Ford Focus Complaints
22,326 consumer complaints on file.
- #10156973May 8, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE IN A 2003 FORD FOCUS. I INSERTED MY SPECIAL SECURE LOCK KEY AND THE IGNITION WOULD NOT TURN. WHEN THE TOW TRUCK OPERATOR CAME SHE INFORMED ME SHE TOWS FOCUS' ALL THE TIME WITH THE IDENTICAL PROBLEM. I WENT ONLINE TO SEVERAL FORUMS AND FOUND THAT THIS IS A CONSISTENT PROBLEM. THERE SHOULD BE A RECALL ON THIS PART AS IT COSTS $525 DOLLARS TO REPAIR!!!*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156977May 8, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH LOCK UPS, CAN'T TURN THE KEY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10157004May 8, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH LOCKED UP, NOT ALLOWING THE KEY TO TURN. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10157021May 8, 2006ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
MY 2001 FORD FOCUS WAGON DROVE FINE ON SATURDAY NIGHT, BUT ON SUNDAY MORNING THE ELECTRICAL SYSTEM HAD GONE HAYWIRE. WHEN I TURNED ON THE IGNITION, NO SOUND CAME FROM THE IGNITION, BUT THE LIGHTS ON THE DASH FLICKERED ON AN OFF, I HEARD A CLICKING SOUND, THE "DOOR OPEN" BELL CAME ON, AND I SMELLED ELECTRICAL SMOKE. THE FORD DEALER SAID THAT I NEEDED TO REPLACE THE BATTERY, THE BATTERY CABLES, AND THE STARTER. THIS SOUNDED A LOT LIKE THE NHTSA RECALL CAMPAIGN 02V288000, BUT MY VIN WAS NOT COVERED UNDER THIS RECALL. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156949May 7, 2006AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PROBLEMS WITH CAR STALLING, OVERHEATING, AND THE OIL DIP STICK DISLODGING, CAR DOORS DO NOT OPEN PROPERLY FROM THE INSIDE OR OUTSIDE, POSSESSING AIRBAG WAS EJECTED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156872May 5, 2006SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH THE BRAKES LOCKED UP WITHOUT WARRANT. THE BRAKE PEDAL WAS NOT DEPRESSED; SMOKE ERUPTED FROM THE PASSENGER SIDE REAR WHEEL. THE VEHICLE WAS PULLED OFF THE ROAD WITHOUT INCIDENT. UPON INSPECTION THE RIM WAS BLACK AND THERE WERE METAL PIECES ON THE INNER SIDE OF THE WHEEL. THE VEHICLE WAS DRIVEN VERY SLOWLY 25 MILES TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC WAS UNABLE TO REMOVE THE WHEEL HUB DUE TO THE DAMAGE CAUSED BY THE BRAKES LOCKING UP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156880May 5, 2006SERVICE BRAKES, HYDRAULIC, STEERING
IN DECEMBER MY DAUGHTER WAS DRIVING THE FORD FOCUS AND THE STREETS WERE WET, A CAR STOPPED SUDDENLY AHEAD OF HER AND WHEN SHE WENT TO USE THE BRAKES. THEY FAILED AND THE STEERING WHEEL LOCKED. SHE RAN INTO THE CAR IN FRONT OF HER. ON MAY 3, 2006 I WAS DRIVING THE SAME CAR ON WET ROADS AND THE EXACT SAME SCENARIO HAPPENED. I NEEDED TO MAKE A SUDDEN STOP AND THE BRAKES FAILED AND THE STEERING WHEEL LOCKED UP WHICH PREVENTED ME FROM STEERING THE CAR TO AVOID THE ACCIDENT. I HIT THE CAR IN FRONT OF ME, CAUSING MAJOR DAMAGE TO BOTH CARS. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10156890May 5, 2006ELECTRICAL SYSTEM:IGNITION
