Ford Focus Complaints
22,326 consumer complaints on file.
- #10131497August 3, 2005SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
1) NO KNOWN EVENTS LEAD UP TO THE FAILURE. WE HAD NO WARNING. WE DID NOTHING UNUSUAL. 2) WE WERE DRIVING AND HEARD A LOUD NOISE. WE HADN'T RUN OVER ANYTHING AND THE CAR APPEARED FINE. UPON TAKING IT TO BE LOOKED AT WE FOUND THAT WE NEEDED A NEW SPRING. WE ALSO FOUND OUT THAT THIS IS A VERY COMMON PROBLEM IN THE 2000 FOCUS AND ALSO THAT THE FORD TAURUS HAD THE SAME PROBLEM. HOWEVER THE TAURUS WAS GIVEN A SAFETY RECALL. I WAS INFORMED BY MY MECHANIC THAT HAD THE SPRING PUNCTURED MY TIRES SIDEWALL, I WOULD HAVE BLOWN A TIRE AND COULD HAVE LOST CONTROL OF THE VEHICLE, WHICH, EVEN AT LOWER SPEEDS IS UNDESIRABLE. 3) THE MECHANIC PUT IN A NEW SPRING, BUT THINKS THAT THE OTHER SPRING MAY BE MORE VULNERABLE NOW HAVING BEARED THE EXTRA LOAD. ALSO, HE SAYS OUR STRUTS MAY HAVE BEEN COMPROMISED AS WELL... I DON'T HAVE A LOT OF MONEY SO HE REPLACED THE SPRING ON THE FRONT PASSENGER SIDE AND THAT IS ALL FOR NOW. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130953August 2, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
PURCHASED A USED 2000 FORD FOCUS FROM A REPUTABLE LINCOLN-MERCURY DEALER FOR MY SON. (HIIS FIRST CAR). AFTER DRIVING THE CAR APPROXIMATELY 100 MILES, WHEN TRYING TO TURN THE ENGINE OFF, THE IGNITION KEY WILL NOT COME OUT. THE CAR HAS TO SIT FOR 20-30 MINUTES BEFORE YOU CAN TAKE THE KEY OUT. AFTER RESEARCHING THE PROBLEM, FORD MOTOR COMPANY HAS KNOWN FOR AN EXTENDED PERIOD OF TIME THAT THEY HAVE MANUFACTURED FAULTY IGNITION CYLINDERS ON THIS MAKE AND MODEL. WHILE THE DEALER HAS OFFERED TO WORK OUT THE PROBLEM, THE FACT REMAINS THAT A RECALL NEEDS TO BE ISSUED TO ALLEVIATE THIS PROBLEM ON BEHALF OF CONSUMERS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131057August 2, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 FORD FOCUS. THE IGNITION SWITCH HAS LOCKED. KEY WILL NOT TURN. NO WARNING TO IMPENDING FAILURE. CAR HAD TO BE TOWED TO A FORD SERVICE CENTER FOR REPAIR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131067August 2, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD TWO FRONT END ALIMENTS IN 20,000 MILES AND MY CAR HAS 23.454 MILES ON IT . ALSO NOW IT NEEDS NEW BRAKES AND ROTORS AND THEY REFUSE TO REPLACE THEM UNDER WARRANTY . THIS IS AN ONGOING PROBLEM WITH FORD FOCUS THAT SHOULD BE FIXED . *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10132372August 2, 2005SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
CONSUMER IS AFRAID TO DRIVE THE 2000 FORD FOCUS DUE TO ALL THE PROBLEMS THAT HAVE DEVELOPED WITH THIS VEHICLE.***NO ANSWER REQUIRED***.*MR THE REAR BRAKES, DRUMS AND SHOCKS WERE REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130745August 1, 2005ELECTRICAL SYSTEM:IGNITION
THIS IS THE 2ND TIME THAT THE IGNITION HAS GONE OUT ON MY 2000 FORD FOCUS. WHEN THE KEY WAS PUT IN IT WWAS HARD TO TURN ON. THIS WENT ON FOR ABOUT A WEEK AND THEN THE KEY WOULD NOT GO INTO THE IGNITION AT ALL. THEREFORE YOU ARE STRANDED WHERE EVER YOU ARE. CAR HAS TO BE TOWED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130774August 1, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR OPENS HARD TO THE POINT THAT BREAKAGE OF DOOR HANDLE SEEMS IMMINENT. AT TIMES DOOR WILL ONLY OPEN FROM INTERIOR. A SMALL OUTWARD DENT HAS APPEARED IN THE DOOR HANDLE AREA AS A RESULT OF PULLING ON DOOR HANDLE SO HARD. PROBLEM HAS NOT BEEN CORRECTED TO DATE AS NO INJURIES HAVE OCCURRED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127526August 1, 2005ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
