Ford Focus Complaints

22,326 consumer complaints on file.

#10198250August 2, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DEFROSTER WOULD NOT REMOVE THE DEW FROM THE WINDOW WHILE THE AIR CONDITIONER WAS ACTIVATED. THE DEFROSTER WOULD ONLY REMOVE THE DEW WHEN THE HEATER WAS ACTIVATED. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT MILEAGE WAS 6,527 AND FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198319August 2, 2007
FUEL SYSTEM, GASOLINE
BOUGHT USED 2000 FORD FOCUS FOR DAUGHTER ON 6/19/07. WORKED FINE UNTIL ABOUT 3 WEEKS LATER (~7/6) WHEN CAR WOULD STALL OUT ON HER FOR NO REASON WHILE SHE WAS DRIVING IT. TAKEN TO DEALERSHIP WE BOUGHT FROM WHO TOOK IT TO LOCAL FORD STORE SO THEY COULD LOOK AT IT. THEY CLAIM PROBLEM HAS NOT OCCURRED WITH THEM. TALKED TO 800# FOR FORD AND LADY TELLS ME THAT SERVICE DEPT HAS TO "REPLICATE" THE PROBLEM BEFORE THEY WILL FIX THE KNOWN PROBLEM (FUEL DELIVERY MODULE). NOTIFICATION WAS SUPPOSE TO BE SENT TO OWNER. WHEN I TALKED TO PREVIOUS OWNERS, THEY SAID THEY NEVER RECEIVED ANY NOTIFICATIONS OF RECALLS, ETC FROM FORD. WHEN I SPOKE TO FORD, SHE SAID OWNER INFORMATION IS NOT AUTOMATICALLY UPDATED WITH THEM...I HAD HER UPDATE WITH MY DAUGHTER'S INFORMATION. TO DATE, 8/2/07, FORD REFUSES TO FIX A WELL-KNOWN PROBLEM WITH EARLY FORD FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198135August 1, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. SHE NOTICED THICK SMOKE RISING FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE WINDOWS WERE ROLLED UP. THERE WERE NO WARNING INDICATOR LIGHTS AND NO FLAMES. THE VEHICLE WAS PULLED OVER AND TOWED TO THE INSURANCE COMPANY. THERE HAD BEEN NO PREVIOUS FAILURES. DURING THE VEHICLE INSPECTION, A ROD FAILED AND CREATED A HOLE IN THE BOTTOM OF THE MOTOR. THE CURRENT AND FAILURE MILEAGES WERE 69,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10198145August 1, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ON AN INTERSTATE HIGHWAY THE CAR BEGAN TO SURGE AND LOOSE POWER. EVENTUALLY THE CAR STALLED COMPLETELY. THIS HAPPENED WHILE TRAVELING IN NORMAL CONDITIONS AT ~65MPH. THE DATE GIVEN IS THE MOST RECENT OCCURRENCE. THIS SAME SITUATION OCCURRED ONCE BEFORE ~1 YEAR AGO UNDER THE EXACT SAME CONDITIONS. ENGINE SURGE HAS BEEN A PERSISTENT PROBLEM WITH THE VEHICLE SINCE IT WAS NEW (~6 YEARS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198197August 1, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO MAKE A LOUD RATTLING NOISE. THERE WERE NO WARNING INDICATORS OR PRIOR FAILURES. THE CONTACT DROVE APPROXIMATELY 1/2 MILE TO HER RESIDENCE. THE MECHANIC STATED THAT THE BOTTOM PISTON FAILED IN THE ENGINE. THE CURRENT AND FAILURE MILEAGES WERE 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198240August 1, 2007
ELECTRICAL SYSTEM:IGNITION
