Ford Focus Complaints

22,326 consumer complaints on file.

#10216700February 1, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER LOCKED UP OCCASIONALLY. AFTER WIGGLING THE KEY, IT WOULD ALWAYS CRANK EVENTUALLY. CYLINDER WOULD NOT TURN AND THEREFORE CAR WOULD NOT START. CYLINDER IS A "DEALER ONLY" PART. FORD WILL NOT LET OTHERS SELL THIS PART BECAUSE THEN NO ONE WOULD BUY THEIR DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216516January 30, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE ENGINE WARNING INDICATOR LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE SURGED FORWARD. WHILE IDLING AT A STOP LIGHT, THE ENGINE SHUT OFF. THE DEALER STATED THAT THE FUEL DELIVERY MODULE MALFUNCTIONED AND THEY MADE THE REPLACEMENT. PRIOR TO THE CONTACT OWNING THE VEHICLE, IT WAS PREVIOUSLY SERVICED IN 2004 UNDER NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216530January 30, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY HUSBAND AND I PURCHASED A 2004 FORD FOCUS USED THE REAR PASSENGERS SIDE DOOR WILL CURRENTLY NOT LATCH SHUT. I WAS ADVISED THAT THERE WAS A RECALL ON THE REAR LATCHES OF FORD FOCUS WHICH I DID FIND. THE PREVIOUS OWNER OF THIS VEHICLE BROUGHT IT IN TO THE FORD DEALER AND HAD THE LATCHED LUBED 1/4/2006, AT WHICH TIME IT MET RECALL REQUIREMENTS. NOW THE DOOR WILL NOT SHUT AND THE DEALER HAS ADVISED THAT THIS IS DUE TO THE LATCH IT SHOULD BE COVERED UNDER THE RECALL. MY HUSBAND AND I BOTH PHONED FORD MOTOR COMPANY AND WERE ADVISED THERE IS NOTHING THAT COULD BE DONE. THAT BECAUSE THEY LUBED THE LATCHES THAT WAS ALL THEY WERE REQUIRED TO DO. WHICH I FIND COMPLETELY UNSATISFACTORY. IT IS QUITE CLEAR THAT THERE IS A DEFECT WHICH IS WHY FORD HAS RECALLED THE LATCHES THEY SHOULD BE COVERING THIS. THE DRIVERS SIDE REAR DOOR IS HARD TO OPEN AS WELL, HOWEVER ACCORDING TO FORD BEING THAT THE LATCHES HAVE BEEN LUBED IT SHOULD BE FINE. NOW IF THE DOOR THAT WON'T SHUT IS FIXED AND MY DAUGHTERS FALL OUT OF THE OTHER DOOR THAT FORD HAS LUBED BEING THAT IS ALL FORD SAYS THAT IS REQUIRED, WHAT WILL FORD AND NHTSA SAY THEN. THIS COMPANY SHOULD BE HELD RESPONSIBLE FOR THERE RECALLS. THE FACT THAT THEY WILL NOT REPLACE THESE LATCHES THAT THEY ARE TRULY RESPONSIBLE FOR IS NOT ACCEPTABLE. YOUR INVESTIGATION IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216538January 30, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216193January 27, 2008
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
ANTI-THEFT STEERING WHEEL LOCKED AND CAR WON'T START - 2ND TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216137January 26, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WILL NOT TURN IN THE IGNITION OF MY 2003 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216161January 26, 2008
LATCHES/LOCKS/LINKAGES
ON JANUARY 22, 2008 THE KEY WOULD NOT START THE CAR, IT WOULD NOT TURN TO RELEASE THE STEERING WHEEL LOCK. THIS HAD HAPPENED A NUMBER OF TIME PREVIOUSLY BUT WE WERE ABLE TO TURN IT AFTER CONSIDERABLE EFFORT. THIS WAS AN EXTREMELY COLD DAY IN MICHIGAN AND COULD HAVE BEEN A SERIOUS PROBLEM IF I DID NOT GET SOME HELP FROM MY DAUGHTER. WE CALLED SEVERAL LOCKSMITHS AND FINALLY ONE MOBILE LOCKSMITH CAME AND REPLACED THE LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216171January 26, 2008
ELECTRICAL SYSTEM:IGNITION
