Ford Focus Complaints

22,326 consumer complaints on file.

#10160781June 26, 2006
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I BOUGHT MY 2000 FORD FOCUS IN OCTOBER 2005; IN JANUARY I HAD TO HAVE THE IGNITION CYLINDER REPLACED. THIS WAS AFTER I HAD TO HAVE THE FUEL PUMP REPLACED AFTER IT WENT OUT. I WAS AT SCHOOL IN ANOTHER COUNTY WHEN THE IGNITION LOCKED UP. I HAD TO GET THE CAR TOWED TO THE LOCAL FORD DEALERSHIP TO GET IT REPLACED ALONG WITH ANOTHER KEY. I DID NOT THINK ANY THING ABOUT IT UNTIL I FOUND A RECEIPT FROM THE PREVIOUS OWNER WHO HAD THE SAME PART REPLACED A YEAR EARLIER. THAT IS THE THIRD IGNITION THAT HAS BEEN REPLACED IN MY CAR COUNTING THE INITIAL ONE THAT CAME IN THE CAR. WELL THE THIRD ONE THAT I KNOW OF. I HAVE RECENTLY READ HUNDREDS OF OTHER COMPLAINTS OF FOCUS OWNER'S WHO HAVE THE SAME COMPLAINT. FORD SHOULD ISSUE A RECALL TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160705June 25, 2006
SEATS:FRONT ASSEMBLY:RECLINER
FOCUS 3 DOOR SEAT BACK LATCH FAILURE. SECONDARY RELEASE TO ALLOW ACCESS TO REAR SEAT FAILED AND WILL NOT HOLD SEAT BACK IN UPRIGHT AND LOCKED POSITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160606June 23, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED THE IGNITION SWITCH LOCKED UP. THE KEY FIT IN THE KEY SLOT BUT KEY AND STEERING WHEEL COULD NOT BE TURNED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THAT THE IGNITION SWITCH HAD TO BE REPLACED. THE INVOICES FOR THE REPAIRS TO THE IGNITION SWITCH ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160628June 23, 2006
ELECTRICAL SYSTEM:IGNITION
STOPPED CAR, 2000 FORD FOCUS, TO ENTER GAS STATION. CAME OUT AND CAR WOULD NOT START..IGNITION WAS LOCKED UP...KEY WOULD NOT TURN...BLOCKING OTHER CARS...HAD TO CALL TOW TRUCK AND TOW TO AUTO REPAIR FACILITY...THIS IS THE SECOND TIME IN TWO YEARS THAT THE IGNITION CYLINDER ON THE FORD FOCUS HAS FROZEN UP AND NOT ALLOWED KEY TO TURN, COSTING MUCH MONEY BOTH TIMES. THERE SHOULD BE A RECALL...TOW DRIVER SAID THAT THIS HAPPENS TO NUMEROUS FOCUS CARS IN THE COURSE OF HIS BUSINESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160431June 22, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS GOING ABOUT 15 MPH WHEN I HIT A SMALL POT HOLE IN THE ROAD. SOON AFTER I BEGAN TO HEAR A CLICKING NOISE WHEN I WOULD TAKE TURNS. AFTER BRINGING THE CAR TO A MECHANIC I WAS TOLD THAT BOTH FRONT COIL SPRINGS HAD SHATTERED. AFTER HAVING THESE FIXED AS THEY WERE UNDER EXTENDED WARRANTY BY THE MANUFACTURER I AM TOLD THAT COINCIDENTLY I HAVE NEW FRONT SUSPENSION AND ABS ISSUES WHICH THOUGH MOST LIKELY WERE CAUSED BY THE COIL STRING MALFUNCTION WILL NOT BE COVERED AS SUBSEQUENT DAMAGE AND I AM ON MY OWN. HAD THE DAMAGE TO THE COIL SPRING NOT OCCURRED THERE WOULD HAVE BEEN NO ISSUES WITH THE ABS OR FRONT SUSPENSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160341June 21, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ALWAYS KEEP MY CAR CHECKED REGULARLY, CHANGED MY BRAKES IN MARCH,BUT MY ABS JUST WENT DOWN; EVEN IF IT IS A DIFFERENT PART, I AM WONDERING IF IT IS NORMAL TO HAVE TO CHANGE THE ABS SO SOON, MY CAR HAS ONLY 46000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160350June 21, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION LOCK CYLINDER FAILURE. IGNITION SWITCH WON'T TURN WHEN TRYING TO START VEHICLE. VEHICLE HAD TO BE TOWED TO FORD DEALERSHIP TO HAVE IGNITION LOCK CYLINDER REPLACED. THIS CYLINDER WAS REPLACED IN 2003 AT THE COST OF $200 AND HAD TO RECENTLY BE REPLACED AGAIN. THIS DEFECT LEAVES THE OWNER STRANDED. I HAVE NEVER HEARD OF ANYONE HAVING TO REPLACE THIS CYLINDER IN A VEHICLE - LET ALONE HAVING TO REPLACE ONE TWICE IN THE SAME VEHICLE. WHEN PAYING FOR MY SECOND REPLACEMENT IN JUNE 2006 THE CASHIER AT THE DEALERSHIP SAID THAT ALL OF THE EARLY YEAR FOCUS MODELS SEEM TO HAVE THIS ISSUE. CASHIER SAID THAT THEY KNEW WHAT WAS WRONG WHEN THEY SAW A FOCUS BEING TOWED IN - IGNITION LOCK CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160351June 21, 2006