THE KEY IN MY 2000 FORD FOCUS WILL NOT TURN. MY CAR IS USELESS. AFTER MONTHS OF IT BEING DIFFICULT AND HAVING TO USE FORCE IT FINALLY WON'T TURN AT ALL. FORTUNATELY I AM AT HOME AND NOT STRANDED. SOUNDS LIKE THIS IS A COMMON PROBLEM WITH THESE CARS. I CAN'T BELIEVE THIS ISN'T A RECALL ISSUE. INCREDIBLY FRUSTRATING. SOUNDS LIKE I EITHER PAY A LOCKSMITH $150 OR FORD $400 TO FIX IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197909July 31, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2002 FORD FOCUS ZTW WAGON. DIVING ON HIGHWAY AND VEHICLE LOST POWER. PULLED FROM HIGHWAY AND HAD VEHICLE TOWED TO SERVICE CENTER. REPAIR FACILITY REPLACED FUEL FILTER EXPLAINING SYMPTOMS WERE CONSISTENT WITH RESTRICTED FUEL SYSTEM. THREE DAYS LATER VEHICLE EXHIBITS SAME PROBLEM. TOWED TO SERVICE CENTER WHERE A PLUGGED/CLOGGED FUEL PUMP SCREEN WAS FOUND. REPAIR FACILITY STATED THIS WAS A COMMON ISSUE ON PRIOR YEAR (2000 - 2001) FOCUS. RECEIPTS AND USED PARTS AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197925July 31, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. APPROXIMATELY TWO MINUTES AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO TURN THE KEY TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE DEALER MADE THE REPLACEMENT. THERE HAVE NOT BEEN ANY OTHER FAILURES. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197997July 31, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WILL NOT INSERT INTO THE IGNITION. REPEATED ATTEMPTS WITH NO SUCCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197802July 30, 2007
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT IS EXPERIENCING THE SAME FAILURE AS NOTED IN RECALL NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). HOWEVER, THE DEALER STATED THAT HER VIN IS NOT INCLUDED IN THE RECALL. SHE EXPERIENCES DIFFICULTY OPENING AND CLOSING THE PASSENGER SIDE REAR DOOR. THE FAILURE HAS CAUSED THE VEHICLE TO FAIL INSPECTION. THE CURRENT MILEAGE WAS 104,423 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197804July 30, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY WILL NOT TURN. KEY CAN BE INSERTED INTO IGNITION CYLINDER, BUT WILL NOT TURN OR START VEHICLE. VEHICLE WAS TOWED TO DEALERSHIP FOR SERVICE FOR $100. DEALERSHIP REPLACED IGNITION CYLINDER FOR $300. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197812July 30, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION WILL NOT TURN. KEY WILL INSERT INTO IGNITION CYLINDER, BUT WILL NOT TURN AND THEREFORE NOT START. VEHICLE WAS TOWED TO DEALERSHIP FOR $100. DEALERSHIP QUOTED $300-400 FOR IGNITION CYLINDER REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197856July 30, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY WILL NOT TURN IN THE IGNITION. SHE HAS HAD TO STRIKE THE KEY WHILE IT WAS IN THE IGNITION FOR IT TO TURN AND START THE VEHICLE. CURRENTLY, THE KEY DOES NOT WORK AT ALL WHILE IN THE IGNITION. SHE HAS NOTIFIED THE DEALER AND THE MANUFACTURER AND THEY STATED THAT IT WOULD COST APPROXIMATELY $800 FOR THE REPAIR. THE VEHICLE IS NOT UNDER A RECALL. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197525July 26, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197537July 26, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE BEEN HAVING ISSUES OUT OF MY IGNITION/STEERING. THE EVENTS LEADING TO THIS ISSUE HAS BEEN THE KEY GOING IN THE IGNITION AND SOMETIMES ONLY GOING IN HALF WAY...YESTERDAY AS I WAS IN THE MIDDLE OF NO WHERE THE KEY GOES IN THE IGNITION BUT WONT TURN...THE IGNITION/STEERING IS LOCKED ON POSITION. THIS SEEMS TO BE A COMMON PROBLEM WITH THE FORD FOCUS BECAUSE OF FAULTY IGNITION (KEY AREA). TO MY KNOWLEDGE AND RESEARCH FORD HAS NOT ISSUED ANY KIND OF SAFETY RECALL BECAUSE THIS IS NOT DEEMED A SAFETY MATTER...WELL MY QUESTION IS WHAT IF I WAS IN THE MIDDLE OF NO WHERE, OR IN A UNSAFE AREA? I GET IN MY CAR AND THE KEY WILL GO IN THE IGNITION BUT THE KEY WONT TURN SO I CAN'T START MY CAR...WHAT IF SOMEONE WAS TRYING TO MUG ME AND I FINALLY WAS ABLE TO GET IN MY CAR BUT I COULDN'T GET MY CAR TO START TO SAFELY GET AWAY BECAUSE THE KEY WOULDN'T TURN THE IGNITION SWITCH SO I COULD START MY CAR??? THIS SEEMS LIKE A BIG SAFETY ISSUE. PLEASE HELP!