DEFECT IN THE KEY IGNITION; KEY WOULD GET STUCK AND CAR WOULD NOT TURN ON AT ALL. YOUR WOULD NOT BE ABLE TO TURN ON THE CAR AT ALL. THE KEYS WOULD BE 100.00 EACH AND THEY HAD TO BE PROGRAM. SEVERAL REPAIRS FINALLY HAD TO REPLACE THE HOLD IGNITION FOR A TOTAL OF 411.62. THIS WAS A DEFECT ON THE FORD COMPANIES PART; DID A SMALL SURVEY AND EVERYONE WITH FORD VEHICLES OR FORD FOCUSES HAD THE SAME PROBLEM; BUT HAD TO PAY OF THEIR POCKET FOR THE REPAIRS WHEN THEIR WARRANTY RAN OUT. I BELIEVE FORD OWES ME FOR THE REPAIR. THE DOORS ALSO GET STUCK AND WON'T OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215849January 24, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY DAUGHTER WENT TO START HER 2004 FORD FOCUS AND THE KEY WOULD NOT TURN WHEN INSERTED IN THE IGNITION. STEERING WHEEL AND IGNITION CYLINDER WERE LOCKED UP AND COULD NOT BE MOVED. THIS WAS THE FIRST OCCURRENCE OF THIS PROBLEM. VEHICLE WAS TOWED TO A NEARBY FORD DEALERSHIP WHERE THE PROBLEM WAS DIAGNOSED AS "IGNITION CYLINDER BINDING." DEALERSHIP DRILLED OUT CYLINDER AND REPLACED AT A COST OF $425. FAILURE MILEAGE WAS 67,947. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215741January 23, 2008
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD TO REPLACE MY 2000 FORD FOCUS IGNITION 4 TIMES IN THE 7 YEARS I'VE HAD THIS CAR. THE FIRST WAS IN 2001 THEN THE LAST WAS 2007. I CAN NOT KEEP FIXING THIS PROBLEM WHEN IT COST ME OVER $500.00 I WAS QUOTED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215765January 23, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WOULD NOT TURN. LEFT STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215631January 22, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 20 MPH WITH THE BRAKE PEDAL DEPRESSED, THE FRONT AIR BAGS DEPLOYED. THE PASSENGER SIDE AIR BAG CRACKED THE WINDSHIELD. THE PASSENGER SIDE SEAT BELT FAILED. THE PASSENGER SEAT WAS UNOCCUPIED. THERE WAS NO IMPACT OR WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE AIR BAGS DEPLOYED DUE TO A CRASH. NO REPAIRS WERE MADE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 78,871. UPDATED 3/11/08 *CN THE CONSUMER STATED THERE WAS NO DAMAGE DONE TO THE FRONT END OF THE VEHICLE. UPDATED 03/11/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215579January 21, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
THERE HAS BEEN AN ONGOING PROBLEM WITH MY IGNITION SWITCH IN MY 2000 FORD FOCUS. THE STEERING COLUMN SEEMS TO LOCK UP ON ME AND THE KEY WONT TURN TO UNLOCK IT. THIS PROBLEM HAS BEEN ONGOING FOR A WHILE NOW. I KNOW I AM NOT THE FIRST PERSON THIS HAS HAPPEN TO. I JUST HOPE SOMETHING CAN BE DONE ABOUT THIS. FORD WANTS ALMOST 400.00 DOLLARS TO FIX THIS PROBLEM AND IT ISN'T EVEN A GUARANTEED FIX. I DON'T THINK THIS IS RIGHT FOR FORD TO CHARGE THAT KIND OF MONEY FOR SOMETHING THAT WILL HAPPEN AGAIN DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215532January 21, 2008
SUSPENSION
IN APRIL 2002 THE LOCAL FORD DEALER PERFORMED THE 2000 FORD FOCUS WHEEL BEARING SAFETY UPGRADE AT 19,000 MILES. IN OCT 2005 THE RIGHT FRONT WHEEL BEARING WAS REPLACED AT 59,000 MILES AND NOW WE NEED TO REPLACE THE RIGHT REAR WHEEL BEARING AT 79,000. IT APPEARS THAT FORD HAS NOT FIXED THE PROBLEM WITH THEIR SAFETY UPGRADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215542January 21, 2008
ELECTRICAL SYSTEM:IGNITION
