,000 MILES. REPLACED TIRE AGAIN WITH NON FIRESTONES (2). BUBBLE IN TWO REMAINING FIRESTONES OCCURRED. REPLACED AGAIN WITH NON-FIRESTONES. NO PROBLEM. FORD DENIES PROBLEM. FIRESTONE DENIES PROBLEM. I HAVE A PROBLEM WITH BOTH. AM PURCHASING 2006 MONTE CARLO IN SEPTEMBER, BA BYE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124221June 5, 2005STEERING:COLUMN, EQUIPMENT
MY STEERING COLUMN LOCKS UP AND WILL NOT ALLOW ME TO TURN THE CAR ON. I DROVE MY CAR TO WORK NO PROBLEM WHEN I CAME OUT I COULD NOT GET THE KEY TO TURN IN THE IGNITION. THE STEERING WHEEL IS LOCKED AND WILL NOT MOVE THEREBY NOT ALLOWING ME TO TRUN THE CAR ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124072June 3, 2005POWER TRAIN:AXLE ASSEMBLY
I FIRST NOTICED A ROARING SOUND COMING FROM MY RIGHT FRONT WHEEL ABOUT 2 WEEKS AGO. I TOOK MY CAR IN TODAY TO THE LOCAL FORD DEALERSHIP AND WAS TOLD THAT THE ENTIRE RIGHT FRONT AXEL ASSEMBLY NEEDS TO BE REPLACED. I ASKED HOW THIS COULD HAVE HAPPENED AND THEY COULDN'T TELL ME. I WAS TOLD BY THE DEALERSHIP THAT MY CAR WAS UNSAFE TO DRIVE. I DON'T FEEL THAT THIS IS SOMETHING THAT JUST HAPPENED OVER THE LAST 2 WEEKS NOR DO I THINK I DID ANYTHING TO CAUSE SOMETHING LIKE THIS TO HAPPEN. AFTER READING OTHER COMPLAINTS ON THIS SITE I REALIZED IT COULD POSSIBLY BE A MANUFACTURING DEFECT. I CALLED THE FORD COMPANY IN MICHIGAN AND ASKED WHAT THEY DO ABOUT VEHICLES THAT ARE UNSAFE TO DRIVE AND WAS BASICALLY TOLD THAT THERE WAS NOTHING THEY COULD DO. I DID TELL THE GENTLEMAN ABOUT THE COMPLAINTS THAT I HAD SEEN ON THIS SITE AND AGAIN HE TOLD ME THERE WAS NOTHING THEY COULD DO. I GUESS IF SOMEONE GETS KILLED DUE TO THESE "UNSAFE" VEHICLES THEN SOMEONE WOULD DO SOMETHING ABOUT IT WHICH IS A SHAME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124133June 3, 2005EXTERIOR LIGHTING:TAIL LIGHTS
DT: WENT TO REPLACE THE LEFT TAIL LIGHT AND THE PLASTIC HOUSING WAS COMPLETELY MELTED. THEN, CHECKED RIGHT AND IT STARTED TO MELTING. CONTACTED DEALERSHIP, AND SAID WARRANTY EXPIRED, NOTHING THEY COULD DO. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124155June 3, 2005SUSPENSION:FRONT, POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
STEERING AND SUSPENSION/ CENTER SUPPORT BEARING/PART# Y542-3B436-A FAILED... BELIEVE CAR SOLD OUT OF ALLIGNMENT. REAR-END, BELIEVED CAUSE ALL WEAR ON FRONT SUSPENSION COMPONENTS, UNEVEN WEAR ON ALL TIRES ALSO, AND WOBBLY UNSTABLE REAR END. CAR WAS REPAIRED 6-3-2005 ALSO, THE THROTTLE BODY LINKAGE HAD TO BE REPLACED, WORN OUT, WAS CAUSING SUDDEN ACCELERATION AND HESITATED ACCELERATION, SOMETIMES ACTING LIKE STUCK....