FUEL SYSTEM, GASOLINE
DRIVING MY 2002 ZX5 FORD FOCUS AROUND PITTSBURGH, WITH LESS THAN A 1/4 TANK THE ENGINE STARTED STUTTERING. THEN THE CAR STALLED. I TURNED IT BACK ON AND DROVE ABOUT A 1/4 MILE WHEN IT STARTED STUTTERING AND SHAKING PRETTY BAD AGAIN. WHEN I TRIED TO ACCELERATE, THERE WAS NO POWER AND THE ENGINE STALLED AGAIN. I WAITED A LITTLE BEFORE TURNING IT BACK ON. IT DID THE SAME THING TWICE MORE; ONCE IT STALLED WHEN I WAS DOING A LEFT TURN AT A BUSY TRAFFIC INTERSECTION AND THE OTHER WHILE DRIVING DOWN A CROWDED AVENUE. FORTUNATELY I WAS ABLE TO MAKE THE 2-HOUR TRIP BACK HOME WITHOUT ANY INCIDENTS. I TOOK IT TO THE FORD DEALERSHIP IN MY TOWN AND THEY TOLD ME THEY NEEDED TO REPLACE THE FUEL PUMP, FUEL FILTER AND ALSO PERFORM A FUEL FLUSH. THE TOTAL COST IS ROUGHLY $600.00. I HAVE BEEN LOOKING IN THE INTERNET AND THERE IS A HISTORY OF FAILURES WITH THE FUEL DELIVERY MODULE ON 2000-2001 FOCUS. FORD HAS CLAIMED THAT THE PROBLEM WAS SOLVED IN 2002. MY BUMPER-TO-BUMPER WARRANTY EXPIRED THIS PAST JANUARY AND THE DEALERSHIP SAYS THAT SINCE MY CAR IS 2002 THE EXTENDED COVERAGE PROGRAM 03N01 DOES NOT APPLY IN MY CASE, THUS I HAVE TO PAY FOR THE REPAIRS. I DISAGREE AND I DO NOT FEEL THAT THE COST SHOULD BE MY RESPONSIBILITY. MY CAR SHOWS ALL THE SYMPTOMS DESCRIBED ON THE 03N01 DOCUMENT, WHICH IS A QUALITY ISSUE THAT FORD SHOULD HAVE RESOLVED AND CLEARLY HAS NOT. IT IS UNSAFE DRIVING A CAR THAT CAN STALL WITHOUT WARNING LEAVING THE DRIVER STUCK IN A DANGEROUS SITUATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160217June 20, 2006
FUEL SYSTEM, GASOLINE
I PURCHASED MY 2000 FORD FOCUS IN 2001 AND FEEL AS IF I HAVE SPENT MORE TIME IN THE SHOP FOR RECALLS AND REPAIRS THAN I HAVE DRIVING IT. IN MARCH 2003, I WAS DRIVING 65 MPH ON THE HIGHWAY WHEN THE CAR DIED WITHOUT WARNING. I WAS BARELY ABLE TO MAKE IT SAFELY TO THE SHOULDER AND REQUIRED A TOW TO THE DEALERSHIP. THEY FIXED THE PROBLEM WHICH WAS APPARENTLY RELATED TO THE RECALL FOR THE FUEL DELIVERY MODULE. THE CAR RAN FINE UNTIL RECENTLY WHEN IT AGAIN BEGAN TO HESITATE, SURGE, AND STALL (ESPECIALLY IF THE AIR CONDITIONER IS ON, WHICH I NOW CANNOT RUN AND I LIVE IN TENNESSEE WHERE THE TEMPERATURES ARE REGULARLY IN THE 80'S AND 90'S). I TOOK THE CAR TO THE FORD DEALERSHIP YESTERDAY AND TOLD THEM I AM HAVING THE SAME PROBLEM I HAD BEFORE WHEN THE RECALL WAS APPARENTLY FIXED. THEY SAID TO COME BACK THE NEXT DAY AND THEY WOULD LOOK AT IT BUT IT WOULD NOT BE COVERED UNDER THE RECALL OR WARRANTY BECAUSE IT WAS ALREADY FIXED ONCE AND IT'S ONLY GUARANTEED FOR 12 MONTHS. THIS CAR IS A LEMON IF THERE EVER WAS ONE. I WILL NEVER AGAIN PURCHASE AN AMERICAN-MADE CAR IF THEY ARE ABLE TO GET AWAY WITH RIPPING OFF CONSUMERS THE WAY THEY DO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160252June 20, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:MACPHERSON STRUT
BROKEN SPRING IN FRONT OF 2000 FORD FOCUS. LEADING TO OTHER UNSAFE CONDITIONS ON THE CAR. STRUT BEARINGS,CONTROL LINKS UNSTABLE STEERING VIBRATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160269June 20, 2006
