Ford Focus Complaints

22,326 consumer complaints on file.

#10196121July 11, 2007
VEHICLE SPEED CONTROL
THE PROBLEM HAS OCCURED ABOUT 10 TIMES. THE VEHICLE LOSES SPEED BUT THE TACHOMETER RPMS INCREASED. THE SPEED WILL DROP TO 5 MPH AND THEN INCREASE UP TO MAYBE 20 MPH AND THEN DROP BACK DOWN. IT WON'T GO OVER 20 MPH. THE CONDITION LASTE D FOR A COUPLE OF MINUTES. EITHER THE CONDITIONS CORRECTED ITS SELF OR I HAD TO STOP THE CAR AND RESTART IT. WHEN IT FIRST HAPPENED THE DEALER INDICATED THAT IT WAS RELATED TO THE TRACTION CONTROL WHICH WAS STRUCK ON. THE DEALER NOW SAID THAT THERE WERE NO ERROR CODES ON THE COMPUTER, SO THE ONLY THING TO DO WAS WAIT FOR THE CAR TO BREAK DOWN. SINCE I LOST SPEED IN TRAFFIC I FELT THAT THISWAS A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195952July 10, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE WAS SERVICED AT 99,000 MILES FOR NHTSA RECALL # 03V482000 (FUEL SYSTEM, GASOLINE). THE ENGINE CONTINUED TO STALL AND SHUT OFF. THE FAILURE ONLY OCCURRED AT START UP AND LOW SPEEDS OF 20 MPH. THE VEHICLE WOULD RESTART AFTER APPROXIMATELY 2-3 ATTEMPTS. THE CURRENT MILEAGE IS 101,000 AND FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195963July 10, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT PRESSED THE UNLOCK BUTTON TO OPEN THE PASSENGER SIDE DOOR AND IT FAILED TO OPEN. SHE HAD TO MANUALLY PULL THE DOOR THREE TIMES BEFORE IT OPENED. FORD STATED THAT HER VEHICLE WAS NOT INCLUDED IN RECALL # 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT AND FAILURE MILEAGES WERE 46,898.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195618July 9, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY WIFE OWNS A 2001 FORD FOCUS LX,WE HAVE BEEN HAVING INTERMITTENT IGNITION PROBLEM WITH THIS CAR FOR MONTHS WHERE THE KEY DID NOT TURN THE IGNITION. I CALLED FORD SERVICE , AND THEY ADVISED TO REPLACE THE IGNITION WHICH WILL COST BETWEEN $380 AND $480. I COULD NOT AFFORD THIS,, AND LOST TIME AT WORK TO GO AND MESS WITH THE IGNITION. I HAD TO WIGGLE IT BACK AND FORTH ,SOMETIMES TAKING ME 2 HOURS, TO GET THE KEY TO TURN. I READ FORUMS ON THE INTERNET THAT MANY PEOPLE HAD THE SAME PROBLEM. WHY COULD NOT FORD REIMBURSE ANY COST OR DO THIS FOR CHEAPER THEN THE AMOUNT I WAS QUOTED. THE CARS WILL SIT IN THE DRIVEWAY UNTIL I COULD GET ENOUGH MONEY FOR REPAIRS. THE CAR WONT EVEN TURN NOW EVEN AFTER WIGGLING IT BACK AND FORTH, SO I MAY HAVE TO GET THE CAR TOWED TO THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195476July 6, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
(1)FROM THE TIME I BOUGHT THE CAR 1-1/2 YEARS AGO, THE IGNITION SWITCH WOULD SOMETIMES FREEZE, DISABLING THE CAR FROM BEING STARTED. AT FIRST, I JUST HAD TO TURN THE WHEEL IN THE CAR AND THEN THE IGNITION SWITCH WOULD WORK. (2)ABOUT A MONTH AGO, THE IGNITION SWITCH COMPLETELY FROZE. I HAD TO HAVE THE CAR TOWED TO MY HOME. I WAS TOLD BY ONE OF THE TOW TRUCK MEN WHO CAME TO TOW MY CAR THAT THIS IGNITION SWITCH WAS A FACTORY DEFECT IN ALMOST EVERY AMERICAN-MADE CAR. (3)I WROTE TO FORD IN DETROIT AND FILED A COMPLAINT. THEY DID NOT EVEN GRACE MY COMPLAINT WITH A RESPONSE. I THEN GOT AN ESTIMATE OF THE COST TO REPAIR FROM THE SERVICE DIRECTOR AT CAPISTRANO FORD. HE TOLD ME IT WOULD BE $260 TO $280. I HAD TO WAIT UNTIL THIS MONTH AS I AM ON SOCIAL SECURITY DISABILITY INCOME AND HAD ALREADY ALLOCATED MY MONEY GOING OUT FOR JUNE. ON JULY 3 I WAS FINALLY ABLE TO HAVE MY CAR TOWED TO THE DEALER. WHEN I SPOKE TO THE SERVICE MANAGER, HE INFORMED ME THAT I WAS QUOTED WRONG ON THE COST OF REPAIR AND THAT IT WOULD BE $403 TO REPAIR. I COMPLAINED, REACHED THE DIRECTOR OF THE SERVICE DEPARTMENT AGAIN AND TOLD HIM OF MY COMPLAINT REGARDING THE HIGHER PRICER. THE SERVICE DIRECTOR TOLD ME HE COULD KNOCK OFF $70 OF THE BILL BY TAKING