Ford Focus Complaints

22,326 consumer complaints on file.

#11229554July 5, 2019
POWER TRAIN
THE FAULTY TRANSMISSION CAUSE CLUTCHES TO RUN OUT THAT MAY CAUSE THE CAR TO STALL. I HAVE 2 CLUTCH REPLACED BY NEW CAR WARRANTY. LAST DIAGNOSTIC SHOWED THAT I NEED TO CHANGE CLUTCHES AGAIN BUT MY NEW CAR WARRANTY IS EXPIRED. SINCE THE TRANSMISSION IS DEFECTIVE CLUTCHES SHOULD BE CHANGED PERIODICALLY, PROBABLY EVERY 5K - 12K MILES. FOR SOME REASON FORD DIDN'T INCLUDE MY CAR UNDER 14M01 WARRANTY EXTENSION. I DO RISK THAT MY CAR TO BE STALLED DUE TO CLUTCHES RUN OUT BECAUSE OF FAULTY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229590July 5, 2019
POWER TRAIN
CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN 2 AND THIRD GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THISNPROBLEM IS AN ON GOING ONE WITH THIS YEAR MODEL FORD .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229644July 5, 2019
STEERING
WENT TO START CAR IN DRIVEWAY, RECEIVED A STEERING ASSIST FAULT. TURNED CAR OFF FOR 30 SECONDS STARTED CAR AGAIN WITH NO FAULT, WAS ABLE TO DRIVE CAR HOME. NEXT DAY TRIED TO START CAR IN DRIVEWAY, SAME FAULT (STEERING ASSIST FAULT) VEHICLE HAD LOST ALL POWER STEERING. IF THIS HAD HAPPENED WHEN MY 17 YR OLD DAUGHTER WAS ACTUALLY DRIVING, WHEN THIS FAULT OCCURRED, IT COULD OF CAUSED A VERY SERIOUS ACCIDENT AS MY DAUGHTER WAS UNABLE TO TURN THE WHEEL WITHOUT THE ELECTRONIC STEERING ASSIST. CALLED DEALER SAID I COULD BRING IT IN A WEEK (THEIR FIRST APPT). CALLED FORD CORPORATE RECEIVED CASE # CAS21959134. I'VE RESEARCHED AND SEEN THIS TO BE A LONG TIME PROBLEM WITH THE ELECTRONIC STEERING ASSIST IN FORD FOCUS CARS. THIS VEHICLE HAS ONLY 33627 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229445July 4, 2019
STEERING
POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. EVENTUALLY, THE POWER STEERING FAILED COMPLETELY DESPITE RESTARTING THE CAR. THE POWER STEERING FAILED ONLY ON STARTUP, NOT WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229462July 4, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
STUDDERING, SHAKING UPON ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229471July 4, 2019
POWER TRAIN
I HAVE FORD FOCUS SE TRIM 2016. IWAS DRIVING AS NORMAL WITH 30MPH SPEED AND SUDDENLY RPM RAISES TO 4000 RPM THE TRANSMISSION WAS ON D POSITION BUT CAR WON'T DRIVE FORWARD, A MESSAGE APPEARS ON SCREEN ' TRANSMISSION FAULT STOP SAFETY ' I STOPPED THE CAR AND TURN IT OFF THE TURN IT ON AGAIN TRIED TO USE REVERSE R BUT IT'S NOT WORKING AND D IS NOT WORKING AND KEEPS SHOWING ME THIS NOTIFICATION ABOUT ' TRANSMISSION FAULT STOP SAFTY' & ' TRANSMISSION OVERHEATED..' THE CAR HAS ONLY 40000 KM SO I TOOK IT TO THE AUTHORIZED DEALER IN IRAQ ' AL KASID ' THEY CHECKED IT AND TOLD ME THAT THERE IS A PROBLEM IN THE CLUTCH AND BALL BEARINGS OF THE DCT AND IT'S NOT COVERED BY THE COMPANY AND YOU HAVE TO PAY FOR REPAIRS BUT I KNOW THAT FORD DONE SOME RECALLS FOR THE FORD FOCUS WITH DCT TRANSMISSION (POWERSHIFT) BUT THEY SAID YOU CAR IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229170July 3, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WINDSOR MILL, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229196July 3, 2019
