Ford Focus Complaints

22,326 consumer complaints on file.

#10164162August 2, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WINDSHIELD WILL NOT CLEAR OFF WITH DEFROST ON, EITHER ON COLD OR HOT. IT LOOKS LIKE CLOUDS OR VAPOR CROSSING THE WINDSHIELD WHEN DEFROST IS ON AND THE WINDSHIELD SEEMS TO BE COATED WITH SOMETHING. TOOK TO DEALER WITH COMPLAINT AND THEY SAID IT WAS JUST THE HUMIDITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164179August 2, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE HAD TO REPLACE MY IGNITION SWITCH TWICE IN THE LAST YEAR AND A HALF. AND NOW IT HAS STOPPED WORKING AGAIN. I THINK FORD SHOULD RESOLVE THIS ISSUE AT NO COST TO THE CONSUMER. THE COST OF REPAIRS IS APPROACHING $900. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164177August 2, 2006
VISIBILITY:WINDSHIELD
DT*: THE CONTACT STATED THE MOLDING ON THE TOP OF THE WINDSHIELD WAS COMING LOOSE. THE CONTACT ATTEMPTED TO PRESS THE MOLDING BACK INTO PLACE. WATER LEAKED INTO THE VEHICLE FROM THE TOP OF THE WINDSHIELD WHEN IT RAINED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164226August 2, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE KEY CAME OUT OF THE IGNITION WHILE IN THE START POSITION. THE VEHICLE WAS PARKED AND TURNED OFF WHEN THE INCIDENT OCCURRED. THE STEERING WHEEL LOCKED UP AND COULD NOT BE MOVED WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE IGNITION CYLINDER AND TRANSCEIVER MODULE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164241August 2, 2006
AIR BAGS
MY SON WAS ON HIS WAY HOME AND PASSENGER SIDE AIR BAG DEPLOYED. THERE WAS NO CRASH , NO ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164251August 2, 2006
ELECTRICAL SYSTEM:IGNITION
2003 FORD FOCUS (WHICH IS DRIVEN BY TEENAGER- FEMALE) IGNITION LOCK FAILURE. BASICALLY WHEN IT FAILS YOU ARE STUCK (CAN NOT START VEHICLE)! AT THE MOMENT VEHICLE SITS IN THE DRIVEWAY. $400.00 PRICE TAG TO FIX A PROBLEM - THAT FORD IS VERY MUCH AWARE OF. I AM NOT SURE I WANT MY TEENAGE DAUGHTER DRIVING A VEHICLE THAT MAY GET HER STRANDED SOMEWHERE UNSAFE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164075August 1, 2006
ELECTRICAL SYSTEM:IGNITION
BROKEN IGNITION-LOCK CYLINDER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164076August 1, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I WAS LEFT STRANDED WHEN MY IGNITION KEY WOULD NOT WORK IN MY 2003 FORD FOCUS. CALLED A LOCKSMITH AND HE SAID IT TAKE ABOUT $300.00 TO REPAIR IT. MY WIFE HAD TO DRIVE 1 HOUR TO COME AND GET ME AND I LOST A DAY OF WORK, WHICH I COULD NOT AFFORD TO LOSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164103August 1, 2006
EQUIPMENT, ELECTRICAL SYSTEM:IGNITION
THE IGNITION OF MY 2000 FORD FOCUS I WAS STUCK AT DALLAS AIRPORT AFTER A JOB INTERVIEW FOR ABOUT THREE HOURS IN 90 DEGREE HEAT. IT WAS REPAIRED AND LOCKED UP AGAIN THIS TIME IN FRONT OF MY HOURS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164150August 1, 2006
STEERING:COLUMN, ELECTRICAL SYSTEM:IGNITION:SWITCH
STEERING COLUMN LOCKED, KEY WILL NOT TURN IN IGNITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163960July 31, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I AM HAVING PROBLEMS WITH MY CAR NOT STARTING ON OCCASION. ALSO, THE CAR SEEMS TO WANT TO STALL AT TIMES UPON SLOWING DOWN OR WHEN I'M STOPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163967July 31, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
