Ford Focus Complaints

22,326 consumer complaints on file.

#11240233July 29, 2019
POWER TRAIN
GOT THE CAR AROUND 31K MILES I'VE BEEN DOING UBER SINCE I'M A COLLEGE STUDENT WHO DESPERATELY NEEDS MONEY ALL THE TIME. MY TRANSMISSION JUST WENT ON MY 2015 FORD FOCUS SE IN THE MIDDLE OF TRAFFIC WHILE I HAD A PASSENGER. I WAS GOING ABOUT 20 MPH AROUND A ROUND ABOUT, WHEN THE ENGINE SUDDENLY STALLED. ON THE DASH IT SAID TRANSMISSION IS OVERHEATING WAIT 5 MINUTES. SO I DID. THE TRANSMISSION WOULDN'T GO INTO GEAR. I HAD A PREVIOUS 2013 MODEL WITH THE SAME TRANSMISSION PROBLEM. TO THINK FORD WOULD OF FIXED THE PROBLEM, THEY CONTINUED TO SELL THESE CARS. KNOWING THEY HAD FAILURE WITH THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235339July 28, 2019
POWER TRAIN
TRANSMISSION SHUDDERS AND SHIFTS ERRATICALLY IN LOW GEARS. SOMETIMES UNANTICIPATED ACCELERATIONS FROM LOW GEARS AND SOMETIMES TRANSMISSION SHIFTS INTO LOW GEARS WHILE AT HIGHER SPEEDS, CAUSING VEHICLE TO REV UP AND LOOSE ACCELERATIONS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235342July 28, 2019
POWER TRAIN
I WAS DRIVING ON THE I-5 SOUTH WHEN MY CAR SUDDENLY LOSES ACCELERATION AND SPEED IN BETWEEN SHIFTS NEARLY CAUSING AN ACCIDENT. LUCKILY THE CAR BEHIND ME SWERVED TO THE OTHER LANE. VERY SCARY MOMENT BECAUSE MY CAR COULDN'T FIND IT'S GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11239520July 28, 2019
POWER TRAIN
WHEN ACCELERATING FROM A STOP, THE CAR SHUDDERS AS IT GOES FROM FIRST GEAR TO SECOND GEAR AND THERE IS A NOISE THAT SOUNDS LIKE GEARS ARE GRINDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240159July 28, 2019
ELECTRICAL SYSTEM
MY CAR WONT START ,RADIO,LOCKS ,LIGHTS ALL WORK. BUT UPON TURNING KEY,WONT START. NO NOISES . SOMETIMES THE REMOTE START WILL WORK. IF IT DOES NOT START ,IT WILL KEEP TRYING TO START IT OVER AND OVER WITHOUT ME EVEN TOUCHING THE REMOTE AGAIN.IT WILL START ABOUT 1 OUT OF EVERY 10 TIMES .KEEP TRYING AND SOONER OR LATER IT STARTS . 2012 FORD FOCUS , MIGHT BE IGNITION SWITCH ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240171July 28, 2019
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
WHEN TURNING THE CAR VIBRATES AND SHAKES A LOTS AND MAKE SOME NOISE.NOT SURE WHAT THIS COULD BE BUT NEED HELP WITH THIS BEFORE SOMETHING HAPPENS. THIS HAPPENED UPON TURNING TAKE OFF,HIGHWAY, EXHILARATION IN CITY ALSO TOO. I JUST BOUGHT THE CAR I NOTICE THIRD A FRIEND BOUGHT THIS TO MY ATTENTION I THOUGHT IT WAS THE ALL WHEE WE DRIVE. BOUGHT CAR03-08-20 DRIVE OUT OF TOWN IN APRIL FOR WEDDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240195July 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN THE ROAD AND MY CAR BATTERY LIGHT CAME ON AND I LOST POWER TO MY GAS AND BRAKE SYSTEM... BEFORE THIS EVERY TIME I PUT GAS INTO IT ....IT ACTS LIKE GOING TO STALE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240202July 28, 2019
POWER TRAIN
CAR PURCHASED USED IN FEB 2018. 60,000 MILES ON THE ODOMETER. AFTER A FEW DAYS I NOTICED THE CAR WOULD SHUDDER WHENEVER I ACCELERATED FROM A STOP SIGN OR LIGHT. I TOOK IT TO THE LOCAL DEALER (BATTLEFIELD FORD, MANASSAS VA) WHO TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND THAT, IN FACT, "IT WAS THE BEST DRIVING 2014 FOCUS HE (THE SERVICE MANAGER) HAD EVER TEST DRIVEN." THEY DIDN'T DO ANYTHING TO SOLVE THE PROBLEM. A YEAR AND A HALF LATER THE PROBLEM REMAINS. NOW I SEE THERE'S AN INVESTIGATION AND THAT FORD KNEW ABOUT THIS SHUDDERING PROBLEM SINCE EVEN BEFORE PUTTING THE MODEL OUT FOR SALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240216July 28, 2019
