Ford Focus Complaints

22,326 consumer complaints on file.

#763634June 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS:FRONTAL
THE CAR HAS COMPLETELY SHUTDOWN WITHOUT ANY WARNING ON THREE OCCASIONS. THE FIRST TIME WHILE DRIVING AT APPROX. 25+MPH... THE CAR STARTED TO STALL AND I HIT THE CURB (RIGHT TIRE/WHEEL HIT THE CURB), BOTH AIRBAGS WENT OFF (WHY????) AND BURNED MY ARM (REALLY BAD) AND BROKE THE WINDSHIELD. I DID NOT REPORT THE PROBLEM BECAUSE I FOUND OUT THAT GEICO (INSURANCE COMPANY) HAD LOST (OR NOT RECEIVED) MY ONLINE APPLICATION SO I HAD NO COVERAGE AND THEREFORE I WOULD HAVE TO PAY FOR ALL THE REPAIRS MYSELF. NEW WINDSHIELD, AIRBAG, WHEEL... COST $3000+ I'M STILL PAYING FOR THE REPAIRS. THE SECOND TIME IT HAPPENED WHEN I STOPPED ON RED LIGHT (I JUST THOGHT I WAS RUNNING OUT OF GAS...), THEN; YESTERDAY 06/28/02 I WAS DRIVING HOME ON HWY 192 AT APPROX. 45MPH AND THE ENGINE LOST ALL POWER (NO WARNING) , I GOT SCARED AND HIT THE BRAKES AND PULLED OVER ALMOST CAUSING AN ACCIDENT IN THE INTERSECTION. IT'S BEEN RAINING HERE IN FL ALMOST EVERYDAY, I AM GLAD THE ROAD WAS NOT WET WHEN IT HAPPENED... IT COULD'VE BEEN MUCH WORSE. MY CAR IS A 2001 FORD FOCUS ZX3 WITH ONLY 7500 MILES, SO IT'S NOT AN OLD CAR. AFTER SOME QUICK RESEARCH I FOUND OUT THIS PROBLEM HAS BEEN HAPPENING FOR A WHILE NOW... AND MANY OF MY FOCALJET.COM (ONLINE FORD FOCUS CLUB) FRIENDS HAD THE SAME PROBLEM. SO, I HAVE TO RESPECTFULLY ASK YOU AND EVERYONE ELSE READING THIS; WHEN WILL YOU (AND/OR FORD) DO SOMETHING ABOUT IT? I'VE JUST FOUND OUT THAT I AM PAYING ($3000+, AND I ONLY MAKE MIN. WAGE) FOR AND SMALL ACCIDENT THAT COULD HAVE BEEN AVOIDED... SORRY, I AM REALLY UPSET, I ALMOST CAUSED A HIGH-SPEED/MULTIPLE-CAR ACCIDENT IN THE MIDDLE OF HWY 192 AND I AS WELL AS OTHER PEOPLE COULD HAVE BEEN HURT. PLEASE HELP ! ! !*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763591June 28, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SUSPENSION:FRONT
VEHICLE DELIVERED ON 6/1/01. SOON AFTER I STARTED EXPERIENCING PROBLEMS WITH THE STEERING GEAR NOT BEING STABLE. THE CAR AND STEERING WHEEL WOULD SHAKE ONCE I WOULD BEGIN PICKING UP SPEED AT APPROXIMATELY 60 MPH. THE VEHICLE WAS TAKEN INTO THE DEALERSHIP FOR REPAIRS ON TWO OCCASIONS FOR FRONT END REPAIRS ON 8/16/01 & 2/14/02. ON 5/26/02 I LOSS CONTROL OF THE VEHICLE AND HAD AN ACCIDENT ON THE EXPRESSWAY, HIT THE MEDIAN AND TOTALED THE VEHICLE. PRIOR TO THE ACCIDENT I NOTICED A GREAT DEAL OF VIBRATION ON THE STEERING WHEEL/COLUMN AND THE CAR WAS SHAKING.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#763612June 28, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WOULD NOT GO ALL THEY WAY IN IGNITION CYLINDER. CYLINDER REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012931June 28, 2002
SUSPENSION:FRONT:WHEEL BEARING
RIGHT WHEEL FEEL OFF WHILE PULLING INTO A PARKING LOT. DEALER NOTIFED AND STATED THAT FRONT WHEEL BEARING FAILED, AND NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566294June 27, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE IN MOTION CONSUMER LOST POWER STEERING. WHILE AT THE SERVICE STATION, THE MECHANIC EXPLAINED THE POWER FUEL CONTAINER WAS DRY AND THAT A NEW PUMP MIGHT BE SUFFICIENT. THE SERVICEMAN WHO WROTE UP THE INVOICE ONLY REPORTED THAT THE POWER STEERING WAS HARD TO TURN. CONSUMER REQUESTS HELP IN THIS SITUATION. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012811June 27, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, OTHER, POWER TRAIN
VEHICLE WILL STALL OUT ONCE GAS GAUGE REACHES A QUARTER TANK. ALSO, KEEPS GETTING A POWER SURGE. POLICEMAN OFFERED CONSUMER ASSISTANCE, AND MOVED HER VEHICLE. NOTICED THAT EVERY TIME SHE TURNED IGNITION SWITCH, ODOMETER WOULD INCREASE SEVERAL THOUSAND IN MILEAGE. PLEASE DESCRIBE DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012853June 27, 2002
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING VEHICLE WILL JERK, AND THEN STALL OUT. CONTACTED DEALER. DEFECT IN ACCELERATOR CABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763574June 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ELECTRICAL SYSTEM:IGNITION
BRAKE PADS AND ROTORS HAD TO BE REPLACED TWO TIME ALREADY. I AM VERY CONCERNED WITH ENGINE STALLING AND OTHER TROUBLING REPORTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763588June 27, 2002
SUSPENSION
