Ford Focus Complaints

22,326 consumer complaints on file.

#11388568January 17, 2021
WHEELS
FLAT TIRE WHILE PARKED. VEHICLE STRANDED IN DRIVEWAY. LUG WRENCH THAT CAME WITH THE VEHICLE DOES NOT FIT LUG NUTS. UNABLE TO REMOVE WHEEL TO INSTALL SPARE. TRIED USING SOCKET WRENCH. COULD NOT FIND A SOCKET THAT FIT. TRIED THE FOLLOWING SOCKETS: 3/4", 13/16', 19MM, 21MM. THE LUG NUT SIZE IS SOMETHING IN BETWEEN THESE. THE LUG WRENCH THAT CAME WITH THE VEHICLE IS 3/14' AND FITS THE WHEEL LOCK ADAPTER THAT CAME WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388437January 16, 2021
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT ILLUMINATED AND MY CAR STALLED WITHOUT WARNING WHILE DRIVING BETWEEN 35-40 MPH. TOOK THE CAR TO SAYVILLE GIANT FORD ON 1/6/21 FOR REPAIR UNDER RECALL #18532. I WAS TOLD THE CAR PASSED INSPECTION AND THE REPAIR WAS NOT MADE. TOOK THE CAR TO AN INDEPENDENT MECHANIC AND INFORMED THAT IT IS A VALVE CAUSING A VAPOR ISSUE IN THE FUEL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388264January 15, 2021
POWER TRAIN
2015 FORD FOCUS SHUTTERS UPON ACCELERATION. THE CLUTCH ASSEMBLY FOR THE AUTOMATIC TRANSMISSION NOW HAS TO BE REPLACED FOR THE THIRD TIME IN OWNING IT LESS THAN 4 YEARS. FORD WILL NOT PAY FOR THE REPLACEMENT AND THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388277January 15, 2021
ENGINE, POWER TRAIN
MOTOR MOUNT & TRANSMISSION. WHEN CRANKING CAR THE RPM VERVES TO 300-400 RPMS AND STAYS UNTIL YOU PICK THE ACCELERATOR. WHEN ACCELERATING THE GAS THE CAR JERKS BEFORE TAKING OFF TO CHANGE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388279January 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STOP SAFELY NOW WARNING LIGHT WAS ILLUMINATED AND STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388317January 15, 2021
SERVICE BRAKES
ON AN ICY ROAD I BRAKED AND THE ABS SYSTEM ENGAGED SLOWING THE VEHICLE. AFTER THAT, THE BRAKE PEDAL TRAVELS MUCH FARTHER BEFORE BRAKING OCCURS DURING NORMAL EVERYDAY DRIVING. IF I PUMP THE PEDAL A COUPLE OF TIMES THE BRAKE PEDALS ENGAGES THE BRAKES LIKE IT USED TO. A LOCAL AUTOMOTIVE REPAIR BUSINESS COULD NOT FIND ANYTHING WRONG WITH THE BRAKE SYSTEM. I DID AN ONLINE SEARCH AND FOUND MY EXACT SYMPTOMS LISTED IN FORD RECALL 19S54. I ALSO WATCHED A YOUTUBE VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 DESCRIBING WHY MY BRAKE PEDAL IS ACTING DIFFERENTLY AFTER THE ABS EVENT. MY FORD DEALER TOLD ME THERE ARE NO RECALLS ACTIVE FOR MY VEHICLE AND THAT I WOULD HAVE TO PAY FOR ANY REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388336January 15, 2021
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE AT A STANDSTILL THE VEHICLE HAD DIFFICULTY STARTING, WHEN THE VEHICLE WAS STARTED AND LOSES APPROXIMATELY 1/4 TANK OF GAS AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD STALL. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER GREEN FORD SERVICE CENTER (3800 W WENDOVER AVE, GREENSBORO, NC 27407 (336) 439-3886) WHERE IT WAS NOT DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND WAS TOLD THAT SINCE THE DEALER CLEARED THE VEHICLE FROM THE RECALL THEY COULDN'T DO ANYTHING. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388115January 14, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY DOWNSHIFT INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS THEN NOTIFIED THAT HER VEHICLE WAS PLACED UNDER RECALL FOR NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE VEHICLE WAS REPAIRED AT GREEN FORD SERVICE CENTER (3800 W WENDOVER AVE, GREENSBORO, NC 27407). DESPITE THE RECALL REPAIR, THE CONTACT STATED THAT THE FAILURE PERSISTED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THE CONTACT WAS THEN INFORMED THAT THE RECALL WAS A ONE-TIME REPAIR AND WAS OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS ONLY SUPPOSED TO LAST A YEAR. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388150January 14, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388177January 14, 2021
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT TURNED AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. PARKWAY FORD (2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (877) 836-4271) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,292.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388240January 14, 2021
POWER TRAIN
THE CAR HAS TRANSMISSION PROBLEMS SOMETHING EVERY COMMON IN THIS MAKE. THIS HAS CAUSED ME TO ALMOST GET IN SOME ACCIDENTS BECAUSE OF THE SKID CREATED BY THESE TRANSMISSION PROBLEMS. THE CAR IS VERY JUMPY AND WILL SKID WHEN THE TRANSMISSION ACTS UP. THIS HAPPENS WHILE DRIVING, ON THE MOVE OR WHEN I START TO MOVE AFTER BEING STATIONARY FOR A FEW MOMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388244January 14, 2021
POWER TRAIN
THE VEHICLE STUTTERS AND HESITATES WHEN TAKING OFF OR GOING AROUND CORNERS. I HAVE PANICKED SEVERAL TIMES WONDERING IF I WAS GOING TO GET HIT BY SOMEONE WHEN THE VEHICLE HESITATES AND STUTTERS. IT'S SO PRONOUNCED THAT IT FEELS LIKE THE TIRES BOUNCE. I HAVE BEEN COMPLAINING ABOUT THIS TO TWO FORD DEALERS AND ALSO FORD MOTOR COMPANY FOR A VERY LONG TIME AND HAVE TAKEN IT IN 2-3 TIMES TO LOOK AT THE TRANSMISSION AND WAS TOLD IT WAS NOT COVERED, NOR WAS THERE A RECALL. I DO KNOW THIS IS AN ONGOING ISSUE WITH THIS TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387868January 13, 2021
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TRANSMISSION DOESN'T WORK CORRECTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387876January 13, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY BOYFRIEND GOT THIS CAR APRIL 13 OF 2020 AND ABOUT A MONTH AND A HALF AFTER WE GOT IT IT STATTS ACTING UP... NOT SHOFTING OUT OF LOWER GEARS. SHUDDERING . WHEN YOU STOP AT A STOP LIGHT FOR TOO LONG AND GO TO TAKE OFF IT ALMOST STALLS. WE ALMOST GOT HIT BECAUSE OF IT! IT SOUNDS LILE GEARS ARE GRINDING OR LIKE WE ARE DRAGGING SOMETHING UNDER THE CAR. WE HAVE TAKEN IT IN TWOCE TO GET CHECKED AND THE FORST GUY THAT SROVE IT AROUND THE LOT SAIS SOMETHING WAS WRONG WOTH IT NUT AFTWR THEY HAD IT ON THE SHOP FOR ABOUT AN HOUR ANS A HALF THEY BRING IT BACK TO US THE SECOND TIME AND SAY NOTHING OS WRONG WOTH IT.... IT IS GETTING WORSE AND WORSE. IS STATTED OUT JUST NOT WAMTING TO SHIFT FROM SECOND GEAR NOW IT DOESNT EVEN WANNA SHIFT OUT OF FIRST MOST THE TIME. 45000 MILES. THERE SHOULD BE NO ISSUES WOTH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387910January 13, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE SHUDDERING ON ACCELERATION. AT AN INTERSECTION/FULL STOP CAR WOULD SPUTTER WHEN TRYING TO ACCELERATE THROUGH THE INTERSECTION. AT CRUISING SPEEDS, RPM'S WOULD SUDDENLY ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387697January 12, 2021