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10123971June 2, 2005ELECTRICAL SYSTEM:IGNITION
KEY STUCK IN IGNITION, AFTER REPEATEDLY JIGGLING KEY, COULD TURN ON ELECTRICAL, BUT COULD NOT TURN ON ENGINE. FINALLY COULD REMOVE KEY WITH DIFFICULTY, BUT ELECTRICAL STAYED ON EVEN WITH KEY REMOVED. TRIED REPEATEDLY FOR MORE THAN AN HOUR AND A HALF, BUT COULD NOT TURN ENGINE ON. HAD TO HAVE CAR TOWED TO MECHANIC FOR REPAIR. THIS SAME PROBLEM OCCURRED ONCE BEFORE IN MAY 2002. AT THAT TIME (2002) THE KEY CYLINDER WAS REPLACED AND THE IGNITION CYLINDER WAS RECODED UNDER WARRANTY BY FORD DEALERSHIP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120069June 2, 2005VEHICLE SPEED CONTROL, STRUCTURE:FRAME AND MEMBERS
DT: THERE IS A CROSS MEMBER PIECE OF METAL BEHIND THE DASH OF THE CAR, THE CROSS MEMBER BAR BEHIND THE DASH HAS OBVIOUS RUST SPOTS. *AK THE BRACE BEHIND THE DASH WHICH EXTENDS FROM THE STEERING COLUMN TO THE RIGHT END OF THE DASHBOARD HAS OBVIOUS OXIDATION SPOTS AND RUST. THERE IS NO INDICATION OF THE CAUSE. NO WATER SPOTS INSIDE THE VEHICLE. THESE RUST SPOTS CAN BE SEEN BEHIND THE GLOVE COMPARTMENT AS WELL. VEHICLE HAS VERY LOW MILEAGE. VEHICLE ALSO HAS A STUCK ACCELERATOR CAUSED BY FAILURE TO THE THROTTLE BODY PLATE. *TT *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10123725June 1, 2005AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: 8-10 MONTHS AGO CONSUMER BOUGHT A 2001 FORD FOCUS. SERVICE DEALER NOTICED AIR BAG SENSOR WAS NOT WORKING AND WENT AHEAD AND INSTALLED A NEW AIR BAG. THIS WEEKEND WAS INVOLVED IN AN ACCIDENT AND THE AIRBAG DID NOT DEPLOY. THIS PAST WEEKEND CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL IMPACT INVOLVING ANOTHER VEHICLE. NO REPAIRS AS OF YET WERE DONE. THE AIRBAGS HAD NOT BEEN CHECKED OUT, NO EXPLANATION WAS GIVEN AS TO WHY THE AIRBAGS DID NOT DEPLOY. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10123789June 1, 2005VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
FAILURE OF INTERMITTENT FUNCTION ON WINDSHIELD WIPERS IN 2003 FORD FOCUS. THIS WAS A PROBLEM WITH AN EARLIER (2001) MODEL YEAR AND WAS SUPOSEDLY FIXED BY FORD, BUT I AM HAVING THE PROBLEM WITH MY 2003 FOCUS ZTS 4 DR SEDAN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10123873June 1, 2005AIR BAGS:FRONTAL
I WAS IN A CAR ACCIDENT WHERE THE DRIVER SIDE AIR BAG DEPLOYED AND CAUSED A THIRD DEGREE BURN ON MY RIGHT ARM AND STOMACH. IT IMPLODED AND BURNED A 6-8 INCH HOLE IN MY SWEATSHIRT AND JEANS.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10122483May 31, 2005ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE
3 TIMES IN 1 WEEK, MY IGNITION KEY GETS STUCK. THE KEY TURNS, THE CAR STARTS, BUT WILL NOT COME OUT. I HAVE ONLY HAD THE CAR 1 MONTH AND IT WAS PURCHASED WITH 48K MILES ON IT. AFTER EXTENSIVE INTERNET RESEARCH AND SPEAKING WITH SEVERAL DEALERSHIPS, I HAVE FOUND THAT THIS IS A VERY COMMON FOCUS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122436May 30, 2005ELECTRICAL SYSTEM, SUSPENSION:FRONT