POWER TRAIN
I WAS GOING DOWN THE ROAD AND WENT TO SLOW DOWN TO TURN AND THE TRANSMISSION WOULDN'T GO BACK INTO GEAR. I JUST HAD ANOTHER TRANSMISSION PUT IN AND THE VERY NEXT DAY AN ALERT POPPED UP ON MY DASH SAYING TRANSMISSION FAULT SERVICE NOW. WHEN I TOOK IT BACK TO THE MECHANIC SHOP THEY SAID THAT THE ISSUE WASN'T MY TRANSMISSION ITSELF AND THAT IT WAS A COMMUNICATION ISSUE BETWEEN THE PCM AND THE TCM. OVERALL THIS CAR HAS HAD SEVERAL ISSUES WITH THE STYLE OF TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229207July 3, 2019
ENGINE, STEERING
DROVE TO WORK FINE, ON MY WAY HOME, ALERT COMES ON STEERING WHEEL FAULT AND THEN I CAN BARELY TURN THE WHEEL. I PANIC AND PULL INTO AUTO ZONE, WHICH THEY SAY I MAY NEED POWER STEERING FLUID SO I BUY A BOTTLE. LOOK IN THE CAR BOOK TO SEE WHERE TO PUT IT, TURNS OUT THIS CAR ISNT EQUIP WITH THAT, I HAVE AN ESP! GET IN THE CAR AGAIN AND EVERYTHING IS FINE NO ALERT AND I CAN DRIVE IT FINE. NEXT DAY I GO TO DRIVE AND AGAIN I HAVE AN ALERT AND CAN NOT DRIVE!!! THIS IS MY 1ST CAR EVER AND IN THE 2YRS I'VE HAD IT NOTHING BUT RECALLS ON IT! THIS NEEDS TO BE A RECALL TO MANY ARE COMPLAINING ABOUT THE SAME ISSUE. WHAT IF THIS HAPPEN ON A HIGHWAY!?!?! ON TOP OF THIS I'M STILL WAITING FOR A FIX TO THE GAS GAUGE ISSUE, AND THE TRANSMISSION WAS SUPPOSEDLY FIX BUT IT'S STILL DOING THE SAME THING AFTER A FULL STOP, IT HAS A HARD TIME GOING AGAIN!!!!! I WILL NEVER BY A FORD VEHICLE AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229339July 3, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO MOVE FORWARD AS THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KORF MOTORS FORD LINCOLN (LOCATED AT 520 E CHESTNUT ST, STERLING, CO 80751, (970) 522-1500) WHERE THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228970July 2, 2019
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AFTER MAKING A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE FINALLY ACCELERATED AFTER APPLYING STRONG PRESSURE TO THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BARTOW FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT ONLY PART OF THE VEHICLE WOULD BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 29,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228988July 2, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TOOK MY CAR FOR TCM REPAIR - DEALERSHIP FOUND ANOTHER SENSOR ISSUE NEEDING TO BE REPLACED 4 DAYS LATER TRANSMISSION FAULT SERVICE NOW AND HILLSIDE ASSIST UNAVAILABLE ERRORS CAME ON. WHEN ACCELORATING FROM A STOP THE CAR HAS A HARD TIME SHIFTING GEARS. CAR IS BACK AT DEALERSHIP BUT THE MECHANICS AND SERVICE DIRECTOR SAY THEY HAVE NEVER HEARD OF SUCH ISSUES. IT IS ALL OVER THE INTERNET(OVER 4971 COMPLAINTS) ABOUT FORD FOCUS TRANSMISSION ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228639July 1, 2019