SECOND TIME IGNITION CYLINDER IN 2001 FORD FOCUS HAS LOCKED UP. FIRST LEFT ME STRANDED AND HAD TO HAVE CAR TOWED IN. TODAY, IGNITION HAS LOCKED UP AGAIN. DEALERSHIP DOESN'T KNOW IF THEY WILL PAY FOR IT, BUT THEY'D BETTER. HAVE SEEN THOUSANDS OF POST ABOUT THIS PROBLEM--WHY ISN'T FORD ADDRESSING THIS PROBLEM???*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156896May 5, 2006STRUCTURE:FRAME AND MEMBERS
5/4/06 NOTICED VENT LEAK ON PASSENGER FLOOR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156689May 3, 2006LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT*: THE CONTACT STATED A GRINDING NOISE WAS COMING FROM THE DRIVER'S SIDE FRONT END. THE DEALERSHIP WAS UNABLE TO HEAR THE NOISE WHILE TEST DRIVING THE VEHICLE, BUT REPLACED THE ROTORS AND BRAKE PADS IN AN ATTEMPT TO REPAIR IT. THE TRUNK LATCH DID OPEN FROM THE INSIDE OF THE VEHICLE. UPDATED 05/30/06. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156581May 2, 2006ELECTRICAL SYSTEM
TURNED ON MY LIGHT SWITCH TO DRIVE HOME AT NIGHT AND NOTICED MY DASH LIGHTS WERE NON-OPERATIONAL. GOT OUT OF MY CAR AND DID A WALK AROUND AND FOUND THAT MY TAIL LIGHTS WERE NOT WORKING EITHER. I DID AN INTERNET SEARCH AND FOUND POSTINGS REGARDING THIS FAILURE ON OTHER FOCUSES. I'VE PROVIDED A LINK HTTP://FORUMS.FOCALJET.COM/TEAM-TECH/457187-TAILLIGHTS-OUT-PROBLEM-FOUND-SERIOUS-SAFETY-HAZARD.HTML?HIGHLIGHT=DASH+LIGHTS+TAIL I CALLED FORD THEY DID NOT CARE AND WOULD NOT HELP. I AM THE ORIGINAL OWNER AND THE CAR HAS 45,000 MILES ON IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156622May 2, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED, COULD NOT TURN KEY TO START VEHICLE. VEHICLE HAD TO BE TOWED. THIS IS THE FOURTH TIME THIS HAS HAPPENED SINCE I'VE OWNED THE VEHICLE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156532May 1, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH/LOCK CYLINDER IS DIFFICULT TO TURN KEY. THERE IS A TSB LISTED WITH THIS COMPANY FOR AFTER THE SWITCH/CYLINDER LOCKS UP CREATING AN EXPENSIVE TOW ETC. I HAVE SEEN SEVERAL WEB SITES LISTING NUMEROUS PROBLEMS WITH THE IGNITION LOCKING UP. I WAS FORTUNATE ENOUGH TO TAKE CAR IN PRIOR TO TOTAL LOCKUP. APPARENTLY THE IGNITION SWITCH/LOCK CYLINDER IS FAULTY TO THE POINT OF EXCESSIVE WEAR ON THE KEYS. I TRIED A DIFFERENT KEY AND IT WORKED BETTER. I BELIEVE AN IGNITION LOCK CYLINDER SHOULD HAVE A LONGER LIFE EXPECTANCY THAN A FEW YEARS. I HAVE SEEN POSTS FOR CARS AS NEW AS 2003 WITH THE SAME PROBLEM. I UNDERSTAND THE CAR COMPANY HAS FINALLY BOUGHT A REVISED/IMPROVED LOCK CYLINDER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156422April 29, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2002 FORD FOCUS AND MY IGNITION LOCKED UP AGAIN AND THIS TIME I COULD NOT START MY CAR I WAS STRANDED FOR AN 2 HOURS WAITING FOR A TOW TRUCK TO GET THE CAR. WHEN I PARKED THE CAR IT WAS NOT STRAIGHT SO I CAOULD NOT PARK IT STRAIGHT TO WAIT TO GET IT FIXED . I CALLED A REPAIR GUYS AND HE SAID THAT THIS IS VERY COMMON WHAT CAN WE DO ABOUT THIS. I WAS TOLD IT IS GOING TO COST ME ABOUT $300.00 I AM A SINGLE PARENT HOW DOES FORD MOTOR COMPANY BELIEVE THAT WE HAVE ANY TRUST IN THE VEHICLE WHEN THEY KNOW THAT THIS IS AN ISSUE AND DO NOT FIX IT AT THERE COST IN STEAD OF OURS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156390April 28, 2006TIRES
