Ford Focus Complaints

22,326 consumer complaints on file.

#11180115February 14, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF, ERRONEOUSLY SHIFTED, AND SURGED BACKWARDS WHILE STOPPED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF WAKE FOREST (10101 CAPITAL BLVD, WAKE FOREST, NC) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000(FUEL SYSTEM). AFTER THE CONTACT RETRIEVED THE VEHICLE, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180147February 14, 2019
POWER TRAIN
THE TRANSMISSION IS SHUTTERING AND SOMETIMES MAKES LONG HESITATIONS TO SHIFT. THIS IS DANGEROUS AND NEEDS TO BE RECALLED. I TOOK IT TO TIDWELL FORD IN KENNESAW, GA AND THEY TOLD ME ITS NORMAL AND UNTIL A CODE (WRENCH) LIGHTS ON MY DASH, THEY CANNOT DO ANYTHING. I BOUGHT THE CAR WITH 48K ON THE MILEAGE AND NOW HAVE 54K. THE TRANSMISSION (POWERTRAIN) IS WARRANTIED TO 60000. I AM AFRAID THIS IS GOING TO BE A DISASTER. I WOULD LIKE THE CAR FIXED OR ANOTHER CAR. THE GEARS GRIND AND NOISES HAPPEN WHEN TURNING. I NEED A RESOLUTION ON THIS BEFORE MY WARRANTY RUNS OUT CODE OR NO CODE. I JUST PICKED MY CAR UP AND IT IS STILL SHUTTERING. TIDWELL FORD DID NOT HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179818February 13, 2019
POWER TRAIN
SHUTTERING AT TAKE OFF, SLALLING WHEN IN MOTION HAS BEEN DOING THIS FOR SEVERAL WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179820February 13, 2019
UNKNOWN OR OTHER
THIS VEHICLE HAS BEEN A PROBLEM EVER SINCE OWNERSHIP. ON TWO SEPARATE OCCASIONS THIS VEHICLE HAS ALMOST GOT MY DAUGHTER SERIOUSLY INJURED OR EVEN KILLED. WHILE DRIVING ON THE INTERSTATE OR ROAD THE VEHICLE JUST SHUTS OFF AND LOSES ALL FUNCTIONS. THIS HAS HAPPENED TWICE. DRIVERS BEHIND HER HAVE ALMOST HIT HER FROM BEHIND BECAUSE THEY HAVE NO WHERE ELSE TO GO. BESIDES THIS THE VEHICLE HAS BEEN RECALLED SEVERAL TIMES. THIS VEHICLE IS IN THE SERVICE DEPARTMENT MORE THAN IT IS DRIVEN. THIS IS A SERIOUSLY DANGEROUS VEHICLE TO BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179849February 13, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR TURNED COMPLETELY OFF, ENGINED LIGHT WOULD COME ON AND OFF, THE CAR WOULD STALL AND WHILE DRIVING ON THE INTERSTATE THE ACCELERATION DIDN'T WORK AND THE CAR STARTED MOVING BACKWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179934February 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, (503) 255-1771) WHERE THE CLUTCH WAS REPAIRED AND THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,475. *TT CONSUMER STATED VEHICLE SHUDDERS ON ACCELERATION, INCONSISTENT ACCELERATION NO CHECK ENGINE LIGHT. DEALERSHIP REPROGRAMMED & CM. ON MARCH 2016 VEHICLE SHUDDERS ON ACCELERATION INCONSISTENT ACCELERATION. NO CHECK ENGINE LIGHT. DEALERSHIP REPLACED THE CLUTCH. ON AUGUST 2016 RECALLED TRANSMISSION DEALERSHIP REPLACED THE CLUTCH. IN AUGUST OF 2016 RECALLED TRANSMISSION WAS REPLACED. ON MAY 2017 VEHICLE SHUDDERS ON ACCELERATION: INCONSISTENT ACCELERATION AND NO CHECK ENGINE LIGHT. DEALERSHIP REPLACED THE CLUTCH. ON FEB. 2019 VEHICLE SHUDDERS ON ACCELERATION INCONSISTENT ACCELERATION NO ENGINE LIGHT. DEALERSHIP REPLACED CLUTCH. THE CHECK ENGINE LIGHT HAS NOT ILLUMINATED DURING ANY OF THESE SITUATIONS. EACH REPLACED CLUTCH HAS FAILED TO WORK SAFELY AND PREDICTABLY. THE VEHICLE SHUDDERS AND HESITATES AT ALL SPEEDS WHEN ACCELERATING FROM ONE GEAR TO THE NEXT. THE VEHICLE DOES NOT PREDICTABILITY AND RELIABILITY ACCELERATE INTO TRAFFIC AT HIGHWAY SPEEDS. THE DEALERSHIP HAS REPLACED EACH CLUTCH. THE MANUFACTURER EXTENDED MY WARRANTY BUT WILL NOT BUY THE VEHICLE BACK. A CLASS ACTION LAWSUIT EXISTS FOR THIS PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11179958February 13, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, WHEELS
I'VE HAD TO GET THE WHEEL BEARINGS FIXED 3 TIMES. THE ELECTRICAL WARNING LIGHTS GO OFF AND ON FOR EXAMPLE THE ENGINE LIGHT COMES ON AND THEN GOES OFF FOR NO REASON AND THE SAME WITH THE AIRBAG LIGHT. ALSO THE SENSOR FOR THE PASSENGER SEAT THAT SENSES A PERSON OR A INANIMATE LOAD IS INCORRECT SOMETIMES. AND LAST, WHEN I PUNCH MY EXCELLORATOR TO GO ON THE FREEWAY, IT DOESN'T KICK INTO OVERDRIVE EVERY TIME. MORE TIMES IT DOESN'T THAN DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176442February 12, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK DEFORMATION: MY CAR STOPS WITH NO WARNING AT LEAST 2 -3 TIMES DAILY. IT'S GETTING WORSE AND IS NOW HARDER TO RESTART. THIS IS DANGEROUS AND CAN BE DEADLY. I'VE CONTACTED MY CAR DEALERSHIP AND THE PART IS NOT AVAILABLE IN ORDER TO FIX MY CAR. I DO NOT HAVE A SECOND CAR. I LIVE ALONE. I NEED A CAR TO GET SAFELY BACK AND FORTH TO WORK. I'M GOING TO GET REAR ENDED BEFORE THIS IS ALL