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197581July 26, 2007
ELECTRICAL SYSTEM:IGNITION
THE CAR WAS OK WHEN I BOUGHT THE VEHICLE, WHEN MY WARRANTY WAS UP, THE KEY TOOK A COUPLE OF TURNS BEFORE I COULD GET IT TO TURN FULLY, THIS HAPPENED RARELY. THEN IT BECAME MORE FREQUENT, AND NOW IT DOESN'T TURN AT ALL. MY CAR IS NOW BEING TOWED AND HOPEFULLY THE PROBLEM WILL BE RESOLVED. IT IS VERY UNFORTUNATE THAT THIS COSTS SO MUCH. I WAS GOING AWAY IN A COUPLE OF WEEKS AND NOW I WON'T BE ABLE TO BECAUSE OF THIS EXPERIENCE. I AM VERY DISSATISFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197517July 25, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAD TO HAVE MY IGNITION SWITCH REPLACED BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. THE MECHANIC INDICATED THAT THIS IS A COMMON PROBLEM WITH THE 2001 FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197336July 24, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 58 MPH THE FUEL PUMP FAILED ON TWO OCCASIONS. THE DEALER STATED THAT THE FUEL DELIVERY MODULE FAILED. THE CURRENT AND FAILURE MILEAGES WERE 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197357July 24, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
SEVERAL WEEKS AGO VEHICLE ( FOCUS ) DEVELOPED A SIGNIFICANT SCREECH WHENEVER BRAKES WERE APPLIED. TOOK IT INTO LOCAL FORD DEALERSHIP AND THEY SAID THAT IF I HAD REPORTED BRAKE NOISE IN FIRST 12 MONTHS OR 18,000 MILES THEY WOULD HAVE FIXED IT. THEY HAD A TECHNICAL ADVISORY FROM FORD INDICATING THERE WAS A PROBLEM WITH A LIMITED NUMBER OF VEHICLES BUT DID NOT WANT TO SEND OUT RECALL NOTICE BECAUSE THEN EVEYONE WOULD COMPLAIN ABOUT BRAKE SQUEAK. SINCE I DID NOT HAVE THE PROBLEM IN THEIR TIME LIMITS THE EXPENSE TO FIX ( ESTIMATED TO BE OVER $700 ) WOULD BE MY RESPONSIBILITY. I DON'T TRUST FORD BECAUSE THEY HAVE HAD COVER UPS BEFORE. I DON'T BELIEVE THEM WHEN THEY SAY VEHICLE IS SAFE TO DRIVE AND I DON'T HAVE $700 TO SPEND TO REPLACE THE ENTIRE REAR BRAKE SYSTEM. I TALKED TO TWO DEALERSHIPS AND CORPORATE CUSTOMER ASSISTANCE. ALL BASICALLY SAID IT WAS MY TOUGH LUCK. I WANT TO GO ON RECORD AS CHALLENGING THEIR STANCE ON THIS ISSUE AND HOPE YOU CAN INVESTIGATE BRAKE SAFETY ON THIS VEHICLE AFTER 18,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198042July 24, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
2001 FORD FOCUS TOTALLY DESTROYED BY A ENGINE FIRE CUSTOMER STATES THAT HE HAS BEEN WAITING FOR 2 YEARS TO GET A DECISION FROM FORD**CC THE CONSUMER STATED THAT HIS VEHICLE WAS TOTALLY DESTROYED BY AN ENGINE FIRE AND FURTHER STATED THAT THERE WAS A RECALL ISSUED FOR THIS VEHICLE FOR THE SAME DEFECT. THE CONSUMER PROVIDED PICTURES OF DEFECT, COPY OF A RECALL ISSUED BY ALLDATA ONLINE, AND THE DESCRIPTION OF THE DAMAGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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