Ford Focus Complaints

22,326 consumer complaints on file.

#10167840September 11, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:HORN
DT*: THE CONTACT STATED ALL FOUR POWER DOORS FAILED TO LOCK FROM THE INSIDE AND/OR OUTSIDE INTERMITTENTLY. ALSO, THE REAR PASSENGER AND DRIVER'S SIDE WINDOWS WOULD NOT ROLL DOWN. THE DRIVER AND PASSENGER'S SIDE FRONT WINDOWS ROLLED UP/DOWN INTERMITTENTLY. SOMETIMES THE HORN FAILED TO SOUND. THE MANUFACTURER DETERMINED THE PROBLEM WAS BECAUSE OF EXCESSIVE DIRT AND DUST AROUND THE CONTACT'S RESIDENCE. THE DRIVERS DOOR WOULD NOT OPEN. UPDTED 09/22/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167843September 11, 2006
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN IN IGNITION, STEERING WHEEL IS LOCKED. HAD TO HAVE IGNITION CYLINDER REPLACED. THIS APPEARS TO BE A COMMON PROBLEM IN 2000 FOCUS - PERHAPS A REDESIGN OF THE CYLINDER IS REQUIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167778September 10, 2006
ELECTRICAL SYSTEM:IGNITION
*THIS IS A SAFETY ISSUE!* WHEN LEAVING WORK MY CAR WOULD NOT START, THE STARTER WOULD NOT ENGAGE AND ACCESSORIES WOULD NOT COME ON...I WENT INSIDE FOR 10 MIN TO TRY TO ARRANGE A RIDE HOME...WHEN I CAME BACK TO THE CAR I DECIDED TO TRY ONE LAST TIME AND THE CAR STARTED RIGHT UP NO PROBLEM. WHILE DRIVING HOME (AT ABOUT 8.30PM LOCAL TIME...FULLY DARK OUTSIDE) AT APPROX. 50 MPH THE CAR DIED INCLUDING MOST ACCESSORIES, MOST NOTABLY, THE HEADLIGHTS. WHEN I TRIED TO STEER THE CAR TO THE SIDE OF THE ROAD, THE STEERING WHEEL LOCKED. THIS ALL HAPPENED VERY QUICKLY, I WAS BRAKING AND THERE SEEMED TO BE SOME POWER ASSIST TO THE BRAKES BUT NOT FULL BRAKING POWER. I WAS HEADED STRAIGHT AT A LARGE TREE WHEN THE CAR SUDDENLY CAME TO LIFE AGAIN AND I MANAGED TO JUST MISS IT. I LIMPED THE CAR ABOUT A 1/4 (AT 10 MPH) TO MY BROTHERS APARTMENT AND IT DIED 2X AGAIN ON THE WAY. AFTER SEVERAL DAYS TRYING TO DIAGNOSE THE PROBLEM I DISCOVERED THAT WIGGLING THE KEY IN THE IGNITION INDUCES THE CAR TO DIE. UPON RESEARCHING THIS PROBLEM I FOUND THAT THIS HAS BEEN REPORTED ON A WIDE SCALE BASIS AND IT CONCERNS ME THAT A RECALL HAS NOT BEEN ISSUED. I WAS VERY LUCKY NOT TO BE INJURED OR KILLED BY THIS PROBLEM AND MANY MANY PEOPLE ARE UNAWARE OF THIS RISK (AS WAS I UNTIL ONLY A FEW DAYS AGO). I HAVE FOUND NO WAY TO GET THE MATTER CORRECTED VIA THE MANUFACTURER AS THE CURRENT REPLACEMENT PART IS ALMOST IDENTICAL TO THE ORIGINAL AND IS NOTED FOR SHORT LIFETIME AND FOR FAILING IN THE SAME MANNER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167782September 10, 2006
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS, 6 YRS OLD, ONLY 38K MILES. IGNITION CYLINDER LOCKED UP AND I WAS UNABLE TO INSERT KEY MORE THAN HALFWAY. VEHICLE HAD TO BE TOWED TO DEALER ($75), WHO REPLACED CYLINDER FOR $350. DEALER REPORTS THEY STILL SEE THIS REPAIR ABOUT ONCE A MONTH ON THE 2000, 2001 MODELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167763September 9, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK FAILURE. FIRST WAS UNABLE TO LOCK PASSENGER SIDE DOOR. BACK DOORS UNABLE TO UNLOCK AND DRIVER SIDE DOOR ONLY LOCKED WITH KEY. WAS DETERMINED SHORT IN PASSENGER DOOR BLEW DOOR LOCK FUSE. PASSENGER DOOR LOCK WAS DISABLED SO FUSE WOULD NOT BLOW. REMOTE LOCK WORKED ALL LOCK AT THAT POINT BUT POWER BUTTON STILL DID NOT WORK, HOWEVER THE ROCKER BUTTON ON DRIVERS DOOR WORKED. AFTER ABOUT A WEEK THE DRIVERS SIDE DOOR NO LONGER WORKED. UNABLE TO LOCK THE DRIVERS SIDE DOOR BY REMOTE, POWER SWITCH OR ROCKER BUTTON. NONE OF THE OTHER LOCKS WILL UNLOCK EXCEPT FOR THE TRUNK WITH THE KEY. MY CONCERN IS THAT ONE MAY EITHER BECOME LOOKED IN THE CAR OR THAT IT MAY BECOME STOLEN, POSSIBLY BEING USED FOR A CRIME OR CAUSING AN ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167635September 8, 2006