THE FIRST WEEK OF ME PURCHASING MY CAR AT GARNET FORD IN CHADDSFORD, PA, I NOTICED I WAS HAVING PROBLEMS WITH MY CAR NOT STARTING. THIS HAS ONLY CONTINUED TO HAPPEN MORE. ALSO, MY CAR SEEMS TO WANT TO STALL AT TIMES UPON SLOWING DOWN OR WHEN I'M STOPPED. THE CAR WILL START RIDING ROUGH AND SHAKING INDICATING THE CAR IS GOING TO STALL. I BROUGHT THIS TO THE DEALERS ATTENTION ON MANY OCCASIONS AND THEY TOLD ME THAT BECAUSE THE PROBLEM WAS INTERMITTENT AND THEY COULD NOT RE-CREATE THE PROBLEM THERE WAS NOTHING THEY COULD DO TO CORRECT IT. THESE ARE PROBLEMS THAT STARTED DURING THE FIRST WEEK OF ME OWNING THE CAR. THE CAR WAS GIVEN TO ME THIS WAY AND GARNET FORD IS SAYING THE PROBLEM IS WITH MY IAC AND THROTTLE BODY STICKING BUT THOSE TWO THINGS ARE AGE RELATED PROBLEMS AND I ADVISED THEM THAT THIS PROBLEM HAS BEEN HAPPENING SINCE DAY ONE. THEY HAVE REFUSED TO LOOK INTO THIS PROBLEM FURTHER AND THEY ARE NOT TAKING RESPONSIBILITY FOR WHAT IS HAPPENING TO MY CAR. I'M VERY UPSET WITH GARNET FORD FOR GIVING ME A CAR WITH THESE PROBLEMS AND I EXPECT THEM TO LOOK INTO WHAT IS CAUSING THE PROBLEM AND FIX IT ON THEIR DIME NOT MINE. IF THIS DOES NOT HAPPEN, I WILL SEEK OTHER WAYS AT GETTING THEIR ATTENTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163961July 31, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I AM HAVING PROBLEMS WITH MY CAR NOT STARTING ON OCCASION. ALSO, THE CAR SEEMS TO WANT TO STALL AT TIMES UPON SLOWING DOWN OR WHEN I'M STOPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163877July 29, 2006
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WENT TO VETS, WHEN LEAVING MY FORD FOCUS STARTED ACTING UP. SEEMED LIKE GAS WAS NOT GETTING TO ENGINE, THEN IT QUIT. LEFT VETS TO COME HOME, DROVE ABOUT 5 BLOCKS AND CAR DID THE SAME THING. A HONDA DEALER WAS CLOSE BY SO WE LEFT CAR THERE AND RENTED A CAR TO GET HOME. PHONED FORD AND THEY SAID THEY WOULD DO NOTHING FOR ME. HUSBAND WENT BACK TO PENTICTON TO GET MY CAR AND IT DID THE SAME THING ON THE WAY HOME, QUIT COMING HOME 3 TIMES. THE HONDA DEALER SAID IF IT DID IT AGAIN IT WAS SOMETHING TO DO WITH THE FUEL SYSTEM PUMP, AND WE WOULD HAVE TO REPLACE IT. WHEN I TALKED TO FORD THEY SAID THEY WOULD NOT COVER THE REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163775July 28, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
EVERY SINGLE DOOR ON MY 2001 FOCUS HAS GIVEN ME PROBLEMS. THERE IS ONLY ONE DOOR ON MY CAR THAT IS CURRENTLY OPERATING CORRECTLY, WHICH PROBABLY WON'T LAST LONG. MY TWO FRONT DOORS DO NOT OPEN FROM THE OUTSIDE. MY REAR PASSENGER DOOR DOES NOT CLOSE. I HAVE ALSO HAD PROBLEMS WITH THE REAR DRIVERS SIDE DOOR NOT CLOSING. ON SEVERAL OCCASIONS I HAVE NOT BEEN ABLE TO OPEN THE DRIVERS DOOR FROM THE INSIDE. FORD HAS MADE A TERRIBLE PRODUCT AND I IMAGINE MANY PEOPLE ARE OUT OF A LOT OF MONEY DUE TO FORD'S CARELESSNESS. I WILL NEVER BUY ANOTHER FORD AS LONG AS I AM DRIVING AND I WILL ENCOURAGE OTHERS TO DO THE SAME. I CONSIDER THE FORD COMPANY TO BE CARELESS BUSINESS PEOPLE. THEIR FIRST CONCERNS SHOULD BE SAFETY AND QUALITY. IF MY SON WERE TO EVER GET HURT BECAUSE OF THEIR LACK OF CONCERN, IT WOULD BECOME AN EXTREME ISSUE. I WOULD LIKE FORD TO EITHER FIX THE PROBLEM WITH MY CAR OR BUY IT BACK BECAUSE I SIMPLY DO NOT WANT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163736July 27, 2006