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DUAL CLUTCH TRANSMISSION HAD FAILED ON SEVERAL OCCASIONS. WHILE STOPPED ON AN INCLINE, THE VEHICLE WOULD ROLL BACKWARDS UPON RELEASE OF THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE SHUDDERED AND DOWNSHIFT WHILE ACCELERATING FROM FIRST TO SECOND GEAR, WITHOUT WARNING. ADDITIONALLY, WHILE THE CRUISE CONTROL WAS ENGAGED, THE TRANSMISSION DOWNSHIFTED FROM THIRD TO FIRST GEAR WHILE GOING DOWNHILL, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO SCHICKER FORD OF ST. LOUIS (3300 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63139) AND THE MECHANIC TWICE PERFORMED AN ELECTRONIC UPDATE AND HAD THE TRANSMISSION CLUTCH REPLACED HOWEVER, THE FAILURE RECURRED SOON AFTER THE REPAIR. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CAR DIDN'T MALFUNCTION SHORTLY AFTER BEING REPAIRED. THE REPLACEMENT CLUTCH USUALLY LASTS 6 MONTHS BEFORE THE USUAL SHUDDER, ROLLING AT STOPS, CRUISE CONTROL RPM ISSUES. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387705January 12, 2021
STRUCTURE:BODY, VEHICLE SPEED CONTROL, SUSPENSION
AIR COMPRESSION INSIDE HAS ALWAYS HAD AIR COME INSIDE THE CAR NEVER BEING SEALED. CAR ENGINE OVERHEATS WHEN THEY USE THEIR OWN PRODUCTS. TIRE FAULT, THEY CLAIM THEY COULDN'T SEE IT, BUT IF THEY REALLY DO DIAGNOSTIC TEST AS THEY CHARGE, THEN THEY SHOULD SEE ALL THE CODES THAT COME UP ON FAULTS. FORD KNOWS THEY HAVE HAD ISSUES WITH THE CARS BUT WHEN YOU TAKE CAR IN THEY CLAIM THEY CAN'T SEE IT, CLAIMS TO DO A DIAGNOSTIC TEST, WHICH THEY DON'T. ASK ABOUT THE RESULTS THEY CLAIM THERE IS NO DIAGNOSTIC TEST FOR IT, BUT YET THEY SCAM WITH WARRANTY AND YOURSELF. DOORS LEAK THEY SAY IT'S NORMAL BUT IT BRINGS MOLD INSIDE THE CAR. I START IT UP TO KEEP THE BATTERY GOING AND TO FIND SOMEONE HONEST WHO WON'T CHEAT YOU, CUZ THE DEALERSHIPS ARE SCAMMING FOLKS. SAME THING NUMEROUS TIMES SO I USED THE LAST DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387742January 12, 2021
ENGINE, POWER TRAIN
FROM A STOP,VEHICLE SEEMS TO SHUDDER AS IT SHIFTS FROM 1 TO 2, AND 2 TO 3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387789January 12, 2021
ELECTRICAL SYSTEM
MY POWER STEERING WENT OUT WITHOUT GIVING ME WARNING MESSAGES FIRST, THIS HAPPENED LAST WEEK 01/07/21. IT'S READING "STEERING LOSS".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387449January 11, 2021
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE CAR'S EXTERIOR DESIGN CAUSES THE REAR WINDOW AND ENTIRE HATCHBACK TO CONTINUALLY BECOME COVERED IN ROAD DIRT AND OBSCURE VISIBILITY OUT THE REAR WINDOW. THE REST OF THE CAR IS IMMACULATELY CLEAN BUT THE WIND DYNAMICS OF THE CAR DESIGN CAUSE ROAD DEBRIS TO ACCUMULATE ON THE REAR PORTION OR THE CAR. THIS HAPPENS WHEN IN MOTION IN ALL TYPES OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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