ELECTRICAL SYSTEM:IGNITION
MY IGNITION WILL NOT TURN. I HAVE TRIED EVERYTHING. I GUESS THE IGNITION CYLINDER NEEDS TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167644September 8, 2006
FUEL SYSTEM, GASOLINE
DT*: THE CONTACT STATED WHEN THE VEHICLE WAS STARTED, THE ENGINE STALLED COMPLETELY. THE VEHICLE WAS RESTARTED, AND STALLED A SECOND TIME. THE VEHICLE WAS SHIFTED INTO PARK, AND WOULD NOT START BACK UP FOR 3 DAYS. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED. THERE WAS A NHTSA RECALL# 03V482000 WHICH PERTAINED TO THE GASOLINE FUEL SYSTEM. THE FUEL DELIVERY MODULE HAD PREVIOUSLY BEEN REPLACED 3 TIMES WITH NO SUCCESS. THE MANUFACTURER WAS ALSO NOTIFIED, WHO INFORMED THE CONTACT THAT THERE WAS NOTHING THAT COULD BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167701September 8, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WITHOUT WARNING, THE VEHICLE WOULD NOT START AND WAS TOWED TO THE DEALERSHIP WHO DETERMINED THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WORKED PROPERLY FOR TWO YEARS, AND THEN THE VEHICLE WOULDN'T START. AFTER AN HOUR OF TRYING, THE VEHICLE STARTED AND WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167718September 8, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE VEHICLE'S IGNITION LOCKED AND THE KEY COULD NOT BE TURNED TO START THE VEHICLE. THE PROBLEM BEGAN AS BEING ROUGH IN TURNING THE KEY BUT GRADUALLY WORSENED TO NOT BEING ABLE TO TURN THE KEY IN THE IGNITION AT ALL. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167534September 7, 2006
ELECTRICAL SYSTEM:IGNITION
I OWN A 2003 FORD FOCUS, AND LIKE MANY OTHER FORD CUSTOMERS I HAVE READ ABOUT, I HAD MY IGNITION LOCK JAM UP TO THE POINT WHERE IT CANNOT BE STARTED WITH THE KEY. IT WILL PROBABLY REQUIRE A NEW CYLINDER, WHICH, ACCORDING TO OTHER COMPLAINTS, WILL BREAK JUST AS EASILY. CLEARLY FORD SHOULD STEP UP AND TAKE SOME CREDIT FOR SUCH AN INCONVENIENCE. IT'S JUST FORTUNATE THAT NO ONE CAN BECOME INJURED FROM THIS PARTICULAR CASE OF BAD ENGINEERING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167554September 7, 2006
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO/CD/CLOCK UNIT APPEARS TO SHORT OUT AT VARIOUS UNPREDICTABLE TIMES. THE CD OR RADIO WILL ACT AS IF THE UNIT IS TURNED OFF; HOWEVER THE CLOCK DISPLAY ALSO DISAPPEARS FROM THE PANEL. AFTER 10 MINUTES OR LONGER THE CLOCK DISPLAY WILL RETURN TO THE SCREEN - WITH THE CORRECT TIME AND THE RADIO/CD PORTION CAN BE TURNED BACK ON AS IF WAS TURNED OFF. DURING THESE "SHUTDOWNS" I CAN NOT DO ANYTHING TO MAKE THE UNIT WORK. THIS INCLUDES USING THE ON OFF BUTTONS AND ANY AND ALL OF THE OTHER CONTROL OPTION/BUTTONS. THIS HAS HAPPENED THREE TIMES THAT I AM AWARE OF SINCE I HAVE BEEN DRIVING THIS 01 FOCUS 4 DOOR MODEL. STARTING IN APRIL OF THIS YEAR 2006. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167574September 7, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER FAILED FOR A SECOND TIME SINCE 9/16/04. HAD TO BE REPLACED BY DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167600September 7, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY CABLE DAMAGE, VEHICLE FAILS TO START. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167612September 7, 2006
ELECTRICAL SYSTEM:IGNITION