ELECTRICAL SYSTEM
UPON "CHECK ENGINE" LIGHT ILLUMINATION, I TOOK CAR TO GARAGE TO HAVE CODES READ. THEY SHOWED ME WHAT THEY BELIEVED TO BE THE ISSUE AND SAID I SHOULD CHECK WITH FORD FOR RECALLS OR COMPENSATION TO HAVE WHAT IS CLEARLY A MANUFACTURING DEFECT FIXED. I GOOGLED MY SITUATION AND WAS STUNNED TO SEE HOW COMMON A PROBLEM IT IS. ONE EXAMPLE OF THIS CAN BE FOUND AT: HTTPS://WWW.FOCUSFANATICS.COM/FORUM/MK3-FOCUS/517737-TSB-14-0215-CHAFING-WIRING-HARNESS.HTML. IN MY SITUATION THE WIRE HARNESS HAS CUT THROUGH FROM RUBBING ON THE MANIFOLD AND THERE IS OBVIOUS CORROSION TO THE WIRING. THIS CAUSES SPORADIC LOSS OF ACCELERATION AND HAS CAUSED THE ENGINE TO NOT START UPON TWO OCCASIONS. LOSS OF ACCELERATION WHEN TRAVELING CAN BE EXTREMELY DANGEROUS AND ACCIDENT CAUSING. AND THE COST TO FIX THIS MANUFACTURING FLAW SEEMS DEPENDENT ON HOW MANY WIRES ARE INVOLVED, AND IF ANY CIRCUITS WERE ACTUALLY FRIED AND NON-WORKING AS A RESULT OF THE WIRING ISSUE. I WAS QUOTED UPWARDS OF $1000 FOR THE FULL WIRING HARNESS ALONE WITH NO LABOR (WORSE CASE SCENARIO). I AM ALSO UNABLE TO PASS NYS INSPECTION UNTIL THE ISSUE IS FIXED AND THE CODES ARE CLEARED. I HAVE SPOKEN TO A REPRESENTATIVE FROM FORD AND WAS INFORMED THAT NO PROGRAMS ARE IN PLACE AT THIS TIME TO DEAL WITH THIS ISSUE. FORD HAS OBVIOUSLY BEEN AWARE OF THIS FLAW FOR SEVERAL YEARS NOW. IF I HAD BEEN MADE AWARE OF THIS ISSUE, IT COULD HAVE BEEN EASILY CORRECTED BEFORE IT BECAME DESTRUCTIVE AND DANGEROUS AND A MAJOR REPAIR JOB. I FEEL IGNORING THIS ISSUE IS NEGLIGENT ON THE PART OF FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228666July 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CPA05 VAPOR CANISTER PURGE SOLENOID FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED QUICK LANE AT BRIARWOOD FORD (LOCATED AT 7070 E MICHIGAN AVE, SALINE, MI 48176, (734) 429-8888) AND WAS INFORMED THAT THERE WOULD BE A DIAGNOSTIC FEE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY WAS UNSUCCESSFUL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 122,034.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228676July 1, 2019
POWER TRAIN
THIS VEHICLE IS EQUIPPED WITH THE 6 SPEED TRANSMISSION THAT FORD AS HAD SO MUCH TROUBLE WITH, HOWEVER THEY WILL NOT REPAIR THE PROBLEM THAT CAUSES THE SHUDDER AS THEY SAY IT FALLS OUT OF THE BUILD DATES. THE CAR ONLY HAS 80,000 MILES ON IT AND SHOULD NOT BE HAVING TRANSMISSION PROBLEMS. IF THERE IS A PROBLEM THAT THEY HAVE ALREADY RECALLED OR PUT OUT A TSB FOR HE DPS6 AUTOMATIC TRANSMISSION, IT SHOULD BE FIXED. WHEN ACCELERATING FROM A STOP THERE IS TRANSMISSION SHUDDER OCCASIONALLY. IT DOESN'T DO IT ALL THE TIME, BUT A LOT OF THE TIME. THIS IS THE SAME THING OTHER PEOPLE ARE FIGHTING WITH JUST A FEW WEEKS PRIOR BUILD DATE. THIS SEEMS TO HAPPEN WHEN YOU ARE TAKING OFF, SOMETIMES WHEN IT SHIFTS TO 2ND GEAR. MOST EVERY TIME IT DOES IT YOU CAN BET YOU ARE PULLING INTO HEAVY TRAFFIC AND ITS GOING TO CAUSE AN ACCIDENT. THE FIRST TIME I NOTICED THIS I HAD JUST DRIVEN ABOUT 400 MILES. SINCE THEN IT HAS BEEN NOTICED MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228680July 1, 2019