THE IGNITION ON MY 2003 FORD FOCUS KEEPS SEIZING UP. THE ONLY WAY TO GET THE KEY TO TURN IS TO TAP IT WITH A HAMMER. I RAN A GOOGLE SEARCH FOR FORD FOCUS STEERING LOCK AND FOUND THOUSANDS OF COMPLAINTS FOR THIS SAME PROBLEM. MANY OF WHICH SAID THAT FORD DOES NOT RECOGNIZE A PROBLEM AND CHARGED THEM FOR THE REPAIR. I HAVE NOT TAKEN THE CAR IN FOR SERVICE YET AND AM RELUCTANT TO WASTE MY TIME WITH THE DEALER GIVEN THE COMPLAINTS I SEE AND THE FACT I COULD HAVE IT DONE CHEAPER ELSEWHERE. FORD NEEDS TO RECOGNIZE THIS AND RECALL OR REIMBURSE. THIS IS A DANGEROUS SITUATION IN COLD WEATHER. FROM WHAT I UNDERSTAND THE IGNITION PART WAS REDESIGNED IN 2005 AND NOW FUNCTIONS PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215498January 20, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH WON'T TURN. IT'S LIKE THE KEY IS FROM THE WRONG CAR OR SOMETHING. I WAS STUCK IN 5 DEGREE WEATHER WHILE WAITING FOR A TOW-TRUCK DRIVER TO TAKE MY CAR TO THE DEALERSHIP, WHICH WAS CLOSED ANYWAY. THE TWO-TRUCK DRIVER TOLD ME THAT HE'S PERSONALLY SEEN ABOUT A HUNDRED FOCUSES (FOCI?) WITH THE SAME PROBLEM, AND THAT THEY ARE "NOTORIOUS" AMONG THE TOW-TRUCK DRIVERS FOR THIS PROBLEM. HE WAS ABLE TO GET THE KEY TO TURN, AND I WAS ABLE TO GET HOME, BUT NOW I HAVE LOOKED ON THE WEB AND SEEN THAT THERE ARE HUNDREDS OR THOUSANDS OF OWNERS WITH THE SAME EXACT PROBLEM. THERE IS A CLASS-ACTION LAWSUIT IN CALIFORNIA OVER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215383January 18, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT IS UNABLE TO DRIVE THE VEHICLE DUE TO THE STRONG GAS FUMES IN THE PASSENGER COMPARTMENT. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE AND SUGGESTED THAT THE CONTACT MAY BE SMELLING NORMAL GAS FUMES. THE VEHICLE HAS NOT BEEN DRIVEN IN THE PAST THREE OR FOUR MONTHS. A DIAGNOSTIC WAS PERFORMED AND THE RESULTS INDICATED THAT EVERYTHING PASSED. THE CAUSE OF THE FUMES HAS NOT YET BEEN DETERMINED. THE SMELL HAS CAUSED THE CONTACT'S KIDNEYS TO HURT. FORD STATED THAT THEY WOULD HELP PAY FOR THE COST, IF THEY CAN ASSIST IN DETERMINING THE DEADLY DEFECT. THE FAILURE MILEAGE WAS 16,000 AND CURRENT MILEAGE WAS 16,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215384January 18, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION SWITCH FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215196January 17, 2008
SUSPENSION:FRONT, TIRES:TREAD/BELT
2007 FOCUS 3 DOOR SES PURCHASED NEW IN 11-06. BEGAN NOTICING MINOR STEERING WHEEL VIBRATIONS AFTER 6 MONTHS AND DEALER HAD ROTATED TIRES AT 8K MILES. AT 14 MONTHS AND 17K MILES THE STEERING WHEEL VIBRATION BECAME UNACCEPTABLE. DEALER DID A FRONT ALIGNMENT AFTER TELLING ME THE WHEELS WERE WAY OUT OF SPEC. THE PIRELLI P6 ORIGINAL TIRES ARE NOW SEVERELY WORN IN MISALIGNMENT PATTERNS AND MUST BE REPLACED. VERY DISAPPOINTED. IF YOU OWN A FOCUS AND HAVE ANY UNUSUAL FEEL IN THE STEERING AND HANDLING, GET IT CHECKED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215214January 17, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION ON OUR 2003 FORD FOCUS FAILED. I WAS OUT OF TOWN VISITING RELATIVES IN OMAHA AND STOPPED AT THE OMAHA SAMS CLUB. WHEN I CAME OUT OF THE STORE TO GO HOME, THE IGNITION WOULD NOT TURN. IT WAS FROZEN SO THE KEY COULD NOT MOVE IT AT ALL. AS A RESULT, I WAS STUCK AT A STORE. I CALLED RELATIVES AND WE ARRANGED FOR A TOW TRUCK TO TAKE IT TO THE FORD DEALERSHIP. THE IGNITION CYLINDER WAS REPLACED AND WE WERE BILLED $339.00 FOR THE REPAIR. I HAVE NEVER HEARD OF THIS TYPE OF FAILURE ON ANY VEHICLE YET IT IS SUPPOSEDLY A COMMON PROBLEM WITH THE FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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