Ford Focus Complaints

22,326 consumer complaints on file.

#10223224April 3, 2008
TIRES:SIDEWALL
ONE TIRE RUPTURED HOLE IN SIDEWALL RESULTING IN FLAT DRIVING DOWN HIGHWAY. TOOK TIRE IN TO BE REPLACED. NONE OF OTHER TIRES REVIEWED BY TIRE CENTER. INDEPENDENT COMPANY FOUND REMAINING TIRES TO HAVE "BUBBLED" SIDEWALLS. ALL TIRES FROM SAME BATCH. TIRES ARE ONLY TWO MONTHS OLD AND TIRE CENTER WILL NOT ACKNOWLEDGE THAT THE BATCH IS DEFECTIVE. (HOW COULD ALL FOUR TIRES GO BAD IN TWO MONTHS?) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223239April 3, 2008
STEERING:COLUMN, ELECTRICAL SYSTEM:IGNITION:SWITCH
1. THERE WERE TWO INSTANCES OVER THE PAST 3 YEARS WHERE MY CAR WOULDN'T START INITIALLY AND IT TOOK 15 MINUTES TO FINALLY BE ABLE TO TURN THE KEY. 2. I STOPPED AT A GAS STATION TO FILL UP MY CAR WHICH IS A 2000 FORD FOCUS ZX3. I HAD MAY 7 YEAR OLD DAUGHTER WITH ME AND WHEN WE WENT TO LEAVE MY IGNITION LOCKED UP. AFTER AN HOUR I HAD TO CALL SOMEONE TO COME GET MY DAUGHTER AS IT WAS 9PM AND SHE HAD SCHOOL IN THE MORNING. I HAD SOMEONE ELSE COME BY TO SEE IF THEY COULD FIX IT BUT THAT WAS TO NO AVAIL. FINALLY AFTER ABOUT 3 HOURS TOTAL I HAD TO CALL A FOR A TOW BACK TO MY HOUSE AS THE STEERING WHEEL WAS LOCKED UP AND I COULD NOT EVEN ROLL THE CAR OUT OF THE WAY BECAUSE I COULDN'T TURN THE WHEEL TO GET AROUND THE GAS PUMPS. I SEARCHED ONLINE TO SEE ABOUT A RECALL DUE TO THIS CARS HISTORY AND TO MY AMAZEMENT I FOUND WEB FORUM AFTER WEB FORUM OF COMPLAINTS ABOUT THIS ISSUE. ALL YOU HAVE TO DO IS SEARCH THE WEB FOR "FORD FOCUS IGNITION LOCK" AND YOU'LL SEE WHAT I MEAN. THIS IS DEFINITELY AN ISSUE AND CAN BE POTENTIALLY VERY DANGEROUS. BEING STUCK AND UNABLE TO PUT YOUR CAR IN NEUTRAL AND MOVE IT TO THE LEFT OR RIGHT AND OUT OF THE WAY, BEING STUCK IN EXTREME WEATHER CONDITIONS...POSSIBLY WITH A CHILD OR EVEN JUST BEING STUCK FOR HOURS AT A TIME. I READ ON INSTANCE WERE A WOMEN WASN'T ABLE TO GET TOWED FOR 6 HOURS AND READ ANOTHER EXAMPLE OF A MAN WHO HAD RENTED A FOCUS ONLY TO HAVE IT LOCK UP WHILE AT A REST AREA ON THE HIGHWAY. IT APPEARS THAT FORD IS SIMPLY IGNORING THIS FAULT AND IT'S COSTING PEOPLE $400-$500 EVERY OCCURRENCE. SOME PEOPLE HAVE HAD TO PAY TO HAVE IT REPLACED 3 TIMES OR MORE. PLEASE LOOK INTO THIS AND TRY TO DO SOMETHING ABOUT IT. IT HAS BEEN A SERIOUS ISSUE. 3. I HAVE GET THE CAR TOWED TO A DEALER TO PAY THE $400 TO HAVE IT FIXED AND HOPE IT DOESN'T HAPPEN AGAIN OR I CAN FIND A LOCKSMITH WHO CAN COME TO MY HOUSE, DRILL OUT THE IGNITION AND REPLACE IT WHICH IS CHEAPER THAN THE DEALERSHIP BUT NOT BY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223273April 3, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE
WENT TO START CAR TO GO TO WORK AND KEY WOULD NOT TURN THE IGNITION ON. HAD TO HAVE THE WHOLE TUMBLER ASSEMBLY REPAIRED AT A COST OF JUST UNDER $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223193April 2, 2008
AIR BAGS