ELECTRICAL SYSTEM:IGNITION
THIS IS ABOUT MY 2000 FORD FOCUS. 1. KEY IS FITTED IN TO THE IGNITION BUT WILL NOT START THE CAR OR COME OUT OF THE IGNITION. 2. CONSEQUENCES ARE THAT I WAS STRANDED UNTIL THE TOW TRUCK CAME TO HAUL THE CAR AWAY. 3. I NEW IGNITION HAD TO BE INSTALLED FOR $400. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160271June 20, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE LOCK CYLINDER BROKE LEAVING ME WITHOUT A VEHICLE. THE KEY WOULD NOT TURN, AND NEITHER WOULD THE WHEELS. THERE WERE NO SIGNS OF FAILURE PREVIOUS TO THE INCIDENT. I PAID $450 FOR A NEW LOCK CYLINDER ON A CAR THAT HAS 60,000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160118June 19, 2006
ELECTRICAL SYSTEM:IGNITION
IN OCTOBER OF 2004 THE IGNITION CYLINDER LOCKED ON MY 2004 FORD FOCUS AND WAS UNUSABLE. IT WAS TOWED TO THE DEALERSHIP AND THEY CLAIMED TO HAVE "FIXED IT". TODAY IS JUNE 18, 2006 AND THE IGNITION CYLINDER LOCKED ON ME AGAIN. MY DAUGHTER DRIVES THIS CAR AND SHE WORKS THE GRAVEYARD SHIFT. IF THIS CAR WERE TO LEAVE HER STRANDED AT NIGHT BECAUSE FORD FAILED TO ISSUE A RECALL --I SERIOUSLY CONSIDER THIS A SAFETY ISSUE!!!!!!!!!!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160145June 19, 2006
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM SEEMS TO BE SHORTING OUT. INTERIOR LAMPS FLASH AND FLICKER. SIDE MIRRORS WORK SPORADICALLY. HEADLAMPS FLASH AND FLICKER ON OCCASION. NOTHING HAS BEEN DONE TO CORRECT THIS DUE TO LACK OF FUNDS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160150June 19, 2006
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
DT*: THE CONTACT STATED THE DOG WAS PLACED IN THE REAR OF THE VEHICLE THROUGH THE HATCH. THE DOOR AJAR LIGHT ILLUMINATED, THE HATCH WAS CHECKED AND IT WAS DISCOVERED THAT IT WOULD NO LONGER LATCH. THERE WAS NO WARNING PRIOR TO THE PROBLEM. THE MANUFACTURER AND DEALER HAVE BEEN ALERTED. AN APPOINTMENT WAS MADE WITH THE DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160173June 19, 2006
SUSPENSION:FRONT
DT*: THE CONTACT STATED THE VEHICLE DRIFTED TO THE RIGHT WHILE DRIVING OVER 30 MPH. THE VEHICLE HAS BEEN TO THE DEALER ON FOUR OCCASIONS FOR THIS PROBLEM. ON THREE OCCASIONS THE DEALER WAS UNABLE TO DETERMINE ANY PROBLEMS. THE FOURTH OCCASION THE VEHICLE'S FRONT END WAS REALIGNED HOWEVER THIS DID NOT CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160114June 18, 2006
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I HAVE 2002 FORD FOCUS SE THAT CUTS OUT AND STALLS WHILE MAKING RIGHT HAND TURNS. I TOOK TO THE DEALER 18 MONTHS AGO AND THEY COULDN'T FIND ANYTHING WRONG. NOW IT IS DOING IT 5 TIMES A DAY AND OTHER FOCUS OWNERS ARE SAYING THAT THEIRS CUTS OUT AS WELL. FORD HAS NO TSB THAT I COULD FIND FOR IT BUT IT IS VERY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160095June 17, 2006
STEERING:COLUMN
STEERING COLUMN LOCKS UP ON FORD FOCUS 2003, BECAUSE OF SIDE BAR. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10160011June 16, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
BROKEN COIL SPRINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160043June 16, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE DRIVING 45MPH THE VEHICLE VEERED TOWARD THE RIGHT. A CLUNKING SOUND CAME FROM THE FRONT OF THE VEHICLE. UPON INSPECTION THE INDEPENDENT REPAIR SHOP DETERMINED THE FRONT COIL SPRING FRACTURED. THE FRONT COIL SPRING NEEDED REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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