EVENTS, JUST NORMAL DRIVING. SWAY BAR LINK DISCONNECTED CAUSING SHARP RIGHTWARD PULL AT HIGHWAY SPEED. CONTINUED SMELLING OF ELECTRICAL BURNING FROM DASH PANEL WITH INTERMITTENT INSTRUMENT FAILURE, AND AIRBAG LIGHTS FLASHING. SMOKE CAME FROM THE VENT SYSTEMS A COUPLE TIMES, BUT NO FIRE NOTICED AS OF YET. NOTHING HAS BEEN DONE TO CORRECT FAILURE, COSTS TOO MUCH FOR ME TO HAVE FORD DIAGNOSE THE PROBLEM, $500+ FOR DASH LABOUR COSTS TO PULL IT AND INSPECT.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10122407May 29, 2005POWER TRAIN:MANUAL TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:SWITCH
RUNAWAY AUTO THROTTLE BODY STICKING CAUSED CAR TO BECOME A RUNAWAY AUTO WITH NO CONTROL TO STOP. EXITING HIGHWAY 80 AT PRNRYN RD. EXT. CRUISE CONTROL SHUT OFF AUTO SPEEDED UP ENJINE ROARED APPLIING BRAKES DIDN'T STOP AUTO. WENT OFF ROAD AND STRUCK A LARGE OAK TREE. VEHICLE OVERTURNED DOWN AN EMBANKMEND. LANDED ON ROOF OF AUTO. AUTO HAD 450 MILES ON IT AND WAS TOTALLY DESTROYED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10122423May 29, 2005ENGINE AND ENGINE COOLING:ENGINE
FOCUS 2002 STARTED TO RUN ROUGH AROUND 40,000 MILES. HAD A MAJOR TUNE UP 2 X'S IN 6 MONTHS. CHANGED ALL THE PLUGS, WIRES, OIL & FLUIDS, STILL HANDLED ROUGH LIKE IT NEEDED TO BE TIMED. FOCUS'S HAVE NO TIMING BELT. I TOOK IT IN & WAS TOLD THE PLUG WIRE RAN OVER THE BLOCK WAS THE CAUSING THE ROUGH IDL, DUE TO THE CABLE MELTING ON THE BLOCK. I REPLACED THE CABLE & AGAIN THE IDLE WAS STILL ROUGH, BUT NOW STARTED TO SURGE & MISS ALSO. DRIVING @ VARIOUS SPEEDS, CONDITIONS & ROADS & STILL IT WOULD SURGE & MISS FIRE & THEN DRIVE ON. TOOK IT IN & TOLD WITH NO LIGHT SHOWING & UNLESS IT COULD REPEAT THE SURGE/MISS NOTHING IT COULD BE DONE. LESS THAN A MONTH LATER THE BATTER DIED ON A TRIP OUT OF TOWN. CHECKED THE BATTERY & FULL OF CORRIOSION. BOUGHT A NEW BATTERY & CHECKED THE ELECTRICAL SYSTEM TOLD NOTHING WRONG AGAIN. AFTER A YEAR OF SURGING/MISSING (AT LEAST 1 A WEEK) THE CAR DIED AGAIN & WE THOUGHT IT WAS THE BATTERY. THE BATTERY TESTED & WAS TOLD IT IS THE ALTERATOR, BOUGHT A NEW ONE. WE THEN DID AN OIL CHANGE. WE TOOK IT IN & ASK THEM AGIAN ABOUT THE SURGING & MISS & ASKED IF IT COULD BE CHECKED WHEN THEY DID THE OIL. WAS ADVISED THAT IT COULD BE THE FUEL INJECTORS BUT WITH OUT THE CHECK ENGINE OR OIL LIGHT ON THAT THERE WAS NO WAY TO KNOW FOR SURE. TWO DAYS LATER WAS DRIVING ON THE FREEWAY & ALL THE LIGHTS ON THE DASH LIGHT UP, FELT LIKE THERE WAS NO POWER WHEN THE GAS PEDAL WAS PRESSED, AT THAT POINT EXITED THE FREEWAY, ALMOST GOT TO THE EXIT & THE WHOLE CAR STALLED OUT, WALK HOME ABOUT 4-5 MILES. BACK OVER TO JUMPED IT, IT STARTED UP WITH A NEW CLACKETY CLACK IN THE MOTOR, DID NOT DRIVE AT ALL, I TOWED IT BACK TO THE MECHANICS WHO DID THE OIL & TESTED IT. I WAS TOLD ON FRIDAY 5/27 THAT THEY THINK IT MIGHT BE A VUALVE OR A ENGINE TAP. PLEASE HELP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122287May 27, 2005STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:IGNITION:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: TRANSMISSION WOULD NOT KICK INTO GEAR. THE KEY IGNITION IS ALWAYS GETTING STUCK. CONSUMER TOOK VEHICLE TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT WAS ONLY HER IMAGINATION. FINALLY, THE TRANSMISSION DIED AND THE WARRANTY HAD RAN OUT. THE DOORS BOTH FRONT AND BACK COME OPEN WHILE DRIVING. THERE IS A RECALL ON THE REAR DOORS BUT IS ALSO HAVING PROBLEM WITH THE FRONT DOORS AS WELL. VEHICLE WAS TAKEN TO DEALER 3 TIMES FOR THE IGNITION KEY ALONE. CAR IS CURRENTLY IN SHOP. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0