AIR BAGS
DT*: THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR BLINKS ON AND OFF. WHEN IT AIR BAG INDICATOR IS OFF THE PASSENGER IS NOT PROTECTED BY THE AIR BAG. THIS BEGAN FOUR DAYS AFTER THE VEHICLE WAS PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163754July 27, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT LEFT COIL SPRING ON MY CAR SNAPPED AND LODGED IN THE FRONT LEFT WHEEL, CAUSING IT TO SEIZE WHILE DRIVING AT HIGHWAY SPEEDS. THE CAR CAME TO A RAPID HALT, AND IF I WASN'T IN THE RIGHT LANE WHEN THE INCIDENT OCCURRED, AN ACCIDENT MIGHT HAVE RESULTED. A FEW DAYS BEFORE, I HAD HEARD A SNAPPING SOUND FROM THE LEFT SIDE OF MY CAR, BUT I NOTICED NO IMMEDIATE SYMPTOMS. FORD HAS DETERMINED THAT THE COIL SPRING WAS IMPROPERLY MANUFACTURED, BUT NO RECALL WAS PERFORMED. FORD'S RESPONSE (CAMPAIGN 03M02, IN RESPONSE TO INVESTIGATION EA 02-023) WAS NOT ADEQUATE FOR THE FOLLOWING REASONS: 1. FORD'S RESPONSE STATES THAT THE SPRING FAILURE WILL CAUSE "SUSPENSION NOISE, POSSIBLY ACCOMPANIED BY SAGGING OF ONE SIDE OF THE VEHICLE." CLEARLY, THE FAILURE THAT I EXPERIENCED WAS NOT CONSIDERED WHEN DETERMINING IF THE SITUATION WARRANTED A RECALL. 2. FORD DID NOT NOTIFY ME THAT IT KNEW THAT THE FRONT COIL SPRINGS WERE DEFECTIVE. THIS LEFT ME WITHOUT THE INFORMATION THAT I NEEDED TO RECOGNIZE THE FAILURE AND PREVENT FURTHER PROBLEMS. 3. THE SPRING WAS INSPECTED BY THE DEALER 7 MONTHS BEFORE THE ACCIDENT, BUT THE CORROSION WAS NOT SPOTTED. THIS INDICATES THAT THE DEALERS WERE NOT MONITORING THE SPRING, DESPITE THE FACT THAT I LIVE IN A HIGH-CORROSION AREA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163550July 26, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH LOCKED, BATTERY LIGHT ON, DRIVER SIDE SEAT BELT LOCKED UP, PLUS ALL KINDS OF ISSUES FROM DAY ONE. TONS OF MANUFACTURER RECALLS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163555July 26, 2006
SERVICE BRAKES, HYDRAULIC
AT 15,000 MILE I REPLACED MY REAR BRAKE SHOES AND THEN TWO DAYS AFTER THAT THEY STARTED TO SQUEAL VERY BADLY LIKE THEY WHERE WORN OUT AGAIN. I RETURNED TO THE FORD DEALER IN WHICH I PURCHASED THE CAR AND WHO HAD REPLACED THE BRAKES THEY REAPPLIED LUBE TO THE SHOES AND DRUM. THAT WORKED FOR THREE DAYS AND NOW ONCE AGAIN THEY SQUEAL AGAIN. I HAVE REPLACED THE BRAKES AGAIN AT 25,000 MILES AND THEY STILL SQUEAL AND NO ONE KNOWS WHAT TO DO. BOTH TIMES THE BRAKES WHERE REPLACED THEY WERE DONE AT A FORD DEALERSHIP. I HAVE BEEN TOLD TO MAYBE PURCHASED NEW DRUMS EVEN THOUGH THERE IS NOTHING WRONG WITH THE CURRENT ONES BUT I DON'T SEE THE NEED TO DO SUCH A THING ON A CAR THAT IS BARELY 2 YEARS OLD. PLEASE HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163403July 25, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER LOCKS UP WHICH REQUIRES TOTAL REPLACEMENT OF ASSEMBLY. IT HAS HAPPENED THREE (3) VERY UNFORTUNATE TIMES, EACH REQUIRING REPLACEMENT OF THE ASSEMBLY. IN THE RIGHT SITUATION IT COULD (AND ONE OF THOSE WAS) DANGEROUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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