POWER TRAIN
EVERY TIME I DRIVE THIS CAR THE TRANSMISSION JERKS AND SLIPS DANGEROUSLY. THEIR ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE. FORD DEALER SAYS IT IS SUPPOSED TO BE THAT WAY. I HAVE A FRIEND AT FORD WHO TELLS ME IT IS DUE TO TRANS. FLUID LEAKING ONTO CLUTCH CAUSING IT TO SLIP. NO ONE IS SUPPOSED TO KNOW ABOUT THIS. NHTSA REALLY NEEDS TO MAKE FORD DO A RECALL AND FIX THIS. IT IS DANGEROUS DUE TO THE VEHICLE WILL JUST STOP PULLING AND IS VERY JERKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235243July 27, 2019
POWER TRAIN
MY 2014 FOCUS DPS6 TRANSMISSION UNDER NORMAL ACCELERATION REFUSES TO SHIFT OUT OF FIRST GEAR UNTIL IT HITS HIGH RPMS (AROUND 5000RPM), PAUSES, THEN LURCHES FORWARD SHIFTING UP INTO A GEAR WITH A LOW RPM IN THE 1000S CAUSING FURTHER ISSUE AND DELAY ACCELERATING. THIS BEGAN HAPPENING ON A CITY STREET, ACCELERATING FROM A STOP. WHILE IT DID NOT CAUSE AN ACCIDENT, IT IS CLEARLY VERY DANGEROUS AS THE PAUSE AND SUBSEQUENT LACK OF RPMS HAS PLACED ME IN BAD SITUATIONS WHERE MY ABILITY TO REACT IS DELAYED AND I AM UNABLE TO RELY ON MY VEHICLE TO ACCELERATE CONSISTENTLY OR AS EXPECTED. THIS IS IN ADDITION TO THE MORE TYPICAL SHUDDERING AND DELAY DURING ACCELERATION NUISANCE WHICH IS COMMON AMONG THIS DPS6 TRANSMISSION. THE SUBSEQUENT SERVICE INVOICE IS ATTACHED, CAN ALSO PROVIDE VIDEO OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235278July 27, 2019
POWER TRAIN
THREE DAYS AGO, WHILE TRAVELING 65 MPH ON A HIGHWAY DRIVING A 2014 FORD FOCUS, MY CAR TRANSMISSION SWITCHED TO WHAT SEEMS TO BE CALLED "UNINTENDED NEUTRAL," WHERE I WAS IN DRIVE BUT MY VEHICLE WOULD NOT ACCELERATE, AND INSTEAD REVVED LIKE I WAS FEEDING THE ENGINE GAS IN NEUTRAL. I HAD TO SLOW DOWN ON THE HIGHWAY AND EVENTUALLY SHUT OFF THE CAR AND RESTART IT TO SAFELY MOVE OVER TO THE SHOULDER. ACCORDING TO SUITS AND COMPLAINTS THAT HAVE BEEN GETTING MORE ATTENTION IN THE LAST MONTH, THIS SEEMS TO BE A MAJOR PROBLEM WITH THE DPS6 TRANSMISSION IN THE FORD FOCUS AND FIESTA - WITH INCREASED CALLS IN RECENT WEEKS FROM CONGRESS TO HAVE THE NHTSA LOOK IN TO THIS ISSUE AS WELL AS A SUDDEN ACCELERATION ISSUE THAT HAPPENS WHEN THESE VEHICLES COME OUT OF STOPS - WHICH HAS ALSO HAPPENED WITH THIS VEHICLE, ALL IN ADDITION TO THE INTENSE SHUDDERING THAT COMES FROM THE HOOD OF THE CAR NEARLY EVERY TIME I DRIVE. THOUGH IT IS AN AUTOMATIC TRANSMISSION, IT CONSISTENTLY DRIVES LIKE SOMEONE IS POORLY DRIVING A VEHICLE THAT HAS A MANUAL TRANSMISSION. WE WOULD NOT HAVE PURCHASED THIS CAR IF IT DROVE LIKE THIS AT THE DEALERSHIP, AND UPON RETURNING IT TO A DEALERSHIP OVER A YEAR AGO TO ASK FOR AN EXPLANATION ABOUT THE SHUDDERING, THE DEALER SAID THIS WAS ENTIRELY "NORMAL" AND HOW IT WAS SUPPOSED TO BE. I URGE THE NHTSA TO LOOK IN TO THIS ISSUE BECAUSE I AM NOT SURE WHAT I SHOULD DO - AN EXTENDED WARRANTY HAS BEEN PUT OUT FOR THESE TRANSMISSIONS BUT I HAVE SEEN MULTIPLE REPORTS ONLINE ABOUT PEOPLE GETTING THIS "FIXED" AT DEALERSHIPS THREE OR MORE TIMES AND AM UNSURE WHETHER I SHOULD JUST GET A DIFFERENT CAR OR IF THERE WILL BE A LONG TERM SOLUTION FROM FORD ON THIS ISSUE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235292July 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY CAR HAS HAD PROBLEMS WITH A MYSTERY BATTERY DRAIN FOR TWO YEARS. SINCE MARCH OF 2019 IT HAS BEEN STALLING AT STOP LIGHTS SEEMS TO HAPPEN WHEN THE RPM NEEDLE DROPS. IN THE WINTER OF 2018 I HAD ISSUES TWICE WHERE I TRIED ACCELERATING