THE COST OUT OF HIS TECHNICIAN'S HIDE. I DISPUTED THAT AS BEING UNFAIR, AND TOLD HIM THAT FORD (IN DETROIT) SHOULD BE PAYING FOR THIS, NOT HIS TECHNICIAN. HE TOLD ME HE WOULD TRY TO KNOCK OFF EVEN MORE OF THE COST. LATER IN THE AFTERNOON, THE SERVICE MANAGER CALLED TO TELL ME MY CAR WAS READY. WHEN ASKED HOW MUCH THE CHARGES WERE, HE TOLD ME "$50 BUCKS!" HE TOLD ME THEY HAD DECIDED TO CHARGE THE SERVICE TO FORD IN DETROIT AND DID THE WORK AS A COURTESY SERVICE WITH A $50 DEDUCTIBLE. AGAIN, THIS IGNITION SWITCH IS KNOWN BY TOW TRUCK PEOPLE TO BE A FACTORY DEFECTIVE PART IN JUST ABOUT EVERY AMERICAN-MADE CAR. MY CAR IS ONLY 4 YEARS OLD AND HAS LESS THAN 25,000 MILES ON IT. PLEASE RECALL THIS IGNITION SWITCH ON EVERY AMERICAN-MADE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195438July 5, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
WITHOUT ANY WARNING THE IGNITION SWITCH OF THE 2004 FORD FOCUS BEGAN TO STOP FUNCTIONING PROPERLY. I AM CURRENTLY ABLE TO TURN THE KEY IF I SPEND A FEW MINUTES MANIPULATING THE STEERING WHEEL WHILE SIMULTANEOUSLY TURNING THE KEY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195329July 4, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK WILL NOT TURN IN MY 2000 FORD FOCUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195208July 3, 2007
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE 2000 FOCUS HAS HAD MANY PROBLEMS WITH THE STEERING WHEEL LOCKING. WE PUT THE KEY IN AND IT WONT TURN. WE HAVE BEEN STRANDED MANY TIMES AND THIS IS COSTING US AL OT OF MONEY TO HAVE A LOCK SMITH FIX IT, AS WELLL AS HAVING IT TOWED AND THE HASSLES OF TRYING TO GET HOME WHEN IT HAPPENS IN ANOTHER TOWN(TWICE). THIS NEEDS TO BE FIXED BY FORD- I SEE IT HAPPENS ALOT WITH OTHERS WHO OWN THIS CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195289July 3, 2007
ENGINE AND ENGINE COOLING:ENGINE
THE 2000 FORD FOCUS WAS NOT IDLING CORRECTLY. IT WOULD ACT AS IF IT WERE GOING TO DIE AFTER DECELERATION. I HAVE HAD THREE MECHANICES LOOK AT IT INCLUDING A FORD DEALERSHIP. THERE WAS A SERVICE BULLETIN ON THEIR WEBSITE REGARDING A VALVE STICKING. IT REQUIREE D REPLACING THE HEAD AT A COST OF $1500-$2500. FORD HAD SINCE REDESIGNED THE ENGINE SO THIS PROBLEM WILL NOT HAPPEN AGAIN WITH FUTURE MODELS. I WOULD LIKE TO ASK FOR AN INVESTIGATION OR A RECALL. INSTEAD OF FORD FIXING THEIR DESIGNED DEFECT THEY WERE MAKING MONEY OFF THE REPAIRS FOR SOMETHING THE OWNER COULD NOT PREVENT NOR DOES IT MEAN IMPROPER MAINTENANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195181July 2, 2007
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE CHECKING THE BRAKE LIGHT BULBS, THE CONTACT NOTICED THAT THE WIRES WERE CRACKED. THE DEALER STATED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 73,281.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195199July 2, 2007
AIR BAGS:FRONTAL
I WAS INVOLVED IN AN ACCIDENT WHERE MY CAR HIT THE CENTER DIVIDER, SPUN OUT OF CONTROL, FLIPPED OVER ONTO ITS HOOD, AND SLID DOWN THE FREEWAY UPSIDE DOWN BEFORE HITTING THE CENTER DIVIDER ON THE DRIVER SIDE ONCE AGAIN. MY AIR BAG DID NOT DEPLOY AT ALL CAUSING MY HEAD HIT THE STEERING WHEEL, THE FRONT WINDSHIELD, AND A FEW OTHER PLACES IN THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10195201July 2, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK FAILURE ON FORD FOCUS ZX3, 2003. MULTIPLE OCCURRENCES. PURCHASED CAR USED AT 39,000 MI; NOW AT 47,000 MI. HAVE OWNED FOR LESS THAN ONE YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194942June 29, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 60 MPH, THE ENGINE SHUT OFF AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE FAILURE IS SIMILAR TO THE ONE NOTED IN RECALL # 00V302000 (VEHICLE SPEED CONTROL:CABLES). THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 118,000 AND FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194910June 28, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
