Ford Focus Complaints

22,326 consumer complaints on file.

#11422558June 28, 2021
POWER TRAIN
Vehicle overheated while driving. Took it to dealership and advised cause is transmission. Advised by dealership manufacturer was aware of problem and still put it on market for sale.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422384June 26, 2021
UNKNOWN OR OTHER
Just got transmission recall fixed and having problems again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422385June 26, 2021
TIRES, TIRES:TREAD/BELT
Tread wore away
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422312June 25, 2021
POWER TRAIN
Transmission continually is slipping. The dual clutch transmission is the problem. Ford settled a class action law suit regarding this type of vehicle. I was never notified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422335June 25, 2021
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to accelerate after stopping for a while at a stoplight or in traffic. Additionally, the engine overheated on occasion. The contact turned off the vehicle and waited for the engine to cool down before restarting the vehicle in order for the vehicle to accelerate. The vehicle was taken to an independent mechanic and diagnosed that the transmission fluid was burnt and had metal shavings in the fluid. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The approximate failure mileage was 120,095.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422382June 25, 2021
UNKNOWN OR OTHER
My transmission was fixed by a recall and it's still hesitating and shattering when I drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422102June 24, 2021
POWER TRAIN:CLUTCH ASSEMBLY
Ford issued a recall on the TCM/ clutch in 2019. This recall was to fix the shuttering in shifting. My focus was repaired by a Ford dealership in 2019 in accordance to the recall. My focus is shuttering again when accelerating. The car has no warning lamp for this issue. I recently had the car in to a ford dealership for diagnostics and they confirmed that the clutch is in need of replacement again. I have contacted ford directly and they refuse to cover the cost of a new clutch. The shuttering affects proper acceleration which is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422127June 24, 2021
ENGINE
Shuddering Stalling Jerking motions When coming from stop to start Hesitation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421943June 23, 2021
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
- power steering system, steering assembly - the power steering stopped working suddenly - yes, both a Ford dealer and an independent mechanic saw the failure code on the computer - steering fault light flashes on the dashboard at the same time as the issue happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421971June 23, 2021
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Ford Focus. The contact stated while driving 55 mph, the check engine warning light was illuminated and the RPM started to rise. The contact also stated it the vehicle was rough when shifting gears. The contact was able to drive to his residence. The contact called a local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422037June 23, 2021
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2012 Ford Focus. The contact stated that while driving the vehicle overheated. Additionally, the contact stated while accelerating the vehicle shakes and shutters. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the air conditioner, transmission module, thermostat sensor, and control fan module needed to be replaced. The contact was informed the head gasket was leaking oil. The vehicle was repaired however the failure recurred. The manufacturer was notified. The failure mileage was 41,260. VIN invalid
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421590June 21, 2021
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
Everytime I fill my gas tank .Dies ,cuts out ,won't stay at a idle. Also the power train .When taking off at times feels like the transmission is falling out jerking or hesitant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421648June 21, 2021
UNKNOWN OR OTHER, ENGINE
Engine recently came on, and the codes are saying factory recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421454June 19, 2021
POWER TRAIN
This is car is in low mileage. But the transmission has been not worked twice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421456June 19, 2021
POWER TRAIN
Car shifts bad then makes noise and light comes on for engine so park car shut it off wait a few mins and crank again but it won't go still
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421496June 19, 2021
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Once, my Ford Focus stalled while driving at about 35 mph. Good thing I was in a neighborhood. It could of been worse. I know it wasn’t the battery because I had just replaced it. Also at a later time after refueling it didn’t want to restart. Then the check engine light turned on. Code read P1450. I took it to the dealership and they said the purge valve needed to be replaced. I did some homework and read that Ford, in 2018 issued a recall for approximately 1.5 million select 2012-18 Ford Focus vehicles equipped with 2.0-liter GDI and 2.0-liter GTDI engines for a malfunctioning canister purge valve. However, my Ford Focus didn’t have that recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421432June 18, 2021
ENGINE, UNKNOWN OR OTHER
I had bought this car a little over a week ago and it has shown zero issues until yesterday June 17 2021, I was driving home when the car forced its self into neutral and the screen said transmission malfunction service now. I’ve called Ford and talked to them about the 14M02 recall/ campaign that was posted for this car and they said they’re unable to do anything because it’s out of the required parameters. I spent all my savings on this vehicle and now am out of a ride for work and I can’t even have a problem I didn’t create fixed? When they knew it was an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421223June 17, 2021
POWER TRAIN
The Transmission is slipping and car won't reverse. This is practically a new car. I had it for only two years and it's not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421233June 17, 2021
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2014 Ford Focus. The contact stated that the clutch was hard to shift into gear. Additionally, the transmission became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421238June 17, 2021
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle the clutch assembly had malfunctioned while driving in first and 2nd gear causing a grinding noise to be present and the vehicle would not properly accelerate from a standing start. The vehicle was taken to the local dealer who diagnosed that the clutch assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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