VEHICLE DELIVERED ON 6/14/01. SHORTLY AFTER I STARTED EXPERIENCING PROBLEMS WITH THE VEHICLE. THE STEERING GEAR WAS NOT STABLE. THE CAR AND STEERING WHEEL WOULD SHAKE WHEN THE SPEED WOULD HIT UP TO APPROXIMATELY 60 MPH. VEHICLE WAS TAKEN INTO THE DEALERSHIP FOR FRONT END REPAIRS ON TWO OCCASIONS 8/16/01 & 2/14/02. SHORTLY BEFORE 5/26/02 I NOTICED THAT THERE WAS A GREAT DEAL OF VIBRATION ON THE STEERING COLUMN AND THE CAR WAS SHAKING. I LOST CONTROL OF THE CAR AND HIT THE MEDIAN ON THE EXPRESSWAY. MY VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#566260June 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER EXPERIENCED PROBLEMS WITH ENGINE SHAKING, ALMOST TO THE POINT OF CUTTING OFF WHEN COMING TO A STOP LIGHT.*TT THE LOCAL DEALER WAS UNWILLING TO LOOK AT THE VEHICLE FREE OF CHARGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012559June 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS INTERMITTENTLY AT VARIOUS SPEEDS. TAKEN TO DEALER 3 TIMES, CANNOT DUPLICATE PROBLEM.*AK MANUFACTURER NOTIFIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012581June 25, 2002
POWER TRAIN:CLUTCH ASSEMBLY, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER APPLIED BOTH BRAKES AND CLUTCH AT 70 MPH, AND VEHICLE DID NOT SLOW DOWN. THIS HAS HAPPENED 3 TIMES. PEDALS WERE TOO CLOSE TOGETHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012601June 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SEAT BELTS:FRONT:ANCHORAGE, STRUCTURE
AT 35MPH, VEHICLE SHUTS OFF. COULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK. CONSUMER STATES THE VEHICLE HAS BEEN IN THE SHOP 7 TIMES FOR THE SAME PROBLEM, CONSUMER COMPLAINED OF WIND NOISE INSIDE THE VEHICLE, THE SEAT BELTS WERE INOPERABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763439June 25, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MYON 3/27/02 CAR BURNED DOWN IN MY YARD . I REALLY NEED SOME HELP TO RESOLVE THIS THIS THE THIRD TIME I HAVE FILLED OUT THIS FORM WITH NO RESPONSE AT AT ALL. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#763469June 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, ELECTRICAL SYSTEM:IGNITION
A/C TENDS TO HAVE SMOKE AND VERY BAD SMELL COMING FROM VENTS, BRAKES CONSTANTLY SQUEAL AND GRIND, VEHICLE DOESN'T ALWAYS WANT TO START, NO PICKUP OR STALLING WHEN STOPPED AT LIGHTS, ETC. ENGINE MAKES LOUD GRINDING NOICES, ENGINE ALSO MAKES LOUD REVING NOISES LIKE IT CAN'T GET INTO GEAR. FRONT PASSANGER SEATBELT TIGHTENS AND LOCKS FOR NO REASON. FORD MANUFACTOR NOTIFIED VIA CERTIFIED LETTER TWICE, NO CONTACT TO DATE. WALDORF FORD REFUSES TO FIX SAYING, "IF WE CAN'T FIND THE PROBLEM, WE CAN'T FIX IT." BOTH REFUSE TO FIX ANYMORE. IN LAST YEAR IN SHOP 10 TIMES, FOR OVER 45 DAYS, AND NO RESOLUTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763472June 25, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SERVERE BUCKING/JOLTING A STEADY SPEEDS, WHEN A/C IS TURNED ON, WHEN SLOWING DOWN, WHEN STOPPING, AND WHEN SHIFTING GEARS. RADIO TURNS OFF BY ITSELF, GETS LOUD BY ITSELF, AND SOMETIMES, YOU CAN'T TURN IT OFF. POPPING NOISES WHEN PUTTING INTO GEAR.GRINDING NOISES AND KNOCKING NOISES WHEN DRIVING. CAR VIBRATE UNCONTROLABLY AT TIMES. WHEN INCREASING SPEEDS, CAR WANTS TO STALL OUT AND NOT SHIFT GEARS. ALMOST LOST CONTROL SERVAL TIMES BECAUSE OF JOLTING PROBLEM. FORD DOESN'T CARE, DOESN'T WANT TO FIX AND HAS REFUSED TO CONTACT US AFTER 2 CERTIFIED LETTERS WERE SENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763488June 25, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FO FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763490June 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566207June 24, 2002
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STRUCTURE:FRAME AND MEMBERS, SUSPENSION
CONSUMER EXPERIENCING MANY PROBLEMS WITH IGNITION, KEY WILL NOT TURN WHEN INSERTED IN IGNITION SWITCH. DEALER REPLACED IGNITION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763386June 24, 2002
POWER TRAIN:CLUTCH ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLING - MAY BE SAME AS NHTSA ACTION # PE02040 (VEHICLE HAS BASE 2.0 LITER ENGINE AND 5-MANUAL), VEHICLE STALLED AT HIGHWAY SPEED WHEN CLUTCH WAS IN, RESTARTED WHEN CLUTCH RELEASED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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