Ford Focus Complaints

22,326 consumer complaints on file.

#10167327September 4, 2006
ELECTRICAL SYSTEM:IGNITION
KEY FAILS TO TURN IN THE IGNITION CYLINDER. CANNOT START THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167272September 3, 2006
SERVICE BRAKES, HYDRAULIC
I OWN A 2004 AND 2005 FORD FOCUS. ONE IS AN SE AND ONE A ZX3. THE FRONT BRAKES ON THE 2004 WENT OUT AT 32,000 MILES AND THE 2005 WENT OUT AT 40000 MILES. BOTH VEHICLES ARE DRIVEN NICELY. ON BOTH THERE WAS A SLIGHT GRINDING FOR ABOUT A WEEK AND THEN TOTAL PAD FAILURE IN THE RIGHT INSIDE PAD. FORD SAYS THE PADS I BOUGHT FROM THE DEALER ARE LIFETIME WARRANTY BUT THE SYSTEM WHEN NEW CARRIES NO WARRANTY. BY THE TIME PROBLEMS ARE NOTICED, IT'S TOO LATE AND BOTH THE PADS AND ROTORS NEED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167275September 3, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
HELLO, WE HAVE A 2000 FORD FOCUS, AND HAVE HAD THE LOCK CYLINDER FREEZE UP FOR THE SECOND TIME IN TWO YEARS. FORD SAYS THIS IS A DEFECT, YET THERE IS NO RECALL. LOOKING ON THE INTERNET, THERE ARE MANY, BUYERS WHO ARE EXPERIENCING THE SAME PROBLEM. SHOULDN'T FORD BE FORCED TO RECALL A DEFECTIVE PRODUCT? I AM NOT SURE I HAVE THE CORRECT AGENCY, SO PLEASE TELL ME WHO I WOULD NEED TO CONTACT IF NOT. IF SO, WHAT CAN WE DO ABOUT THIS? SINCERELY,. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066836September 1, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING THE KEY IN THE IGNITION SWITCH VEHICLE LOCKED UP. CONSUMER TRIED TO RESTART THE VEHICLE, BUT WAS NOT ABLE TO RESTART IT. VEHICLE WAS TAKEN TO DEALER FOR INSPECTION. CONSUMER INFORMED MECHANIC THAT IGNITION SWITCH HAD BEEN REPLACED TWICE. *AK THE VEHICLE WAS INVOLVED IN AN ACCIDENT, NO OTHER INFORMATION WAS PROVIDED IN THE POLICE REPORT. UPDATED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10167122August 31, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2001 FORD FOCUS -- CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES LEADED TO STALLING AND OTHER RELATED SYMPTOMS. THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING. STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167028August 30, 2006
ELECTRICAL SYSTEM:IGNITION
2005 FORD FOCUS. THE KEY IS STUCK IN THE IGNITION. IT WILL NOT COME OUT. I HAVE BEEN TOLD I WILL HAVE TO REPLACE THE IGNITION. SINGLE MOM HERE DON'T HAVE THE MONEY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167055August 30, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, TIRES, AIR BAGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE A 2002 FORD FOCUS ZX5 THAT IS WELL MAINTAINED. WITHIN THE FIRST 2-3 YEARS, I HAVE HAD TO REPLACE THE FRONT BRAKES AND ROTORS. IN 2004 I HAD TO REPLACE THE BATTERY. IN 2005 I HAD TO REPLACE THE RIGHT REAR WINDOW MOTOR. PRESENTLY THE LEFT REAR WINDOW MOTOR ISN'T WORKING; THE WINDOW WILL NOT GO UP. THE REAR FRONT WINDOW IS NOT WORKING PROPERLY AND THE AIR BAG LIGHT COMES ON EACH TIME THE CAR IS STARTED AND STAYS ON. THE CD PLAYER HAD TO BE REPLACED IN 2005. IN 2006 ALL FOUR TIRES HAD TO BE REPLACED BECAUSE OF FACTORY DRY ROT. I REGULARLY SERVICE AND MAINTAIN THE CAR, AND HAVE APPROXIMATELY 28,000 