Ford Focus Complaints

22,326 consumer complaints on file.

#763391June 24, 2002
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN THE GAS TANK IS UNDER 1/4 FULL, THE CAR STALLS CONSISTENTLY IN HARD RIGHT TURNS E.G. JUGHANDLES AND ENTRANCE RAMPS. THIS IS EXTREMELY DANGEROUS, SINCE THESE TURNS ARE OFTEN ONTO HIGH SPEED HIGHWAYS AND INTERSTATES. REPORTED THIS PROBLEM TO THE DEALER, WHO NOW WANTS TO FORCE ME TO BUY A NEW FUEL PUMP ON RECOMMENDATION FROM FORD. I HAVE INFORMED THE DEALER OF THE NTSA INVESTIGATION INTO CLOGGED FUEL LINES BEING THE REAL PROBLEM. PLEASE MAKE THIS A RECALL ASAP TO SAVE ME $400!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763372June 23, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WITH THE AIR CONDITIONER RUNNING, WATER COLLECTS ON THE FRONT PASSENGER-SIDE FLOOR. ASIDE FROM A FOUL ODOR DEVELOPING IN THE COMPARTMENT OF THE CAR, I WOULD SUSPECT THAT STANDING WATER IN THE COMPARTMENT WOULD HAVE LONG-TERM NEGATIVE EFFECTS ON THE CARS PERFORMANCE*AM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763343June 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY ENGINE HESITATES AND ACTS LIKE IT IS GOING TO STALL ALL THE TIME AND MY CAR HAS NEVER BEEN RECALLED BUT I UNDERSTAND THIS IS A PROBLEM WITH THE FOCUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566185June 21, 2002
TIRES
CONSUMER HAS TAKEN VEHICLE IN FOR REPAIRS TO TIRES ON NUMEROUS OCCASIONS FOR REPAIR DUE TO NAILS. THERE ALSO APPEARED TO BE BELT DAMAGE AND A BULGE ON THE OUTER SIDE OF TIRE WALL (LEFT FRONT). *JG (FIRESTONE P205/50R16 FIREHAWK GTA TIRES) *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012397June 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN DRIVING ONTO AN ON RAMP OR ACCELERATING VEHICLE STALLED OUT. DRIVER HAD TO LEAVE VEHICLE ON SIDE OF THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012415June 21, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING CRUISE CONTROL WILL LOCK UP AND COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012259June 20, 2002
SUSPENSION:FRONT:CONTROL ARM
CONSUMER LOST CONTROL OF VEHICLE AT 40 MPH, AND WAS ABLE TO RECOVER, NOT INVOLVING ANOTHER VEHICLE. DEALER STATED BOTH FRONT CONTROL ARMS WERE BENT AND HAD TO BE REPLACED.*AK CONSUMER ALSO HAD TO PURCHASE A NEW FRAME DUE TO INCIDENT AND HAS RECIEPTS TO PROVE. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012277June 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE TRAVELING ON HIGHWAY VEHICLE SHAKES AND VIBRATES. ROTORS ARE WARPED. ALSO, THEY ARE UNDER SIZED. DEALERSHIP IS AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012290June 20, 2002
SUSPENSION:MULTIPLE AXLE
AT 65MPH REAR PASSENGER SIDE WHEEL BEARING SNAPPED, CAUSING TIRE TO COME OFF OF VEHICLE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012295June 20, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PRESSING ON BRAKES PEDAL GOES TO THE FLOOR AND IT IS HARD FOR VEHICLE TO STOP. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763272June 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES HAVE BEEN SQUEALING SINCE THE CAR HAS HAD A BRAKE JOB UNDER ONE YEAR OUT OF THE SHOWROOM. THE FIRST BRAKE JOB DONE BY TEAM FORD WAS NECESSARY AT UNDER 20,000 MILES INDICATING PREMATURE WEAR AND POSSIBLY DEFECTIVE FROM FACTORY DISC BRAKES. MANY OTHER FOCUS OWNERS ARE HAVING THIS SAME PROBLEM. THE BRAKES STILL SQUEALED AFTER THE BRAKE JOB AND NOW IN LESS THEN 2 YEARS OF OWNERSHIP THE BRAKES AGAIN NEEDED NEW PADS INSTALLED AND ALSO THE ROTORS NEEDED REPLACEMANT. THIS COSTS OVER 350.00. ALL THIS IN UNDER TWO YEARS AND BELOW 30,000 MILES ON A NEW CAR. NOW MY ASE CERTIFIED MECHANIC STATES THAT ALL THE WHEEL BEARINGS NEED TO BE REPLACED STILL THE CAR HAD AT THAT POINT LESS THAN 30,000 MILES ON IT. WHEN I PRESENTED THE CAR TO FRIENDLY FORD OF LAS VEGAS NEVADA, FOR BEARING INSPECTION UNDER WARRANTY, THEY DECLINED TO INSPECT THE BEARINGS AND TOLD ME TO BRING MY BUSINESS ELSEWHERE. THIS IS NON PERFORMANCE OF WARRANTY WHICH COVERS (SUPPOSEDLY) DEFECTS FOR 3 YEARS OR 36000 MILES. FRIENDLY FORD AND THEIR SERVICE MANAGER ROB REFUSES TO GIVE UNDER WARRANTY SERVICE FOR THE DEFECTIVE BEARINGS AND THE COST OF TWO BRAKE JOBS DONE BY CERTIFIED MECHANICS AT PREMATURE WEAR LEVELS WAS BORNE BY US THE OWNERS. FORD OFFERS POOR CUSTOMER SERVICE AND REFUSES TO HONOR A VALID WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763285June 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
MY CAR IS 2 YEARS OLD AND I HAVE HAD TO REPLACE THE BRAKE PADS 3 TIMES, AND THE ROTORS REPLACED ONCE. I AM ALSO HAVING PROBLEMS WITH A CONSTANT SQEAKING WHEN I USE MY BRAKES. FORD NEEDS TO FIX MY CAR AND THE BRAKES AT NO CHARGE BECAUSE IT IS AN ONGOING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763227June 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE ON THE HIGHWAY ENEGINE CUT OFF AND MY CAR PULLED TO THE RIGHT , WHICH CAUSED CAR TO SPIN OUT OF CONTROL AND SMACK INTO WALL OF MEDIUM.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#763242June 19, 2002
AIR BAGS:FRONTAL
RAN OVER CURB AIRBAG DEPLOYED BURNING DRIVERS ARM, BREAKING WINDSHIELD, CRACKING DASH TO THE POINT OF NEEDING TO BE REPLACED WHICH WAS NOTED BY REPAIR SHOP TO BE UNUSUAL.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8012104June 19, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PE 02 044/FRONT SUSPENSION FRONT COIL SPRING; WHILE DRIVING OVER THE RAILROAD TRACKS AT 5 MPH LEFT FRONT COIL SPRING BROKE. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012115June 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE IS STALLING OUT WHILE THE CONSUMER IS DRIVING VEHICLE. THIS WILL HAPPEN AT ANY SPEED, BUT IT IS AN INTERMITTENT PROBLEM. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012117June 19, 2002
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNAL MALFUNCTIONED AFTER DEALER REPLACED IT. PROBLEM WAS RECURRING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012122June 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE ROTORS AND PADS HAD TO BE REPLACED WITHIN 22,000 MILES OF WEAR. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012124June 19, 2002
STRUCTURE:FRAME AND MEMBERS
WATER IS LEAKING INTO THE VEHICLE ON PASSENGER'S SIDE. DEALER WAS UNABLE TO LOCATE CAUSE OF PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012139June 19, 2002
AIR BAGS:FRONTAL
WHEN DRIVING AT 5MPH CONSUMER BUMPED A CURVE, AND DRIVER'S AIRBAGD EPLOYED, SHATTERING FRONT WINDSHIELD. CAUSE UNKNOWN. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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