UPON TURNING RIGHT ONTO THE HIGHWAY THE CAR DID NOT RESPOND IMMEDIATELY TO THE STRAIGHTENING OF THE STEERING WHEEL. IT WAS THOUGHT TO BE HYDROPLAINING. AGAIN UPON MAKING ANOTHER RIGHT 11 MILES LATER IT REACTED THE SAME WAY. SECONDS LATER THE LEFT FRONT DRIVER TIRE FELL OFF THE VEHICLE CAUSING THE VEHICLE TO DROP AND SKID LEFT OF CENTER HITTING AN ONCOMING CAR HEAD ON. A WITNESS CLAIMS TO HAVE SEEN THE TIRE LEAVE THE CAR AND CAUSE THE SLIDING TO LEFT OF CENTER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156297April 27, 2006ELECTRICAL SYSTEM:IGNITION
MY 2002 FORD FOCUS HAS A IGNITION LOCK PROBLEM. THE KEY IS IMPOSSIBLE TO TURN. I HAD TO CALL A TOW TRUCK AND ALSO PAY $400 PLUS TAX TO FIX THIS PROBLEM THAT I HAVE FOUND OUT IS WIDESPREAD. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156315April 27, 2006ELECTRICAL SYSTEM:IGNITION
55,000 MILES ON THE VEHICLE. ON 3/25/05, WHILE PARKED & LOCKED, THE IGNITION MALFUNCTIONED ON ITS OWN, RESULTING IN A FIRE THAT BURNED THE STEERING COLUMN. THE FIRE CAUSED OTHER DAMAGES AND HEAVY SMOKE WITHIN THE SEALED PASSENGER COMPARTMENT. THE FIRE EXTINGUISHED ITSELF WITH THE LACK OF OXYGEN. PICTURES OF THE WIRING HARNESS, STEERING COLUMN AND INTERIOR ARE AVAILABLE WITH THE INSURANCE COMPANY CLAIM FILE. *NM
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10156111April 26, 2006ELECTRICAL SYSTEM:IGNITION
I PURCHASED A USED 2003 FOCUS IN JANUARY OF 2004. THE CAR ONLY HAD ABOUT 42000 MILES ON IT. I WENT TO WORK ONE DAY AND WHEN I WENT TO START MY CAR THE KEY WOULD NOT TURN. IT GETS STUCK. THE WHEELS LOCK AND I HAVE TO JIGGLE IT UNTIL IT FINALLY COMES UNSTUCK. I HAD TO LEAVE MY CAR AT WORK OVERNIGHT ONCE BECAUSE OF THIS AND THE FORD DEALER TOLD ME THAT IT IS A COMMON PROBLEM BUT IT IS NOT A RECALL. THIS NEEDS TO BE A RECALL. I WILL NOT PAY OVER $200 FOR SOMETHING THAT IS HAPPENING TO MORE PEOPLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156176April 26, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE THE KEY FAILED TO TURN. THE DEALERSHIP DETERMINED THE IGNITION SWITCH NEEDED TO BE REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156072April 25, 2006ELECTRICAL SYSTEM:IGNITION:MODULE
THE KEY GOES INTO IGNITION BUT WILL NOT TURN AT ALL TO START THE CAR. THIS IS A CONTINUED PROBLEM. IN MINNESOTA WHEN IT IS 30 BELOW, THERE IS NO EXCUSE TO NOT BE ABLE TO START YOUR CAR AND FAILURE TO DO SO COULD RESULT IN SERIOUS ADVERSE EVENTS ON CONSUMER HEALTH. I DO NOT FEEL SAFE TRAVELING IN THE VEHICLE AND PLAN TO SELL IS VERY SOON. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0