MILES ON IT. I TAKE EXCELLENT CARE OF MY VEHICLE AND FEEL THIS CAR IS NOT MADE WITH QUALITY PARTS AND THAT IT IS NOT SAFE. ALTHOUGH I DRIVE AT NORMAL SPEEDS, IT DOES NOT GET THE MILEAGE STATED ON THE STICKER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166993August 29, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED WHILE DRIVING 35 - 40 MPH, THE CHECK ENGINE LIGHT AND BATTERY LIGHT ILLUMINATED. WHILE PULLING THE VEHICLE INTO A PARKING LOT ALL THE DASHBOARD LIGHTS DARKENED AND THE VEHICLE HESITATED AS IF IT WAS GOING TO STALL. IT WAS PARKED FOR ABOUT 3 MINUTES AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS OBSERVED BY AN INDEPENDENT MECHANIC WHO DETERMINED THAT A BARREN CAME OUT OF ONE OF THE PULLEYS HOWEVER THAT WOULD NOT CAUSE THE VEHICLE TO STALL. THE VEHICLE WAS LEFT AT THE SCENE OF THE INCIDENT. TWO DAYS LATER THE CONTACT RETURNED TO THE VEHICLE AND THE VEHICLE WAS BURNED. THE INSURANCE INVESTIGATOR OBSERVED A SECURITY VIDEO WHICH IDENTIFIED THE VEHICLE SMOKING AND A WINDOW HAD FALLEN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10166862August 29, 2006
WHEELS:HUB
2005 FORD FOCUS, HAS LOST TO 7 SPOKE WHEEL COVERS IN 3 MONTHS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166874August 29, 2006
FUEL SYSTEM, GASOLINE:STORAGE
DT*: THE CONTACT STATED THE GAS TANK FELL OFF OF THE VEHICLE WHILE DRIVING 10 MPH. THE GAS TANK WAS DAMAGED IN THE FALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THE GAS TANK WAS HELD UP BY ONE STRAP HELD WHICH WAS SECURED BY A SINGLE BOLT; NOT PROVIDING ENOUGH SUPPORT FOR THE GAS TANK. THE MECHANIC INFORMED THE CONTACT THERE WAS SUPPOSE TO BE TWO STRAPS HOLDING THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165318August 29, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON MY 2000 FORD FOCUS LOCKED UP THIS WEEK, PREVENTING ME FROM TURNING THE KEY. I COULD INSERT THE KEY INTO THE IGNITION, BUT IT REFUSED TO TURN. AFTER TRYING FOR THE BETTER PART OF AN HOUR, I HAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. FORD PUT IN A NEW IGNITION THE FOLLOWING DAY, WHICH IS A COMPLETELY DIFFERENT MECHANISM FROM THE PREVIOUS ONE. THIS LEADS ME TO BELIEVE THEY FOUND THE ORIGINAL PART WAS FLAWED, AND ARE NOW USING AN UPGRADED IGNITION SWITCH TO REPLACE THE ONES THAT FAIL. IT COST ME $403.38 TO HAVE THE NEW ONE PUT IN. SO FAR, FORD HAS REFUSED TO ISSUE A RECALL OR EXTENDED WARRANTY ON THE PART. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166692August 28, 2006
ELECTRICAL SYSTEM:STARTER ASSEMBLY
DT*: THE CONTACT STATED THE STARTER ASSEMBLY CONTINUED TO FAIL, NOT ALLOWING THE KEY TO TURN OR RELEASE THE STEERING WHEEL FROM THE LOCKED POSITION. THE SERVICE DEALER AND MANUFACTURER WERE CONTACTED. THE PROBLEM HAS NOT BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166806August 28, 2006
ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VIN: [XXX] NUMBER OF ITEMS: 2 ITEM ID: [XXX] RECALL DATE: TITLE: PINCH BOLT TORQUE AND ZETEC ENGINE BATTERY CABLE ROUTING ITEM ID: [XXX] RECALL DATE: TITLE: REAR DOOR LATCH CORROSION. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166663August 27, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 FORD FOCUS AND THE IGNITION FAILS INTERMITTENTLY CAUSING THE CAR NOT TO START. THE KEY WILL NOT TURN. THIS IS NOT SAFE I HAVE A TWO YEAR OLD CHILD AND IN AN EMERGENCY I MAY NOT BE ABLE TO DRIVE OR WE MAY GET STRANDED. FORD REFUSES TO HELP. THERE IS NO RECALL TO MY KNOWLEDGE AT THIS TIME. THIS IS A KNOWN PROBLEM AND FORD WILL NOT ACKNOWLEDGE THE ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166679August 27, 2006
ELECTRICAL SYSTEM:IGNITION
I OWN A FORD FOCUS ZX3 (2001). I SEEM TO HAVE THE SAME PROBLEM AS EVERYONE ELSE WITH MY CAR. MY IGNITION KEY WOULD NOT TURN AND I WAS LEFT STRANDED. I HAVE DONE SOME RESEARCH ABOUT THE ISSUE, AND IT SEEMS TO ME THAT EVERY OTHER FOCUS OWNER HAD TO DEAL WITH THIS PROBLEM. THE SOLUTION TO THE PROBLEM IS PURCHASING A NEW IGNITION CYLINDER (~$400). FORD NEED TO ADMIT TO A FAULTY PART AND LOW QUALITY OF MATERIALS. PLEASE HELP THIS BE AN OFFICIAL RECALL. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166579August 25, 2006
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS LX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166236August 22, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE IGNITION CYLINDER LOCKED COMPLETELY, AND WOULD NOT MOVE. THE KEY WAS ALSO NOT ABLE TO BE INSERTED ALL THE WAY IN TO THE IGNITION. THE VEHICLE WAS NOT ABLE TO BE STARTED, AND NO ELECTRICAL COMPONENTS ENGAGED. THE VEHICLE WAS TOWED TO A SERVICE DEALER, WHO DRILLED OUT THE IGNITION CYLINDER, AND REPLACED THE CYLINDER AND IGNITION SWITCH. THE DEALER CITED A FAULTY IGNITION SWITCH AS THE CAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166248August 22, 2006
ELECTRICAL SYSTEM:IGNITION
I OWN A 2003 FORD FOCUS AND TODAY I WENT OUT TO MY CAR TO GET SOME LUNCH WHEN MY IGNITION LOCKED. I CANNOT START MY CAR. I HAVE HAD PEOPLE LOOK AT IT AND THERE IS NOTHING THAT CAN BE DONE EXCEPT BRING IT TO THE DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166083August 21, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2001 FORD FOCUS-WINDOW REGULATORS FAIL WITHOUT NOTICE. 5 TIMES THE WINDOW REGULATORS FAILED, 3 OF THOSE WHILE DRIVING UNDER NORMAL CONDITIONS, THE WINDOW EITHER DROPPED OR WOULD NOT ROLL BACK UP IF WINDOW WAS OPEN. THE FIRST 3 TIMES IT WAS OVER 100 DEGREES OUTSIDE AND THE AIR CONDITIONING WOULD NOT COOL THE BACK SEAT WHERE MY NEWBORN WAS SLEEPING. ALL 4 WINDOWS HAVE DONE THIS AT LEAST ONCE, THE DRIVER SIDE FRONT WINDOW HAS DONE IT TWICE. FORD FIXED THE PROBLEM 4 TIMES AND REFUSED ON THE FIFTH TIME. THE CUSTOMER SERVICE REPRESENTATIVE FROM FORD IN DEARBORN, MI HUNG UP ON ME 3 TIMES REFUSING ANY SERVICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166089August 21, 2006
ELECTRICAL SYSTEM:IGNITION
MY IGNITION LOCKS UP AND I AM UNABLE TO TURN THE KEY. THIS HAS HAPPENED 4 TIMES NOW AND EACH TIME I HAVE TO HAVE THE IGNITION LOCK CYLINDER REPLACED COSTING ME AROUND $400.00 EACH TIME. THE FIRST TIME IT HAPPENED AT ABOUT 16,000 MILES AND NOW I HAVE 85,000 MILES ON MY CAR. THERE IS NO SIGN WHEN AND WHERE IT IS GOING TO HAPPEN, IT JUST DOES AND THEN IT LEAVES YOU STRANDED AND IN NEED OF A TOW TRUCK, WHICH IS MORE COST TO THE CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus