Ford Focus Complaints

22,326 consumer complaints on file.

#11540731August 25, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle started jerking. The contact then stated that on several occasions the vehicle failed to shift into reverse(R). The check engine warning light was illuminated. The vehicle was taken to the dealer where it remained and was diagnosed and determined that the clutch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact was informed by the dealer of the NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and informed the contact there would be a fee for the repair. No further assistance was provided. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540738August 25, 2023
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The check engine warning light illuminated, and the contact pulled over to the shoulder of the roadway. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered an Extended Warranty on the TCM but offered no assistance with repairing the transmission. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540454August 24, 2023
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540602August 24, 2023
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle routinely failed to start, but would restart after 15-20 minutes. The contact stated that the failure had been a recurring failure. The check engine warning light was illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed and determined that the Evaporative Emission Control (EVAP) System had failed. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540620August 24, 2023
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle started driving rough with the transmission warning light illuminated. The vehicle was taken to the dealer and was diagnosed with a clutch judder. The contact was informed that the transmission needed to be replaced. The contact stated that the clutch had been replaced twice before the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a part of the cost for the repair. The failure mileage was approximately 64,533.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540627August 24, 2023
ENGINE
The 2nd engine for this car en 4 years 6 months that I have with it.. the dealer doesnt want to repair it , and I bring to them to check for that reason and they doesnt found nothing , months later do 2 times the oil change and less than 4 thousand miles (6 weeks) the car doesnt have oil and engine no working... Expensive to repair a lemon car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540642August 24, 2023
POWER TRAIN
I'm not repeating everything for your website to erase it again. Duel clutch replacement every 20k miles and unsafe bad TCM behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540649August 24, 2023
POWER TRAIN
The transmission is known to be defective on this type of car, causing the clutch and TCM to need to be replaced every couple of years. Just this past week my clutch went out while I was merging onto a crazy highway, 485, in NC and I was unable to accelerate for a long time. I was able to get home but the clutch slipped another two times within a 10 minute period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540273August 23, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started to hesitate. The contact stated there was no warning light illuminated. The driver was able to continue driving to her destination. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the dual clutch to be replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the dual clutch to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The contact towed the vehicle back to the local dealer, and the dual clutch was replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540335August 23, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while reversing at 3 MPH, the contact heard an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was diagnosed by the dealer, and it was confirmed that the clutch shudder was the cause of the failure. The vehicle was repaired but the failure reoccurred. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 50,001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540362August 23, 2023
ENGINE
The engine blew due to a faulty oil pump that Ford knows about. The oil pump leaks and causes metal shards to enter the engine which causes it to cease while driving. Ford refuses to fix the engine due to out of warranty. This is a known issue for 1.0 Liter engine vehicles such as the Ford Focus and Ecosport. Our Foed dealer has 2 in the shop for same issue. There is also a class action lawsuit against them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540010August 22, 2023
WHEELS
While attempting to change front brake pads, I couldn't get any of my sockets, of which I have multiple sets of both SAE and Metric, none would fit the lug nuts. After talking with a Ford dealership parts department, I was informed that the lug nuts swell and beating a socket onto the lug nuts was the only way to get them off the vehicle. This is unacceptable, and it was lucky that I wasn't trying to change a tire in the middle of the night. I immediately bought after-market lug nuts to replace them on the vehicle at a cost well over $100. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540050August 22, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS, ELECTRICAL SYSTEM:IGNITION:COIL
The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH, the vehicle hesitated while depressing the accelerator pedal. The vehicle was towed to a dealer. The vehicle was diagnosed, and the mechanic confirmed a failure with the clutch and ignition coils. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540072August 22, 2023
FUEL/PROPULSION SYSTEM
Check engine light came on due to the code P0442. It was caused by a faulty purge valve, which my car was already recalled due to this. To my knowledge the valve was replaced. The check engine light is on again, same code. The purge valve was replaced again, but the engine light did not turn off. Upon further inspection, the fuel tank is deformed. The purge valve defect can cause the fuel tank to be vacuumed in on itself, and there happens to be another recall on this issue. My car is not part of this recall. Not only is the check engine light on for the deformed fuel tank, but my MPG number does not match up with the amount of mileage I actually have left. There needs to be another recall with the cars that were not in the original group recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540081August 22, 2023
STEERING:COLUMN
The contact owns a 2013 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the steering column became inoperable; however, the contact's son was able to safely drive the vehicle to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540155August 22, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, the vehicle suddenly began to surge and shake erratically. The contact was able to exit the main roadway, after which the vehicle stalled and failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540179August 22, 2023
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving 20 MPH, the vehicle failed to properly shift gear with the transmission warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch assembly and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty on the vehicle had expired. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539764August 21, 2023
POWER TRAIN
Vehicle stutters while accelerating, constant issue. Recently will not go in reverse problem code showing Clutch B stuck engaged. Trans overheating and rev while accelerating. Told needs new TCM computer. Owned a 2013 Ford Fiesta and this is the same issue, but told it is out of warranty and not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539814August 21, 2023
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2018 Ford Focus. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to an independent dealer where it was diagnosed and determined that the EVAP canister and purge valve needed to be replaced. The vehicle was not repaired. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539860August 21, 2023
ENGINE
Oil pump tensioner failed without warning causing engine failure. Upon research, it's become a know issue in ecoboost 1.0 engines with Ford. Red oil pressure light comes on followed shortly by engine fault display. Confirmed by dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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