OVER A TWO YEAR PERIO, THREE OF THE FOUR ELECTRIC WINDOWS ON THE VEHICLE FAILED TO PERFORM, SPECIFICALLY OPENED AND CLOSED. ALL THREE REGULATORS AND MOTORS WERE REPLACED, AT A FORD DELERSHIP,FOR APPROXIMATELY $1,200, $400 PER WINDOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194254June 26, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS UNABLE TO LATCH THE REAR DOORS, THEREFORE THEY WOULD AUTOMATICALLY OPEN WITHOUT WARNING. RECALL # 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) WAS FOUND. THE DEALER INSPECTED, OILED, AND CLEANED THE LATCHES IN 2005, HOWEVER, THAT DID NOT PREVENT FUTURE FAILURES FROM OCCURRING. THE MANUFACTURER ADVISED THE CONTACT TO SPEAK WITH THE DEALER FOR A RESOLUTION. THE CURRENT MILEAGE IS 136,000 AND FAILURE MILEAGE WAS 50,000. THE CONSUMER STATED HE BELIEVES THE FAILURE IN THE CABLES OPERATING THE LATCH, IN ORDER TO FIX THE DEFECT EVERYTHING HAS TO BE FIXED THE DOOR LATCH, HANDLE, CABLES AND DOOR ASSEMBLY. THE CONSUMER STATED THIS WILL COST $500 PER DOOR WHICH SHOULD BE FIXED AT THE MANUFACTURER'S EXPENSE. UPDATED 07/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194267June 26, 2007
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY, POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), STEERING:LINKAGES:TIE ROD ASSEMBLY
I PURCHASED A 2005 FORD FOCUS IN JANUARY 2005. APPROXIMATELY 14 MONTHS AFTER THE PURCHASE THE CAR STARTED HAVING MAJOR POWER TRAIN FAILURE. THIS HAS RESULTED IN THE REPAIR/REPLACEMENT OF THE ENGINE, THE CLUTCH 3 TIMES, THE TRANSMISSION, AND THE SHIFTING CABLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194720June 26, 2007
AIR BAGS:FRONTAL
WHILE DRIVING AT POSTED SPEED LIMIT ANOTHER VEHICLE TURNED IN FRONT OF MY VEHICLE, NOT BEING ABLE TO STOP OR AVOID THIS COLLISION I COLLIDED WITH THIS VEHICLE AT A 90 DEGREE ANGLE, CAUSING IN EXCESS OF $8,000 WORTH OF DAMAGE TO JUST MY VEHICLE. BOTH FORNT AIR BAGS FAILED TO DEPLOY , BUT THE SEAT BELTS DID RETRACT, CAUSING NECK AND ABDOMEN INJURIES TO BOTH OF US IN THIS VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10194131June 25, 2007
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH SLIPS DURING ATTEMPTS TO PASS VEHICLES, ESPECIALLY TRUCKS ON TWO LANE HIGHWAYS. DURING ACCELERATION SUDDENLY THE CAR LOOSES SPEED AND THE TACHOMETER REVVED UP, MAKING SAFE PASS IMPOSSIBLE. HAD TO SLOW DOWN AND MERGE AGAIN BEHIND THE VEHICLE. ONLY SEEMED TO HAPPEN WHEN THE CAR HAS BEEN DRIVE MORE THAN 100 MILES NON-STOP. NO PROBLEMS IN CITY OR FREEWAY DRIVING. REALLY SCARY WHEN IT HAPPENED SO FAR ABOUT 9 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194095June 24, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS IGNITION KEY WILL NOT INSERT. THIS IS A SAFETY PROBLEM BECAUSE I AM STRANDED WITH AN IMMOBILE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194061June 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
AS I WAS DRIVING MY CAR IT STARTED TO STALL AND IT WOULDN'T ACCELERATE. A CHECK ENGINE LIGHT WAS ON. I KEPT DRIVING THE CAR HOME AND IT WAS NOT SHIFTING AT 35 TO 40 MILES P/HR. I TOOK IT TO A REPAIR SHOP NEAR MY HOUSE AND THEY DIDN'T REPAIR IT AT ALL. FROM THERE I TOOK IT TO ANOTHER REPAIR SHOP WHERE THEY RECOMMENDED THAT I TAKE IT TO THE DEALER. SO, I TOOK MY CAR TO BOB BAKER FORD. BOB BAKER FORD TOLD ME THE CAR NEEDED A NEW TRANSMISSION AND THEY CHARGED ME $3,076.10 DOLLARS. THE CAR WAS REPAIRED BUT I BELIEVE THAT THE TRANSMISSION IN MY 2004 FORD FOCUS WAS DEFECTIVE WHEN I BOUGHT IT FROM THEM AND THEY SHOULD PAY AT LEAST FOR THE COST OF THE NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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