AND THE MPH NEEDLE WOULDN'T MOVE PAST 20 IT DID EVENTUALLY SPEED UP WITH ME NOT PRESSING THE GAS PEDAL I ALSO HAD A HARD TIME BREAKING WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234965July 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE SHUDDERS FROM A COMPETE STOP OR ACCELERATING THIS HAS HAPPENED SINCE PURCHASE OF THE VEHICLE. MOST RECENTLY THE CAR WILL ACCELERATE WHEN DRIVING OR IN WORST CASES WHILE BRAKING. THE VEHICLE HAS RAMPED UP TO 6000RPM WHILE BRAKING GOING DOWN HILL. UPON CONTACTING LOCAL FORD DEALERSHIP ABOUT THE UNINTENDED ACCELERATION, THEY STATED THEY HAD NOT HEARD OF THIS ISSUE BEFORE. ADVISED ME TO STOP DRIVING THE VEHICLE AND HAVE IT TOWED TO THEIR FACILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234973July 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL EVERYTIME I TAKE OFF IN MY CAR IT JURKS ALL THE TIME LIKE IT WAS TRYING TO CATCH TO MOVE INTO NEXT YEAR IT JURKS AS I DRIVE DOWN THE ROAD AND WHEN I STOP AT A RED LIGHT ,AND A STOP SIGN IT JURKS AND THEN CUTS OF SO I HAVE TO PUT THE CAR IN PARK TO KEEP IT FROM CUTTING OFF I HAVE BEEN ON THE SIDE OF THE ROAD 6 TIMES BECAUSE OF THIS PROBLEM THE GAS METER STOP WORKING SO I NEVER KNEW HOW MUCH GAS I HAD IN THE CAR NOW I CAN NOT EVEN DRIVE THE CAR BECAUSE IT HAS GOTTEN WORSE WANT GO INTO GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234975July 26, 2019
POWER TRAIN
SHUDDER AFTER ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234999July 26, 2019
POWER TRAIN
FORD WILL NOT REPAIR THE TRANSMISSION CLUTCH FOR NO CHARGE. DROPS OUT OF GEAR, SHUDDERS, STALLS IN MOTION, CITY STREETS, TURNING AND HIGHWAYS. HAVE ASKED SEVERAL TIMES IN THE PAST TO REPAIR. NEEDS A RECALL ON VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235011July 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER. THE CONTACT MANAGED TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MORLAN-SHELL FORD (1824 PORTER WAGONER BLVD, WEST PLAINS, MO 65775, (417) 256-3193) WHERE MULTIPLE DIAGNOSTIC TESTS WERE PERFORMED, WHICH DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED FIVE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 96-182145. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. *TT *TR CHECK ATTACHMENT CHARACTERS ARE OVER 2,000. ARBITRATOR'S DECISION FORM CASE NUMBER #XX-XXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235012July 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND AN ABNORMAL RATTLING NOISE WAS HEARD. ADDITIONALLY, WHILE PARKED, THE VEHICLE JERKED IN REVERSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BRENENGEN FORD (615 S BLACK RIVER ST, SPARTA, WI 54656, 608-269-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPAIRED AND THE COMPUTER RESET. THE VEHICLE WAS REPAIRED ON SEVERAL OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND THE WARRANTY WAS EXTENDED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235013July 26, 2019
UNKNOWN OR OTHER
UPON TAKE OFF MY CAR JERKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235021July 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT IDLED, BUT DID NOT ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST LOUIS, MO 63125) WHERE IT WAS DETERMINED THAT THE CLUTCH FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE CLUTCH HAD TO BE REPLACED TWELVE TIMES SINCE THE VEHICLE WAS PURCHASED IN 2015. THE MECHANIC ALSO MENTIONED THAT THERE WAS AN OIL LEAK IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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