SAID AND DONE. A FORD SPOKESPERSON TOLD ME I CANNOT GET A LOANER. THE OWNER OF THE CAR DEALERSHIP TELLS ME IT'S FORD'S PROBLEM NOT THEIRS. FORD TELLS ME I'M BASICALLY OUT OF LUCK AND I FEEL LIKE I'M DRIVING A TICKING TIME BOMB. I NEED HELP WITH THIS MESS AND I NEED IT NOW BEFORE I'M INVOLVED IN A TRAGIC ACCIDENT. AT LEAST TELL ME THE STATUS OF THIS RECALL #18V735. THIS VEHICLE STOPS WITH NO WARNING WEATHER I'M GOING DOWN THE ROAD, STOPPING AT A RED LIGHT OR GOING AROUND A CURVE. IT WILL NOT GIVE ANY NOTICE FOR ME TO EVEN PULL OFF THE SIDE OF THE ROAD. STOPS DEAD!! LIKE I'M GOING TO BE IF THIS ISN'T FIXED. YOUR NEXT QUESTION ASKS WHEN DID THIS HAPPEN. TOO MANY TIMES TO PUT DOWN SINCE IT IS BASICALLY DAILY AND 3 TIMES TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176476February 12, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE TO SAFETY. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO DIEHL'S FORD SALES (11782 NATIONAL PIKE, GRANTSVILLE, MD 21536, (301) 895-5135) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176545February 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL, LOST POWER, AND THE FUEL GAUGE WOULD BECOME INOPERABLE WHILE DRIVING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176550February 12, 2019
ENGINE, FUEL/PROPULSION SYSTEM
FORD HAS ISSUED A RECALL REGARDING THE FUEL TANK DEFORMATION BUT THEY STATE THAT THE CAR SHOULD NOT HAVE ANY ISSUE WHEN IT'S ABOVE 1/2 OF A TANK. I HAVE EXPERIENCES THE CAR STALLING AROUND 3/4 OF A TANK MULTIPLE TIMES NOW. THE CAR ENGINE SHUTS OFF WHEN I TAKE MY FOOT OFF THE GAS, THE DASHBOARD LIGHTS COME ON. I HAVE TO PARK THE CAR AND RESTART IT. FORD HAS NOT BEEN ABLE TO FIX THE ISSUE DUE TO LACK OF PARTS SINCE I TOOK MY CAR IN ON DEC. 6TH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176613February 12, 2019
STEERING
STEERING WHEEL LOCKED UP AND WOULD NOT TURN. VEHICLE WOULD GO INTO ALL GEARS AND COULD BE DRIVEN FORWARD AND BACKWARD. VEHICLE WAS PARKED IN DRIVE AT THE TIME. FORD DEALER HAD TO REPLACE THE STEERING GEAR ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176127February 11, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE CAR HAS A KNOWN RECALL ABOUT THE FUEL SYSTEM THE CAR WILL RANDOMLY JUST SHUT OFF WITHOUT WARNING FORD SAID YOU MUST KEEP THE CAR ON A HALF TANK OF GAS AT ALL TIMES.THEY DON'T HAVE THE PARTS BUT MY CAR IS GETTING SO BAD VERY VERY BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176144February 11, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE DRIVER'S DOOR OPENED UNEXPECTEDLY WHILE THE DOOR WAS LOCKED. THE CONTACT CALLED PIONEER FORD (150 US-27, BREMEN, GA 30110, (770) 537-3673), BUT THEY WOULD NOT ASSIST SINCE THE FAILURE OCCURRED IN 2011. THE DEALER STATED THAT THE CONTACT WOULD BE CHARGED A DIAGNOSTIC FEE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176139February 11, 2019
ENGINE, STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT RESTARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER TURNING THE ENGINE OFF, THE CONTACT INDICATED THAT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OHIO) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176197February 11, 2019
ENGINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO DICK SMITH FORD OF COLUMBIA (LOCATED AT 7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176220February 11, 2019
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR WAS MAKING VERY LOUD CRACKING NOISES AS IF IT WAS BECAUSE OF MY RADIO. WHEN I STOPPED THE VEHICLE IT WAS STILL MAKING THE LOUD STATIC POPPING NOISES EVEN WITH THE KEY OUT OF THE IGNITION AND RADIO OFF. WHEN THE STOCK RADIO WAS REMOVED IT WAS VERY HOT AND SEEMED AS IF IT WAS ON THE VERGE OF STARTING A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176289February 11, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE IN THE MORNING, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SILL-TERHAR MOTORS (303-469-1801, LOCATED AT 150 ALTER ST, BROOMFIELD, CO 80020) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176295February 11, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) WAS RECEIVED IN OCTOBER OF 2018. AFTER CONTACTING THE DEALER (NORTH SIDE FORD, 12300 US HWY 281 NORTH, SAN ANTONIO, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176319February 11, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE FUEL GAUGE DISPLAYED INACCURATE INFORMATION AND INDICATED THAT MORE FUEL WAS IN THE FUEL TANK THAN ACTUALLY WAS IN THE TANK. THE VEHICLE WAS TAKEN TO DON GASGARTHS FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY WAS AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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