ON FRIDAY THE IGNITION ON MY CAR DID NOT IMMEDIATELY TURN. I DIDN'T THINK ANYTHING OF IT AT THE TIME. SATURDAY AFTERNOON IT REFUSED TO TURN AT ALL. THE KEY WOULD NOT TURN IN THE IGNITION LOCK CYLINDER. IT FIT AND WAS REMOVABLE BUT JUST WOULDN'T TURN. THE CAR WOULD NOT THEREFORE, START. I WAS LEFT STRANDED IN A PUBLIC PLACE PREGNANT WITH MY 3 YEAR OLD CHILD FOR SO LONG DRUG DEALERS STARTED SHOWING UP. I HAD TO PAY FOR A TOW TRUCK WHEN IT FINALLY ARRIVED. THIS IS IN A 2003 FORD FOCUS ZTW WAGON. IT IS 3 YEARS OLD WITH 50,000 MILES ON IT. I SPENT ALL DAY TUESDAY ON THE PHONE SPEAKING WITH VARIOUS LEVELS OF MECHANICS AND MANAGEMENT. THEY ALL AGREED THAT FORD IS NOT TAKING ANY RESPONSIBILITY FOR THIS DEFECT. ONE OPERATOR DID NOT EVEN RECORD MY PHONE CALL. FORD IS RECALLING DIFFERENT MODEL VEHICLES FOR IGNITION CYLINDER PROBLEMS. THEY HAVE NOT SET UP ANY PUBLIC REIMBURSEMENT OR REPAIR FOR THIS SPECIFIC YEAR AND MODEL VEHICLE. I HAD TO PAY A PRIVATE LOCKSMITH TO COME TO MY HOUSE AND BUILD A NEW CYLINDER AROUND MY KEY BECAUSE I COULD NOT AFFORD TO HAVE THE CAR TOWED AGAIN AND PAY THE EXORBANT DEALER PRICE. I WAS WITHOUT MY VEHICLE FOR SATURDAY, SUNDAY, MONDAY AND THE TUESDAY SURROUNDING LABOR DAY WEEKEND. THE PRIVATE LOCKSMITH REPAIRED IT WEDNESDAY IN A TIMELY MANNER. I HAVE NOT BEEN OFFERED TOWING REIMBURSEMENT, A RENTAL VEHICLE, A REPAIR REIMBURSEMENT OR AN APOLOGY. THE OLD PART (WHAT WAS LEFT AFTER DRILLING IT OUT PER FORD INSTRUCTIONS) WAS NOT SAVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167346September 5, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE IGNITION SWITCH FAILED TO TURN WHEN THE KEY WAS INSERTED INTO THE IGNITION, THUS FAILING TO START THE VEHICLE. THIS WAS THE 4TH FAILURE. METAL SHAVINGS WERE SEEN FALLING OUT OF THE IGNITION WHEN THE KEY WAS REMOVED. THE SERVICE DEALER HAD THE VEHICLE TOWED TO THE SERVICE REPAIR SHOP FOR INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167353September 5, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THE VEHICLE'S FUEL PUMP HAD FAILED 4 TIMES, WHICH CAUSED A LOSS OF POWER FOLLOWED BY STALLING. THE CONTACT MENTIONED RECALL NUMBER 03V482000 (FORD RECALL 03N01), FOR THE FUEL FILTER, BUT DID NOT CONTACT THE MANUFACTURER TO SEE IF THE VIN WAS INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167360September 5, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2004 FORD FOCUS LX AND THE IGNITION LOCKED FROZE. THE KEY WOULDN'T TURN, THEREFORE NOT ALLOWING MY VEHICLE TO START NO MATTER WHAT. THE CAR ONLY HAS 50000 MILES ON IT AND IS FAIRLY NEW. AFTER DOING SOME RESEARCH ON THE WEB, THIS IS A COMMON PROBLEM IN FORD FOCUS VEHICLES. THERE IS EVEN A CLASS ACTION SUIT GOING ON IN CALIFORNIA. FORD DOESN'T RECOGNIZE THIS AS A RECALL BECAUSE IT'S NOT A "SAFETY" ISSUE. IF MY CAR DOESN'T START IN THE WRONG PLACE AT THE WRONG TIME, ESPECIALLY WITH MY KIDS, THIS IS DEFINITELY A SAFETY ISSUE. THIS IS HAPPENING TO THOUSANDS OF PEOPLE AND MOST OF THEM SAY THAT THEY HAD TO GET THIS PROBLEM FIXED MORE THAN ONCE WITHIN A 3 YEAR TIME PERIOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167422September 5, 2006
ELECTRICAL SYSTEM:IGNITION
FAULTY IGNITION; HAD TO CALL LOCKSMITH MOBILE AND GET WHOLE CYLINDER REPLACED. JUST LIKE MANY OTHER OCCURRENCES I'VE READ UP ON, KEY WOULD NOT TURN. WAS TOLD THIS WAS A VERY PREVALENT PROBLEM WITH THIS MODEL. IN THE WEEKS LEADING UP TO THE REPLACEMENT, I FOUND THE KEY WAS INCREASINGLY HARDER AND HARDER TO TURN AND START THE CAR; IT WOULD TAKE AN EXTRA LITTLE TUG TO START. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167423September 5, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2003 FORD FOCUS STATION WAGON. THE IGNITION KEY WILL NOT TURN. IT FREEZES UP. I HAVE TRIED ANOTHER KEY AND ATTEMPTED TO TURN THE STEERING WHEEL AS FAR AS POSSIBLE TO THE RIGHT OR LEFT WITH NO SUCCESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167295September 4, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS. KEY ( IGNITION SWITCH) FAILED. KEY WON'T TURN . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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