DT: TACHOMETER IN VEHICLE STOPPED WORKING WHICH RESULTED IN A SHORT. THIS CAUSED THE BRAKE LIGHTS TO GO OUT. THE BRAKE LIGHTS HAD TO BE REPLACED 8 TIMES SINCE SEPTEMBER. THE SOLENOID IN THE IGNITION WAS DEFECTIVE AND RESULTED IN THE VEHICLE SHUTTING DOWN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, WHO HAS REPLACED THE SOLENOID. BUT DUE TO THE DESIGN OF THE VEHICLE HE COULD NOT GUARANTEE THAT THIS WOULD NOT HAPPEN AGAIN. CONSUMER REPORTED THIS TO FORD 3 TIMES. THE ALARM ON THE CAR WAS ALSO NOT WORKING. THE ALARM WAS NOT ORIGINAL EQUIPMENT, BUT WAS SOMETHING THAT CONSUMER PAID EXTRA FOR THE FORD DEALERSHIP TO ADD ON VEHICLE. FORD WILL NOT REPAIR OR REPLACE ALARM BECAUSE IT WAS NOT MANUFACTURED BY FORD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130727July 31, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS SEDAN, 21,000 MILES. IGNITION SWITCH COMPLETELY FAILED AROUND 1.5 YEARS AGO AND WAS REPLACED UNDER WARRANTY. NOW HAS COMPLETELY FAILED AGAIN AND WILL REQUIRE COMPLETE REPLACEMENT. DANGEROUS!!! THIS IS MY DAUGHTER'S CAR, PURCHASED NEW TO PROVIDE HER SAFE TRANSPORTATION, AND CANNOT COUNT ON IT EVEN TO START RELIABLY FOR HER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130615July 29, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
I WENT OUT TO MY 2001 FORD FOCUS ZX3 AND TRIED TO START IT UP AND THE KEY WOULDN'T TURN. THE IGNITION SWITCH WOULD NOT UNLOCK. IN CALLING PEFFLEY FORD DEALERSHIP THEY INFORMED ME THAT IT WOULD COST OVER THREE HUNDRED DOLLARS TO FIX. I HAVE HAD OTHER CARS FOR YEARS AND NEVER HAD SUCH A PROBLEM, BUT ON LOOKING ON THE INTERNET IT SEEMS TO BE A COMMON AND MOST FREQUENT PROBLEM WITH FORD FOCUSES. COULD YOU PLEASE LOOK INTO THIS AND TELL ME IF THERE IS A RECALL ON THIS PROBLEM? THANK-YOU SO VERY MUCH! *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130415July 28, 2005ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DT: CONTACT STATED CAR WOULD NOT GO OVER 60 MPH. SHE TOOK VEHICLE TO A DEALER, AND THEY TOLD HER THE EGR VALVE WAS BAD. SHE HAD NOT HAD THE VALVE REPLACED YET. SHE NOTICED THE PROBLEM ON 7-23-05. SHE HAS BEEN ON THE INTERNET AND FOUND LOTS OF FUEL RELATED PROBLEMS; BUT NOTHING SPECIFIC TO THE EGR VALVE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130429July 28, 2005ELECTRICAL SYSTEM:IGNITION
I HAVE HAD MY 2001 FORD FOCUS ZX3 FOR ABOUT 3 AND HALF YEARS. RECENTLY, THE IGNITION CYLINDER HAS ALREADY NEEDED TO BE REPLACED. IGNITION CYLINDERS ARE SUPPOSED TO LAST FOR A LONG TIME. THE REASON WHY I BOUGHT THIS CAR WAS BECAUSE IT WAS DEPENDABLE. IF PROBLEMS LIKE THIS ARE OCCURRING WHEN AM I GOING TO EXPECT NEXT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130474July 28, 2005STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
DT: CALLER INDICATED HATCHBACK WIFE'S VEHICLE KEPTOPENING. THERE WAS A RECALL, BUT THE MANUFACTURER CLAIMED THIS VEHICLE WAS NOT INCLUDED BECAUSE IT WAS NOT PURCHASED IN A NORTHERN STATE. DEALER HAD NOT BEEN CONTACTED YET. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130529July 28, 2005STRUCTURE
DRIVER SIDE AIRBAG IN STEERING WHEEL CRACKING OPEN IN MY 2002 FORD FOCUS. THIS MAY BE A PROBLEM IN DEPLOYMENT OF THE AIRBAG IF IT IS EVER ACTIVATED. THESE SHOULD BE RECALLED AND REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130024July 26, 2005ELECTRICAL SYSTEM, SERVICE BRAKES, AIR:ANTILOCK:INTERCONNECTING ASSEMBLY(WIRING)
BRAKES TURN TO SPONGES AND GOES TO FLOOR DEALER SAYS CANNOT DUPLICATE PROBLEM AND KICKS IT OUT NOW THREE MORE PROBLEMS HAVE ARISEN MOTOR SHUTS OFF AT SLOW U-TURN SPEED AND TRANS DOWNSHIFTS HARD INTO LOW GEAR CAUSING A FACE PLANT IN THE STEERING WHEEL, LASTLY THE AIR BAG LIGHT COMES ON AND THEN GOES OFF AFTER 3 HOURS OF DRIVING.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130066July 26, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH HAS TO BE REPLACED FOR THE SECOND TIME.THE FIRST ONE WAS COVERED BY WARRENTY.THE SECOND ONE ISN'T.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130093July 26, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: CONTACT STATED FOR THE SECOND TIME IN LITTLE OVER A YEAR THE IGNITION SWITCH WILL NOT TURN. WHILE ON THE HIGHWAY AND STOPPING AT A REST STOP COULD NOT RESTART VEHICLE. CONTACT FELT THIS WAS A SAFETY ISSUE. SHE NOTICED A PROBLEM WITH THIS IN 2-04 AND A IN 6-05. SHE HAD THE SWITCH REPLACED BOTH TIMES. DEALER ACKNOWLEDGED THAT THIS WAS A PROBLEM WITH THE FORD FOCUS, AND THAT FORD RECENTLY DEVELOPED A DIFFERENT KIND OF SWITCH. SHE CONTACTED FORD TO SEE IF THERE WAS A RECALL, AND THERE WAS NO RECALL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131292July 25, 2005ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION KEY CYLINDER HAD TO BE DRILLED OUT AND REPLACED.***NO ANSWER REQUIRED***.*MR THE CONSUMER EXPERIENCED THE SAME PROBLEM FOR A SECOND TIME. THE IGNITION FELL APART AND BECAME LODGED IN THE STEERING COLUMN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129901July 25, 2005POWER TRAIN:MANUAL TRANSMISSION
DT: 2005 FORD FOCUS. THE CONSUMERS VEHICLE HAS BEEN IN THE SHOP FOR OVER A MONTH. THE FIRST INDICATION WAS THAT IT WOULD NOT SHIFT RIGHT AND THE TRANSMISSION LOCKED UP. THE CONSUMER HAD TO DRIVE IT TO THE DEALERSHIP IN 3RD GEAR. THE PART WAS ON BACK-ORDER, AND THERE WERE SO MANY ON ORDER THAT THERE WAS NO KNOWN DATE WHEN THE PART WOULD BECOME AVAILABLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129936July 25, 2005ELECTRICAL SYSTEM
EXACTLY SAME COMPLAINTS AS COMPLAINT # 10056383, ENGINE STALLING WHILE DRIVING AT SLOW SPEEDS. RADIO CUTS OUT, HEADLIGHTS START FLICKERING AND SOMETIMES SPEEDOMETER GOES GRAZY AND SEEMS TO RESET ITSELF. DEALERSHIP HAS HAD THE CAR FOR THREE WEEKS AND WAS NOT ABLE TO SOLVE THE ISSUE. NO FAULT CODES WERE REGISTERED, AND SINCE THE ISSUES HAPPEN INFREQUENTLY AND SHORTLY NO ELECTRICAL MEASUREMENTS WERE POSSIBLE. AS SOON AS I PICK UP THE CAR IT STALLS ON ME. STILL TRYING TO WORK THRU THE DEALERSHIP, ALTHOUGH I'M GETTING DESPERATE. DEALERSHIP TOLD ME MY2002 HAS ALREADY THE UPGRADED FUEL PUMP, ACCORDING TO SOME FOCUS FORUMS THEN THE PROBLEM COULD BE EGR RELATED. DEALERSHIP IS NOT WILLING TO REPLACE COMPONENTS WITHOUT KNOWING WHAT IS CAUSING THIS SAFETY AND POSSIBLY ENVIRONMENTAL ISSUE...
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0