FUEL/PROPULSION SYSTEM
FORD MOTOR CONTACTED ME LAST YEAR ABOUT A RECALL, 18V735. EACH TIME I CONTACT THEM, THE DATE AVAILABLE FOR REPLACEMENT PARTS HAS BEEN DELAYED FARTHER OUT INTO THE FUTURE. IT IS NOW DECEMBER 2019. I FEEL THAT FORD IS STRINGING ME ALONG, AND THAT PARTS WILL NEVER BE AVAILABLE. THE LONGER THEY DELAY, THE LESS UNSAFE VEHICLES THEY WILL HAVE TO FIX. I THINK ACTION, IN THE FORM OF LARGE FINES, NEEDS TO BE TAKEN, IN ORDER TO GET FORD TO FULFILL THEIR OBLIGATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228707July 1, 2019
POWER TRAIN
TL* THE CONTACT'S MOTHER OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S MOTHER WAS DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE FAILED TO MOVE BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228815July 1, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHEN MAKING TURNS OR COMING TO A STOP. THE CONTACT CALLED DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 892-2600) AND WAS INFORMED THAT THERE WAS NO REMEDY. A LOANER VEHICLE WAS NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WORK OUT THE ISSUE WITH THE DEALER. THE FAILURE MILEAGE WAS 113,762.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228841July 1, 2019
POWER TRAIN
MY CAR HAD A RECALL ON IT FOR THE CLUTCH PACK THAT IS BAD. I TOOK MY CAR INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD THAT BECAUSE MY CAR WAS BUILT AFTER JUNE 2014 THEY WOULD NOT HONOR THE RECALL. I WOULD LIKE TO MAKE A COMPLAINT DUE TO THE SAME BAD PARTS BEING USED ON MY CAR EVEN THOUGH IT WAS MADE AFTER JUNE. THE DEALERSHIP WANTS 3000.00 TO FIX A BAD PART THAT WAS PUT IN MY CAR BY FORD. I FEEL THAT FORD SHOULD FIX THE PROBLEM SINCE THE SAME PART WAS USED ON MY CAR. IT'S NOT FAIR THAT MY CAR ISN'T GETTING FIXED DUE TO WHEN IT WAS MADE BUT HAS THE SAME BAD PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228568June 30, 2019
POWER TRAIN
WHILE IN ACCELERATING VEHICLE STALLS AND TREMBLES BEFORE MAKING A LOT NOISE AND THEN IT ACCELERATES. YESTERDAY THE VEHICLE STARTED DECREASING SPONTANEOUSLY WHEN SHIFTING GEAR. IT FEELS LIKE THE TRANSMISSION WANTS TO FALL OF THE CAR, IT LIT THE CHECK ENGINE SIGN, THE MILLAGE ON IT IS 60675. I'VE TAKEN IT TO THE DEALERSHIP AND HAVE HAD THE CLUTCH REPLACED TWICE. ALSO EVERY 3 TO 5 MONTHS I ALSO HAVE TO GO UNDER THE CAR AND CLEAN THE HORN PLUG SINCE IT KEEPS GOING MALFUNCTIONING ( I HAVE EVEN TRIED SEALING IT WITH ELECTRICAL TAPE) AND CURRENTLY I HAVE NO RADIO AND NO BLUETOOTH SINCE IT ALSO STOP SUDDENLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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