TL*- THE CONTACT OWNS A 2006 FORD FOCUS. WHILE DRIVING 50 MPH, HE CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIRBAGS DEPLOYED ABOUT A MINUTE AFTER THE CRASH. AS OF APRIL 2, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CRASH DESTROYED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 36,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10223057April 1, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLS AND MAKES A THUMPING SOUND. ALL OF THE EXTERIOR LIGHTS FLICKER WHEN THEY ARE ACTIVATED. THE DEALER WAS UNABLE TO FIND ANY FAILURES. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 40,003 AND FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223066April 1, 2008
AIR BAGS:FRONTAL
SERIOUS CAR ACCIDENT AND NON DEPLOYMENT OF AIR BAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10223093April 1, 2008
ELECTRICAL SYSTEM:IGNITION
MY 2000 FORD FOCUS HAD A KEY STUCK IN THE IGNITION. THIS CAUSED ME TO DRIVE A CAR WITH A KEY THAT WOULD NOT COME OUT CAUSING A THEFT ISSUE AS I LIVE IN BALTIMORE, MARYLAND. THERE WAS FEAR OF GOING OUT TO START MY CAR AND HAVING IT BREAK OR NOT TURN LEAVING ME STUCK ON THE SIDE OF THE ROAD. FORD WOULD NOT FIX THE PROBLEM FOR LESS THEN $500 WHICH IS A TOTAL JOKE AS THIS IS A FAULTY PART THAT THEY PUT IN THE CAR. I HAD TO PAY $385 DOLLARS TO HAVE A GOOD LOCKSMITH REPLACE THE PART FOR ME. FORD SHOULD BACK UP THE PRODUCT THAT MAKE AND SHOULD PAY BACK ANY FOCUS OWNER THAT HAS HAD THIS PROBLEM. I WILL NOT SUPPORT A COMPANY THAT WILL NOT SUPPORT THEIR OWN PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222901March 31, 2008
TIRES:TREAD/BELT
VERY LOW TIRE LIFE/TREADWEAR PREMATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222916March 31, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS TIED SHUT BECAUSE IT WOULD NOT LATCH PROPERLY. THE DEALER STATED THAT HER VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) AND SHE WOULD BE LIABLE FOR THE REPAIR COSTS. THE MANUFACTURER DID NOT ASSIST. THE VEHICLE HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 96,000 AND CURRENT MILEAGE WAS 96,748. UPDATED 05/06/08 *BF UPDATED 05/06/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222977March 31, 2008
ELECTRICAL SYSTEM:IGNITION
LOCK CYLINDER LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222629March 28, 2008
FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I BOUGHT THIS CAR IN JUL07. IN DEC07 STARTED HAVING PROBLEMS WITH CAR SURGING/JOLTING WHILE DRIVING ON HIGHWAY (55-65 MPH) THEN CAR WOULD JUST STALL, COMPLETELY DIE. ENGINE LIGHT WOULD COME ON, NO POWER STEERING NO LIGHTS. I WOULD MANAGE TO GET IT OVER TO THE SIDE OF THE ROAD NARROWLY AVOIDING ACCIDENT AND CAR WOULD NOT START. AFTER SAT FOR ABOUT 10 MINS IT WOULD START. IT WOULD DRIVE OK FOR ABOUT 10-20 MILES AND THEN SURGE AND DIE. IT HAPPENS PERIODICALLY AND IN BETWEEN THE CAR MAY DRIVE FINE FOR WEEKS. SERVICE CENTER CAN'T FIND ANYTHING WRONG WITH IT. IT JUST HAPPENED AGAIN 3-18-08 WHILE I WAS DRIVING ON INTERSTATE AT 65MPH, JOLTED TWICE AND COMPLETELY DIED. I WAS NEARLY KILLED AS A SEMI WAS BEHIND ME AND ANOTHER BESIDE ME. I HAD TO FIGHT THE CAR TO GET IT OFF THE SIDE OF THE ROAD AND NARROWLY MISSED THE SEMI RUNNING UP OVER THE TOP OF ME. AFTER SITTING FOR 10 MIN IT STARTED AGAIN BUT WOULD NOT REACH FULL POWER. I COULD ONLY GET IT UP TO ABOUT 50 MPH, THEN STARTED JOLTING AND DIED AGAIN AFTER ABOUT 6 MILES THIS CONTINUED FOR 30 MILES. ENGINE LIGHT WAS ON. I HAD THAT READ BY ADV AUTO LATER AND IT WAS TWO CODES ONE