Ford Focus Complaints

22,326 consumer complaints on file.

#11425654July 20, 2021
STEERING
Electric Steering Assist light came on and off a few times over the past 2 weeks. As of this writing it is on permanently and steering the vehicle is now done without power assist. As a man I am able to drive but the rest of my family and wife are no longer able to operate the vehicle as to the difficulty in turning the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425693July 20, 2021
SERVICE BRAKES
This cars braking system is inconsistent enough to cause major damage or death. The ABS module sticks the same as in Fords previous recall "fsa 19s54" for 2006-2010 models Fusion, Mercury Milan, and Lincoln MKZ. They recalled a part causing ABS braking issues on those models and the EXACT same issue is happening in my 2012 Focus and will cost upwards of $2000 to fix, essentially making the car a lemon and not worth fixing. When the ABS fires as you brake over rough surfaces or bumps or rain, the brake pedal goes very deep and almost loses all braking ability. I had to swerve into another lane to avoid someone and was lucky enough that no oncoming traffic was there. Thankfully I'm a good enough driver not to have crashed. They can't stop making a car in an effort to avoid past carelessness. They must issue a recall or reimburse people for the part itself "ABS module" which is now 1.5 months backordered. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425387July 19, 2021
UNKNOWN OR OTHER
The transmission shuddering and slipping. The car has 160,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425445July 19, 2021
ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL
The contact owns a 2014 Ford Focus. The contact stated that the vehicle stalled soon after refueling. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where they diagnosed her vehicle with a deformed fuel tank. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was notified of the failure and confirmed that the Vin was not included in the recall. The representative informed her that a supervisor would reach out to her for further assistance however, the contact had yet to hear from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425521July 19, 2021
STEERING
The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle was difficult to steer. The contact pulled over and restarted the vehicle however, the steering wheel was locked. The vehicle was towed to the dealer and diagnosed as power steering motor failure. The dealer replaced the power steering rack. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 66,103.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425328July 18, 2021
POWER TRAIN
Defective transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425241July 17, 2021
UNKNOWN OR OTHER
Transmission failure hard to shift overhead transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425065July 16, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
After driving my vehicle it stalls once it is stopped and I try to press the gas. This can cause a collision. This can either be the fuel system which they did have a recall on my car but the dealership decided it wasn't needed at the time. It could also be the power train. This incident has occurred multiple times since 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424922July 15, 2021
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
Upon accelerating the car vibrates and hesitates. I was almost hit entering an interstate due to this hesitation. It "feels" like it is slipping. I did return it to the place of purchase and they sent it to a Ford dealership. The used car lot indicated that Ford did a computer reset. It seemed better for a short bit, long enough for the computer to "relearn" driving habits and it began again, only worse this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424951July 15, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Check engine light came on. Before I had a chance to get it checked, the engine wouldn't start after refueling until trying on the fourth time. Took the car to a parts store and the code read P1450. An October 25, 2018 recall acknowledged a problem with 2012-18 Ford Focuses with a 2.0L engine. Although this problem is clearly acknowledged with this same year, model, and engine, my VIN is allegedly not covered in the recall. Dealer will not service the car under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425023July 15, 2021
POWER TRAIN
I have a 2014 ford focus and i have had three services visits i have had the clutch replaced two shift actuators, the transmission oil seal and the transmission control module after the third service visit the car would shutter nearly every time i drove it but the symptoms were no more than just performance issues which went on for about two years. In addition the car would periodically overheat during extreme temperatures over rover 110 briefly when i would start the car but the temperature gauge would go right back down and the car wouldn't overheat. However this was most likely due to the transmission overheating because in June the car would exhibit the same symptom but more frequently but then when i was driving on june 13th the computer told me the transmission was overheating. I barely managed to get the car home however the transmission began to lose power and the transmission service light came on. I later inspected the car and noticed the breather tube had come lose on top of the transmission most likely due to shuttering. I can no longer drive the car because of the potential that i could get in an accident even though you have braking and power steering there's a potential for a hazard when making left turns if you are unable to accelerate while making a left turn due to loss of power with the transmission you could be hit by oncoming traffic. Ford refuses to replace or repair the transmission and as with numerous other consumers they use the excuse of the car being out of warranty I have also had a battery draw due to the transmission i have had to replace the the battery 3 times and the hill assist light came on numerous times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425034July 15, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
With a Flat Tire on the side of the road Wheel Lugs can not be removed with supplied wrench because the wheel lug nuts nave a soft metal cap that does not allow the supplied wrench fit the lugs after the tires have been rotated by dealer or any one because the lugs become distorted .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424799July 14, 2021
POWER TRAIN
a dealer repaired my transmission under warranty. several months ago, first was slipping again. i called to schedule an appointment in March of 2021. Due to COVID, they stated and shows clearly on their website to date, they could not get my vehicle in until July. At the July appintment, the Clutch assembly needs to be replaced. the warranty expired one month previous, and it is now 1,500 miles over warranty. i believe they should repair the vehicle. it is not the first time for this issue on these vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424811July 14, 2021
UNKNOWN OR OTHER
check engine light came on. Vehicle is extremely hard to start after refueling. Seems to be same symptoms as Ford recall 18S32. NHTSA campagin ID 18V735000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424668July 13, 2021
FUEL/PROPULSION SYSTEM
Somethings going on with the Fuel injectors when I’m at a red light it seems like the car is ready to turn off. When the light turned green and I try to accelerate it jerks.. I went to for dealership (Ford) they stated it was the transmission brackets m, so I got that fix. but that’s wasn’t it so I decided To look up the recall information it shows that these cars have issues with the fuel injectors and the vacuum So ect. I keep putting it in the shop and they keep telling me different things and at this point I’m getting tired of paying money for something that isn’t the issue I Call Myself buying a car for my son to head off to college (upper state NY) 2nd year but I have to make sure it’s safe for him to travel I have been broken down thank god for Triple A and at this point I’m out of options attach is a recall sheet that came with the warranty I’m looking to purchase
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424545July 13, 2021
ELECTRICAL SYSTEM, POWER TRAIN
First the dashboard panel went out , came back on several times , then it refused to start on the first and second tries , nothing just dead . Then the transmission was acting like it was slipping for no reason just when you stopped suddenly , then reverse went out with no warning . Check engine light came on . Now it won't crank and codes says it's a electrial problem . Low milage on this car . Why has it not been recalled ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424240July 10, 2021
POWER TRAIN
On at least 5 previous instances (3 instances in which the vehicle was taken to and checked by my local Ford Dealership), the vehicles automatic transmission would cease to shift into or out of a gear(s) suddenly during normal driving operations. This would lead to rapid declaration, often times in moderate or greater traffic causing hazardous conditions to both myself and passengers and/or other vehicles and their passengers. The hazard was of possible collision as the vehicle did not perform at the speed of traffic. Additional hazard and safety issue, was during these events, the vehicle would enter a "neutral" gear position and although the accelerator was depressed, their was NO torque to the drive train, this would also either decelerate the vehicle rapidly or in the event of cornering, increase the speed instantly during the cornering turn (because of the lack of downshift torque to the drive train)...on one instance I was unable to control the turn speed quickly enough and the vehicle entered the shoulder of the turn before I was able to regain positive control of the vehicle. Although Ford has a Customer Satisfaction Program (CSP) extending the warranties for the transmission clutch and TCM, it appears that Ford Service Dealers are extremely hesitant to perform the warranty service. To that end, I have taken my vehicle to local Ford dealer with the transmission shudder conditions complaint, and each time they claim their diagnostics were not able to replicate my issue. All these service appts were while vehicle was under the warranty in miles and months. Then, this last week the vehicle had the same instances happen while on the freeway (all previous episodes had been on surface city streets), and it was a very dangerous situation with at least 2 vehicles taking evasive action to avoid rear-ending my vehicle as it decelerated rapidly. I pulled over and vehicle was towed to Ford service, where they say the clutch is worn, as is the TCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423989July 8, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Both rear doors will not stay closed as the latches do not work. The doors will swing open when driving if not secured with a strap, making it unsafe to have passengers in the back seat. Other models and different years of the same model have had recalls issued for the same issue. I haven't taken it to be inspected as I cannot afford to pay $140 at the dealership for the diagnosis. I did not own the vehicle when the issue first occurred so I don't know if there were any warning signals prior to the issue appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423995July 8, 2021
POWER TRAIN
While driving the transmission light turned on, the car lost power, and began to sputter. I pulled over stopped the car, turned off the car, restarted the car, drove the car, and while driving it started to sputter again. After I arrived at my destination, let it sit for 8 hours, the car drove without issue but the transmission light continued to display. It seems dangerous to drive since loss of power could result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423752July 7, 2021
STEERING
The contact owns a 2016 Ford Focus. The contact stated while reversing into the driveway, the power steering assist warning light illuminated, and the steering became difficult to maneuver. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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