FOR MASS AIRFLOW SENSOR. IT HAS BEEN IN SERVICE GARAGE SINCE THEN. THEY CAN'T FIND ANYTHING WRONG WITH IT. I DID NOTICE THAT THIS SEEMS TO ONLY BE HAPPENING WHEN IT RAINS. THEY SPRAYED WATER TODAY ON THE FRONT OF THE CAR WHILE IT WAS RUNNING AND IT DIED IN THEIR SHOP. THEY STILL HAVE NO IDEA WHAT IS WRONG WITH IT. IT ALSO HAS A LOUD VIBRATION/NOISE IN FRONT END. MOTOR MOUNTS HAVE BEEN CHANGED, NEW ALTERNATOR, NEW BATTERY, NEW BELT REPLACED DEC 27,07. THE VEHICLE DIED AGAIN FEB 5, 2008 6 TIMES. IT DIES AT ALL SPEEDS AND SOMETIMES STALLS AT STOP LIGHTS/SIGNS. I AM EXTREMELY FRUSTRATED WITH IT AND NEED A RELIABLE CAR TO GET TO WORK AND AM MAKING CAR PAYMENTS ON A CAR THAT HAS BEEN IN THE SHOP 36 DAYS IN THE LAST 90. ALSO VERY CONCERNED ABOUT CAUSING AN ACCIDENT OR KILLING MYSELF, MY KIDS OR SOMEONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222512March 27, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. SHE CALLED A MECHANIC AND THE IGNITION WAS REPLACED. THE CURRENT MILEAGE WAS 140,030 AND FAILURE MILEAGE WAS 139,382. UPDATED 04/22/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222431March 26, 2008
TIRES, TIRES:TREAD/BELT
2006 FORD FOCUS REAR TIRES . NORMAL DRIVING CONDITIONS WHEN TIRES START TO SHAKE AND THEN WEAR UNEVENLY ON BOTH SIDES. ONLY 26000 MILES ON TIRES FROM THE DEALER. HAVE TO REPLACE. DEALER SAYS THEIR IS NOTHING WRONG WITH CAR ITSELF, JUST POOR DRIVING. FRONT TIRES STILL HAVE CLOSE TO HALF LIFE LEFT. STILL HAVE REAR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222280March 25, 2008
ELECTRICAL SYSTEM:IGNITION
WENT TO THE GROCERY STORE ABOUT 10PM WHEN I WAS DONE GOT INTO MY CAR AND THE IGNITION WOULD NOT TURN. I SAT THERE TRYING FOR A LONG TIME AND NOTHING. IT WAS OBVIOUS THE IGNITION WAS LOCKED UP. GOT MY CAR TOWED THE NEXT MORNING TO THE FORD DEALERSHIP, WHICH DID NOT OPEN UNTIL THE FOLLOWING MONDAY. THEY FINALLY WERE ABLE TO LOOK AT IT AND SAID THE IGNITION TUMBLER HAD TO BE REPLACED AND THE COST FOR THAT IS $453.00. I WAS EXTREMELY DISAPPOINTED BECAUSE I AM ALREADY ON A TIGHT BUDGET AND THERE WAS NO EVENT THAT LED UP TO THE IGNITION DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222303March 25, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WON'T TURN IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222189March 24, 2008
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A TRAFFIC LIGHT, THE BATTERY LIGHT ILLUMINATED. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD AND THEN FLAMES APPEARED. SHE STOPPED AND EXITED THE VEHICLE WHEN IT BECAME COMPLETELY ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND A REPORT WAS FILED. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 52,899. UPDATED 04/11/08 *BF THE DEALER STATED CONSUMER HAD VEHICLE IN A PINCH BOLT TORQUED AND A ZETEC ENGINE CABLE ROUTING. THE DEALER ALSO REPLACED BOTH FRONT COIL SPRINGS. UPDATED 04/11/08 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10222084March 23, 2008
ELECTRICAL SYSTEM:IGNITION
THE IGNITION IS LOCKED ON MY 2002 FORD FOCUS. NOTHING LED UP TO IT. APPARENTLY THIS HAPPENS TO FOCUSES OFTEN. I NEED TO HAVE A LOCKSMITH REPLACE IT, AT COST TO ME, WHEN FORD KNOWS ABOUT THIS PROBLEM AND HAS TAKEN TO ACTION TO REMEDY IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222089March 23, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE
I RECENTLY WAS STRANDED 30 MILES FROM MY HOME DUE TO MY IGNITION LOCKING UP. MY KEYS WOULD NOT EVEN BUDGE AND I HAD TO HAVE MY VEHICLE TOWED AND PAID FOR THE REPAIR ($400). THEY REPLACED THE IGNITION MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222097March 23, 2008
ELECTRICAL SYSTEM:IGNITION
KEY IGNITION SWITCH BECAME MORE DIFFICULT TO OPERATE OVER THE LAST 6 MONTHS. FIRST THE KEY BECAME STUCK IN THE IGNITION ONE DAY. IN ORDER TO REMOVE THE KEY ONE HAD TO PUSH THE CYLINDER IN WHILE SIMULTANEOUSLY PULLING THE KEY. IT SEEMED STRANGE AT THE TIME THAT THIS WOULD HAPPEN OUT OF THE BLUE ONE DAY, BUT THE NEW METHOD OF REMOVING THE KEY WORKED. A FEW MONTHS LATER, THE KEY WOULD NOT TURN THE IGNITION WHEN ATTEMPTING TO START THE CAR LEAVING MY WIFE STRANDED OUT LATE ONE NIGHT. LUCKILY, HER FRIEND WHO ALSO OWNED A FORD MUSTANG, WAS WITH HER AND HAD EXPERIENCED SIMILAR PROBLEMS WITH HER CAR. THEY WERE ABLE TO START THE CAR BUY SIMULTANEOUSLY PUSHING IN THE CYLINDER WHILE TURNING THE KEY AND IT STARTED. AGAIN STRANGE BUT IT WORKED. WE CONTINUED THIS ROUTINE FOR SEVERAL MONTHS UNTIL YESTERDAY, WHILE JUST SPENDING HUNDREDS OF DOLLARS CHANGING TIRES THE TECHNICIAN WAS UNABLE TO GET THE CAR STARTED TO REMOVE IT FROM THE GARAGE. NOW FACED WITH MORE COST THE ONLY THING I COULD BE HAPPY ABOUT WAS THAT IT WAS ME STRANDED AND NOT MY WIFE AND MY SON. IT IS EVEN MORE FRUSTRATING TO LEARN NOW THAT THIS IS AND HAS BEEN A KNOWN PROBLEM WITH THIS MAKE AND MODEL OF FORD AND NOTHING HAS BEEN DONE TO CORRECT IT. I CAN PAY HUNDREDS TO REPLACE THE IGNITION WITH THE SAME DEFECTIVE PART THAT MANY SAY WILL FAIL AGAIN. THIS TIME ON ONE OF MY WIFE'S MANY TRIPS WITH MY SON IN THE CAR SEAT. NOTHING ABOUT THAT SCENARIO SOUNDS SAFE TO ME. FORD NEEDS TO BE PROMPTED TO FIX THIS RECURRING PROBLEM TO PREVENT FUTURE SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222026March 22, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE OWNED MY 2004 FORD FOCUS SE FOR ABOUT 4 YEARS NOW AND OUT OF NO WHERE THE IGNITION IN THE CAR FROZE. WHEN I PUT MY KEY IN THE IGNITION THE KEY DOESN'T GO IN THE KEY HOLE SMOOTHLY ONCE ALL THE WAY IN IT WONT TURN. I WAS STRANDED AT WORK FOR 3 AND A HALF HOURS TRYING TO GET MY CAR STARTED FINALLY A TOW TRUCK DRIVER CAME AND USED A MALLET HIT MY KEY WHILE IT WAS IN THE IGNITION TO GET THE CAR STARTED. I BROUGHT MY CAR TO A LOCAL FORD DEALERSHIP BECAUSE I HEARD THAT FORD DID A RECALL ON THIS PART. TURNS OUT THAT THE DEALERSHIP SAYS I AM FULLY RESPONSIBLE FOR THE PART...I DID SOME RESEARCHING ONLINE AND FOUND THAT HUNDREDS OF THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM FORD IS NOT FIXING THIS MALFUNCTION. I AM DEPLOYING TO IRAQ FOR THE SECOND TIME AND I CAN NOT LEAVE MY FAMILY A WORKING VEHICLE BECAUSE OF A DEFECT FORD HAS WITH THE IGNITION SYSTEM. I FEEL AS IF THIS IS A PROBLEM THAT FORD SHOULD FACE AND SHOULD DO AN OFFICIAL RECALL ON. THIS IS POOR SERVICE ESP COMING FROM A LARGE VEHICLE COMPANY LIKE FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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